Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAvoid this agency by all means
Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.
Collins · 5 April 2023
★★★★★ 5/5
GoogleThomas, has been very helpful. Very greatful for him helping me and my friend with the info. Fast emails !!
Angela · 10 November 2024
Agent replied · 10 December 2024
Many thanks Angela for the fantastic 5* review. I have passed your flattering comments onto our Manchester branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMyself and my flatmates have just used bridgfords to find a new flat, and so far the experience has been great. I called about the property and spoke to a lovely agent called Dan Mooney who helped us through the process. Super responsive and helpful in getting things moving, he’s made the process so much easier than we had expected!
James · 27 June 2024
★★★★★ 5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend
Lauren · 5 June 2023
★★★★★ 5/5
GoogleGreat company to work with - managed to get me a rare pearl in the system. Thanks for all your help. 5 stars all the way
Coline · 27 July 2024
Agent replied · 25 October 2024
Thank you for your terrific 5* review Coline. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThomas Richmond absolutely amazing! So clear with all the steps during our moving process, really helpful and great communication. Really appreciative. Hope he gets recognised by his company for being so great.
Aliya · 29 March 2024
Agent replied · 25 October 2024
Aliya Roberts many thanks for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience working with Daniel Bright. He was quick, honest and adaptable to my requests. He worked hard both on tenant and landlord side and I would definitely recommend him to others looking to let.
Danieck · 11 December 2023
Agent replied · 10 December 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a wonderful experience working with Daniel. Made the whole process much easier and efficient. Many thanks
Aba · 6 December 2024
Agent replied · 10 December 2024
Many thanks for the great 5* review and your kind words Aba. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional and good service.
Thomas Richmond assited me in finding a new place to stay and i was able to get the corrent information and details.
Jobinbv · 27 June 2024
Agent replied · 25 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad wonderful service from our agent Thomas Richmond. He was always prompt with replying to us and really helped with expertise and care through the whole process.
Hannah · 27 June 2024
Agent replied · 25 October 2024
Hannah thanks for you kind words and wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotFirst home - couldn't have done it without them!
I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x
Leah · 28 January 2023
★★★★★ 5/5
GoogleI am very happy with the professionalism and help from Daniel Brigth. In a couple of days they found me something better than what I was looking for, definitely 100% recommended
Pablo · 29 March 2024
Agent replied · 25 October 2024
Pablo Rios thank you for your excellent recommendation and 5* review . Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a lovely experience with Dan Mooney carrying out a property visit today. Very friendly and professional, and took notes & pictures of any issues. Always have a positive experience with Bridgfords :)
Paulina · 29 January 2024
Agent replied · 25 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have really appreciated the responsive, communicative expertise of Tom Richmond in securing this rental. He has been incredibly helpful and efficient in guiding us through this process & we feel lucky to be working with him.
Catherine · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDaniel bright is a legend he needs to be rewarded that’s for your time top lad
Ole · 19 November 2024
Agent replied · 10 December 2024
Thanks for the wonderful 5* review Ole. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDO NOT USE THESE!!!!
DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.
Gemma · 16 November 2022
★★★★★ 1/5
TrustpilotI would not recommend using Bridgfords…
I would not recommend using Bridgfords based on my recent experience.
Simon · 9 January 2026
★★★★★ 1/5
TrustpilotAbsolutely disgusted with this place
Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!
Rachell · 31 October 2022
★★★★★ 5/5
GoogleDan Mooney from Bridgfords has been extremely helpful in helping me and my partner to secure a flat, a real credit to the team! - Kieran & Brandon
Kieran · 15 April 2024
Agent replied · 10 January 2025
Thank you for taking the time to leave us your 5* review Kieran Lowe! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThank you to Danielle and the team for…
Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best
Michael · 2 December 2020
★★★★★ 5/5
GoogleGot an apartment within office walking distance. Thomas helps all the way possible to confirm the apartment in our convenient move in time. Really appreciate his positive attitude.
Mobasher · 29 March 2024
Agent replied · 25 October 2024
Thank you Mobasher Hossain for your brilliant 5* review and thank you for your kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThese agents act like robots
These agents act like robots with no human face. Wanted to move in with a property they are managing. Unfortunately for us, we went ahead and paid for the house.(rent) On the day of collecting keys, I could not make it. I called to beg if they can give keys to the lead tenant who has already moved to the property with her stuff wanting to pick up keys. They refused because I was not there. They left her stranded. I promised to take any responsibility that comes with collecting keys. No buldging.Moreover communicating with them is unusually difficult, hard to pick calls. I wont recommend these kind of insensitive agents
Ken · 3 September 2022
★★★★★ 5/5
GoogleI received an excellent experience from Daniel who helped me from the first moment for a rental property. He was always available when i called him, true professionalism, speed and trust.
Highly Recommended
Romina · 30 November 2023
Agent replied · 25 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFriendly staff ! Was very welcoming on the phone. Really easy application process. Would recommend! Thank you.
Amber · 25 September 2024
Agent replied · 25 October 2024
Many thanks for your marvellous 5* review and recommendation Amber. Best wishes, Lucy, Customer Relations.
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