Every review we hold for the Malvern office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookHaving sold my Mother’s house recently through Nicol and Co’s Droitwich office I can highly recommend them. They were professional, efficient and organised during every aspect of the sale. They regularly kept in contact and up- dated me. Importantly, they also responded rapidly to any questions I had and provided me with the answers.I particularly would like to mention Dan who was so proactive in finding a buyer for the house even before it had officially gone on the market , Robin who was so accurate and informed in her valuation and Evie who kept me notified of the progress every step of the way.This is the easiest house sale I have experienced and I would without doubt choose Nicol and Co again. They were excellent.
Lyn · 27 February 2020
★★★★★ 1/5
Facebookadvised we did not give notice to leave a property even after following their own goodlord login process to say we were acting the property. when disputing this with them they hung up on me and insist a further month of rent is due.
Scott · 17 March 2021
Agent replied · 9 March 2024
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★★★★★ 5/5
FacebookI have just bought my first house through Nicol and Co and cannot fault the service provided, especially Leanne Fletcher, who kept all sides well informed and pushed the process along when needed. Very happy customer.
Rachael · 24 April 2017
★★★★★ 5/5
FacebookFrom start to finish their service has been exceptional. Erica Hinwood, Simon Bishop and Sean Richards have all been very helpful, but special mention must be made of Hannah Sheppard who processed the sale to completion.
Keith · 17 June 2022
Agent replied · 4 July 2023
I came in a skeptic, but with the price point of $1,500 I made a profit of $19,350. The result has been the feedback from pros and customers has been amazing in terms of profits and the customer service is one of best departments I’ve ever dealt with, and have referred 2 customers who are also very happy .This is a reputable bitcoin Investment Platform to invest in, You can contact. Mrs Helen to earn... Email:helenwayne267@gmail.comWhatsApp:+1 (740) 621-5496
★★★★★ 5/5
GoogleAmazing personable service, couldn't recommend highly enough. Happy to go the extra mile.
Dirt · 11 April 2024
Agent replied · 16 April 2024
Thank you for your 5* review of our Malvern team and your high recommendation. It's great to hear that they have gone the extra mile with an amazing, personable service. They’re always happy to help!
★★★★★ 5/5
FacebookSam Green was incredible. Always willing to help and did everything she could to make things easier for me. Process was clear and simple to follow. I would definitely recommend
Jordan · 15 July 2020
★★★★★ 1/5
FacebookBeen over 10 weeks since I was last able to park in my parking space due to their tenant deciding to take over my space. They aren’t bothered about sorting it out. Looking forward to hearing what ARLA have to say about this!
Andrew · 22 December 2020
Agent replied · 15 May 2023
Thanks for your response. As you know you were made aware of this situation prior to the tenant passing away so could easily have had it rectified.
★★★★★ 5/5
FacebookI'm over the moon with the service and support I've received from Nicol & Co during the purchase of my new home. Julie in the new land and homes department has been awesome - responsive, helpful, friendly and accommodating. From seeing the Nicol add on Facebook for the house, to calling Julie to view a property and having an offer accepted on a house took me all of 7 days. Top class service that lived up to company's great reputation. 5*
Davie · 6 December 2018
★★★★★ 5/5
FacebookA million and one thanks to all the staff at Nicol & Co in Droitwich in selling my property. It’s been a lengthy and difficult process which they have earnt every penny of their fee!! Having used them to sell my barn in Oddingley they were my first and only call to sell my property on Westlands. Thanks again all for your hard work and professionalism in getting this over the line. Would I recommend Nicol and Co to others and use them again? a hundred percent yes.
Pete · 23 October 2018
★★★★★ 5/5
FacebookSamantha Green of Nicol & Co was absolutely fantastic. Very professional and efficient service, our property was advertised without delay and re-let within a week. Thanks Sam.
