Trusted Agent profile · Manchester
★★★★★
1,009 reviews across 3 platforms
416 Wilmslow Road, Manchester, M20 3BW
Bridgfords's office in Manchester, at 416 Wilmslow Road, is rated 3.6 out of 5 across 1,009 reviews on three platforms, including 565 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
4/5
GoogleOnly have positive things to say about Bridgfords, they helped with the sale of our property, David and Richard couldn't have been more professional. Have used them in the past but at a different branch and would use again, great company to do business with. Thanks guys.
1/5
TrustpilotUnpleasant experience in First Call
Looking at the other reviews seems to be a consistent theme with Manchester branch.I spoke with your staff member (Mrs Flynn) from the Manchester City Centre branch about Flat 11, 53 Whitworth Street, M1 3WS property (link below) and found them quite aggressive to the point where I had to disconnect the call.I viewed the property on Friday, 25th August and had the follow-up call with another team member (Mr Stanton) from a different office who was exceptionally helpful and advised me to email/speak with the concerned member about the offer. Following an email, I spoke with Lydia on Tuesday, 29th August. I pointed out that properties with an EPC rating of D or above would need reviewing post-2024 as per government guidelines for listed buildings. I own another property nearby in a Grade 2 building. The staff member disagreed which is not a problem but their tone of voice was aggressive. Following this, I pointed out that the water heater in the flat was broken for a long time and we couldn't see an electrical certificate - she didn't want to pursue the conversation as apparently the 'tenant did not report it'.I was planning to put in a counteroffer but will now be backing out as do not want to deal with the person and consequentially Bridgefords.Hope this can help improve their future processes.
5/5
GoogleReally glad to have choosen bridgfords withington for its services for landlords . Isabelle and Jessica have been very helpful and showed great passion from initial viewing to finding tenants . They are very assertive and responsive to each step and any updates . Timeline of the whole process a lot sooner then I planned thanks to these two . Highly recommend! !PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleYeah i am very pleased to say the service was fast and easy. Thank you Isabelle for your help.
Thank you for your 5* review!
5/5
GoogleIsabelle is very professional, accommodating and easy to contact - I've had a great experience for now!PositiveResponsiveness, Quality, Professionalism
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbby and Isabelle were amazing and helped me get a new flat sorted quick and easily!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIsabelle was a a great help throughout the process of letting my flat. Excellent communication and very friendly service
Many thanks for the brilliant 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAppalling service and very…
Appalling service and very unprofessional letting services ,My wife and I signed up with Bridgeford (Withington office) to find a tenant for our BTL property and things went from bad to worst as we were constantly chasing them for update with progress with no response to our email and their phone was always diverted to an answering machine ,Eventually they found us a tenant and the tenant was moved in on 3rd of Aug but we had to wait until 13th of Aug to receive our rent after chasing them repeatedly plus we are still awaiting payment of DPS monies which we have signed up to our own DPS scheme to secure the holding deposit .After talking to tenants I also found out they had paid the deposit and first month rent at the end of July hoping to move in on 1st of Aug and they were very dissatisfied with Bridgfords handling their process of moving in on 1st of Aug as promised .We used their let -only service and Bridgeford should have released the rent and deposit monies upon letting the property promptly .In hindsight I should have checked their trust pilot review before employing their services .As a landlord I will not be recommending them to any of our friends and fellow landlords.
5/5
GoogleThe lettings team have been so helpful with moving us in to our new flat, especially under stressful circumstances. Thanks so much Jess and Angela!
Sophie, thank you! I wish you all the best in your new flat. Kindest regards, Mark
5/5
GoogleFrom the start to the very end they were just great to work with. I couldn't recommend them enough. Thank you very much for the whole team that helped us on the sale of our house... David, Georgia, Richard and James... Thank you very much
1/5
TrustpilotTotal lack of communication
Total lack of communication. Not responding to emails or phone calls.
4/5
TrustpilotI would like to express my heartfelt…
I would like to express my heartfelt gratitude for the exceptional service and efficiency in handling the rental procedures for my new accommodation. I truly appreciate the efforts made by you and your team to ensure a smooth process, despite the complexities involved in my case. As a non-British citizen transitioning from being a student, I was very concerned that the rental process might be challenging and time-consuming. However, you went above and beyond to guide me through the necessary steps and paperwork, making the entire process seamless and stress-free. Once again, thank you for making this crucial transition in my life so smooth and hassle-free.
5/5
GoogleLetting agent Isabelle was very supportive ,professional lady and great communication with her.overall experience is great.PositiveResponsiveness, Professionalism, Value
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleFinally a decent agency that actually has customer service and are tailoring to what I'm looking for. Thanks you so much Isabelle!
Thank you Emma for the amazing 5* review. Best wishes, Lucy
5/5
GoogleGreat service. Isabelle was responsive and very helpful with any questions I had. Finding a place through her took very little time.
Hi Patrik, thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Amy.
1/5
TrustpilotSadly I won’t go into details but had a…
Sadly I won’t go into details but had a truly awful 1 star experience with Louise sawyers,
5/5
GoogleWe are landlords of a large portfolio of properties and only use bridgfords as our preferred letting agent. I can only say great things about Jess and Isabelle in the Withington office they are professional, efficient and work tirelessly to get our properties let with great customer service. I highly recommend them to all landlords. Claire - Grant Property
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
TrustpilotHappy to waste your time
Awful experience. It started with receiving numerous phone calls despite being informed that I was unavailable that day. My original viewing had been rearranged without my consent or informing me, to a day that I had stated I was unavailable. Resulting in no estate agent showing up to my originally scheduled viewing. When phoned to find out what was happening the estate agent rearranged to later that day, to which they didn't show up again because they had miss placed the keys to the property, resulting in wasting 3 hours of my day off, and untold worry to the sellers. Absolutely disgraceful service, with no respect for their clients time or property.
5/5
TrustpilotGreat experience with Luke Squirrel
I had a really smooth experience with Bridgfords and this is all thanks to Luke Squirrel, the lettings negotiator who helped me through the process. He was e totally helpful with accurate information and timely response. Thank you Luke !
5/5
GoogleI am very pleased with the service provided. And Isabelle was helpful and very responsive.PositiveResponsiveness, Quality, Professionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleIsabelle was helpful and friendly, quick to get the ball rolling and couldn't fault her service :)
Many thanks for your great 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service from Bridgford - especially Isabelle. She helped us secure an apartment quickly with good communication!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolute perfect experience , finally found what we was looking for with a lot of help from grace the estate agent
Thank you for taking the time to share your experience and for your wonderful 5* review Kailo! Kind regards, Lucy, Customer Relations.
5/5
GoogleI’ve recently relocated into the area and I’ve spoken with Bridgfords on a number of occasions trying to find the perfect property. Having spoken with Briony and Emma on the phone, I am confident they can find me somewhere with their friendly and forthcoming natures!! Thank you both
Many thanks Rebecca for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Bridgfords won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
