Bridgfords Manchester reviews

★★★★★ 5/5

Google

Very impressed with the lettings team. Isabelle and Jess especially. They where able to get my property let within 2 days of being on the market. Without much of a gap between tenants. Once agreed I was kept informed every step of the way. They deserve the 5 star rating.PositiveResponsiveness, Professionalism

Shelboa · 27 August 2022

★★★★★ 5/5

Google

Thank you Isabelle and Jessica, you’ve been very helpful and responsive.

Khadija · 13 June 2021

★★★★★ 5/5

Google

Isabelle was very helpful. We had a smooth transition last summer

Thalhah · 13 June 2021

★★★★★ 5/5

Google

I have been delighted with the service Bridgefords has provided me both with buying a house and selling mine. I would highly recommend them above all the other estate agencies in the area. Hannah in particular went above and beyond to get the sale and the purchase completed as smoothly as possible.PositiveProfessionalism

Tuyet · 13 June 2022

★★★★★ 1/5

Trustpilot

DO NOT USE THESE!!!!

DO NOT USE THESE!!!!The worst estate agents ever. If you’re considering them, do not do it. So at the end of October i needed to move out. So i found a flat, viewed it, applied, got accepted. So obviously i handed in my notice at my current housing. I requested to send my boyfriend to pick the keys up as i was in work until 6pm. Double, tripple checked if they needed any confirmation for him to collect them. Was advised they needed nothing as they would recognise him from the viewing. At the point of the keys being handed over they told my boyfriend he had to sign on my behalf… As the estate agent walked my boyfriend up the stairs of the flat she advised him that some pidgeons had broken in and pood all over the floor. Baring in mind at this point, i’d spoken to her on that day and paid over £1000 to their company. It is just me on the agreement so it’s a breach of DPA that they advised my partner that and not me on the call where i paid them money. I asked to get keys early so i could move in my stuff. So with the bird poo all over the floor i did ask how they expected me to move my furniture over that. After confronting the company about advising my partner to sign my name i was advised WE should have known that was wrong. It took a week to sort this out, i have now had to find other housing as i had about 2.5/3 weeks until im a 19 year old homeless person… After displaying my annoyance to the company the rudely asked if i could live at my parents or my boyfriends… I have finally managed to get keys for a new flat however now i only have 4 days until my tenancy runs out. Baring in mind i work 7:30am-6pm so now i’m having to rush everything in 4 days. Also, the day i picked up the keys i was told they didn’t have the key for the front door of the flat building which is by the car park. So now i’m left with 4 days to move my stuff in & no access to the building. I must admit, i do have a key to the other door on the building. however to get to that door you have to cross a bridge, go up and down some stairs therefore is the complete opposite of convenient. This estate agents is a joke and has only caused me stress. If i didn’t have limited time to leave my current property i would not be staying with them.

Gemma · 16 November 2022

★★★★★ 1/5

Trustpilot

I would not recommend using Bridgfords…

I would not recommend using Bridgfords based on my recent experience.

Simon · 9 January 2026

★★★★★ 1/5

Trustpilot

Absolutely disgusted with this place

Absolutely disgusted with this place. Went to rent a house. Discussed my situation my income everything I could I was upfront about. Was told I had the house and asked to pay a holding deposit and hand my notice in to my current landlord. House definitely ours. Had 2 guarantors which was all accepted by the landlord. Start packing my house have my current landlord accept my notice and put my house back on the market. 2 weeks later get told I can no longer have the house I failed credit check. They were told from day 1 I would fail hence the guarantors. Was told I came back bankrupt which is not true. Asked if I could do anything to prove this wasn't true. Was told doesnt matter you can't have the house. So no home to move into and a home I have to leave with 5 kids in tow. Disgusted with them. Oh and lose the holding deposit they said I needed to place after being told I was accepted. Literally left us with no home!!!!

Rachell · 31 October 2022

★★★★★ 5/5

Google

Over the past 6-7 weeks I had to deal with Amber at Bridgfords. Although they were details regarding a property not under her charge, she was excellent. A helpful/efficient/polite member of staff.

Victor · 9 June 2025

★★★★★ 5/5

Google

As a first time mover, Bridgfords has made my experience a breeze. Isabelle and Jessica have been extremely helpful with their advice, answering questions promptly, and pointing me towards required resources needed for my move in. It's been a pleasure dealing with an otherwise stressful endeavour, I highly recommend Bridgfords.PositiveResponsiveness, Professionalism

Soheb · 13 June 2022

★★★★★ 5/5

Google

Agent Isabelle was really helpful. Overall experience is excellent.

