Trusted Agent profile · Mallow
★★★★★
277 reviews across 3 platforms
53-54 Main Street, Mallow, P51 Y928
Part of Sherry FitzGerald O'Donovan, see every office.
Sherry FitzGerald O'Donovan's office in Mallow, at 53-54 Main Street, is rated 4.3 out of 5 across 277 reviews on three platforms, including 104 Google reviews rated 4.9.
Every review we hold for the Mallow office, from every platform, shown as written. First names only.
5/5
GoogleThank you so much to Jayne and the team at Sherry FitzGerald O’Donovan. A very professional team that kept us up to date at all times throughout the sale process. I highly recommend them, it was a very a stress free experience.
Thank you for your kind words Clare. From all the team at Sherry FitzGerald O Donovan.
5/5
TrustpilotSherry Fitz Mortgage Advisors: The best mortgage experience via Gillian from Sherry Fitz
Extremely satisfied with the Mortgage and Life Insurance advice we received for our first home journey from Sherry FitzGerald financial services. Gillian Stewart was our financial advisor who guided us professionally in each part of the mortgage journey with a personal touch. We cannot image what we would have done without here step by step guidance and support. We consider getting Gillian Stewart as a mortgage advisor a blessing. If you are like and looking for a GREAT mortgage advisor to take you though your mortgage journey, what ever special circumstances you may be in, Gillian Stewart from Sherry Fitz will your best choice. Already a few of my friends are with Gillian and they are experience here awesomeness.
5/5
GoogleI highly recommend Jayne in Sherry Fitzgerald Mallow , who managed the sale of my house . She made the whole process as painless as possible for me and not sure I’d have had confidence to follow thru without her support.
5/5
GoogleSherry Fitzgerald O'Donovan auctioneers are the reason we are having our home now. Without them probably we didn't get it. We were looking long time and never find something to fit our needs and budget until they told us about new estate in Mallow. All staff was very nice and helpful to us. We felt is a big difference between them and other auctioneers in Mallow! We are so grateful! Thank you guys!
Thank you for your kind word Adrian, appreciate it. Best wishes Michael, Jayne & Joan
5/5
GoogleVery happy with the service provided. Open, transparent and informative communication throughout. Dealing with the team was very easy. Michael, Jayne and Joan were very approachable and always helpful. My family and I were very happy with the outcome. Thanks.
Thanks Clive, appreciate the your kind words. Best wishes to you and your family from all at Sherry Fitzgerald O' Donovan Mallow.
5/5
TrustpilotGreat to deal with
I have had a very positive experience working with Linda Christopher from SherryFitzgerald O'Leary Kinsella in Gorey. Clear communication and support during the sale of my home.
Hi Arlene, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald O'Leary Kinsella
5/5
GoogleWe sold our family home this year facilitated by Michael O' Donovan and his team in Sherry Fitzgerald O' Donovan in Mallow. Throughout the preparations, subsequent viewings and final dealings, Michael and Joan advised us and kept us fully informed of all developments, helping us to navigate this sometimes difficult and emotional journey. Calls to the office were always promptly dealt with or returned. For these reasons along with Michael's calm professionalism and Joan's warmth and good spirits on the phone, I have no hesitation in recommending this auctioneering team in Sherry Fitzgerald O' Donovan.
5/5
GoogleThe Customer service received is Excellent Joan is so helpful , very obliging and always on the end of phone to assist with any queries.
1/5
TrustpilotActually non-professionals stay away
Actually non-professionals stay away. Their agent discussed my private information with a third person, this one told me all about it. When I asked for closing dates they were always elusive. I was in the lead for a house for over two weeks without anyone making further offers. When I called to find out where we were in the negotiation as soon as I got off the phone after 1 minute a new offer came in. The lack of transparency and the lack of professionalism of the agent makes me suspect that there is something dishonest going on. In the end I withdrew my offer despite being very willing. When it comes to investing my money I want answers to my questions and I want to deal with serious people not kids. Sheery f. Go hoe the fields! Dear Sarah thank you for your interest, but I honestly do not intend to waste any more time with Sherry fitzGerald. By the way, the day after I withdrew my bid and went out. Your agent sent me an e-mail trying to push the price further outside the online auction. Shameful stuff.Fortunately, there are serious agencies in Dublin that publicly announce bidding deadlines on their sites. And deadlines for house viewings. They don't play games to raise an extra EUR 2,000. When a customer has to invest over 500K in Cash. I'm just telling you that your agent lost a 570k cash sale, to try to pull in an extra 2000k. The house is still for sale today.
