Every review we hold for the Mallow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHad a great experience with these
Had a great experience with these, very helpful and delight to deal with. Jerri-ann was very polite friendly and a joy to speak with and John was lovely and answered any questions we had and if he didn't know he went and found out and got back to us.
Aideen · 18 April 2024
Agent replied · 27 October 2024
Hi Aideen, Thank you for taking the time to provide us feedback. We wish you the best of luck in the future. Regards, The Sherry FitzGerald Team
★★★★★ 5/5
GoogleMy dream of purchasing a house in Ireland so that I could retire home from the US finally happened last year. Throughout the process, my husband and I had the pleasure of working with Jayne from Sherry Fitzgerald in Mallow. We greatly appreciated Jayne’s professionalism and support throughout the process. There was a lot of back and forth with the seller and Jayne was so accommodating of the 5-hour time difference. We never waited long for responses and didn’t have to guess at what was happening. Jayne kept us informed every step of the way. We cannot recommend her highly enough for anyone looking to purchase a house in Ireland.
Vera · 26 April 2024
★★★★★ 5/5
GoogleWe had the pleasure of dealing with Jayne, Michael and Joan over the course of a few months both with purchasing a property and selling our own property at the same time. What could have been a very stressful time was made so much easier with the help of the team at Sherry Fitzgerald O Donovan Mallow. The communication from Jayne and Michael was fantastic and were always a phonecall away if we had any questions throughout the experience. Joan in the office was the loveliest woman and always a pleasure to speak with. Whenever we had viewings they would update us immediately with feedback and we were constantly being kept in the loop with updates on the purchase of the new property. We had dealt with other auctioneers in the past buying our first house and what sets them apart is that they are top of their game with their jobs and also add another level with their warm and friendly demeanor. I would highly recommend them if you are looking to sell your property, you can be sure they will do the job and more!
Laura · 26 April 2024
★★★★★ 5/5
GoogleI had an excellent experience in selling my property with Sherry Fitzgerald O 'Donovan and I highly recommend them. Michael and Jayne were extremely professional and made sure my property was presented to the highest standard for sale. I was kept up to date on all viewings and offers on my property. They negotiated a fair value price for my property and were so patient in giving me time to reflect on accepting offers. They were also a great support to potential buyers, allowing them to review the property on numerous occasions, when deciding if they would make an offer. They worked very well with my solicitor, providing any information that was needed to ensure that the contracts were drawn up efficiently, which really helped speed up the closing stages of the sale. Joan, who works in the office was a great support in keeping the communication lines open and provided constant support to me, any request I had, was never a problem to her. I would like to thank Michael, Jayne and Joan for completing the sale seamlessly. I received a personal and professional service from them all.
I really appreciate all you have done and would not hesitate to recommend you to friends & family buying/selling a property in the future.
Donna · 26 April 2024
★★★★★ 5/5
GoogleSFOD have managed a rental property on my behalf for over two years. They have been nothing but professional in marketing, securing appropriate tenants and managing the property during this time. They are very responsive to queries, action …
Kate · 16 February 2026
Agent replied · 16 April 2026
Thank you Kate, MIchael, Joan & Jayne
★★★★★ 5/5
TrustpilotNathan was excellent and professional.
We just purchased our first house with Nathan and it was a great experience from start to finish. He was welcoming, friendly, informative and just a nice guy. Always replied back within the hour and very professional. Great experience and a massive thank you Nathan.
Danielle · 16 July 2025
★★★★★ 5/5
GoogleWe found Sherry FitzGerald in Mallow to be an extremely friendly, hard working and honest team of people who have excellent interpersonal skills when dealing with buyers and sellers. I would have no hesitation engaging with them in the future and highly recommend the team to anyone within the property market.
Manuel · 25 October 2025
Agent replied · 22 November 2025
Thank you Manuel for your kind words, much appreciated - Michael, Jayne & Joan
★★★★★ 5/5
GoogleI would like to thank Sherry Fitzgerald O Donovan Mallow for their professionalism in recently selling a property on my behalf, especially to Joan, Michael & Jane for their outstanding communication and genuine care and support. I would highly recommend Sherry Fitzgerald O Donovan Mallow.
