Every review we hold for the Manchester office, from every platform, shown as written. First names only.
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5/5
GoogleI had an excellent experience working with Lucy Dagless and her colleague Murray. They were both incredibly professional, friendly, and efficient throughout the whole process. I was able to get a viewing for the property very quickly, and all the checks and paperwork were handled super fast.
I was in urgent need of a place to stay and quite limited on time, but they made everything smooth and stress-free. Their support, clear communication, and positive attitude really stood out. I truly appreciate how quickly they delivered everything while staying professional and approachable.
I would highly recommend Lucy and Murray to anyone looking for a reliable and efficient lettings team!
Ahmad Β· 3 April 2026
Agent replied Β· 17 April 2026
Thank you for sharing your positive experience with Lucy and Murray! We pride ourselves on providing fast, friendly, and professional service to our clients. We are so glad we could help you find the perfect place to stay in such a timely manner. Your recommendation means the world to us! Thank you for choosing our lettings team.
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5/5
GoogleMy experience with Bridgfords Swinton was incredibly smooth and efficient! The process of acquiring a tenancy agreement was met with friendly and consistent communication from Murray and Lucy, and they really helped to make the process very easy and clear. They will always inform you with everything you need to know about your tenancy and are quick to answer questions you need. If you're looking for a property to rent or buy, Bridgfords Swinton will help you every step of the way! πππΌ
Filmmaker Β· 4 August 2025
Agent replied Β· 25 January 2026
Thank you so much for your kind words! We are thrilled to hear that your experience with Bridgfords Swinton was smooth and efficient. Our team takes pride in providing friendly and consistent communication and we are happy to know that it made the process easy and clear for you. Thank you for choosing us and for recommending us to others in need of a rental or property purchase. We are always here to help every step of the way! πππΌ Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleA little late as I am just getting sorted.....Thanks to both Lucy and Murray for both your fast response to ALL my queries and never ending questions!! You made the whole rental process as stress free as you could. The welcome pack was a lovely touch π thanks again!
Would recommend !
Jackie Β· 10 April 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words and recommendation! We strive to provide exceptional customer service and we are glad to hear that our efforts have made your rental process stress-free. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had an excellent experience with Bridgefords Estate Agents. All of the staff acted with professionalism throughout, and in particular, Lucy was outstanding. She was approachable, efficient, and made the whole process smooth from start to finish. Our property was let promptly, and it was clear that the team were always acting in our best interests. Highly recommended.
Carla Β· 27 September 2025
Agent replied Β· 25 January 2026
Thank you for choosing Bridgfords Estate Agents! We are thrilled to hear that our team's professionalism and efficiency, especially Lucy, made your experience smooth and successful. We always strive to act in our clients' best interests and are glad that it was evident to you. Thank you for recommending us! Best Wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleIβve had a positive experience with Bridgefords Sales and Letting Agents Swinton. They made the process of letting my property straightforward and stress-free. The team, in particular Lucy, was professional, knowledgeable, and efficient, keeping me informed and addressing any questions or concerns I had along the way.
I appreciated their proactive approach to finding suitable tenants and handling the necessary paperwork. They took care of the key details, which gave me confidence that everything was being managed properly.
Denis Β· 26 December 2024
Agent replied Β· 26 December 2024
Thank you for your wonderful 5* review Denis! We're delighted to hear that you had a positive experience with us, and that Lucy and the team were able to make the process straightforward and stress-free for you. Best regards, Lucy, Customer Relations Team
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5/5
GoogleMy experience with Bridgefords was excellent! Especially Tyler, he went above and beyond for us , to sell our property. Couldnβt of done it without him, Gold star in my eyes.
Gillian Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you for your glowing review! We're thrilled to hear that Tyler provided exceptional service and went above and beyond to sell your property. We'll make sure to pass on your compliments to him. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI worked with Bridgfords Swinton to sort myself a house to rent and they got it sorted within a week with no difficulty or stress. Special thanks to Murray & Lisa!
FoughtCleric Β· 17 February 2026
Agent replied Β· 17 April 2026
Thank you for choosing Bridgfords Swinton to help you find your new home! We are thrilled to hear that Murray and Lisa provided you with a stress-free and efficient experience. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI had a wonderful experience with Bridgford Lettings. Lucy and Murray were professional, friendly, and very helpful throughout the viewing and application process. Everything was well-organised, clearly communicated, and handled smoothly. I really appreciate their efficiency and excellent customer service.
