Trusted Agent profile

Bridgfords reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

186 reviews across 2 platforms

135 Chorley Road, Swinton, Manchester M27 4AE

Bridgfords's Manchester office at 135 Chorley Road is rated 4.6 out of 5 across 186 reviews on two platforms, including 184 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

184

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

I am in the process of renting a house with Bridgfords Lettings. I have been dealing with Lucy Dagless and throughout the entire process she has been extremely helpful in answering all of my questions and very efficient in getting back to me. Any questions that I have had have been answered thoroughly. Thank you Lucy😊 …

Ellie Β· 14 March 2024

Agent replied Β· 12 June 2024

Ellie Jackson thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Me & My husband are currently looking for a property to rent. Bridgfords mainly Lisa & Stephanie (who we have meet so far) Have been amazing! Really helpful, friendly & professional which really helps when looking for a place! I would say Steph has been going above and beyond for us trying to tailor our needs to the right house. I highly recommend Bridgfords in Swinton.

Kelly Β· 13 June 2023

Agent replied Β· 12 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

1/5

Google

I cannot express how badly this company treated me as a landlord, so much that we are taking them to court. They will put tenants through without the right paperwork in place and when you try and make a claim against costs incurred due …

Brian Β· 17 February 2026

Agent replied Β· 17 April 2026

Hello and thank you for taking the time to leave a rating. I’m sorry to see that your experience was less than satisfactory. Please be assured that all feedback is taken extremely seriously, and as a company, we are continuously looking at … More

5/5

Google

Within a day, Bridgfords had several viewers for us and very shortly had an offer! Although we had several offers and buyers who ended up having to pull out for personal reasons, bridgfords always had more viewers lined up, without fail. We truly felt like 110% effort was always being put into selling our property. They also consistently chased solicitors and the buyer to keep us updated from sale to completion. A special thank you to Libby, Mike and Paige who all helped make the entire process run smoothly and quickly as possible without any stress for us.

Rofaida Β· 13 June 2021

Agent replied Β· 12 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

1/5

Google

Review: I had a disappointing experience with the Swinton branch of Bridgfords. Despite the company’s longstanding reputation and credibility, my experience with this branch was far from satisfactory. I was actively pursuing the purchase of a property and reached out multiple times for updates, but I was met with a lack of responsibility and poor communication from the sales team. In particular, Tom and the mortgage advisor, Oliver, consistently avoided providing clear responses, leaving us feeling ignored and frustrated. This lack of follow-up and unfulfilled commitments made the entire process unnecessarily stressful and disheartening. While Bridgfords as a company has a strong reputation, the Swinton branch significantly tarnishes it. Their unresponsiveness and lack of accountability are major weaknesses, and I sincerely hope that no other customer has to go through the same experience. This branch needs to improve its service to uphold the standards of the brand.

Daniel Β· 25 January 2025

Agent replied Β· 23 January 2025

Hello Daniel, Thank you for sharing your experience with us. I'm sorry to hear about the issues you faced with our Swinton branch, particularly with communication from Tom and Oliver. We take your feedback seriously and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can assist you further. Best regards, Lucy, Customer Relations Team

5/5

Google

Murray and Lucy worked together seamlessly to provide a quick, friendly and effective service. From expressing interest to moving in, the whole process only took two weeks! I feel very lucky to let through these two.

Steve Β· 10 April 2026

Agent replied Β· 17 April 2026

Thank you for your kind words! We work hard to provide our customers with a speedy and enjoyable experience. We are so glad that you were happy with our service and we look forward to working with you in the future!

5/5

Google

Nathaniel Warmington is very personable and incredibly helpful. He is continuously attentive, responsive and prompt, when following up on my requests during my engagement with him. I appreciate him for being proactive, thinking on his feet and providing me clear comms with feasible solutions. I would highly recommend him to anyone who is seeking the for an agent with a first class experience. I could not recommend Nathaniel more highly. Thank you!PositiveProfessionalism

Leon Β· 13 June 2022

Agent replied Β· 12 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Murray Saunders was very professional, attentive and supportive. He made the process seamless.

