Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMost excellent
Most excellent. Lovely people and plenty of help and advice. I have bought and sold many properties and this was the best experience by far!
Judie · 31 May 2021
Agent replied · 23 October 2024
Hi Judie, Many thanks for your 5 star review. It is great to hear you've had such a great experience using our site, and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotSome useful information received
Some useful information received. Some totally irrelevant! Unfortunately there are not many properties on the market of the size we want in the location we want.
Gill · 12 March 2021
Agent replied · 23 October 2024
Hi Gill, Thank you for your feedback and for leaving us a 4 star review and we're sorry to hear you've not found a suitable property yet. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Best of luck!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotHello I am deaf when I like rent house…
Hello I am deaf when I like rent house or flat and click agent for view but they didn’t reply me I was frustrating and disadvantage
Lorraine · 3 March 2021
Agent replied · 23 October 2024
Hi Lorraine,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we normally recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site. If you are unable to make calls, please email them again and/or put it in the attention of the given branch's manager.If you wish to contact us directly regarding this matter or if there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotVery useful site
Very useful site. I often use Zoopla to keep up to date about house prices and how the housing market is doing.
ANNiE · 4 December 2021
Agent replied · 23 October 2024
Hi Annie,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotOK apart from search filters
Pretty good website but filters never work as lots of properties are listed wrong i.e. Not clear they are retirement or part buy etc.
Lib · 25 July 2021
Agent replied · 23 October 2024
Hi Lib,Thanks so much for leaving us a 3 star review and for you valuable feedback. Here is a Help Centre article that will guide you through filtering for specific properties by step depending on the device you choose to use: https://help.zoopla.co.uk/hc/en-gb/articles/360006068617We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotMainly good
I find it quite tricky to draw the outline of an area that I want to cover with my searches - other than that all good
Mrs · 22 February 2021
Agent replied · 23 October 2024
Hi Glynis,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related. Using Zoopla SmartMaps to create your own search areas is easy to do from our desktop website.Here is a help centre article showing you step by step how to complete a residential draw a map search in just a few clicks: https://help.zoopla.co.uk/hc/en-gb/articles/360006033758If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotThe market is crazy currently…
The market is crazy currently properties are on there which are already sold or under offer .. doesn’t give a true reflection
Linda · 29 November 2021
Agent replied · 23 October 2024
Hi Linda,Thanks for taking the time to leave us a 3 star review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotWeb site often freezes.
Web site often freezes and location maps are not accurate enough to know where the property is. Property photos are misleading as to size of garden etc.
Fiona · 14 November 2020
Agent replied · 23 October 2024
Hi Fiona,Thank you for your 4 star review and for sharing your feedback with us. We're really sorry to hear about your bad experience and we'd like to discuss this further with you.We will soon message you privately for more information.Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotThey display outdated house ads.
You're watching and considering a house only to find out later that the house isn't available anymore. Stop wasting people's time!
Chris · 19 January 2022
Agent replied · 23 October 2024
Hi Chris,Thanks for taking the time to leave us your review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI like to receive up dates!
I like to receive up dates!! But wish they only send properties in my suggested area. And price! I keep hoping the right property will show up!!
Mary · 30 October 2020
Agent replied · 23 October 2024
Hi Mary,Thank you so much for leaving us a five star review. It is great to hear how much you like to receive email updates from us. To help you manage your alerts:- you can manage both push notifications and email alerts by following the steps in this help centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578- and this help centre article shows you how to unsubscribe from email alerts: https://help.zoopla.co.uk/hc/en-gb/articles/360006009197We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotIt's been 2 months....
It's been 2 months and I have no where still looking for a 1 bedroom under 500 is hard even on zoopla
Rose · 12 November 2021
Agent replied · 23 October 2024
Hi Rose,Thank you so much for leaving us a 3 star review and we hope you find a property soon.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you find a property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI wrote and called for over twenty…
I wrote and called for over twenty properties for rent, none of them are available and the ads are in your WWW.
Edi · 10 November 2021
Agent replied · 23 October 2024
Hi Edi,Thanks for taking the time to leave us a review. We're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.This Help Centre article discusses in greater detail what to do if you’ve contacted an agent and haven’t received a reply:https://help.zoopla.co.uk/hc/en-gb/articles/360011458557-I-have-contacted-an-agent-and-they-haven-t-repliedIf there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI search for an area using Google…
I search for an area using Google giving my area of preference. Select Zoopla and this search engine asks me for area!!!! I hate repitation
Carole · 18 April 2021
Agent replied · 23 October 2024
Hi Carole, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to find out a little bit more and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotWebsite with lot of features to hunt…
Website with lot of features to hunt for desired properties, i think most of details about property must be mentioned after verification with seller as well.