30 Β· 27 October 2025
Agent replied Β· 25 January 2026
Thank you so much for your kind words! We loved working with you and are thrilled to hear that you had a wonderful experience with us. Our team takes great pride in providing professional, friendly, and efficient service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleLucy & Murray were insanely helpful with my move, great communication & always kept me in the loop. Extremely thankfulβ€οΈ
Max Β· 3 April 2026
Agent replied Β· 17 April 2026
Thank you for your kind words! We are so glad to have been able to assist you with your move and provide excellent communication throughout the process. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a really positive experience with this letting agency from start to finish. The team were professional, helpful and always quick to respond to any questions we had. They kept us updated throughout the whole process and made everything feel smooth and stress-free. We really appreciated their support and clear communication, and we would definitely recommend them to anyone looking to rent. Thank you again for all your help!
Bethany Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We strive to make the renting process as stress-free and seamless as possible, and we are thrilled to hear that you had a positive experience with us. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleLucy and Lisa were absolutely fabulous throughout the who process of letting my house out. From my first appointment right up to handover of the keys, they explained everything well and helped guide me as to exactly what I needed to do; as a first time landlord, this was extremely helpful. Theyβre both a credit to the team and I can tell that theyβre passionate about their job. Even though I am managing the property myself, I know they will support me in the appropriate capacity.
Thanks to you both :)
Reece Β· 13 April 2024
Agent replied Β· 12 June 2024
Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
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5/5
GoogleI've just finished the process of renting a property with Bridgfords. Lucy made the whole process stress free, kept me up to date, and was always on hand if I needed help with anything. There's also plenty of help on the Bridgfords hub, both during and after the tenancy starts. Lucy was able to hand me the keys to my new home less than a month after my first viewing. Highly recommend!
Helen Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for your 5* review and recommendation Helen. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
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5/5
GoogleRecently rented a property through Bridgfords after many months of searching for a flat in Manchester, Lucy was excellent throughout the process, from providing us with a great tour of the property to liaising with the landlord to make sure the entire process went as swiftly and as smoothly as possible, would definitely recommend Lucy and the Bridgfords team at this branch to anyone!
Junayd Β· 27 October 2024
Agent replied Β· 22 October 2024
Many thanks for your outstanding recommendation, 5* review and your generous comments Junayd. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy girlfriend and I recently found our new home with Bridgfords, and we couldnβt be happier. The team, especially Lucy, was responsive, warm, and helpful throughout the whole process. They quickly found us a property we love and made the renting and move-in experience smooth and easy. We highly recommend Bridgfords for their professionalism and great service. Thank you for helping us find our perfect home!
Hosea Β· 29 August 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Hosea Hu. Kind regards Lucy, Customer Relations.
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5/5
GoogleThanks Lucy for helping us secure a new rental property for me and my partner. Lucy was incredibly helpful organising our documents and providing guidance and advice, it all worked like a miracle as everything was done within a week when I didnβt believe it will be so quick , she also helped in chasing up all documentation to make sure we move in on our desires date .
I will refer my friends to rent with Bridgfords swinton
Olajide Β· 16 October 2023
Agent replied Β· 12 June 2024
Many thanks for taking the time to leave us a wonderful 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI had an amazing letting experience with Bridgfords Swinton. It is so far the best Letting agents I have come across, so I am recommending this agency to everyone.
Lucy Dagless was the outstanding Negotiator I spoke to when I called in on for an enquiry for the property I just happily rented and my experience with her has being quite extraordinary. Right from when I spoke with her on the phone to our moving in, she is quite polite, very attentive, soft spoken, kind, compassionate, very reasonable, very dedicated to her job, amazingly proactive, very effective and efficient. I explained mine and my family's situation to her and she was very attentive and understanding and she included me to the viewing I wasn't part of, that was an act of kindness I haven't seen in any letting agent since mine and my family's arrival in the UK from Istanbul, Turkey. Meeting her in person blew us away, how she tackled issue softly and politely and she was on top of all issues that needed to be attended to in the house even before you mentioned it and she made herself available and can be reached to help profound solution to any issue that may arise. I can't help but sing her praises! She is such an amazing person and quite beautiful as well π. Beautiful body and soul. I'm giving her above 5 stars. She is a person anyone should look forward to working with. I actually call her my angel, because she is one!
Every member of the team at Bridgfords Swinton has being quite helpful and amazing. We really love and appreciate them during this our letting process.
Also, I want to commend the referencing team that Bridgfords uses or work with, Homelet! They are wonderful and swift! I was wowed by the swift response and their process was without stress onlike some referencing agency that drains life out of you just because you're trying to get a good abode for you and your family. They are quite considerate and effective. I give them a 5star as well. We love your service and would recommend you anywhere in the world!
