Trusted Agent profile · Malton
★★★★★
135 reviews across 1 platform
19 Wheelgate, Malton, YO17 7HT
Bulmers Letting's office in Malton, at 19 Wheelgate, is rated 4.1 out of 5 across 135 reviews on 1 platform, including 135 Google reviews rated 4.1.
Every review we hold for the Malton office, from every platform, shown as written. First names only.
5/5
GoogleI recently appointed Bulmers to manage the letting of my property. They have been so efficient and helpful and I had a tenant moving in very quickly after instructing them. I am looking forward to working with them in the future as I opted for the fully managed service.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleLovely team, went out of their way to arrange appointments around my long-distance travel requirements. Complete transparency and commitment to all aspects of letting from both tenant and landlord's perspective.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe Bulmers team are uniformly helpful, patient and informative. The whole process, from arranging a viewing to signing the agreement was straightforward, clearly explained and professionally handled and documented. Great experience overall.
5/5
GoogleMany thanks to Sally and her team for excellent service delivered with kindness, consideration and humour. Highly recommend this company.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI've been looking for a property for a few weeks and the only person to treat me like anything other than a number or something to organise, so far, was Clare at Bulmers. Renting somewhere by yourself can be so stressful and kindness goes a long way.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWell so far we have had an excellent service from Clare and Sally, both have been so nice to deal with and it has been a pleasure. They have been so supportive and helpful and loved the little welcome box ( nice touch) Thank you
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from friendly, supportive staff. Preliminary checks were extremely thorough, and most, if not all of our concerns were addressed in one way or another.
Thank you for leaving us your superb 5* review Charlie. Best wishes, Lucy, Customer Relations.
5/5
GoogleJust wanna share my very excellent service expirience from bulmers malton specially from clare, sally and abbie.They've been so efficient and helpful regarding the process of my papers and im so grateful for that😇 A highly recommend letting agency. Kind regards for the team😊
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleWouldn't deal with bulmers ever again The flat I shared with my partner when we left we couldn't get our bond back until we threatened with legal action and we put in a formal complaint The house we bought had been looked after by bulmers and it was in disgraceful condition Only good thing we got it cheaper After weve heard quite a few stories of bulmers holding on to bonds
Hi Richard, Thank you for your comments and as such we have contacted the local team. I understand, as you will have been aware, that the property in question was not managed by Bulmers as this was handled by the Landlord directly. With this in mind, as the Landlord did not give permission for the bond to be released, the branch team were unable to achieve this for you. However, I can see that several e-mails were changed, one including your threat of legal action, upon which the Landlord gave Bulmers the permission they needed. While I am sorry for any inconvenience you experienced, I do hope you can appreciate that this matter was not as a result of any inaction of our local agent. Kind regards, Scott
5/5
GoogleBulmers provide excellent service from the initial house viewing through to the application, contract signing, and beyond. House maintenance and repairs are dealt with quickly when reported demonstrating they take care of the tenants needs after move in. Highly recommend.
5/5
GoogleExcellent small business. Trustworthy and honest, very polite staff and Sally can be proud of her team. 10/10.
1/5
GoogleWorse company ever to deal will never pay there Bill's on time content excuses poor communication just a complete joke of a company to do work for.... Also rented off them before would never do again as bond is a fight to get back...no work done to the house after continuing to ask but never happens... AVOID AT ALL COST ...
Thank you Michael for taking the time to leave us your feedback and I am sorry if this have been your experience. Should you wish to contact us further regarding this matter, please contact us via review@countrywide.co.uk. Kind regards, Scott
3/5
GoogleI will not say the company isn't good but if you do rent from them be weary of there rules regulations for renting. They are strict and you won't see your deposit back that's for sure.
Hi Charli, Thank you for your review although it certainly doesn’t sound like the five star service we strive to achieve. I’m afraid I cannot see a record of your name on our system to look in this in more detail, would you be kind enough to get in touch with me at review@countrywide.co.uk so I can look into this, I am keen to understand in full what has happened. Thank you, Will, Area Director
5/5
GoogleStaff helpful. Did not find what I was looking for but it's a local agent so useful
Marko Brenk thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBulmers were great from the first contact and very efficient, Clare was friendly and helpful during the check in.
3/5
GoogleI will not say the company isn't good but if you do rent from them be weary of there rules regulations for renting. They are strict and you won't see your deposit back that's for sure.
Hi Charli, Thank you for your review although it certainly doesn’t sound like the five star service we strive to achieve. I’m afraid I cannot see a record of your name on our system to look in this in more detail, would you be kind enough to get in touch with me at review@countrywide.co.uk so I can look into this, I am keen to understand in full what has happened. Thank you, Will, Area Director
5/5
GoogleWe appreciated their help to us. They assisted us from the very start since we don't know anything and we're foreigners. Very accomodating. Such nice people. Very professional in their field of work.
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been impressed by the efficiency, professionalism and responsiveness of all members of the team. The whole process of renting has been eased by the timely provision of information and the careful application of procedures, despite the complications of Covid. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll moved in to our new property with such an easy and straight forward process. The staff were all very helpful throughout each stage and the process was explained and well managed throughout. :) We are extremely happy in our new property - Thanks to all the staff at Bulmers.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleWe relocated from Plymouth to Malton this month. We found a rental property through rightmove advertised by Bulmers. We found them to be organised, prompt and informative. All documentation was sent promptly and the moving in process was very thorough and professional. Many Thanks.
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleDisgusting service. Avoid at all costs. Rude and greedy
5/5
GoogleI’ve been using Bulmers letting’s services as a tenant for a few months now and have been extremely happy with the service I’ve had. Any questions or queries have been quickly and helpfully responded to, right from when I first enquired about a property to now, a few months in. I would thoroughly recommend Bulmers Letting.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for your recommendation. Best wishes, Lucy.
5/5
GoogleExcellent letting agent, all staff are friendly, professional and proficient. Assisted in securing a property in a new area. Using their service has been a pleasure, thank you to everyone involved
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
5/5
GoogleI have been dealing with Sally and Abbie and the entire experience was easy and efficient. They have helped me move 200 miles from my home town into a beautiful property. The whole experience was effortless and professionally carried out. Thanks.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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