HOT · 25 January 2021
Agent replied · 23 October 2024
Hi,Thanks so much for leaving us a 4 star review. We're glad to hear that you've had a good experience and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotZoopla do didn’t help to find rental…
Zoopla do didn’t help to find rental house to me. I booked properties but not available. Many agencies ads are not available.
Hurriyet · 9 November 2021
Agent replied · 23 October 2024
Hi Hurriyet,Thank you so much for taking the time to leave us your feedback.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page (via desktop only). We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotMeeting my requirements
I'm a bit concerned that I receive information on property outside the area, budget and type of property I am looking for.
Pauline · 9 November 2021
Agent replied · 23 October 2024
Hi Pauline,Thank you so much for taking the time to leave us your feedback.We'd like to assist you further with your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotInaccurate property details but will not correct
Insists on listing my house with inaccurate room details e.g 3 beds instead of 4. Refuses to correct.
James · 8 June 2022
Agent replied · 23 October 2024
Hi James,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about your property at the moment.We are in the process updating our House prices section including improving our property attributes data to a more accurate model. Unfortunately right now, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
Trustpilotzoopla has been on my pc for 1many…
zoopla has been on my pc for 1many years or more very reliable ,and very easy to use .im glad its there ,I check it regularly. .
John · 19 October 2020
Agent replied · 23 October 2024
Hi John,Thank you so much for your comments and for leaving us a five star review. It is great to hear you find our site reliable, and we hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotToo much expensive rental properties
Too much expensive rental properties. Not at al student friendly. Also its for a whole year booking. No student or short time visitor can avail the properties
Sarah · 15 October 2020
Agent replied · 23 October 2024
Hi Sarah,Thank you so much for taking the time to leave us a review. Our tools and services improve and become more effective with feedback and data from users like you.We are very sorry to hear that you have been unable to find a suitable property. Here are some help center articles showing you step by step how to complete a residential property search in just a few taps on your preferred device which you may find helpful:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517&https://help.zoopla.co.uk/hc/en-gb/articles/360006063738We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, please get in touch via our Help Centre:https://support.zoopla.co.uk/Good luck with your search!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotKeep getting notifications of houses…
Keep getting notifications of houses that are not suitable for us. We need 4 bedrooms, downstairs wc/bathroom, lounge, dining room, kitchen, garden, garage, if possible 2nd lounge.
Barbara · 13 October 2020
Agent replied · 23 October 2024
Hi Barbara, Thanks so much for taking the time to leave us this review and we're sorry to hear about the unwanted alerts you are receiving. You can manage any push notifications and email alerts you have set up by following the steps in this help center article: https://help.zoopla.co.uk/hc/en-gb/articles/360005979578Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotIf you could have a comment box for…
If you could have a comment box for each property. So you could put the pluses and negatives on each property before sharing it with your Partner.
Rach · 11 October 2020
Agent replied · 23 October 2024
Hi Rach, Thank you very much for leaving us a 4 star review. We really appreciate the time you have taken to provide us this feedback. We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. Your comments have been passed onto the team who are responsible for our property experiences. If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotTotally useless company
Totally useless company. Their facts are inaccurate and in many cases total lies. Wouldn’t trust anything in relation to prices.
SIMON · 23 February 2022
Agent replied · 23 October 2024
HI Simon,Thank you so much for taking the time to leave us your feedback.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThe zoopla respond quickly in my…
The zoopla respond quickly in my finding the property they send me fast the next available property in market so l enjoy their service. Thanks
Peter · 6 April 2021
Agent replied · 23 October 2024
Hi Peter,Thank you for sharing your feedback with us and for leaving us a 5 star review. It's great to hear that you like our website and the property alerts feature. We hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat website for property searching
Great website for property searching. Easy to navigate through and setting up alerts for new properties for sale is simple. Have used Zoopla over other sites.
Andrew · 12 January 2021
Agent replied · 23 October 2024
Hi Andrew,Thank you for your kind comments and for leaving us a 5 star review. We are very happy to hear that you find our site easy to navigate. We hope we'll continue to assist you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting! Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.