5/5
TrustpilotVery good estate agency kept me updated…
Very good estate agency kept me updated with viewings and feedback. I had more viewings with Express Estate Agency in a month than I had in 6 months with my previous agency.
Trusted Agent profile · Manchester
Express Estate Agency Nationwide reviews in Manchester
★★★★★
2,757 reviews across 3 platforms
St Georges House, Manchester, M2 3NQ
Express Estate Agency's office in Manchester, at St Georges House, is rated 4.2 out of 5 across 2,757 reviews on three platforms, including 971 Google reviews rated 4.1. See how it compares with other estate agents in Manchester.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Trustpilot1/5
GoogleTrying to book a viewing, nobody answers the phone when calling and no communications - don’t know why people would use you!
5/5
TrustpilotEverything Carmen said she was going to…
Everything Carmen said she was going to do for us she did. She was very honest and thorough in her explanation. She kept us informed at every stage, and got us feed back where possible
5/5
GoogleFriendly and informative providing regular updates and feedback. Great service. No problems here!
5/5
TrustpilotGreat Start
Annie does her job perfectly, she doesn't wait for someone to contact her, she does it ASAP! Great contact and service, everything on time, exactly the way I like it. I definitely recommend it.
1/5
TrustpilotSimilar problems to another reviewer I…
Similar problems to another reviewer I saw. This company do not ever return your call. I’ve been calling since August and they never once returned my call. They even promised to tell the manager to call me and escalated a complaint but still I never heard anything.
5/5
TrustpilotAlways honest and upfront even if it…
Always honest and upfront even if it was not the right answer i wanted to hear. Kept me updated friendly, honest. Thank you very much.
4/5
TrustpilotNot bad!
Rob has generally been very helpful & been good at keeping in contact.Sometimes when I’ve rung it just rings out and then goes dead - I’m not sure why there isn’t a voicemail facility? Aside from that, generally good
5/5
TrustpilotVery pleasant talking to Alex.she was…
Very pleasant talking to Alex.she was very informative and to the point and knows how to listen
1/5
GoogleWas ok. Until I looked further Not putting house on market at this time. Did explain this to Peter.I Just read lots of your review’s. Sadly will not be using this Company when I do put market on Market. Did notice in there mail they wanted … More
1/5
GoogleAppalling service from Liam Bainbridge. Offered us 25% less than market value for our property which is fair enough but as soon as we said that we were shocked at the price he then hung up without even saying anymore. Would give zero stars if it was possible
5/5
TrustpilotScott took the time to explain all…
Scott took the time to explain all options availableListened to my questions and gave answersAllowed me time to process all the informationGood telephone manner
5/5
TrustpilotWe have a young lady called Mia who is…
We have a young lady called Mia who is dealing with our purchase. She has been amazing from the start. Nothing has been too much trouble, she's got back to us when she said she would and has a superstar attitude!
5/5
GoogleShe was very efficient and gave us lots of information that we didn't previously know.
5/5
TrustpilotVery helpful
Mia rose has been so helpful and has even given me some much needed advice about solicitors ect and express estate agency isn't even my estate agent I'm only buying a house they are dealing with, really good experience so far
5/5
TrustpilotWell planned and explained
Well planned and explained. Meeting started in time.The video call software was easy to use and worked seamlessly.The meeting was short but effective. Stacey seemed to be friendly, helpful and professional.All questions were answered.The contract was ent immediately so service was fast.Thanks.
5/5
TrustpilotI recently listed my property with…
I recently listed my property with Express Estate Agency and they have been brilliant. Annie and Sam in particular have been really responsive and proactive. I'd highly recommend.
4/5
TrustpilotInitially difficult to contact the…digital savvy
Initially difficult to contact the agency for those of us without too much technical savvy, once through efficient, polite and helpful.
4/5
TrustpilotVery polite
Very polite, professional and was happy to undertake the video consultation. However, my circumstances changed. Iglf they change again i will be in touch. Thsnk you for all your help.
5/5
TrustpilotThe whole process was explained in all aspects and details…
The whole process was explained in details with reassurance. I have to confess that I have been warned off these 'sites' but I do feel that our best interests will be served.
1/5
GoogleDon't use this company! "had first hand experience and believe me they are a dreadful company to deal with, far better estate agents around, stay away from them.
2/5
GoogleA polite conversation, but far from the 'we will pay pay cash for your house' idea in their letter. Much more of a 'we'll be your estate agent'.
5/5
GoogleSo far so good. My consultant agency was very helpful and thorough with the initial set up, provided with a quick service all round. Very intrigued to find out the end results.
1/5
TrustpilotI have called this company 4 times now…
I have called this company 4 times now to view a property but no one calls me back. I’m now tempted to go round to the property and tell the sellers just how terrible there agent is.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Express Estate Agency Nationwide hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
