Trusted Agent profile

Denny & Salmond Malvern reviews

4.7

★★★★★ Excellent

118 reviews across 1 platform

13A Worcester Road, Malvern, WR14 4QY

Denny & Salmond's Malvern office at 13A Worcester Road is rated 4.7 out of 5 across 118 reviews on 1 platform, including 118 Google reviews rated 4.7.

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4.7 / 5

118

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Malvern office, from every platform, shown as written. First names only.

5/5

Google

We have recently sold our home using Denny and Salmond. Helen and the entire team were a pleasure to liaise with and we thank them for making it as streamlined and simple as possible.

Jamie · 15 April 2025

5/5

Google

Truly 5 star service from this estate agent, helping all the way through the tricky sale of my late father’s managed retirement apartment. Well done, thanks you

Paul · 15 June 2025

5/5

Google

My husband and I were most appreciative of the personal and professional services offered by this Company. I feel they went above and beyond the usual help offered , securing us the best possible outcome. We could confidently recommend their services to anyone hoping to sell their property.

Margaret · 25 July 2024

5/5

Google

From the first meeting I have been so impressed with this agency. Their presentation of my property was excellent, their support during the selling process was first class - I felt as though I was dealing with friends . I was kept well informed throughout the process right up until completion. If only all estate agents could be like this! It has been an absolute pleasure dealing with them. Thank you , ladies!PositiveResponsiveness, Professionalism, Value

Sue · 25 August 2022

5/5

Google

Thank you so much to the whole team .At every stage they were there for me. Helen and was really helpful with answering my questions about the searches and went out of her way to explain some complicated issues with the lease extension. Much more helpful than my soliciter. Liz xx

Elizabeth · 26 May 2024

5/5

Google

We would 100% recommend Denny and Salmond estate agents, we have used them several times and they never disappoint. An excellent service with great communications. Thanks for everything you have done for us, wishing you all the best Graham and Karen

Karen · 3 November 2024

5/5

Google

We had 2 buyers pull put before we finally sold but Denny and Salmond were amazing throughout the process and helped us with everything. I would highly recommend them as estate agents. I have bought and sold 6 different houses and I can honestly say they are the best estate agents I have used so far. Many thanks

Caroline · 22 November 2023

5/5

Google

I have been treated with utmost respect by everyone at Denny and Salmond during the sale of my late mum's flat. They are courteous, helpful, kind, professional and respond to enquiries in a very timely manner! I definitely recommend them to anyone selling a property.

Pauline · 25 July 2024

3/5

Google

Group of 4 adults and 2children for Sunday lunch. Good menu offering traditional roast, wide selection of both vegetarian and vegan dishes. We waited 50 minutes for our meals to come to our table. Children getting fidgety. When the adult meals arrived the 2 vegetarian meals, the Sunday roast and cod and chips were really good. Serving staff apologetic about the wait but the quality and taste was well worth the wait. The kids meals a bit disappointing. Fish fingers looking over done and the mashed potatoes dry looking as though it had been standing for a long time. Having said that the children ate it all with no complaint. Good value for money, total cost with drinks for all was £69. Would definitely go again, leaving plenty of time.

Lynda · 7 July 2020

5/5

Google

Denny and Salmond dealt with the sale of my property. I chose them as they had sold my Mum’s house 15 years earlier and she recommended them. From start to finish they were friendly, caring and guided me through the process. Their valuation was spot on and they marketed it well. I can’t thank them enough for all their hard work and would highly recommend them.

Victoria · 9 November 2022

5/5

Google

Great throughout the purchase of my new home! Highly recommend!

