Trusted Agent profile · Manchester
★★★★★
684 reviews across 2 platforms
Sentinel House, Albert Street, Manchester, M30 0SS
Hills's office in Manchester, at Sentinel House, is rated 4.6 out of 5 across 684 reviews on two platforms, including 578 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Hills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleI'd highly recommend Hills to anyone buying or selling. Dean in particular is always happy to help and discuss any queries.
Cheers Andy, i know Dean will appreciate your kind words, thanks for taking the time to review our service, all the best from everyone at HIlls
5/5
FacebookHollie has to be the most amazing, patient professional and friendliest person. Nothing was ever too much, always Happy. If i ever sell again i will be going straight to her!!
Thanks Dean, all the best for the future with the venture from everyone at Hills Residential
5/5
GoogleAll staff have been superb
Thanks Robert, appreciate you taking the time to review our service
5/5
FacebookI recently bought a house via Hills. Their communication was great and they were quick to help with any issues that cropped up within the chain. I’d definitely recommend!
Hi Kim, Thank you for your lovely review. Enjoy that lovely garden in the summer! All the best, Charlotte
5/5
FacebookReally pleased with the service we received from Charlotte and her team at Hills Residential. Would highly recommend.
5/5
GoogleI would highly recommend Hills my property was on the market and sold within 10 days. I dealt mostly with Charlotte who is very professional and a lovely girl thank you Hills x
Thanks Lindsay for taking the time to write us a review. Ill make sure the team and Charlotte get your feedback. All the best for the future from everyone at Hills
5/5
GoogleFantastic from start to completion kept me updated after every viewing all the team are very friendly and good professional advice went to hills after another agent was not performing
Thanks for your kind words John. We all really appreciated the opportunity and want to wish you and tyhe family a Happy New Year and all the best for 2020. Kind regards Martin and the team at Hills Residential
5/5
FacebookHills were fantastic throughout the selling process!! They generated 8 viewings in the first 2 days and I had agreed an offer by the 4th day of marketing. Charlotte’s customer service was impeccable and she kept me fully updated throughout the process, ensuring we completed successfully. I would have no problem recommending them in the future and would definitely use them again myself. Thanks again!!
5/5
GoogleExcellent customer service all round. Brogan especially nothing was too much for her when I asked
Thanks Caine, i know Brogan will really appreciate you taking the time to write us a review. Thank you from the lettings team at HIlls
5/5
GoogleGreat service, friendly and very helpful staff that made the sale that much easier. Will use them again.
Much appreciated Alan, thanks for the kind words, all the best for the future from Martin and the team at Hills
5/5
GoogleReally good trouble free service. Amazing helpful staff. No question too big or small.
5/5
GoogleIt’s been a completely stress free experience. Thank you very much.
Thanks Joe, means a lot. Appreciate you taking the time to review our service and if there is anything else we can do going forward dont hesitate to get in touch, thank you from everyone at Hills
5/5
GoogleAbsolutely fantastic team. No issues whatsoever and smooth process of sale.
Thanks Moazzam, means a lot, thank you for taking the time to review our service
5/5
GoogleTotally enjoyed my tenancy period with Hills. Excellent customer service by the property manager 'Brogan Cunningham'.
Ill make sure Brogan sees this, thank you for taking the time to review our service, many thanks Tony and the team at Hills Lettings
5/5
GoogleFantastic service from start to finish. Thank you
Thank you for your feedback and review, it means a lot
5/5
GoogleI would recommend this housing agency. High quality of services
Thanks guys, appreciate your kind comments
5/5
GoogleThroughout a long and drawn out sale (not Hills that made it long) the staff were all very helpful, thorough and knowledgeable. Highly recommended
Thanks Neil, just glad we got there in the end. Thanks for trusting us and giving us the opportunity to help with the sale. All the best for the future, and thanks again for taking the time to write us a review from everyone at Hills
5/5
GoogleCouldn't fault the service given by Kirsty, extremely efficient, friendly and very approachable. Thank you so much!
Thanks Kelly, i know Kirsty will appreciate you taking the time to review her service, all the best with the property, thanks Martin
1/5
GoogleNeumerpus calls made and requests by text also. No satisfaction
Sorry Deborah, i am struggling to understand the comments you have made. We dont have texts into the business and if there is something i can do to help please get in touch with the office on 01617074900 and we will do our best to assist you, many thanks
5/5
GoogleVery good service. Easy to get hold of, Beth and Charlotte both helped get the deal over the line as quickly as possible
Thanks Dan, look forward to working with you on the next property, appreciate you taking the time to write a review, Martin and the team at Hills
1/5
GoogleGreat if you are selling but terrible if you are a buyer.
Thanks for your feedback Sam and i am glad to hear you recently secured your move. The house you offered on had multiple offers (8 in total) and working for the owners our job is to achieve the best price, from the best buyer in the current market. In this instance that was another buyer. Wish you all the best with your new home, from everyone at Hills
5/5
GoogleExcellent estate agents , helpful and approachable, have tenants interest at heart
Thanks for taking the time to review our service Joanne, ill make sure the lettings team see it and if there is anything else we can do please dont hesitate to get in touch
5/5
GoogleI used Hills to sell my property in Salford recently. Really great team who work closely together and are great at communicating - overall a fantastic and friendly service.
Thanks David, appreciate your kind works, ill make sure the team get them. Have a lovely Christmas and all the best from everyone at Hills
5/5
GoogleThrough unbelievably trying circumstances they have been understanding, supportive, flexible AND delivered tons of top notch venders to my door. Forever grateful.
Thanks Helen, apprecaite you taking the time to write the team a review. If you have any other questions or queiries dont hesitate to get in touch, thanks Martin
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hills, Manchester won Platinum.
