Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotMy recommendation to everyone is if you…
My recommendation to everyone is if you want a viewing then don't request this but ring up. The longest I waited was 9 days for a call back.
Kelly · 1 December 2020
Agent replied · 23 October 2024
Hi Kelly, Many thanks for your review. We're very sorry to hear that some of the agents who advertise on our portal took so long to respond.We recommend that if the agents you contacted haven't replied within 3 business days, you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNot helpful at all
There it is just houses which they are not available! I don't understand why they keep the site occupied. To show to the people that they have houses??
Loredana · 1 December 2020
Agent replied · 23 October 2024
Hi Loredana, Thank you for your review and we're really sorry to hear about your bad experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property.You can report any listing to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotOnly 3,this time as you where unable to…
Only 1,this time as you where unable to help me contact either owner or agent.make that 0,for such a sarcastic and condescending reply.
Timothy · 1 December 2021
Agent replied · 23 October 2024
Hi Timothy,Thanks for taking the time to leave us a review.Zoopla does not engage in direct sales or lettings activities for properties, we are a UK property portal providing estate agents with advertising through our website and our affiliated partner websites. We are not an estate agency and we do not offer property management services. Also, we are not a landlord. For this reason, we cannot and do not connect users of our site with property owners. However, we can confirm that all enquiries are being submitted to agents via our website and if the agents you tried to contact via our site have not yet responded within 3 business days, we normally recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site. If you are unable to make calls, please email them again and/or put it in the attention of the given branch's manager.If you wish to contact us directly regarding this matter or if there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla property variety good
Zoopla good but not particularly addessing the property and budget I am working too. Enormous variety of properties all prices. Still looking to see if Zoopla surprises me
Customer · 27 November 2020
Agent replied · 23 October 2024
Hi Joyce, Many thanks for sharing your feedback with us and for leaving us a 5 star review! We hope our site proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance too.You can search through thousands of UK homes for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you ever need any assistance with your property search or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Good luck on the search for your next home!Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotFound that when using the app I have…
Found that when using the app I have had issues. Such as no replies and app has frozen when trying to book viewings
Sian · 30 November 2021
Agent replied · 23 October 2024
Hi Sian,Thank you for taking the time to leave a review.We're really sorry to hear that the agent that you contacted hasn't yet responded to your enquiry.If they haven't responded within 3 working days, may we suggest contacting them directly via their telephone number displayed in the 'Find agents' section of our website:https://www.zoopla.co.uk/find-agents/I would also try uninstalling and reinstalling the app, as we don't currently have any general issues affecting other users.If there's anything we can do to help you, be sure to visit our Help Centre where you may find a designated section for property seekers:https://support.zoopla.co.uk/Best of luck with your home search!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotGone right downhill maybe as estate…
Gone right downhill maybe as estate agents use 2 which are rightmove and on the market and have left this one
Chris · 17 March 2022
Agent replied · 23 October 2024
Hi Chris,Thank you for taking the time to leave us your review, and we're sorry to hear you feel this way about our website.Many of the features on our site are continually being developed and we recognise that things aren't perfect.Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotRecieving new property alerts are very…
Recieving new property alerts are very helpful. Property information is good. Lot's are not suitable but eventually the right property may tick my boxes soon.
Josie · 21 July 2021
Agent replied · 23 October 2024
Hi Josie,Many thanks for your 4 star review. It's great to hear that you like our property alerts and we hope you find your dream home soon! Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotRecommend Zoopla App
Downloaded the Zoopla app to view rented property's. Found that the site was updated on a regular basis and the feed back was brilliant from Zoopla team.
DIANNE · 14 February 2021
Agent replied · 23 October 2024
Hi Dianne,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our app. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers and home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotZoopla does not show enough information…
Zoopla does not show enough information on the property but I like how it pops up with property and then I look on Rightmove for mome details!
Grace · 13 February 2021
Agent replied · 23 October 2024
Hi Grace,Thank you so much for taking the time to leave us your feedback. We really appreciate the time you have taken to provide this to us.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device: https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotI am looking for a house with a garden…
I am looking for a house with a garden and it would be easier to specify clearly when it is an apartment and when it is a house
Sindy · 13 November 2020
Agent replied · 23 October 2024
Hi Sindy,Thank you for your 3 star review.You can search through thousands of UK home for sale and rent easily on our desktop website, or within our app.Here is a help center article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "double garage"; to exclude a term you can prefix it with ‘-’ for example -rural.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Good luck on the search for your next home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGreat research tool for property
I use Zoopla quite often for various things, buying, selling, new homes, house prices etc and I find the information to be very reliable and up to date.
