Every review we hold for the Maldon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat team working at Beresfords
Great team working at Beresfords, everyone was very helpful and attentive. Special thanks to Jay and Natasha for helping me through the process. I would recommend Beresfords to anyone looking to buy or rent.
Wazim · 3 December 2024
Agent replied · 29 December 2024
Hi WazimThanks for your feedback and I am so pleased that our local lettings team in Chelmsford were both helpful and attentive throughout the process. It's great that you would recommend us to others and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotWe recently put our house on the market…
We recently put our house on the market with Beresfords Estate Agents and from day one we were extremely well looked after by Charlotte Micallef and Josh Sutherland.
Eddy · 2 June 2026
Agent replied · 4 June 2026
Many thanks Eddy for your 5 star award and kind recommendation for Charlotte and Josh from our Upminster office. Both are focused on providing the best possible customer care and will do everything within their power to ensure the process is stress-free, guiding and supporting from the first point of contact. They will appreciate you sharing your experience and whilst you were not able to move forward on this occasion, I hope that we can be of further assistance in the future.
Alison Horsley, Customer Service Director.
★★★★★ 5/5
GoogleAn excellent professional service from Nic Lindsell and the rest of the team at Beresfords Maldon. This was evident from the beginning where time and care was spent by Nic when taking the photos which were the best we have ever had done for a house move. The whole team at Maldon were so helpful and we highly recommend them.
Michelle · 21 June 2023
Agent replied · 20 June 2024
Hi Michelle,
Many thanks for the great review for Nic and the team at our Maldon office. The team are all dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion. They will guide and support throughout the journey, keeping all parties regularly updated. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleThank you so much to Olivia who made buying our first flat very easy and stress free!
Beth · 30 June 2025
Agent replied · 27 December 2025
Hi Beth,
Many thanks for the 5 star award and kind comments for Olivia who is based at our Maldon office. It is pleasing to hear you had a positive experience and the process was made easy by Olivia, who is dedicated to providing the best possible customer care. We wish you many happy years in your new home.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GooglePERFECT, TAKES THE HASSLE OUT OF LETTING PROPERTY. Alice is just fabulous, provides a seamless end-to-end service and preempts the needs of both landlords and tenants. Extensive knowledge of the area and the ever-changing rental regulations removing any ambiguity from the process. Extremely responsive and always goes over and above on any request. I wouldn’t use anyone else.
Rebecca · 21 June 2023
Agent replied · 20 June 2024
Hi Rebecca,
Many thanks for your positive review. It was pleasing to read that your experience with our lettings team in Maldon was hassle free and that you found Alice to be extremely helpful and proactive throughout the whole process. I know she will be extremely grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleNic, Neil and Rebecca were excellent professionals and were invaluable in the process of buying and selling our properties. Informed, updated and ultimately effective in moving along what was a very difficult chain. Worth their weight in gold. Especially considering the dyer array of competitors in their field. You will not regret this team when they are representing you!
Thomas · 21 June 2023
Agent replied · 20 June 2024
Many thanks Thomas for the great review for the team at our Maldon office. You will have been in very safe hands as the team have many years experience in the industry. With their knowledge and expertise, they would have been ideally placed to deal with any issues that may have arisen during the process. They will guide and support throughout the transaction keeping all parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotAll of the team are helpful and the…
All of the team are helpful and the process of letting my flat has been very smooth.
Richard · 8 August 2026
Agent replied · 25 September 2026
Hi Richard
Thanks so much for posting your feedback. I am pleased that you have found our lettings team to be helpful and you have felt that the process of letting out your property has been a relatively smooth process. We look forward to assisting you again in the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotThe most Honest and Honarable Man
Tom is most nicest person I have ever met, all the through the process he supported me, and was calm, patient at a point whe my Referencing was coming through I almost gave up, but Tom asked me to not to give up to keep pushing and now I have moved in. Tom is best and will forever be appreciated.
Vivian · 17 May 2023
Agent replied · 12 June 2024
Hi Vivian,I just wanted to reply personally to thank you for taking time out to post your detailed feedback. I am so pleased that your application for a tenancy completed successfully and it was great to read that Tom was there to support you throughout the process. I hope you enjoy your time living at the property and thank you for providing us with a 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotAll staff involved where so helpful and…
All staff involved where so helpful and they worked hard to find us a property and would highly recommend
Ricky · 20 July 2026
Agent replied · 25 September 2026
Hi Ricky
Thank you for providing us with your feedback. I am pleased that you have been happy with the service our staff have provided to you and it is great that you would not hesitate in recommending us to others. We all appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleI personally dealt with Danny from the maldon branch, and my first experience with Beresford has been great, very helpful, very quick to answer any questions and help with anything, made my move very swift and stress free
Harry · 17 August 2024
Agent replied · 24 August 2024
Hi Harry
Thanks for taking time out to provide us with your feedback following your recent dealings with Danny. It's great that you have had a positive experience and the process has been stress free.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotHad a great experience in my time with…
Had a great experience in my time with Beresfords as a letting agent for my rental property. They were always happy to assist with any queries I had - helpful and reassuring with knowledge and expertise. Lauren Johnson in particular was an excellent point of contact - thanks for all your help and words of wisdom Lauren!
Sarah · 3 June 2026
★★★★★ 5/5
TrustpilotVery efficient Inventory Clerk
Very efficient Inventory Clerk - I found Hannah Grant helpful to deal with as a recently departing tenant. She did the final inventory report which was done without my attendance. The final report was finished very quickly, Landlords agreed to the release of security deposit and I was refunded the monies in less than a week (no deductions). To be clear my five star review is specifically for Hannah and not Beresfords as a company, which as a tenant, I found to be a somewhat indifferent company to deal with!