Thank you Bridgfords Swinton for your amazing services.
Itunu Β· 16 September 2023
Agent replied Β· 12 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI would like to say that the team at Bridgfords Swinton have been excellent in guiding us through the sale of my Father-in-laws property after he passed away.Jonathon and Mike were sympathetic to our circumstances and took us through every step of the sale from initial valuation to completion.The house was sold within 24 hours of going on the market in April and we completed at the end of July.They say selling or buying a property is one of the most stressful things in life but we never felt stressed at all.They answered any query we had and were always available when we needed them.
I would definitely recommend them.
Michael Β· 13 June 2023
Agent replied Β· 12 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleIt was a very seamless experience! everything was explained to me clearly from the start to finish. The Agent assigned to me Ziggi made sure that each process wasn't taking longer than necessary by chasing and following-up on the individuals in-charge in order to move things forward. Ziggi's performance was outstanding, even James the mortgage advisor was amazing, with him having to work during the weekend and making sure I had and understood every details needed. I will always recommend Ziggi and the team at Bridgfords Swinton as this house buying process took 3 months. Thank you so much to the team for helping to secure this incredible home for me. Welldone
Nneka Β· 13 June 2023
Agent replied Β· 12 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSold our house with Bridgfords. Not only did they secure a great price for our property they worked with us throughout the whole process helping to achieve a sale with a great price. Mike was always happy to help answer any questions and was just there throughout the whole process.
Not only did we sell a property with Bridgfords I then went in to let a property with them too. Lisa and Lucy were fantastic in helping me secure the rental property and worked fantastically with me to secure the let. I will be buying a property in the near future and Bridgfords will be my first point if contact.
Fereida Β· 13 June 2023
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleI worked with Charlotte of Bridgfords while searching for an apartment in the Swinton area. Charlotte's performance was outstanding for me due to her effective negotiation, timely communication, and ardent follow-up skills throughout the process. She displayed a clear and remarkable ability to go beyond limits to satisfy her clients in a professional manner. For example, she did everything reasonably necessary to ensure that the credit checks and accommodation references went smoothly. She was willing to work even weekends to ensure tight deadlines were met, and I was impressed with her professionalism and dedication to duty. Therefore, I will recommend Bridgfords for anyone looking for sales and lettings services in the Manchester area. Kudos to Charlotte and her team!
Uchenna Β· 13 June 2023
Agent replied Β· 12 June 2024
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAmazing service start to finish. Ziggi was class from taking my initial enquiry call to showing me the property, taking my offer, helping me through the whole process to handing me the keys at the end. Service felt really personal throughout and he also put me in touch with James, a fantastic Mortgage Advisor who handled everything for me on that side. Whole process was less than 3 months and honestly couldnβt recommend the guys here more.
Jake Β· 13 June 2023
Agent replied Β· 12 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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4/5
GoogleI have just started renting an apartment with Bridgfords. Lucy was very nice and helpful with the application process.
Kathryn Β· 27 September 2025
Agent replied Β· 25 January 2026
Thank you so much for your kind words! We are thrilled to have you as a tenant and we're glad that Lucy was able to make the application process smooth for you. Welcome to your new home! Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleCharlotte at Bridgfords Swinton was unbelievably rude and unpleasant in her dealings with the situation from a friend who has been diagnosed with a terminal illness, her tenancy was ended early due to this but Charlotte has been non stop with the phone calls since this, in attempting to regain the keys to the property immediately despite being told that my friend is currently being cared for and is not able to physically provide the keys at this moment in time.
Charlotte also made it abruptly clear that viewings were now, as a result, cancelled because of my friend and the situation, and to suggest that the current situation with my friend was "besides the point" and proceeded to request confirmation of which Christies she was at. No empathy or understanding at all from Charlotte! Clearly chasing ££££ and viewings is all that matters. Absolute joke!
Zara Β· 13 June 2022
Agent replied Β· 12 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleAlthough I spoke to Mike and Jonathan occasionally I I dealt mostly with Paige Dunn for the sale of my house. Paige was very positive and encouraging when my first 2 buyers dropped out and she was right when she reassured me that it would sell. The team are all professional and courteous and I would recommend them. Paige was so helpful, my property was empty and I had moved a fair distance away so she regularly checked the meters for me and sent readings. She dealt with post that came for the tenant who had not left a forwarding address and even offered to cut the grass when it was getting long. I can't praise her enough, she is friendly and very helpful. Now the house is sold I'll quite miss our chats.PositiveResponsiveness, Professionalism, Value
Lynne Β· 13 June 2022
Agent replied Β· 12 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.