Nicholas Humphreys Manchester reviews

★★★★★ 5/5

Google

Hayley was able to set me up with a same day viewing at very short notice and answered all of my questions effortlessly. One of the best estate agent interactions I've ever had!

Bolton · 22 August 2025

★★★★★ 5/5

Google

Your quick response was greatly appreciated. It was a great relief from that loud annoying noise coming from the boiler. Thanks Vanessa and delyce for your effort to sort out this long ,long complaint I've made. More power to ur company.

Alma · 21 May 2025

★★★★★ 4/5

Google

The house was largely available to view, besides one room. Kevin was great help, explaining processes and touring us around the house.

Whacky · 1 December 2024

★★★★★ 1/5

Google

This agency is an absolute disgrace. They take tenants’ money but provide nothing in return, no support, no communication, and no responsibility. When problems are reported, they are ignored for weeks or simply brushed aside. They will happily sign you into a contract and then vanish the moment you actually need them. To make things worse, they seem to delete or hide any negative reviews instead of fixing their shocking service. That tells you everything: they care more about their image than the people who actually live in their properties. I’ve rented through different agencies before and never experienced anything as unprofessional, careless, and dishonest as this one. If you value your time, your money, and your sanity, avoid them completely.

Marcel · 25 August 2025

★★★★★ 1/5

Google

I would strongly advise anyone to avoid this agency. They show no care whatsoever for their tenants and fail to deal with even the most basic issues. Communication is almost impossible, emails and calls are ignored, and any problems raised are met with excuses or no response at all. What makes matters worse is that they appear to remove or hide negative reviews, which says a lot about how they operate. Instead of addressing serious complaints, they try to cover them up. In all my experience renting, this has been by far the worst agency I’ve dealt with. If you value honesty, professionalism, and even the slightest level of service, look elsewhere.

Tanisha · 25 August 2025

★★★★★ 1/5

Google

DO NOT HAVE ANYTHING TO DO WITH THIS COMPANY. My son, with 3 friends, moved into student accommodation at 29 Brailsford Road. Landlord promised, before tenancy, to replace the 4 filthy mattresses, but refused after tenancy began, and at end of tenancy, this company passed tgexdebt to Reposit who then HELPED THEMSELVES to money in one student's bank account in order to replace the filthy mattresses which were only good for the tip when the tenancy commenced, and this happened even though debt was disputed.

Steve · 24 August 2025

★★★★★ 1/5

Google

Should actually be 0 stars, this company is disgusting. Black mould growing behind the beds, Sick on mattresses, rats running around. To top all of this off they took their time in sorting these issues. They had arranged house viewings without our consent while these issues were actively taking place. After we have moved they are trying to charge us an extortionate price for damages and cleaning after we left the house at a good standard before we left and spent hours scrubbing and cleaning. It is unfair and they are trying to con us. Do not go with this company !!!!!!

Jessica · 20 August 2025

★★★★★ 5/5

Google

Kevin was amazing and managed to show us our dream home, he showed us round 6 properties and directed us around Fallowfield

Maddie · 18 November 2025

★★★★★ 5/5

Google

Kevin was really friendly and helpful he offered to show us an extra house and called to confirm any queries that we had.

Roisin · 6 November 2025

★★★★★ 1/5

Google

I am using a private account to protect my identity. Worst agency experience in 5 years of renting. Never answered calls, came into property unannounced leading to harassment by maintenance they hire, never fixed maintenance issues, gave us a property with the front door being broken and almost causing a break in. Had a radiator issue for the entire year causing me to have to sleep in the living room and they never fixed the issue or gave me any financial compensation. DO NOT RENT OR TRUST THIS AGENCY THEY ARE THE WORST AGENCY IN MANCHESTER!!!! Especially as a student they will give you absolutely zero respect or humane treatment

Opal · 6 August 2025

★★★★★ 5/5

Google

Hayley was very helpful and we valued her input on the properties we viewed. We likely book through Nicholas Humphrey’s within the week

Lucas · 30 October 2025

★★★★★ 5/5

Google

Have dealt with Dan and the team for a number of years now and always treated very professionally. Nothing is too much trouble and the team are very knowledgeable and a pleasure to deal with. Highly recommend and the best agency in Fallowfield by far.

