Trusted Agent profile · Manchester
★★★★★
419 reviews across 3 platforms
410-412 Barlow Moor Road, Chorlton, Manchester, M21 8AD
Part of Jordan Fishwick, see every office.
Jordan Fishwick's office in Manchester, at 410-412 Barlow Moor Road, is rated 4.2 out of 5 across 419 reviews on three platforms, including 242 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Jordan Fishwick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
1/5
TrustpilotJust a nightmare
Just a nightmare, they treat tenants like pure dirt even though their staff definitely rent as well... It's laughable really but expected from a bunch of uneducated jobsworths - check the website to see the state of the type of people you have to deal with!
5/5
GoogleWe have just sold property in Chorlton and would like to thank the whole team at Jordan Fishwick for their professional , efficient and personal approach to the process. Stewart Grundy led us calmly and expertly throughout the sale and we would highly recommend Jordan Fishwick to anyone undertaking a sale or purchase of a property.
5/5
GoogleI am an estate agent and have worked alongside Stewart Grundy at Jordan Fishwick Chorlton in a chain for the last few months. I think it’s important to recognise excellent service and Stewart did a superb job of handling very sensitive and difficult obstacles and his communication with me was outstanding. It was a pleasure working with you Stewart!
5/5
TrustpilotJoely deals with any issues efficiently…
Joely deals with any issues efficiently and helpfully and the firm are prompt in replying to any emails or calls, which is really helpful.
thank you for taking the time to share your feedback, much appreciated
5/5
GoogleOksana recently helped us to rent a flat in a very short timeframe. Before meeting her we had lost faith in estate agents, and had had some negative experiences of being ignored and treated like we didn’t matter. Oksana listened to what we needed, remembered details about our situation to aid the search, was responsive and worked hard to ensure we had a beautiful place that suited our needs. I can’t say enough about how pleasant an experience we had working with her. She took care of us, and found us an amazing place. It was very much appreciated. Highly recommended. Can't thank you enough, Oksana!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleWe have just exchanged contracts on the sale of our property and have been delighted with the service from Jordan Fishwick. The property is quite unusual and Harry gave us thorough and sound advice a few months ago. We decided to test the market and from that point Wayne handled the sale. Wayne suggested the best strategy for marketing the property and we achieved exchange in just a few weeks. Throughout that time he has been very attentive and prompt with replies to any of my messages. Very pleased with their service.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAbsolutely stellar service, way above expectation! Not often you can say this even during a property boom in a pandemic. Maura's team were excellent, providing exemplary communication throughout the whole process. I've never before had such a caring, helpful estate agent and I've sold and bought a few homes now! Really an incredible service I would heartily recommend. This incredible estate agents should be held as an example for others to aspire to. I wouldn't be surprised to see them winning National Awards, they really ought to be nominated. Thank you very much to all your team Maura
5/5
TrustpilotA really positive and pleasant…
A really positive and pleasant experience . Saffron did a professional job and it was a pleasure to meet her .
thank you for taking the time to share your thoughts, it's appreciated
1/5
TrustpilotUnsolicited Marketing Emails
Inquiries about a property via Right-Move and was spammed with unsolicited marketing material from Jordan Fishwich.Emailed to state that a prospective client must provide confirmation of their subscription before receiving marketing material, as outlined by the ICO.Received blunt replies from the so-called director "Martin" that stated I agreed to Right Moves Terms of Use.I agreed although this does not cover them obtaining and using my information for such purposes. Had Right-Move emailed me directly, this would not have been an issue.Right Moves' terms of use clearly state that permission is not given to third-party companies to use this data for marketing purposes and site users have the option to opt-out of direct marketing.Martin Refused to acknowledge their breach of GDPR, so I have escalated my complaint to the attention of the ICO.I suggest they employ a compliance department to ensure they are adhering to data protection legislation.
1/5
TrustpilotWhoever grows up wanting to be an…
Whoever grows up wanting to be an estate agent...Awful experience renting with Jordan Fishwick, I don't know if they're deliberately awful or just stupid.. it's pretty clear when you go into the office and meet them.Pointless deposit disputes, useless engagement and a few GDPR breaches...
