Trusted Agent profile · Manchester
★★★★★
513 reviews across 1 platform
2-10 St John's House, Queens Street, Manchester, M2 5JB
Part of Keenans Estate Agency, see every office.
Keenans Estate Agency's office in Manchester, at 2-10 St John's House, is rated 4.3 out of 5 across 513 reviews on 1 platform.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
TrustpilotKeenans at Burnley
When visiting Keenans, Chloe was very helpful, gave excellent service at all times, she was more than helpful with what we wanted to know. Her team members Jack and Lacey were also very helpful, very reassuring and all 3 very good at giving advice of what to do with the property.
5/5
TrustpilotHad a viewing today with Jack in…
Had a viewing today with Jack in Burnley, he was so helpful and knew everything about the property and the area, an amazing staff to have. Then went to the Burnley Branch and met Chloe, Katie, Gemma, and Jade all lovely 10/10 customer service and the decor was amazing! Great office!
5/5
TrustpilotHouse purchase
I just bought a house with Keenan’s And the process was a lot quicker than I thought it would’ve been compared to when I sold my previous house. Emily and the team dealt with everything well and always kept me up to date with what was going on. Thank you!
5/5
TrustpilotFaye Broadley was a great help during…
Faye Broadley was a great help during my house sale. An up & down process for other reasons, but she was always there to help, advise and to inform, in such a pleasant manner to make you smile. If you have Faye as your contact, you will be looked after.
5/5
TrustpilotThankyou Callum!
It has been a very stressful time trying to find a place as quick as possible and it was all made possible by Callum from Keenan’s, he was so very helpful and I could tell he was trying everything he could to help us out to the best of his ability and now everything has been sorted and I couldn’t be happier. He was polite and very patient with us even though we called him 3 times a day every day ahah. Thankyou Callum!
5/5
TrustpilotLovely friendly estate agents
We first met Simon who valued our propertyHe was really enthusiastic and we were confident he would get us the price he valued it at. We were assigned Abi. She is really nice, a great communicator and has kept us up to date with what’s happening Although we haven’t sold our property as yet, I’m quietly confident we have picked the best estate agent Fingers crossed for an impending sale
5/5
TrustpilotVery professional service
I have had the unfortunate experience of an error with my rental payment which meant not being able to uphold an agreement on time. I spoke to Liam Jones and he dealt with my issue very quickly and professionally. I will be happy to deal with him again.
1/5
TrustpilotLacks Professionalism.
As per previous review sent emails to Keenan’s Burnley and on many occasions did not get replies. Look elsewhere if you need an Estate Agent in the area.
5/5
TrustpilotA professional Company
I found Keenan's to be very professional from the outset. The quality of the photographs online was excellent and James did a good job of the escorted viewings. Aaron and Nicole liaised with me with feedback after every viewing, and after any conversations with the purchaser and solicitors. They also phoned me on a weekly basis so I always felt that I was kept in the loop. I can highly recommend them and would definitely use them again.
5/5
TrustpilotCouldn’t recommend Keenans enough
Couldn’t recommend Keenans enough. The sale of my property was smooth and efficient, and very professional. The Photographer Lacie was more than professional. I was having renovations on my rear patio at the time, but she still manages to get the right angles. Couldn’t recommend anybody else.
5/5
TrustpilotFrom start to finish - great job!
From start to finish, Keenans were great. My sale fell through twice and Keenans helped get it back on track within a few days each time and get new offers in! Their responsiveness was great as well. I would definitely recommend Keenan's services.
5/5
TrustpilotHouse Purchase
Keenan's have been brilliant throughout the whole house buying process. Chloe was a star, she kept me thoroughly updated and let me know of any issues straight away. Chloe also helped us with negotiations with the vendor. We had a great experience. Highly recommended.
5/5
TrustpilotEfficient and Friendly Service .
Thanks to Sam ( Ribble Valley ) and the Keenans team for organising the sale of our parents property . Placed on the market and had 9 offers within 5 days all above asking price . Would recommend and use again when the need arises .
5/5
TrustpilotChloe is very professional in her…
Chloe is very professional in her active role , she knows her stuff and she goes above and beyond to help myself , I feel very safe and very happy to deal with such a professional young lady , thank you Chloe for everything T cooper
5/5
TrustpilotExcellent
Excellent. Professional and very efficient. The process from viewing a house, making an offer and having the offer accepted was painless, and it completed within 24 hours.We are looking forward to working with Laurence and the team as we look to complete buying the house.
5/5
TrustpilotHouse Sale
We used the Keenans branch in Accrington for the sale of our property. The service we received from start to finish was excellent. They kept us informed and guided us through every stage of the process. A special thanks to Robert and Liam.
4/5
TrustpilotThe agents at Keenan’s kept me updated…
The agents at Keenan’s kept me updated from instruction to finding a suitable tenant. I wouldn’t hesitate to recommend Keenan’s going forward. Sean
5/5
TrustpilotThanks Terri!
Just had our offer accepted on a house & Terri at the Pendle Branch has been an absolute pleasure to deal with. Terri is very friendly, informative and helpful and we know that we are in good hands whilst our house buy goes through.Thanks Terri!
1/5
TrustpilotNot responding to enquiry’s
I’ve enquired on a few properties for sale as I have just got my mortgage certificate and looking to purchase my first house I was recommended to use Keenan’s however after phoning and leaving a voicemail, messaging on whattsapp and leaving an enquiry on right move no one’s got in touch with me at all.
5/5
TrustpilotThank you James
Thank you James. For your support and assistance when selling my mums house. It was a sad time and you provided me with the information that I needed and happily showed the house without my being present. You have kept me well informed and updated.
5/5
TrustpilotSwinton
Sold our house with Keenans really helpful in keeping us up to date and getting the sort of buyers we were looking for. Kayleigh from the Swinton branch has been fantastic! She is really trying to find us a new property and checking on our progress and keeping our buyer up to date. She really is a credit to the team!
Thank you for your kind words Claudia - much appreciated
5/5
TrustpilotExtremely Proactive and Great Service
We’ve bought several houses with Keenan’s and the service has been great. All of the staff especially Jack Truelove are extremely proactive in trying to find us our next investment property and they are extremely helpful during the conveyancing period also. Would highly recommend!
5/5
TrustpilotCompleted on a new BTL in Burnley this…
Completed on a new BTL in Burnley this week and all went pretty smoothly. When we had questions or needed things pushing along, Emily was diligent and helpful and importantly to us, communicated quickly and effectively. Excellent all around. Thank you! James & Katy
5/5
TrustpilotJames
James has been excellent. He’s kept my Mum and myself informed of new viewings and anything else regarding my Mum’s property. It has put my mind at rest to know my 86 year old Mum has been well looked after throughout this stressful process.
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