Jennifer · 9 November 2020
Agent replied · 23 October 2024
Hi Jennifer,Thank you very much for leaving us a 5 star review. We're really glad to hear you like our site this much, and hope it proves useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance too.If there's anything we can do to help you with in the future, be sure to visit our Help Centre where you may find a designated section for property seekers and property owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotYes Zoopla
Yes Zoopla, is excellent tons of information available brilliant photos and videos and up to the minute updates on developments and new property etc. DDee👍😂
Davina · 6 July 2021
Agent replied · 23 October 2024
Hi Davina,Thank you very much for leaving us a 5 star review. It is fantastic to hear you find our website so useful and we hope we'll continue to help you with all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla
Zoopla You can find what you are looking for with Zoopla. They have variety, the pictures are clear and the messages are informative.
June · 9 November 2021
Agent replied · 23 October 2024
Hi June,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotAsked for information about a flat for…
Asked for information about a flat for my soon via online services.Stated you will be contacted within 24 hours . Still waiting 2 weeks now .
Mr · 15 April 2021
Agent replied · 23 October 2024
Hi Mr Seller,Thanks for taking the time to leave us this review and we're sorry to hear about your negative experience with some of the estate agents who advertise on our portal.We’re really sorry to hear the agent you tried to contact via our site did not respond in a prompt manner. If they don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotExcellent cover from all estate agents
Excellent cover from all estate agents. Interesting information on market values in local areas. Good to have an estimate on my own property without asking an estate agent.
Frustrated · 18 October 2020
Agent replied · 23 October 2024
Hi,Thank you so much for leaving us a 4 star review. It is great to hear that you are pleased with our site and find it helpful. We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotStill looking for a council exchange or private rental
Still looking for a council house exchange or a private rented property which is a suitable price in the Mansfield or surrounding areas of Nottinghamshire...regards Julie
Julie · 11 April 2021
Agent replied · 23 October 2024
Hi Julie,Thank you so much for taking the time to leave us your 3 star review and we're sorry to hear you haven't found a property through our website yet.While we don't accept properties listed directly from private landlords, you can search through thousands of UK home for sale and rent easily advertised by estate & lettings agents on our desktop website, or within our app.Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We have a large database of qualified agents who can help you find a property within your price range, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotPerfect location
I’m happy with service even during covid-19 we all be aware of social distance..Friendly staff and I searching what I want and I need so .
Mrs · 11 April 2021
Agent replied · 23 October 2024
Hi Mrs Mansfield, Thank you very much for leaving us a 4 star review. It is great to hear how pleased you are with our website and the service you received when viewing properties. If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotUp to date information on Covid
Up to date information on Covid both nationally and at a local level. Interesting medical papers on various research. Really good weekly updates and trends.
Paul · 16 June 2021
Agent replied · 23 October 2024
Hi Paul,Thank you very much for leaving us a 4 star review. We hope we'll continue to help you with all things property related. Make sure you visit our 'News and guides' section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for property seekers and home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotGood
I find property to buy recently. Zoopla does all its best to that I can't find any to complain about till this moment.
Way · 25 October 2021
Agent replied · 23 October 2024
Hi Way Wong,Many thanks for your 5 star review. We're very pleased to hear that you like using our website and that you find it this helpful.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotLot of properties, professional
Lot of properties that I haven't seen on other websites. Also, good tips about renting. I trust those who advertise through Zoopla because of Zoopla's standards.
Edina · 30 March 2021
Agent replied · 23 October 2024
Hi Edina,Thanks for leaving us a 5 star review. We're really glad to hear you have had a great experience while looking for properties on our site. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotThe best to browse London renting
Very good platform to browse properties as a person looking to rent. Price history, map view are all welcomed features. The alerts settings are also reliable and useful.
T · 25 September 2020
Agent replied · 23 October 2024
Hi T n,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. It's great to hear that you like our website and its features this much, and we hope we continue to help and support you in all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Best of luck with finding your new home!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI like to view property on Zoopla…I find all in market.
I like to view property on Zoopla because I can find most of property in market.
Kishorelal · 3 October 2022
Agent replied · 23 October 2024
Hi Kishorelal,Thanks so much for leaving us a 5 star review. We're happy to hear you are pleased with our service and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
Trustpilotgood it gives a good review i
good it gives a good review if the property. I would recommend to write values of any annual expenses in description and links to home reports.
Kris · 17 March 2021
Agent replied · 23 October 2024
Hi Kris, Many thanks for your 4 star review. It is great to hear you've had a good experience using our website. We hope we'll continue to help you with all things property related.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotKeeping us up to date
Certainly keeps us up to speed but do go a little bit far out to our needs. Also bungalows are our priority but we seemed to get a lot of flats and share properties which we don't need. I try to propose of our needs when subscribed, you are doing very well but please scale down.
MR · 9 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.