5/5
TrustpilotThank you
Debbie and Alex in the office made the process of finding a property to rent very smoothly. Both ladies I found very efficient and super helpful during the process and without them I know I would have had a totally different experience. Thank you again- Claudia Garrett
1/5
TrustpilotBeware potential renters
Beware potential renters. On viewing a property, shown around by Debbie, she initially apologised for the state of the property explaining that the landlady was aware and that the property would be fully redecorated and professionally cleaned before I took possession. I moved into a house that had not been in any way decorated and I had to clean and clean, including cleaning the previous tenant's excrement from the toilet. Additionally the property was advertised as unfurnished but I was made to accept and store several items belonging to the owner.On trying to resolve issues later in the tenancy (not managed by Jordan Fishwick but by the owner), Debbie sided with the landlord and said that the condition of the house was perfectly acceptable.So beware that when you are viewing, especially if you are a first time renter in a desperate position as I was, the estate agents will say anything to get the property let.At the end of my tenancy, still getting emails from Jordan Fishwick about viewings, I wrote a very polite email to Debbie to explain I was no longer in residence - I got a very curt reply with no word of thanks.Very poor customer service with Debbie all round although every dealing I had with Jordan in the same team was very good (he just didn't really have anything much to do with my tenancy)
5/5
TrustpilotA quick and efficient experience
A quick and efficient experience. Joely in particular was extremely helpful in giving me all the information I needed. Definitely recommend.
thank you for taking the time to let us know your thoughts, very much appreciated
5/5
TrustpilotThe Manchester branch of Jordan…
The Manchester branch of Jordan Fishwick deserve a special 5* review. I rented my flat in Manchester with them 2 years ago, and since having a bad experience with my previous agency, they have changed my opinion on estate agents! So professional, very affordable, would highly recommend. (Can't speak for any other Jordan Fishwick branches as I only have a property listed with the Manchester branch). Thank you to the team there, they make my life so much easier and less stressful.
5/5
TrustpilotAlthough there were difficulties at…
Although there were difficulties at times Jordan Fishwick and in particular Broghan Wilson sorted everything out very quickly for us as well as Lucy and Simon.. Full marks.
5/5
GoogleFrom start to finish an excellent service. Yasmine provided advice about how to make the property lettable. She chose prospective tenants with a profile that matched my property. The let was completed very quickly as was the property inspection. I found Yasmine to be friendly, knowledgable and efficient. Thank you
5/5
TrustpilotFriendly and efficient
Friendly and efficient. Always available when you call. Very proactive and good communication throughout. Would recommend.
5/5
GoogleJordan Fishwick have recently sold our property in Chorlton and the service was fantastic. The whole team were professional and responsive, in particular Joshua and Oliver, who have been brilliant throughout. Huge thanks to all involved.
5/5
TrustpilotPurchase of a House
Recently we bought a house from Jordan Fishwick and the seller’s estate agent, Lara, was excellent. She was proactive, polite, and a great communicator. The deal wouldn’t have pushed through before Christmas without her being able to coordinate all aspects - excellent!
1/5
TrustpilotI have rented a house through the…
I have rented a house through the property management side of Jordan Fishwick for nearly 3 years now & I have experienced very poor service in regards to actioning repairs & replacement items. On first moving into the property I alerted staff to a leak in the outer house that has never been repaired. In November of last year the gas fire in the lounge became unsafe & needed replacing, after numerous phone calls someone eventually came & measured up for a new fire, but I’m still waiting. I expect they are waiting for flaming June to fit it, having left me and my 2 children to shiver through the winter months. Shameful!
1/5
Trustpilot9 year tenant
Having been in property owned by Martin Fishwick for 9 years we had been issued a section 21 as we were told the landlord was selling the property. This is absolutely fine and we were told a very long winded narrative about him down sizing his portfolio, etc, etc.Well what a shock the property is now back on the rental market - with new carpets that we were promised 9 months ago.Their entire team is a complete shambles with new rental documents allegedly issued - then when we did receive them frequent mistakes between covering letter and actual documents.Our list of issues with the property were constantly ignored including windows unable to be opened for 5 years and 16 weeks of a hole in our roof so it rained into our bedroom. The issues were always detailed during our regular property inspection.All in all would never recommend or suggest using such a horrific company.Only good thing is we did get our deposit back however the exit report is clearly written in favour of Jordan Fishwick and bore little or no reflection to the photos that we took at both the beginning and end of our tenancy.
5/5
TrustpilotExcellent support with finding a rental…
Excellent support with finding a rental Debbie was so helpful and worked very hard to provide an excellent service and got us the perfect house thanks so much
1/5
TrustpilotBad experience
Throughout my stay, most of my complaints were ignored till the end of my tenancy, it was left unsolved.Had issues regarding refund of deposit, claims without evidence were made during check-out to attempt to deduct my deposit. This is an unprofessional practice. Some of the issues during check-out had been complained by me when I moved in, but it was ignored. However, for the same issues I raised that were left unsolved, they want to deduct my deposit to solve it for the next tenant. It was totally unreasonable when it was never solved for me in the first place. This caused a huge delay in refunding that took us few months after I moved out.
5/5
TrustpilotExcellent estate agent
Excellent estate agent. Cannot praise them enough. Held my hand throughout a difficult sale where a link, further down the chain, proved to be a nightmare. They really do care and they are professional, helpful and above all kind.I really wouldn't go to anyone else.
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Tell us what you need and we'll put you in touch. Jordan Fishwick hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
