Bulmers Letting Malton reviews

★★★★★ 5/5

Google

From the initial viewing with Claire, the Bulmers team have been great to work with. Sally went above and beyond to support our move from Harrogate to the beautiful town of Pickering - her effort and persistence really made a difference during a stressful time. Thanks to Abbie, who has been fantastic in helping us get signed up and settled in. The whole Bulmers team remained professional, responsive, and thorough throughout. We would happily recommend Bulmers to anyone moving to the area.

Danny · 22 March 2025

★★★★★ 5/5

Google

A big thank you to Sally, Dawn, Abbie and the whole team at Bulmers. I have been a Bulmers tenant for around 8 years between a couple of properties and they have been attentive, friendly and fair letting agents to deal with. Crucially they are quick to respond to issues and always pick up the phone if there is a problem. 5 star service start to finish. Would highly recommend!

D_hunter94 · 14 February 2026

★★★★★ 5/5

Google

Sally, Abbie and the team have been consistently professional, helpful and informed while helping me make a move at a difficult time in a difficult rental market. I had specific needs and after much searching and waiting, Sally found just the right place for me. Thank you to all at Bulmers

Tom · 6 August 2025

★★★★★ 5/5

Google

My experience with Bulmers has been fantastic - I just recently completed on a rental with them, and from start to finish they have been fantastic and professional. I dealt with Abbie and if I had any queries/issues, she would quickly answer anything and resolve any issue I have. I would highly recommend.

Harry · 2 June 2025

★★★★★ 1/5

Google

How could I describe Bulmers and the team! I wish o could give negative feedback, even like that would not be enough! Sally is a selfish lier, greed really. The rest of the team are just fake as the others. We rented a home and my dad was passing, Sally was more interested in say where is the money! The house we rented have severe mould issues, the plumber refused to work on it due the poor mould and mention of a health issue. Explain we all been sick! Watch you for this cowboys renting property’s.

Pablo · 26 February 2024

★★★★★ 1/5

Google

UPDATE: STILL WAITING 2.5 YEARS LATER. Still waiting on a bond issue to be dealt with from March 2021, yes, 16 months ago! Trying to charge us for carpet cleaning even though the inventory clearly stated dog urine on carpets before we moved in and, miraculously no dog urine stains when we moved out. Landlord was aware of us cleaning the carpets. Bulmers made aware of proof we owned a professional carpet cleaner for our cleaning business. There reason for saying the carpets wasn’t cleaned, no ‘v’ shaped marks on the floor. Our cleaner wouldn’t leave these said marks as it is a wash and dry type. They’ve been given overwhelming evidence and yet still keeping the bond 16 months on. We was warned by friends not to go with bulmers of bond issues and they’ve been proven true.

Phil · 29 September 2023

★★★★★ 5/5

Google

We had a number of quite complicated issues with the property we chose to rent (through no fault of Bulmers), it was just about as complicated as I imagine it to be. Sally and the team acted in the best interests of us and the landlord, …

Jack · 14 April 2025

★★★★★ 5/5

Google

From the initial viewing with Claire, the Bulmers team have been great to work with. Sally went above and beyond to support our move from Harrogate to the beautiful town of Pickering - her effort and persistence really made a difference …

Danny · 14 April 2025

★★★★★ 5/5

Google

To start with 5 stars isn’t enough, the team at Bulmer’s letting basically worked a miracle for myself and my husband. My husband took a call from Sally Davis on Friday 28th May which has completely changed our lives. To put some context we didn’t have anywhere to live and our buyers were pushing for a completion day, if Sally hadn’t called us with the good news we were going to pull out of our sale. The team pulled together and got everything lined up for us, all we had to do was view the property and sign the tenancy agreement. A massive thank you to Sally Bulmer and her amazing team for keeping us in mind we are both still a little bit in shock but very excited. Thank you very very muchPositiveResponsiveness, Professionalism

Beverley · 25 August 2021

★★★★★ 5/5

Google

From start to finish Bulmers letting have been fantastic. From the initial viewing to the signing of the contract, highly professional staff and very personable, I would highly recommend Bulmera to anyone.

George · 16 November 2024

★★★★★ 1/5

Google

Avoid at all costs, Bulmers work on the fringes of the law at best. We moved to Malton for the wifes work at short notice, started to hear bad things once moved in (read genuine reviews and facebook). We were just another family on Bulmers money making wheel. (Short version) Nothing gets fixed you bring to their attention, over a week passed before they returned my emergency call of garage door jamming shut, By this time I had to fix at my expense. The house was cleaner and better repaired than on moving in. On check out all was fine, but no report was given at hand back. Low and be hold months later after chasing for bond, a cleaner was required, locks had failed, (that the assessor had assessed and locked!) We agreed to settle for half the bond just to get shut, simply as we could afford to. Bulmers treat their tennants as second class citizens and cash cows, they should remember they are paying customers. If Sally Bulmer and her family need an essential emergency service, I hope they have not all rented from them & now left town! Final Note Malton is a fantastic place, it will not be if Bulmers are the Bastians of the housing stock.

Jason · 8 July 2019

★★★★★ 1/5

Google

Worst letting agent ever. Poor communication= poor experience. There is another word starting with "Bul" that I could use to describe Bulmers, which would be a better fit for the company- but I won't sink to that level. Just take my word for it and NEVER EVER USE THIS AGENT. Unless you want to be on tender hooks wondering if you will get your hard earned deposit back, or actually respond inquiries/ problems. If you do ignore there terrible reviews and risk it- please don't expect a lot from them because you will be very disappointed!