SAMINA · 13 June 2021

★★★★★ 5/5

Google

Bridgfords helped me and my house mates secure our house for our second university year. Being a larger group there was a lot of paper work to fill out. Isabelle Tollitt always kept us in the loop and up to date with any information and additional forms we had to complete. Overall a good professional service.PositiveResponsiveness, Professionalism

Sophie · 13 June 2021

★★★★★ 5/5

Trustpilot

Thank you to Danielle and the team for…

Thank you to Danielle and the team for never giving up with the sale of our recent property. Even through two major shifts in the economic climate they still managed to arrange viewings and provide regular updates. Thank you and all the best

Michael · 2 December 2020

★★★★★ 1/5

Trustpilot

These agents act like robots

These agents act like robots with no human face. Wanted to move in with a property they are managing. Unfortunately for us, we went ahead and paid for the house.(rent) On the day of collecting keys, I could not make it. I called to beg if they can give keys to the lead tenant who has already moved to the property with her stuff wanting to pick up keys. They refused because I was not there. They left her stranded. I promised to take any responsibility that comes with collecting keys. No buldging.Moreover communicating with them is unusually difficult, hard to pick calls. I wont recommend these kind of insensitive agents

Ken · 3 September 2022

★★★★★ 5/5

Google

Great team help me out with the solicitor who wasn’t that switched on would highly recommend them.

Dave · 25 September 2024

★★★★★ 5/5

Google

Bought my house through Bridgfords Withington. Smooth process and very friendly team. I would recommend them to friends and family

Ozzie · 5 August 2024

★★★★★ 1/5

Trustpilot

Beyond unprofessional; like a school playground!!!!!!!!!!!!!!!!!!!

This estate agent is only interested in acting for the buyer, bending over backwards to help them, despite the fact clearly the seller was paying their fee! They do very little work to earn their commission; in fact less than average. They never answer the phone, it always goes to voicemail, no matter what time of day you telephone. They cancelled 10 block viewings because the buyer who first viewed the property demanded they did; well dodgy, because at the 12th hour, less than 24 hours before completion, Solicitor calls to say we need to sign a new contract as the buyer's name has changed!!!!!! Bridgfords failed on every count, did not keep me updated whatsoever, just constantly put pressure on as to when completion could take place, despite knowing from the outset I had to find another home to live in; demanded a survey after 3 months, despite saying buyer was a cash buyer and did not need one!!! I would not use Bridgfords ever again in any way, shape or form, and no way on God's earth would I recommend them, not even to my worst enemy!

Ms · 2 August 2022

★★★★★ 5/5

Trustpilot

Linthorpe Road Branch

Fantastic service from the Linthorpe Road branch. Sophie has been so supportive and helpful helping us apply for our perfect family home. She has kept us up to date and informed at every step. We cant wait to move in now. Thank you

Claire · 30 July 2020

★★★★★ 5/5

Google

Had a really pleasant experience when securing a property for the upcoming academic year, I don’t believe this would have been possible without the help of Isabelle who was extremely helpful in every step, she would be very quick to respond to emails if I had any issues.PositiveResponsiveness, Professionalism

Jabu · 13 June 2022

★★★★★ 1/5

Trustpilot

Do not use this company

Do not use this company. We setup a viewing of a property which without any contact they did not attend. Since this time I have been called several times saying that I have requested a viewing of my property which I have never done and have regularly asked for my details to be removed from their database but keep receiving more calls.

Jeanette · 19 January 2024

★★★★★ 1/5

Trustpilot

I was persuaded to give management of…

I was persuaded to give management of my property to Bridgfords. As Landlord, I would expect from an agent to care for my property as much as I do. However, I did not receive this level of service from Bridgfords.Very poor customer service. One mistake after the other, to start, I was introduced tenants which one of them had a CCJ registered. However, the branch manager persuaded me to accept as they had a solid guarantor.Only 3 months after the tenancy started, rent seized. At first, I was sent an email with updates every week. Rent arrears continued to accumulate, however strangely the more rent was in arrears, the less I was updated with the situation.Due to Bridgfords not chasing the rent anymore, I had no other alternative but to outsource a debt collector, of course at my own cost. Shockingly, debt collection later found that the "solid guarantor" was an 85 year old pensioner which was not in a financial position to pay for the outstanding rent.Also, during our 12 months, Bridgfords was unable to gain access to perform a property inspection, despite myself contacting the tenants and agreeing on a date - however Bridgfords had an excuse for everything.Also, I requested some repairs to be done and they did not bother to find a contractor to do the work. Again giving me excuses that "the tenants are not responsive etc..." which is not true.I am now left alone dealing with disrepairs, a possession hearing, thousands of pounds in rent arrears and an estate agency that had decided to quit management rather than find solutions.I can not express my frustration, stress and a feeling that they simply did not care are the minimum about my property.This to me was unacceptable, if I were you I would think twice before giving your property to them.

Gio · 14 July 2022

★★★★★ 5/5

Google

Izzy was very friendly and helpful x

Nikki · 13 June 2021

★★★★★ 5/5

Google

Sadaf and the team were very helpful!

Sophie · 13 June 2021

★★★★★ 5/5

Google

What a service. Jess was amazing and a great help throughout.

KK · 13 June 2020

★★★★★ 5/5

Trustpilot

Dealt with Lauren / Emma / Nicola at…

Dealt with Lauren / Emma / Nicola at the Leigh branch. Nothing short of superb customer service from beginning to end. Actively contacted me every step of the way by phone and email. Kept me completely appraised of my home buying situation.Absolutely 5 star customer service ladies.

Chris · 23 February 2018