Michaela Β· 18 August 2025

Agent replied Β· 25 January 2026

Hello Michaela, Thank you so much for your wonderful 5* review! We're thrilled to hear that Murray provided you with professional and supportive service, making the process seamless. Best regards, Lucy, Customer Relations Team

5/5

Google

Bridgford Letting is an amazing letting and sale company I would recommend to anyone searching for accommodation anywhere, anytime. They have amazing staffs that I would seriously miss, in Person of Lisa, Stephanie and Charlotte, they been so supportive throughout the period I was in my accommodation. I will forever be grateful to you all... much love from Temi ❀️❀️❀️

Temitope Β· 13 June 2023

Agent replied Β· 12 June 2024

Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care

5/5

Google

As a landlord I've been using bridgfords in swinton for a number of years now and I can honestly they have never let me down. Having previously had a bad experience with other estate agents in the area, at first I was reluctant to try another, however, Bridgfords were like a breath of fresh air. I have to mention the service I received from Erin and Luke was absolutely top class. They were fast, efficient and very informative about the new laws coming into place. They were never pushy and always made me feel safe and in control of my property. But what stood out most though was just how polite and friendly they were and they even went out of their way to drop off keys and papers to my house. I would definitely recommend Bridgfords in Swinton.

Kobir Β· 13 June 2020

Agent replied Β· 12 June 2024

Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott

5/5

Google

Thank you to all the staff at the Bridgfords Swinton branch, especially Mike and Jonathan. They really went the extra mile and couldnt do enough to help me. They weren't even my agent, they were the agent for the person I was buying from. The branch is clearly very well managed and that became obvious during my buying process. 5 stars!! Would definately recommend.PositiveResponsiveness, Quality, Professionalism, Value

Emma Β· 25 August 2022

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I appreciate the support provided. They were helpful, efficient, and quick in following up. A special thank you to Murray for his assistance throughout the process, it was much appreciated.

Carol Β· 26 December 2024

Agent replied Β· 26 December 2024

It’s really lovely to read another 5* review Carol. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

My wife and I needed to let a property, and we worked alongside Stephanie and Lisa. Both were incredibly professional, and were always very quick to reply to messages, whether it be on the phone or via email. They both helped solve any issues with the let and we would certainly work with them, and Bridgfords, again.

Saleem Β· 13 June 2023

Agent replied Β· 12 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I thoroughly recommend the service provided by Bridgfords. Our β€˜journey’ from first meeting John last May to moving house the week before Christmas has been a rather rocky road with many twists and turns! Selling our home quickly, being disappointed when it fell through, back in business again in October is the short story! By our side the whole way through was LAUREN. Oh my goodness what would we have done without her? Always friendly and cheerful, always incredibly supportive and at the end of the phone like lightening when we needed her. She was knowledgeable, thorough and totally reliable, always doing straightaway what we asked of her. Lauren is the professional estate agent you need, never leaving a stone unturned and someone you know does the proper job you require. We can’t speak highly enough of her, so THANKYOU Lauren. You are an actual STAR. Thanks also to John for the way he put our minds at rest in the initial stages and doing the deal at the crucial point of sale. Thanks to Karen for the chats early doors and generally thanks to the amazing Bridgfords friendly and professional team. β€˜We got there in the end’... to quote Lauren! Yes we did!

Kathryn Β· 14 June 2019

Agent replied Β· 12 June 2024

Many thanks Kathryn for your amazing review of the service you received from Lauren, John and Karen at Bridgfords. I am delighted that their professional, dedicated and reliable service was so appreciated by you in an initially difficult sale. Such feedback is wonderful for the branch to receive and greatly appreciated along with your 5 stars! Best wishes, Tracey.

5/5

Google

Just wanted to say many thanks to Lisa and Lucy on helping my find a tenant for my property. As this was all new to me, they both helped my tremendously on any queries I asked and finding a tenant in such quick time. Hopefully will be using their services again the future.

