Hunters Manchester reviews

★★★★★ 2/5

Google

Disorganised and poor communication. Was advised to collect the keys prior to moving in from their office on an agreed date, went there but was informed no keys. Had to deal with Kye who does not seem to care even though this was their mistake. Later in the week was told I need to make my own copy of keys which I don't think should be my responsibility. Lucy kept making mistakes on the tenancy agreement. They also have weird rules if you want to extend/continue the tenancy. Not a very pleasant letting agent to deal with.

H · 10 April 2026

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

I stayed in a Hunters-managed flat for around 18 months, and my experience with Hunters Estate & Letting Agents Manchester has been very positive throughout. A special thanks to Candice and Kye, they were both professional, responsive, and very helpful. Whenever I raised an issue, the response was quick, communication was clear, and problems were resolved without unnecessary delays. What I really appreciated was their supportive and organised approach. From maintenance requests to general queries, everything was handled smoothly, making my tenancy completely stress-free. Candice, in particular, was always approachable and efficient, which made a big difference during my stay. Overall, a reliable and well-managed letting agency. I would happily recommend Hunters Manchester to anyone looking for a positive renting experience.

Swathik · 17 February 2026

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

The letting team who have taken over the management of my property have been exceptional. Offering competitive management rates along with a personal service has meant that I don’t need to worry about my properties being in safe hands. A special thanks to Kye for all his efforts to get me the best market rent and for Lucy making the onboarding process effortless. Highly recommend other landlords to put your trust into Hunters.

Zubair · 25 February 2025

★★★★★ 4/5

Google

Hunters Manchester were the letting agents for my 2-bedroom property for just under 2 years. Overall the management experience was very good. They found really good tenants, payments were on time, and they helped with all the repairs for the property. Special shoutout to Candice Wrigley and Lucy Hollister who handled all my queries. There are just two things stopping it from being a 5 star: 1) Hunters are quite pricey, however you do get a great service for the price. 2) There were some repairs that Hunter's contacts took a while to fix. Unfortunately the tenants had to get in touch with me multiple times to get this resolved. It was resolved in the end but was a bit of a headache.

Mohammad · 17 September 2025

★★★★★ 1/5

Google

rude unhelpful undermining staff the worst is kye cowton when dealing with the man he was the worst most unprofessional man so unhelpful condescending and rude terrible customer service agree with all the negative comments on trust pilot made by others dealing with the estates members i would not work with them ever again avoid at all cost terrible service overall other staff members have been rude all of the team is arrogant

Xxx · 17 February 2026

★★★★★ 1/5

Google

Update 30/08/25 we wrote to the ceo of hunters Harry hill on 05/08/25 and have had no response. Useless letting agent. Please ignore hunters comment below about the police as I have spoken with them weeks ago and they have advised no such thing. Hunters are liars. The police advised candice can not speak for anyone else but herself. Tenant has woken me twice this week at 2am. Candice does nothing. I have the fire and rescue report here. 2503004539 Is the incident number. Anyone who thinks a fire is acceptable in an apartment block after grenfell is crazy. Update 30/07/25. After 2 police raids where the police have gone through the front door, the tenant setting fire to the property and drug dealers appearing every few days candice at hunters still doesn’t respond to emails and refuses to do anything about her tenants. Do not use this agent they will ruin your life. Worst agent I’ve ever dealt with. Sadly cant leave zero stars, Do not use this letting agent, the lettings manager Candice lies to you, puts dodgy tenants in next door buying class a outside. Then when theres an issue with a dog barking blatantly lied about the dogs existence, once the council verified she still tried to say they hadnt got one! Since then numerous noise complaints with the tenants knocking banging and slamming doors at midnight -2am, Candice says its 'unfortunate' but theres nothing she can do! Utter rubbish, its a leasehold block of apartments, both the lease and law state no noise permitted that disturbs other residents after 11pm -7am! Oh and the books been passed to everyone else in the process, its not her issue speak to the freeholder, speak to the council, speak to the managing agents. All of which i did, the freeholder passed it back to her as shes supposed to manage the property on behalf of the landlord. Ive been asked to report it, keep noise logs, record it on my phone, all of which i have spent months doing for nothing, completely wasting my time. Seriously do not use this company, these sharks need weeding out of the industry. Updated at 29/01/24 police now involved and visited the tenants 3 times but they won’t answer the door, the council anti social behaviour department involved but still no response from hunters. Drink and drugs at the property and people in and out all Friday night til 7am sound recorded loud disturbance and blood outside front door. No reply from hunters. Absolutely do not use this company.