Darren · 30 October 2024
Agent replied · 29 December 2024
Hi Darren,We very much appreciate your feedback following your recent dealings with Hannah Grant. It's great that you found the check out process following expiry of your tenancy easy and efficient and that your deposit was refunded in full within a very short space of time. I know that Hannah will be very grateful for your kind words. I would be keen to find out a little more about your experiences as a tenant in general during your tenancy following the other comments made within your review. Please feel free to email me directly: sb@beresfords.co.uk.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotExcellent and friendly team who touched…
Excellent and friendly team who touched base frequently and made sure our wants were catered to when suggesting properties. Will be called upon again when we decide to move next. Special thanks to Paul and Alice.
Josie · 19 August 2024
Agent replied · 24 August 2024
Hi JosieWe appreciate you providing us with your feedback. I am pleased that our local lettings team have remained in touch with you on a regular basis during your search for a suitable property. Hopefully we can assist you again at some point in the future.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotProperty visits
I’ve been inspected by Amy 3 times since moving in 1 year ago. Amy is always very professional and always takes notes of any issues or concerns I have.
Sandra · 4 December 2024
Agent replied · 29 December 2024
Hi SandraThank you for finding the time to provide us with your feedback. I am pleased that Amy has always adopted a professional approach when visiting the property which you rent. I know she will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotSuper Efficient
Having very recently dealt with Grace on an issue of Property maintenance I found her to be extremely fast and efficient. Let's hope Grace stays with the Beresfords team, she is super efficient.
Veronica · 1 October 2024
Agent replied · 24 August 2024
Hi VeronicaMany thanks for posting your review. It is great that you have been happy with the service Grace has provided and that she dealt with your issue quickly and efficiently. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery helpful throughout the letting…
Very helpful throughout the letting process and very prompt responses to our emails and phone calls
Geoffrey · 21 July 2026
Agent replied · 25 September 2026
Hi Geoffrey
Thank you for your recent review. I am pleased that have found the process of letting a property with us to be relatively easy and that our staff have kept you fully up to speed throughout with progress. We all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotFantastic experience
Fantastic experience. Very quick and efficient letting process. Responsive and very helpful answering any questions you have. Smoothest process I’ve had getting a flat :) . Amy was a great help and was very attentive and lovely. Christine was a great help too.
Precious · 28 March 2024
Agent replied · 12 June 2024
Hi PreciousThanks for taking the time to provide us with your feedback. I am so pleased that following your recent dealings with us your experience was very positive. We invest heavily in both training and development of our internal processes to ensure our clients' journey is as smooth and stress free as possible. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotThey have been amazing
They have been amazing, there was a slight hiccup but Debby got it completely sorted and took all the stress away, couldn’t be more thankful
Sarah · 12 May 2026
Agent replied · 4 June 2026
Hi Sarah
Thank you for posting your recent review. It was great to read that Debby in our lettings department at Braintree was able to assist you with your recent issues, making the whole process stress free for you. I know she will very much appreciate your kind words.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleJust want to give Olivia from beresfords in Maldon a quick review, we are near finalising our new bungalow, she has been amazing, she always promptly replies to our constant questions, and just been fantastic, I don’t usually do reviews, but Olivia has gone above and beyond for us,
K · 13 October 2025
Agent replied · 12 November 2024
Many thanks for the great review for Olivia who is based at our Maldon office. Olivia prides herself on the quality of her customer care, guiding and supporting as a transaction progresses whilst keeping in regular contact with all … More
★★★★★ 5/5
TrustpilotGreat Communication and Very Efficient
I am very pleased with Beresfords Agents in Maldon, they have Let a property for me very quickly and the communication has been fantastic. Both Abby and Danny in the lettings team have been exceptional. Thank you Very Much
Liam · 24 May 2024
Agent replied · 12 June 2024
Hi LiamSo pleased that our team in Maldon managed to let your property very quickly and that throughout the process you have been impressed with the communication. We are all very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotRylie and Adam have been brilliant
Rylie and Adam were brilliant, both had professionalism and deep understanding of the local market and made the entire process seamless and stress-free. They went above and beyond to show properties that matched our needs and budget, offering valuable opinions and insights without any pressure.
Ryan · 19 January 2024
Agent replied · 12 June 2024
Hi Mr. Dobson,Thanks so much for your feedback. I am pleased the lettings team at Brentwood impressed you with their approach and demonstrated their extensive knowledge of the local lettings market. We are all very appreciative of your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat experience with Beresfords
Our experience with Beresfords has been great, the team have given us lots of useful information with prompt responses and a welcoming approach. Thomas Enderby has been very helpful and has helped us through the process and was quick to assist us on any queries we had
Laurie'elle · 2 December 2023
Agent replied · 12 June 2024
Hi Laurie'elle,Thanks so much for providing your feedback. I was pleased to read of your positive experience, having dealt with our lettings department in Chelmsford recently. We are all very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotKaty was very helpful and supportive…
Katy was very helpful and supportive for our check out. Detailed the expected outcome in a clear and concise manner, and have already have check out documents.
David · 29 November 2024
Agent replied · 29 December 2024
Hi David,I am pleased that you were impressed with the way in which your check out was handled and that everything was provided to you in a clear and concise manner. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery happy with my whole experience…
Very happy with my whole experience today and leading up to the viewing, Tom and Chris were polite and welcoming to all my questions and left myself feeling very satisfied and excited for the next steps! Would highly recommend 👍🏼
Emily · 19 April 2024
Agent replied · 12 June 2024
Hi EmilyI just wanted to respond personally to your recent feedback following your dealings with our lettings department in Chelmsford. I am so pleased that you had a positive experience and that the team responded promptly to any queries that you raised. We are all very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings
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