Howard · 27 February 2025

★★★★★ 5/5

Google

Kevin was very helpful and nice while showing the property, came prepared to answer all the questions I had.

Tiegan · 1 December 2024

★★★★★ 1/5

Google

They've been absolutely awful with my Brother and his university housemates. They promised that the mattresses would be replaced when they moved in and they were not replaced. The landlord said if he was going to replace them then they'd all get single beds instead of double beds, so they understandably refused as double beds were marketed pre-tenancy. Now they've left the tenancy and they're trying to charge them for replacement mattresses, amongst other things which were not their fault. They were also left without a working cooker for weeks and the landlord just let himself into the property without due notice whenever he felt like it and they did nothing to stop it. They've also tried to take money out of my brother's account. Absolutely incompetent. It would seem a lot of other people have had similar experiences. This is causing my brother complete and utter stress and they're avoiding our emails. We have solicitors involved.

Alex · 7 July 2025

★★★★★ 5/5

Google

A really quick and efficient turn around with some maintenance repairs. Thank you Gary and Nicholas Humphrey’s.

Amber · 3 December 2024

★★★★★ 5/5

Google

Lewis was amazing and gave us a great picture of the house. Very friendly and helpful :)

Emily · 1 December 2024

★★★★★ 5/5

Google

Really nice houses and really friendly agents, especially Sarah who helped us out and drove us to each house viewing :)

Sophie · 25 October 2025

★★★★★ 5/5

Google

Hayley was so lovely when doing our student house viewing and answered all of our questions!

Ella · 7 November 2025

★★★★★ 1/5

Google

Collosal waste of time. AVOID THIS AT ALL COST. This whole company is a joke. The customer service is lacking and they cancel viewings on you all the time without notice. I had to travel twice for viewings that were cancelled minutes before and they gave no explanations. Stay away from this agency unless you want to waste your time and train tickets. Worst of all, they have no respect for the customer. Even their response to this review is a lie. They also don't address the fact that the sale incident happened twice. Overall very bad communication and little respect for people's time. Just have a look at other reviews as well. It speaks volumes. Frankly, save yourself a lot of frustration by avoiding this joke of a letting agency. To give them one star is too generous for the experience I've had.

CinerG · 1 January 2024

★★★★★ 1/5

Google

Worst letting agency ever. They claim to reserve houses on a first come first serve basis, so when me and my friends filled in the form to reserve the house that's what we were expecting. We were not contacted for weeks after this, and I had to be the one to call to see what was going on. Turns out all of us were meant to fill in the form, however we were not informed of this at the time (I found out later that a friend of mine who reserved a house with the same agency only had to get one tenant to sign the form!!). The lady I was on the phone with sent us an email asking for additional information for the rest of the tenants ASAP otherwise the house would be given away, this information was sent over in less than half an hour. Fast forward a couple of weeks later and we haven't been contacted again. I call up the agency to see what is going on and now they claim not to have any of our information?? I went into the office and turns out they did have our information? The next day we go there again to proceed with the right to rent agreement only for us to be told the house has been reserved by another group. I don't understand why we couldn't have been told this from the start. Extreme lack of communication and I'd advise others to just stay clear of this housing agency altogether honestly!

Kaycee · 1 January 2024

★★★★★ 5/5

Google

Thanks to Kevin for the help and showing us around was really helpful

Henry · 1 December 2024

★★★★★ 5/5

Google

Kevin was amazing, very welcoming and gave us so much information. :)

Klaudia · 9 December 2025

★★★★★ 5/5

Google

Kevin was lovely and showed us around three properties. He was very thorough and helped us a lot

Lucy · 8 October 2025

★★★★★ 1/5

Google

Horrible agency in Manchester, especially as a student they will show you zero respect and will not care about your wellbeing or safety. Avoid.

Defne · 6 August 2025