Colin · 17 December 2025

★★★★★ 5/5

Google

I had a lovely experience with Hunters, especially with Daisy Williams! She was so friendly, welcoming and professional. Daisy was accommodating with any required information and made my sister and I feel very comfortable. She was great at communicating with us, and I can say she was one of the best agents I have met.

Sarah · 17 April 2025

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 5/5

Google

Absolutely nothing but praise for Hunters. Me and my partner were moving in together for the first time and Daisy was so incredibly patient and helpful, especially with my endless stream of questions and emails!! Always ready to help and on standby when we got a bit confused. She was so excited for us when our application got accepted and was by our side every step of the way, we honestly could not be happier. Thank you so much Daisy, you’re a star!! ❤️

Ellie-jai · 10 November 2023

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026

★★★★★ 5/5

Google

Daisy did an amazing job at finding me a home. She went above and beyond with her efforts to make it possible, so that I had a place quickly to move into. She always communicated well, and was always willing to answer any questions I had, so she made my first experience of getting my own place easier. So thank you Daisy, I appreciate all you did for me!

Adeena · 13 May 2024

★★★★★ 2/5

Trustpilot

Paul

At the start they are very helpful and friendly but the site is pretty useless i am doning 97 percent looking for my flat my self i mite as well do it my self they ask me to send a picture what place i am looking for they said they will help me out but they didnt i sent a photo what i am looking for i got no response useless i am done

Paul · 22 July 2026

★★★★★ 5/5

Google

As a landlord I find the advice provided by Kai & Candice at the Manchester Branch of Hunters extremely valuable. They both keep me up to date when tenancies are due for renewal and when documentation needs updating / renewing. I am disappointed that the Landlord's portal has now been discontinued as I found this really useful. A bit of notification that they were doing this would have been helpful.

Lesley · 17 November 2025

★★★★★ 5/5

Google

Excellent service and support provided by Hunters Manchester. In particular Lucy, Daisy and Candice guided me through the maze of potential pitfalls that exist with any lease agreement. I would recommend to anyone who is not sure about what is involved .

W · 17 April 2025

★★★★★ 1/5

Trustpilot

Robot refused to give me a viewing

Awful experience trying to arrange a viewing. Spent yonks on the phone with a robot. It asked me unnecessary questions and misheard things; then had to reconfirm everything. Eventually it was happy. I hung up and it started again this time by text. In the end it refused to let me have a viewing unless I told them my spending budget - which I wasn't prepared to do. Do not sell your property through these idiots.

Iain · 15 June 2026

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed, we learned our house purchase had fallen through at the point of us being ready to exchange on our property. We found out that the office had known about it and left it to the agent, who had been looking after us, to tell us after she came back from annual leave! We never got a reason for the purchase to fall through and they even tried delaying us putting an offer in on another property. Luckily this was with another agent and we trusted our gut as the trust with Hunters had gone. 7 weeks later we were in our new home. Felt let down and disappointed with Hunters. This was our first and last time dealing with them.

P · 7 May 2026

★★★★★ 5/5

Google

A really HUGE thank you to Alex Kendrick for his expert and dedicated work from the outset- marketting my flat brilliantly, dealing with questions along the way, and always impeccably calm and friendly- even when he had to run a new office on his own. Hunters got me by far the best price selling my flat and swift service, compared to other agents I tried.

Charlotte · 13 February 2024

★★★★★ 1/5

Trustpilot

Avoid with all cost!

Rented an apartment they told me it was deep cleaned before handing over the keys and everything would be fixed etc nothing was cleaned blood on walls mould in all rooms had a faulty/leaky boiler very slack on emails no communication in there office also they was very rude over the phone we never moved into the property due to all the damages and mould etc I was willing to give up my first months rent and for them to send me back the deposit but they refused to send anything back I would highly do not recommend this company/agancey to rent/buy a property from they are useless and slack

LEWIS · 11 April 2026