Sandra · 23 August 2020
★★★★★ 5/5
FacebookAlex has been amazing in helping me buy a property. She is so professional yet very kind and friendly. Nothing is too much trouble. I’m very happy with the service
Ellie · 15 June 2019
★★★★★ 5/5
FacebookSold 2 houses this year with Nicol and Co. Great service from Matt Bennett and support from Sam. Many thanks in sorting out some difficult requests prior to completion. 10/10
Andrew · 13 April 2019
★★★★★ 5/5
FacebookNicol and Co are currently selling our house and despite some difficulties (through no fault on there part) they have been exceptional. The whole team have been very efficient and forthcoming in supporting us through the entire process. And a special mention to Jo who has been outstanding in keeping us updated and informed at every stage, with an excellent 'customer care' based approach and someone who is proactive on every level. Many thanks for all your hard work. Would definitely recommend to anyone looking for a hard working team to sell their house �
Helsy · 18 January 2017
★★★★★ 1/5
FacebookAVOID AT ALL COSTS!!! These idiots are inconsiderate/unorganised and liers and are making my family including a 13 week old baby homeless. They have served a non fault eviction on tenants who have never had any complaints, paid all rent on time and kept the property in a better condition than it was handed to us in because we keep reporting faults which they are oblidged to carry out. They seem to find it acceptable for us to wait 10 months for our shower to be repaired and leave us without an oven for 1 month, just to name a few faults. Today it has become clear that our home is back on the market to let all because we are obiding by our agrement and reporting faults. I dont know how these people can sleep at night! They havnt even offered us any of their other properties to move in to. There words "we are not a housing association" ..err hello i know that we have 2 employeed incomes...we are not scroungers! ..bunch of T****
Dale · 16 April 2016
★★★★★ 5/5
GoogleBoth Erica and Charlotte were very helpful and understanding. I would recommend Nicol & Co to friends and family.PositiveResponsiveness, Quality, Professionalism
Sharon · 28 May 2021
★★★★★ 5/5
FacebookAmazing service from the whole team but special mention to Dan who has been brilliant , always helpful and professional. Highly recommended.
Ricky · 1 March 2021
★★★★★ 5/5
GoogleThe team at the Malvern Branch have been excellent, helping whenever and wherever needed. They have all been especially helpful when dealing with delays in my purchase, keeping me informed of any updates and keeping pressure on the chain to allow it to progress. A massive thank you to all who have been involved, all of the hard work they have put in is really appreciated.PositiveResponsiveness, Quality, Professionalism
Bill · 25 June 2021
★★★★★ 5/5
GoogleWe were very pleased by the service we received while we were searching for a new home in the Malvern area. As we were relocating from the East Midlands, this was not easy and Charlotte in particular was very helpful in pointing out properties to us as soon as they were aware of them. We would be happy to use Nicol & Co in the future. Thank you.PositiveProfessionalism
Angie · 27 May 2021
★★★★★ 5/5
GoogleLiterally such lovely people!
Nicol&Co were ever so professional, attentive and present. The staff has great attitudes and are always ready to help!
Couldnt recommend them enough!PositiveResponsiveness, Quality, Professionalism
Carolina · 27 June 2022
Agent replied · 26 June 2024
Hi Carolina, thank you for taking the time to leave such a lovely 5* review for our Malvern team. We are delighted that your experience with us was so positive. With many thanks for your recommendation and hopefully we can be of assistance again in the future
★★★★★ 5/5
FacebookWould highly recommend Matt Bennett from Nicol & Co. He helped us sell our house quickly, and was always around to answer any questions. Thank you Matt.
Laura · 15 October 2018
★★★★★ 5/5
GoogleProfessional service delivered with a smile, great support throughout the process, from the team
Laraine · 10 April 2025
★★★★★ 5/5
FacebookThe most proactive and efficient estate agents I have ever dealt with. Special thanks to Leanne for all her assistance.
Emma · 4 March 2021
★★★★★ 5/5
FacebookFrom start to finish nicole have supported our every bit of our move..They have given us support, advised us through the whole process and more importantly made our house sale as stress free as possible. We dont class nicole as an estate agent we class them as part of our family. Id advise anyone selling their home use nicole they are absolutely pricessless and definitely will help you sell and find the house of your dreams x
Casey · 6 March 2014
★★★★★ 5/5
GoogleAbsolutely fantastic service from Hannah, and the team at Nicol & Co!
Nothing was too much trouble, and I was constantly kept up to date with progress, without me needing to ask.
Highly recommended.
James · 4 July 2021
Agent replied
Hi James, thank you very much for the 5* review and for recommending us so highly. We are very pleased that you received such good service from the Malvern team
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