Trusted Agent profile
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★★★★★
745 reviews across 2 platforms
241 Deansgate, Manchester M3 4EN
Ascend Properties's Manchester office at 241 Deansgate is rated 3.5 out of 5 across 745 reviews on two platforms, including 724 Google reviews rated 3.5. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
As an investor client, I cannot fault Ascend, by far the best agency I've dealt with over the years. Adam Stephenson is a pleasure to deal with, attentive and ...Read all 2 from landlords
Ascend were very quick to arrange a viewing for me and during the viewing Aaron was very helpful, answering questions and then providing clear next steps. He ...Read all 17 from tenants
Welcome to an independently-run, independently-minded estate and lettings agency. Ascend was founded on the belief that estate agents could do a lot better. We’d been working in the industry for a long time and were frustrated that most agencies were just so ordinary. Like their houses, these places were in need of a new lick of paint. Bit of rising damp in the basement too. So we decided to build our own home. This new home wasn’t made of sticks or straw. It was founded on a deep-rooted, decade-long knowledge of Manchester, from the very bricks and mortar of the city centre to its outer reaches. By a team of savvy individuals who loved the city and loved helping people invest, move and live in it. A team of quick thinkers and good listeners who did that rare thing: treat customers like people instead of transactions. Because they knew great service wasn’t just about experience and expertise. We had one philosophy: to keep the promises we made. Then we opened the doors. Welcome to Ascend. We’re built on higher standards.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
1/5
GoogleRating only, no written review.
Unfortunately we are unable to respond to your review as you have not a valid description nor can we match your name on our records as having any previous dealings with us. If you'd like to discuss this further, please contact Adam Stephenson on 0161 669 4982. Thank you.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Thank you for your feedback Daryl, we would welcome the opportunity to hear more about your experience with our service. Can you give Adam Stephenson a call on 07872025102 to discuss please.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Hi Lauren, we're sorry to hear that the service you have received is only worthy of 1 star. Unfortunately because you have left no comments, we are unable to address any issues. We would like to look in to your reasons for rating is lowly, and hope to resolve any problems you might have. Please email our Operations Manager, stacey.rushworth@ascendproperties.com.
1/5
GoogleRating only, no written review.
We are unable to find any contact details under the name of Kevin An on our system - is it possible for you to please give Adam a call on 0161 637 8336 or 07872 025 102? We would like to speak to you and rectify any issues you may be having. Thanks
1/5
GoogleRating only, no written review.
We are unable to find any contact details under the name of Mark Zheliezko on our system - is it possible for you to please give Adam a call on 0161 637 8336 or 07872 025 102? We would like to speak to you and rectify any issues you may be having. Thanks
5/5
GoogleRating only, no written review.
Hi James, We're loving those 5 stars - thanks! Ascend Properties Manchester
4/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
We are unable to find any contact details under the name of Kevin An on our system - is it possible for you to please give Adam a call on 0161 637 8336 or 07872 025 102? We would like to speak to you and rectify any issues you may be having. Thanks
1/5
Googleawful...
Hi Min Sun Yin, we'd like the opportunity to speak with you regarding your review. Unfortunately we're unable to find your details on our system. Could you please call us on 0161 669 4982? Thanks
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
We have left our response on your partners review. A copy of which is below. We’re very sorry you feel this way. Unfortunately, viewing tenanted properties can prove difficult if the tenant refuses to let us gain access - this is out of our control. Whilst we understand your frustrations, our team did go out of their way to assist you. Our branch manager re-worked his diary on a number of occasions to get you access into the property which hopefully demonstrated the lengths we were prepared to go to in order to get you in for a viewing. Unfortunately there are just some situations which are out of our control and we have to deal with these to the best of our ability. If you need any further assistance, please do give us a call on 0161 667 8336.
3/5
GoogleRating only, no written review.
Hi Vincent, is it possible for you to send us your contact details so one of the senior managers can give you a call? Feel free to call us on 0161 637 8336 or email contactus@ascendproperties.com
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ascend Properties's Manchester office has 745 reviews across two platforms: 724 on Google, 21 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Ascend Properties is rated 3.5 out of 5 across all 745 reviews, and 3.5 out of 5 on Google from 724 reviews, checked 9 October 2026.
17 reviews from tenants, rated 3.0 out of 5 on average. For example, Stephanie wrote: "Ascend were very quick to arrange a viewing for me and during the viewing Aaron was very helpful, answering questions and then providing clear next steps. He ..."
Ascend Properties, 241 Deansgate, Manchester M3 4EN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