Caroline · 16 December 2025
Agent replied · 16 April 2026
Hi Caroline,
thank you so much for your kind words, much appreciated - Joan, Michael & Jayne
★★★★★ 5/5
TrustpilotRachel Cooney Sherry FitzGerald Financial Services
Rachel is amazing! She completely took the stress out of buying my own home. I was well informed at all times of what needed to happen to move through each stage of the mortgage process, the expected timeframes and how to minimise potential pitfalls.Rachel is a top class broker with great product knowledge of all the products each lender and life insurer offer. The features and benefits of each product were super well laid out so it was easy to see which lender, rate and insurance were the best for me to go with. I'm grateful for all her help throughout and her colleague Jane's help at the later stages for drawdown and would recommend anyone to apply for a mortgage through her.
Cathal · 17 January 2024
★★★★★ 1/5
TrustpilotDeposit holders
I rented a house with my ex girlfriend, unfortunately we broke up. She contacted the real estate because I was leaving the house to include another person in the contract, they made an agreement with my ex to pay only her part because they will sell the house in 2 months. After this they decided to try to find some excuse for don't pay back complaining about the mattresses, luckily we had pictures to prove was so bad. Later on was excuses about don't have acess to his father account because he passed way. An huge company should not support this kind of things.
Juliano · 11 October 2024
Agent replied · 27 October 2024
Hi Juliano,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
★★★★★ 5/5
TrustpilotRecently got a mortgage and Nora was a…
Recently got a mortgage and Nora was a great support to me. She was swift in responding to emails, text messages and phone calls whenever I contacted her with regards to the sale process. Sometimes made phone calls on my behalf to significant others or directed me on who to call in the bid expedite the process. She was so friendly and always ready to help even when she was on holidays. Will recommend Serry Fitzgerald McDermott company to anyone interested in buying their own home any day.
Shirley · 26 November 2023
★★★★★ 5/5
GoogleI had the pleasure of dealing with Michael and Joan at SFO’Donovan in Mallow when selling a house recently. Nothing was too much trouble for these wonderful people, any unanswered call (rare) was returned within the hour and any query was …
Barbara · 16 December 2025
Agent replied · 16 April 2026
Thank you Barbara for your kind words , much appreciated -Michael & Joan
★★★★★ 5/5
GoogleWe recently purchased our first house in Ireland with Sherry Fitzgerald O’Donovan in Mallow. Because we were moving from mainland Europe, we needed to be assured that the purchase would go through before the contractual lease on our property abroad came to an end. We were anxious because we are not used to the Irish house-buying system, specifically that the completion date in the contract may not end up being the actual completion date. However Michael made sure that the vendors completely understood our situation and gave us regular updates about their position to help allay our concerns. In the end our purchase was completed on time in 12 weeks, on the day that Michael set right at the start. Jayne and Joan in the office have also been fantastic in helping us on completion day and beyond eg. with letting in a mattresses delivery before we formally got the keys on completion day, and recommending a plumber because immediately on moving in we found a major blockage in the kitchen. Thanks very much to the team for all their help throughout the process and I look forward to seeing you all around Mallow!
Valerie · 24 October 2023
★★★★★ 5/5
GoogleThey were very professional in all the dealings with selling my house, double checking of all details and persons bidding for the house, they were very helpful and supportive getting it over the line, Jayne was very helpful with keeping up to date with the buyers and any details that had to be sorted,plus kept me calm on certain issues when needed to be dealt with. Couldn’t recommend a better Auctioneers.
Jim · 26 April 2024
★★★★★ 4/5
TrustpilotJust want to express how…
Just want to express how friendly,diligent,honest and professional Linda Christopher was right through the…More
Peter · 14 March 2026
★★★★★ 5/5
TrustpilotFantastic experience with Linda at…
Fantastic experience with Linda at Sherry Fitz Gorey. We were delighted with the professionalism and speed the LTV valuation was provided in. Very helpful staff and very easy process overall.
Aisling · 9 March 2026
Agent replied · 21 March 2026
Hi Aisling,
Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future.
Kind regards
Sherry FitzGerald
★★★★★ 5/5
GoogleHighly recommend Sherry Fitzgerald O Donovan. Great service and very professional from start to finish. Had the pleasure with dealing with Micheal Jnr for selling and buying new property and always on hand to answer any questions or queries..Great team and thank you Michael, Jane and Joan
Nancy · 24 October 2023
Agent replied · 23 October 2024
Thank you for you kind words, its much appreciated, Michael Jayne & Joan
★★★★★ 5/5
GoogleWe have been renting a property from SFOD for a number of years. Joan is a pleasure to communicate with, professional, helpful and always easy to get a hold of when needed.