Chris Β· 17 August 2023

Agent replied Β· 12 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Had the pleasure of dealing with Murray this week who showed us round a potential rental and helped us communicate with the landlord. Murray is thorough, friendly and evidently very good at what he does and I wouldn’t hesitate to recommend!

SJ Β· 21 July 2025

5/5

Google

Bridgfords were amazing from the start. All of the team were knowledgeable and helpful. Mike went above and beyond to make sure that I was happy as a seller and my buyer was happy too.

Holly Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for your terrific 5* review Holly. Best wishes, Lucy, Customer Relations.

5/5

Google

The best letting agency on the planet, Charlotte Watson is by far the nicest person I’ve ever met, she treated my family like it was hers, showed us all the options that she felt that best suited our request and made sure that we were happy with the property that we got. Anyone that goes with This company ask for Charlotte you won’t be disappointed ❀️PositiveResponsiveness, Quality, Professionalism, Value

Frankie Β· 25 August 2021

Agent replied Β· 12 June 2024

Thank you for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

After unsuccessful letting with over 10 property viewing, with great help from Lucy, we can rent a property eventually. Lucy showed her professional manner and quick response time to guide us in the letting process. Thank you Lisa &. Lucy for her help during the letting. Well done! From Angela Tsoi

Chor Β· 17 August 2023

Agent replied Β· 12 June 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Lucy Dagless at Swinton branch in Manchester is very efficient negotiator, available all the time even weekends replying to her emails promptly, she is following with landlords ,tenants and property manager with excellent scores

Maha Β· 27 July 2024

Agent replied Β· 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks Murray and Lucy. Very professional and helpful during the letting process thru we have a critical schedule for moving in

Edmond Β· 25 January 2025

Agent replied Β· 23 January 2025

Many thanks for your fantastic 5* review Edmond. I will of course pass on your kind hearted words to our Swinton branch. Best wishes, Lucy, Customer Relations.

1/5

Google

Bridgfords overprice houses to get them on their books. The number of their properties that have to get reduced in value due to this is very common. They mislead the sellers into thinking their property is worth more than what it is. They never take into consideration any work/structural work that needs doing which subsequently would devalue the property. If you're with Bridgfords and not had many viewings, I suggest you change estate agents and you'll have much more of a chance!

Heather Β· 25 July 2024

Agent replied Β· 24 August 2024

Hi Heather, we appreciate your feedback and take your concerns seriously. We strive to provide accurate valuations and transparent communication with our clients. If you have any specific issues you'd like to discuss further, please feel free to contact us at review@countrywide.co.uk. Kind regards, Lucy, Customer Relations.

5/5

Google

Excellent service from Lucy Dagless and the tenant finder process. Lucy is helpful, knowledgeable and always professional and kept me informed throughout and it all went very smoothly. I am very happy with the tenant finder process and Bridgefords Sales and Letting Swindon.

Ling Β· 15 December 2023

Agent replied Β· 12 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Lauren has been so supportive all the way threw if I had questions she was always there to help me I couldn’t of asked anymore of her I am thankful for all the help and support I look forward to deal with her and Bridgfords again I recommend this company to anyone I was a first time buyer with no idea what I was doing she was there every step of the way

Sarah Β· 14 June 2019

Agent replied Β· 12 June 2024

Thank you Sarah for such a great feedback and congratulations on the purchase of your first property. I am pleased to read that Lauren and the entire branch team were able to deliver an efficient customer service to you. Kind Regards, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords

How many reviews does Bridgfords have?

Bridgfords's Manchester office has 186 reviews across two platforms: 184 on Google, 2 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bridgfords's rating?

Bridgfords is rated 4.6 out of 5 across all 186 reviews, and 4.6 out of 5 on Google from 184 reviews, checked 9 October 2026.

Where is Bridgfords's Manchester office?

Bridgfords, 135 Chorley Road, Swinton, Manchester M27 4AE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.