Jason · 15 August 2025

1/5

Google

Absolutely awful service the worst I've ever experienced anywhere in the World,my friends in Worcester told me they were 'special' in Malvern but I had no idea till I saw a property I liked with Dumb and Dumber as the rental agent! Firstly the property address was a whole new apartment block with maybe a hundred or more apartments,Dumb and Dumber had neglected to tell me not only the name of the block Somerville House but the apartment number so I was left sitting outside scratching my head how unprofessional can you get? Next I rang in to ask where it was and where the rental agent was to show me around as there was no sign of her,I asked if she had a mobile number to call her and see if she was on the way but was told unlike every other estate agent in Worcester they didn't give out mobile numbers and I was soon to find out why! I managed to gain entry into the block easily enough and after 20 minutes or so the agent arrived,she kept asking me how I got in,did somebody let me in which they hadn't and seemed more interested in this than the actual viewing but it got more and more bizarre as time went on! Apparently and hilariously this was the 'lettings manager' so we went into the flat to look around,as I was looking around I was explaining to this rather plump and portly woman that I'd only just recently arrived back into the country after a long absence. Well for the whole of this viewing the rotund 'lettings manager' just gurned away at me and everything that I said,pulling faces to the point that I was actually going to ask her if she was having a stroke or something just the weirdest person and the weirdest viewing I have ever experienced in my life! I've rented properties from Australia to Bali to Bangkok,all over the Mediterranean from Andalucia to the Algarve to Malta,the Canary Islands too but this was an experience unmatched in all my very long history of worldwide viewings and lettings THAT'S how bad the whole experience was! In the end I just walked out and said let me know what the situation is with the owner,as there was no interaction with this rude fat woman at all and I'd just grown sick and tired of her horrendous attitude already! A few days later I called back in to Dumb and Dumber to basically complain about the woeful service and to get some feedback on the apartment to find it had already been let to somebody else,they couldn't even be bothered to call me out of common courtesy to let me know just unbelievable! This was one of the directors who seemingly didn't see anything wrong with treating potential customers in such a disgraceful manner,it tells you all you need to know about their incompetence in that it starts at the very top. I think the business was opened by the hubby as a plaything for wifey to keep her busy and off his back to be quite honest and I can certainly see why,considering the pitiful customer service I was offered by Dumb and Dumber. I just told her how useless her business and service was and bade her good day,never to return,ever.Should anyone ask me about these people I'll just laugh,shake my head and walk away laughing an experience never to be forgotten!

Phnom · 8 July 2019

5/5

Google

Absolute superstars. Denny & Salmond have acted as our lettings agent for the last decade and then …

Matt · 15 April 2025

5/5

Google

Fabulous people to deal with as tenant, owner and landlord. Cant rate them highly enough.

Richard · 13 May 2025

5/5

Google

Helen and Dawn helped me so much during the sale of my home. They kept me informed throughout and supported me and my buyers all the way through.

Les · 7 November 2024

5/5

Google

Very helpfull friendly staff.Their recommended Solicitors and Surveyors were brilliant. Would definitely recommend.

Emily · 7 July 2022

5/5

Google

I cannot rate Denny & Salmond highly enough. From my first contact to completion of the sale of my parents' property they were extremely efficient and professional. I will recommend them to anybody I know that is in need of an Estate Agents and will definitely use them again when I am in need of their services.PositiveResponsiveness, Professionalism, Value

Jules · 25 August 2022

5/5

Google

Helen and Dawn gave a first class service throughout the sales process, displaying professionalism and using their local knowledge and expertise to great effect. Couldn’t have asked for anymore from them.

Matthew · 25 June 2024

5/5

Google

All the staff were really kind ,very helpful and professional From the beginning to the end the service. They provided were absolutely amazing. They have made whole process fast and smooth in every possible way.

Nanu · 26 February 2024

5/5

Google

I have used D&S for many years for renting out my flat and have recently sold the flat through them. The service they give goes above and beyond expectations. They sort out any problems in an efficient and effective manner, even when dealing with trying situations! I thoroughly recommend them.

Charlotte · 9 December 2022

5/5

Google

My husband and I bought a property through the company, we live overseas and they handled the sale for us with ease, they were very helpful and professional. I would highly recommend Denny and Salmond as agents.

Jane · 15 October 2023

5/5

Google

Absolutely great ladies who were very helpful in every way that they could be, a very pleasant experience at such a stressful time. I would recommend them to anyone l know who is looking for a property to rent or buy excellent.

Frank · 8 April 2023

5/5

Google

Denny and Salmond are absolutely fantastic. We bought our house through them back in 2019 and subsequently sold it through them again this year. Very professional, and nothing too much trouble. We hope we never need to move again; but if we do, we would absolutely use their services.

Sophie · 7 July 2022

5/5

Google

I have used Denny and Salmond for the past 17 years as letting agents, and recently to sell a house. They have always been highly professional and efficient. I would definitely recommned them to anyone wanting good local knowledge either to sell, or as a safe set of hands for letting property.PositiveResponsiveness, Quality, Professionalism

Helen · 25 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Denny & Salmond Malvern

How many reviews does Denny & Salmond Malvern have?

Denny & Salmond's Malvern office has 118 reviews across 1 platform: 118 on Google.

What is Denny & Salmond Malvern's rating?

Denny & Salmond Malvern is rated 4.7 out of 5 across all 118 reviews, and 4.7 out of 5 on Google from 118 reviews.

Where is Denny & Salmond's Malvern office?

Denny & Salmond Malvern, 13A Worcester Road, Malvern, WR14 4QY.

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