Always happy to carry out repairs and fix any problems. Happy to recommend them!
Veronika · 24 October 2023
Agent replied · 23 October 2024
HI Veronika
thank you so much for your kind words, its much appreciated....Joan
★★★★★ 5/5
GoogleGreat service. Informed throughout the entire process. Everything was very professional and done very efficiently.
Louise · 16 February 2026
★★★★★ 5/5
TrustpilotNora Meaney Carlow - 5 star review
I dealt with Nora Meaney in Sherry Fitzgerald Carlow Branch and I highly recommend her. Purchasing a house can be very stressful and she made the whole process a lot easier. Nora was very quick to respond to my calls or emails and very thorough and takes pride in her work. She's an absolute lady and thanks to her, I now own my forever home!
Clodagh · 21 June 2024
★★★★★ 5/5
TrustpilotThank you to Paul Stack, Sherry Fitzgerald, Abbeyfeale
Thank you to Paul Stack, Abbeyfeale and his team for their incredible work. During all stages of the process they were extremely professional , fair and patient and dealt with all queries in a highly professional and timely manner. Paul was exceptional. He was experienced, knowledgeable and hardworking and was always generous with his time, his advice and his assistance. I would have no hesitation whatsoever in recommending Paul and his team for any house sale.
Brid · 3 November 2023
★★★★★ 1/5
TrustpilotNo respect, no professionalism, BIG No company!
OH, my God! they are careless and 100% unprofessional. We traveled to Ireland to see their propriety. The call center girl was dry manners like she was doing a huge favor to call you and let you visit the room. The man to show the house came late, forgot the keys, and didn't have a clue about the house. The property was dirty, smelling, and damaged. The next day when we asked questions about the house's functioning they got angry and someone informed us that the house had been rented. I wonder if there is a worse service than that. My experience was below the expectations. I hope that the Irish real state market can not be based on that, no respect to the prospect.
Rosana · 19 June 2024
Agent replied · 27 October 2024
Hi Rosana, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
★★★★★ 1/5
TrustpilotWeb chat gave no info just looking for as much pers information they can get out of yoy
I went on Sherry Fitzgerald website sat 15June24. I was looking at specific property and an offer to chat popped up "what do you want to know about this property" I replied is this still on the market and if so what is the current highest offer. Chat replied "great question who am I talking to" I gave my name. Then chat asked for my phone number then my email. I asked again if the property was still on the market. Chat asked me if I was also selling. I said no. Chat then told me they were at home,had no access to information and someone would contact me Monday. I was duped into giving my info under the belief that the person chatting could answer basic questions. I went on the website again and got another offer to chat. I was curious so I started to chat again. Again they asked for my name. I replied that before I gave them my personal info could they tell me some basic info. The person chatting said they could see I had been talking to a colleague. I asked what the point of all this was as they could not answer basic questions. The person chatting then wrote " I think we've lost the connection are you still there" I answered yes I'm still here. But I got a message saying connection lost. The whole thing seems like a scam to get personal info. Is this chat run by Sherry Fitzgerald and do they take responsibility for keeping it secure. All they needed to have is a recorded message that the office is closed contact them Monday.
Philomena · 15 June 2024
Agent replied · 27 October 2024
Dear Philomena, Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our live chat unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
★★★★★ 1/5
TrustpilotNever again would I deal with sherry…
Never again would I deal with sherry Fitzgerald Farrell after my experience with Justin. He was the most unprofessional person iv ever come across and shafted me over a house I was the highest bidder on for weeks. It’s so obvious he sold it to a friend or someone he knows. I’m absolutely disgusted and angry and upset at the way he’s treated us .the online bidding platform magically kicked me off the bidding and I contacted Justin to tell him and he hung up on me and wouldn’t return my calls or texts. And boom house sold to someone else in minutes after I being the highest bidder for weeks.
Suzanne · 13 June 2024
Agent replied · 27 October 2024
Dear Suzanne.Apologies for the delay in responding to you. We appreciate you taking the time to give feedback. We are sorry that your experience with our franchise member Sherry FitzGerald Farrell was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap. Kind regards, Sarah
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