Response on 2nd April: Dear Claudiano Rosati Stampa, I note that you do not wish to pursue this matter further. However, we are keen to fully investigate the situation you describe. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,SarahResponse on 25th March: Dear Claudiano Rosati Stampa,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
5/5
GoogleFrom Valuation, to fantastic photos and promotion, leading to an offer on first viewing, Michael and his team provided a first class service, keeping me informed on all aspects throughout, to completion of sale. I highly recommend this firm.
Thank you very much Fiona for your kind words, its much appreciated
5/5
GoogleHad a great experience purchasing our first property through Sherry FitzGerald O'Donovan. Staff were kind, helpful and always a call away with any questions or issues needing resolving.
Hi David, thank you, best of luck in your new home, Micheal, Joan & Jayne
5/5
GoogleSherry Fitz O Donovan Mallow, are a fantastic team to deal with. They sold a house for us last year, the house was sold before the “For Sale “ sign even went up ! Everything was made very easy for us & they collected our post for months after! I would highly recommend them for any property needs. Patsy & Alan Cambridge
5/5
GoogleHighly recommend Sherry Fitzgerald O'Donovan. Micheal, Joan and all their staff are very professional and guide you through each step of Selling your property. They are approachable and friendly and a pleasure to deal with.
Thank you Ann & Stephen for your kind words, its much appreciated, Michael, Joan & Jayne
5/5
TrustpilotPippy Proger - Excellent service from 1st viewing to getting the keys!
We recently purchased our new home through the Sherry Fitzgerald Dun Laoighre office and I have to say we were both very happy with the overall process and we were especially happy the Sherry negotiator, Pippy Proger. Even after going sale agreed Pippy was always available to us and worked tirelessly to ensure a smooth and on time closing.
5/5
Trustpilot5 stars for Tallaght office
Ronan and Sean in the Tallaght office office helped us with the sale of our dad's house after he died. The virtual staging helped to show the house in a more contemporary way. And queries we had, were promptly handled. Professional service overall.
5/5
TrustpilotWorld-class customer experience from Linda Christopher at Sherry Fitz Gorey
As Americans buying our first property in Northern Ireland, Joyce and I were completely out of our depth. The process was entirely different from the US, and we immediately hit a multi-buyer bidding war and frustrating solicitor delays.
5/5
GoogleAs a first time buyer, I couldn't have dreamt of a better experience! Jayne is so knowledgable and kept me up to date at every stage! Joan is an absolute star! No question or concern was silly or too small! The whole team is great! I would 100% recommend Sherry Fitzgerald O donovan Mallow to everyone! 10/10 service
5/5
GoogleThank you to Michael and his team for their excellent professional service in a recent house sale and I would highly recommend them for any future sales or purchases. Best wishes for the future.
Hi Marian, thank you for your kind words, much appreciated, Michael , Joan & Jayne
5/5
GoogleIt was an absolute pleasure both selling my old house and buying my new house with Sherry Fitzgerald O'Donovan. I received great guidance, advice and support throughout the process. The team went over and beyond to answer all my questions and dealt with every query with great patience and understanding. I am so grateful to Michael, Jane and Joan for making this experience so worthwhile and now that I'm settled in my new home, I look back and realise the huge effort and dedication that went into making this journey possible. Thank you to all the team! Míle buíochas!
Thanks Eleanor, thank you, much appreciated. Best wishes to you and your family in your new home from all the team at Sherry FitzGerald O' Donovan Mallow.
5/5
TrustpilotHouse Sale
Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.
5/5
TrustpilotProfessional
I had a great experience working with Linda Christopher from start to finish. She was professional, responsive, and made the whole process feel straightforward and stress-free. Communication was clear at every stage, and she was always available to answer questions or provide guidance when needed.
1/5
TrustpilotWe as a customer we have right to know…
We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.
Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
5/5
TrustpilotSherry Fitzgerald's communication with…
Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.
Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald
1/5
TrustpilotUnprofessional and very disappointing
My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sherry FitzGerald O'Donovan's Mallow office has 277 reviews across three platforms: 104 on Google, 5 on Facebook, 168 on Trustpilot (across the whole business).
Sherry FitzGerald O'Donovan Mallow is rated 4.3 out of 5 across all 277 reviews, and 4.9 out of 5 on Google from 104 reviews.
Sherry FitzGerald O'Donovan Mallow, 53-54 Main Street, Mallow, P51 Y928.