Gemma2 · 8 July 2018

★★★★★ 1/5

Google

STEER CLEAR AT ALL COSTS. Sally Bulmer is the most rude, obnoxious, patronising 'woman' I've ever met. Their selection process is ridiculous, they treat their tenants appallingly. Dawn Ferrer is an awful person too, speaks down to people during inspections and never sends the reports of inspections. Repairs are never carried out, our patio door has never opened during 14 months despite numerous reports. Raw sewerage was leaking into the garden yet still nothing was done. I'd rather live on the streets than rent through these awful people again.

Heidi · 8 July 2017

★★★★★ 1/5

Google

Very unprofessional and will ALWAYS try to abstain from returning people bonds. I am prepared to take them to court for my bond the house in East Ayton is cleaner than it was when we moved in. The chimney breast was damp beyond belief and it took them 6months to replace the roofs. Do not use these to rent from you will have to fight for your rightsNegativeProfessionalism

Delia · 25 August 2021

★★★★★ 5/5

Google

We needed to find a place to rent with a dog at short notice as we’d pulled out of our house purchase. Sally arranged for us to view a property within a couple of hours of our initial call. She subsequently suggested and we viewed another property that better suited our needs. The due diligence process for renting was clear and straightforward. Any issues with the property have been quickly responded to and actioned. The Fixflo tool is particularly good as it makes it easy to pinpoint and describe the problem with the use of clear images and pick lists of common issues. It’s our first experience of renting and we’ve had a positive experience.

Caroline · 30 September 2025

★★★★★ 5/5

Google

I helped a Ukranian guest and her son to find accommodation in Malton. Bulmers have been fantastic, helpful and professional. Thank you to all the team but especially Clare who has looked after us throughout the process

Anne · 16 April 2024

★★★★★ 5/5

Google

Having found myself in a stressful situation with my previous landlady, I turned to Bulmers to find me somewhere else. They have not let me down, finding a property that Sally thought would be just right for me, and it is. Huge thanks to Sally and her team (esp Clare) for their time and service

Pam · 9 December 2022

★★★★★ 1/5

Google

Summary: Unprofessional and unscrupulous behaviour. Trying to get us to overpay utilities and withholding our entire deposit without justification. By far the worst agents we have ever dealt with. More detail: We were moving to the area from several hundred miles away and filled with trepidation, so asked that the minimum term of our tenancy be only six months in case we found ourselves to be unhappy. In order to secure the six month minimum term we offered an increased rent over the 12 month minimum term on the verbally agreed understanding that our tenancy would go onto a rolling basis after the initial period. After living in the property for only four months we were told that we would either have to vacate or sign up to a further 12 month fixed term period and that, after this further 12 months, we potentially would have to sign up to another 12 months. Clearly meaning that there was no rolling contract ever intended. We also agreed to pay the utilities via the landlord as this was her preference. However, Bulmers regularly tried to get more money out of us than was due, with one month’s utilities calculation coming out as 10 times the amount that we actually owes. Bulmers refused to accept our perfectly valid calculations, shared with them via excel in preference of their own manual calculations each month which were nearly always incorrect, requiring back and forth to land on the correct figure. Bulmers refused to let us have any direct contact with the landlord and frequently would play us off against each other, which did not enable a good relationship. Nor did this result in the best outcomes for us or, perhaps more importantly as they were paying service fees, our landlord. They then tried to charge us a re-letting rate of £750 which is illegal. Bulmers disputed our entire deposit at the end of our tenancy, making several false claims against our deposit. We had to take this to adjudication, thankfully agreeing in our favour on almost all grounds and securing the majority of our deposit back. Based on our experience we would not recommend using Bulmers due to Sally Bulmer’s bullying tactics and the lack of professionalism. I would urge any landlords to find an agent that better represents their interests.

Thady · 21 May 2024

★★★★★ 5/5

Google

We had a wonderful experience renting our new home through Bulmers Letting. Special mention to Clare & Abbie who were friendly, polite and very professional throughout the whole process which was quick and easy.

Jon · 26 February 2024

★★★★★ 5/5

Google

I can not recommend Bulmers letting agency enough. Absolutely excellent to deal with. Really friendly, very fare and completely non pushy. Many thanks Claire and Abigail ☺️

David · 20 June 2024

★★★★★ 5/5

Google

Just completed a let with Bulmers, managed to view a property in a bank holiday, submit the paperwork and be accepted within 48 hours. What an exceptional service, special thank you to Clare who supported us through the process from start to finish. Very highly recommended. 5 stars

Wayne · 7 July 2022

★★★★★ 5/5

Google

The ladies are good to deal with, especially Sam who had to listen to me waffling on about old times. 👍 …

David · 27 March 2024

★★★★★ 1/5

Google

I used to rent a property of Bulmers and can say hand on heart I will never use them again Sally Bulmer is a complete waste of space totally unprofessional and has no people skills she couldn't run a bath. Highly recommend avoid at all costsNegativeProfessionalism

Keith · 25 August 2021

★★★★★ 5/5

Google

Fantastic, easy flexible and a very smooth process of changing homes for me due to Bulmers fantastic smiley staff (special shout out to Clare). I haven’t had such fast and easy-going process - it was a pleasure from first viewing till getting keys and a pack of goodies from Bulmers (great small surprise). Highly recommend!

Yuriy · 2 November 2023