Trusted Agent profile · Manchester
★★★★★
1,009 reviews across 3 platforms
416 Wilmslow Road, Manchester, M20 3BW
Bridgfords's office in Manchester, at 416 Wilmslow Road, is rated 3.6 out of 5 across 1,009 reviews on three platforms, including 565 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleGrace did a fantastic job of finding out our requirements, lining up and viewing properties for rent and through the rest of the process. Well deserved 5 stars. Thank you !!
Thank you for your thoughtful 5* review Mark! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleA friendly and professional service from Isabelle and Jess. Both were keen to answer questions and accommodate to my needs.
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleExcellent service highly recommended and Thanks Isabelle TollittPositiveQuality, Professionalism
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleIsabelle was so helpful and professional!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMason, Briony and Georgia have been the biggest help! Such a great experience with this letting agent and these three especially. Honestly the best and easiest experience I’ve had with a letting agent. Super kind, responsive and listened to my every request.
Many thanks for your wonderful 5* review. Many thanks, Lucy, Customer Relations.
5/5
GooglePre move in was handled very well despite difficulties with current Tenants and Covid 19. Staff made a noticeable effort to arrange viewing and give us all information possible. Professional, friendly and responsive. Usually I hate even talking to letting agents, and have had many bad experiences. The staff at Bridgfords have shown me the kind of service I had given up expecting.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotAvoid this company at all costs
This estate agents are the worst I have ever dealt with. I have had a deposit issue with them since 2022 and this has remained unresolved because the branch manager is very unhelpful, obnoxious and rude. She doesn’t have the word assist or help in her vocabulary. I have had several conversations with her via email but somehow on my recent contact she has sent a reply citing confidentiality. Yet she has sent emails with personal information and details previously. After that she commands you to call the office phone which is never answered.
1/5
TrustpilotThe worst experience I have ever had…
The worst experience I have ever had with an agency.They are rude and not professional. They pretended to have the money via call before I even received a proper contract for the flat.Then, they told me to get the keys and find the flat by myself. They did not even show me where the flat is. I will avoid to have deals with them in the future.
1/5
TrustpilotAvoid this agency by all means
Avoid this agency by all means. They attract landlords who will lie to you about the history of the property and it’s current state (mine was infested with massive rats which the landlord claim to know nothing about until I called exterminators who found evidence from a different extermination team)The staff will make promises to you and not fulfil them ( I agreed to take a contract pending they would clean the property, however it was inhabitable for 3 days before the landlord arrived to clean. Agency promised to refund those three days but choose to ignore this state 6 months down the line and this cost me money as the tenant.I have never written a review in my life and I’ve rented for 10+ now and I have experience a lot. I would never recommend this agency even to my worse enemy.
5/5
GoogleReally good service at Bridgfords - gave them a weeks notice to move out and they managed to expedite multiple issues with the new property that needed doing before we could move in, all within a week. Also provided an updated online service for submitting problems with the house which is really effective. All staff super friendly too:)PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleIsabelle and Jessica were extremely helpful, prompt and informative with securing our rental property!
Thank you for your 5* review!
5/5
GoogleFor reasons beyond Bridgefords control the purchase of my flat took a while. Nothing was too much trouble for them. They were great
Thank you for your thoughtful 5* review Andrea! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had an amazing time using Bridgfords, Jessica was a great help sorting out all my rental needs! Five stars
Thank you Luke, I will pass on your comments to Jessica. Kindest regards, Mark
5/5
GoogleIsabelle is amazing. Very friendly and professional.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotExcellent service throughout the whole…
Excellent service throughout the whole move process. Can’t thank Ben enough as he ensured everything went as smoothly and quickly as possible! Thank you so much again. Highly recommend
5/5
GoogleIsabelle has been incredibly helpful throughout the process. Always there to help. Thanks!
Thank you for your 5* review!
5/5
GoogleIsabelle has been wonderful in the initial process. She was very responsive and supportive. Happy to recommend.
Thank you for taking the time to leave us your feedback. I am sorry to read your comments and would like to invite you to discuss your concerns further via review@countrywide.co.uk. Kind regards, Scott (Customer Relations)
5/5
GoogleExcellent letting agents, Grace in particular has been lovely, professional, and helped us find and negotiate the perfect house for my friends and I. She’s been amazing, thank you.
Fran Carrino thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMy wife and I were assisted by Georgia on finding a new house. She was brilliant, efficient, professional, and everything was done perfectly. We are now enjoying our home with our babies and very happy with her help! :)
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotFirst home - couldn't have done it without them!
I recently bought my first home and couldn't have done it without the help of Chloe, Ryan and Gemma. They offered their support from start to finish and always explained what was happening. They were always there to talk and would reply to emails quickly. They really eased the stress of moving into a new home. I will definitely be using them again in the future and will be recommending them to family and friends who move within the area. Thanks so much to the whole team at Bridgfords x
5/5
GoogleWe are using Bridgfords for the third year now to let our properties and they delivered every time without fail. The “Dream Team”, Isabelle and Jessica, have found tenants at the highest market rates every year and dealt with them in a professional manner. If you want a professional and friendly service I can’t recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent letting agents, Grace in particular has been lovely, professional, and helped us find and negotiate the perfect house for my friends and I. She’s been amazing, thank you.
Fran Carrino thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleHannah was very helpful throughout
Thank you for your great 5* review.
1/5
GoogleAt first i thought they are helpful. They asked for a guarantor and we looked everywhere i went all the way to london to get a guarantor and when we got one they said the property has gone we were so pissed off we didnt sleep for nearly 2 days because we liked the property. At the end they said the property has gone fml 😈😈😠😠😠😠😠😠😠 really pisssssssed offfffffffoffffdfff
I am very sorry to hear that your experience of Bridgfords has not been positive and I would like to thank you for drawing this to our attention. It is disappointing to hear that we fell below the high standards of customer service that we pride ourselves on. The case will be investigated internally and processes will be amended to ensure the same issues do not arise again. I would like to take this opportunity to invite you to contact me on 0161 956 2212 so we can further improve our customer experience. Many thanks, Branch Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bridgfords, Manchester won Platinum.
Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
