Beresfords Lettings reviews in Maldon

Hi MahmoudI really appreciate you taking the time to provide us with your feedback following your recent dealings with our local lettings department who cover the Havering Borough. It's great that you found their approach kind, polite and professional and that they went above and beyond to assist you. I know the entire team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Many thanks Gera for the great review for the team at our Maldon office and in particular Nic, your main point of contact. You will have been in safe hands with your first purchase as the team are focused on providing the best customer care. They will guide and support throughout the journey, keeping your regularly updated as the sale progresses. Thank you for your 5 star award and kind recommendation, we wish you many happy years in your new home. Alison Horsley, Customer Service Director.

Hi SteveThanks for your feedback and I am pleased that you were impressed with Rylie's approach. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Lauren, I was pleased to read that you were kept fully informed and updated throughout your recent dealings with us and we all appreciate your 5-star rating. We look forward to working with you again in the future. Steven Bond Managing Director - Residential Lettings

HI LaurajThanks for your feedback. I am so pleased that Debby has impressed you during your recent dealings with our lettings department at Braintree. It's great that we have now managed to find you a suitable property and I hope you enjoy your time living there. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi LauraThanks for your feedback. I am pleased that James was quick to respond to your emails and telephone calls and was professional in his approach. I know that he will be very grateful for your kind words, as we all are for the 5-star rating.Steven BondManaging Director - Residential Lettings

Many thanks for the great review for Neil and Lauren who are based at our Maldon office. Both are committed to providing the best possible customer service, from the first point of contact onwards. They will offer guidance and support every step of the way and keep all parties updated throughout the process. Your 5 star award and kind comments will be much appreciated by both and we look forward to assisting you again in the future. Thank you for the recommendation. Alison Horsley, Customer Services Manager

Hi DavidThank you so much for taking time out to provide us with your feedback. I was pleased to read your positive comments regarding the level of service provided to you by our lettings team at Brentwood, but specifically Eleanor. I know she always goes out of her way to assist her clients and I am pleased that she helped you find a suitable property to rent.Steven BondManaging Director - Residential Lettings

Hi SusanSo pleased that we were able to assist with taking over the management of your flat in an effective manner. This can always be tricky, but its great that our lettings team and Abby in particular have made it a little less stressful for you on this occasion.Steven BondManaging Director - Residential Lettings

Hi Charlie,Trustpilot is not a site we currently subscribe to and I have been alerted to the review you have recently left. I am naturally concerned and disappointed with the comments made within. Following a detailed appraisal of your file and subsequent conversations with our Branch Manager, I am assured your sale is being dealt with. Whilst we do appreciate there was a lapse initially with communication due to high call volumes, this is now in hand and your transaction is being progressed. With house sales currently taking an average of four months to go through, it is unlikely you will meet the stamp duty deadline, regardless of any delay thus far. Rest assured our Branch Manager will remain in close contact with you, but if you have any further concerns, please do not hesitate to contact me on a.horsley@beresfords.co.uk.Alison Horsley, Customer Services Manager

Hi Kara,Many thanks for your feedback. I was pleased to read that you have had a positive experience in your recent dealings with our Company and that Gabby explained everything to you and promptly dealt with any queries. Our aim is to take away from both landlords and tenants alike any potential stress associated with renting and it's great that in this instance our staff met all your expectations.Steven BondManaging Director - Residential Lettings

Hi JoThanks for your positive comments regarding Eleanor in our lettings department. I know she will be very grateful for your kind words, as we all are for the 5-star review.Steven BondManaging Director - Residential Lettings

Hi Mike,Many thanks for taking the time to leave your review. I was pleased to read that on the whole, you have been pleased with the service provided to you. Unfortunately, there can sometimes be delays due to issues which are beyond our control, but I am glad that you have found Karen and her team to be helpful and informative throughout this process. I know they will will all be very grateful for your positive feedback. Steven BondManaging Director - Residential Lettings

Many thanks Eddy for your 5 star award and kind recommendation for Charlotte and Josh from our Upminster office. Both are focused on providing the best possible customer care and will do everything within their power to ensure the process is stress-free, guiding and supporting from the first point of contact. They will appreciate you sharing your experience and whilst you were not able to move forward on this occasion, I hope that we can be of further assistance in the future. Alison Horsley, Customer Service Director.

Hi WazimThanks for your feedback and I am so pleased that our local lettings team in Chelmsford were both helpful and attentive throughout the process. It's great that you would recommend us to others and we all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Michelle, Many thanks for the great review for Nic and the team at our Maldon office. The team are all dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion. They will guide and support throughout the journey, keeping all parties regularly updated. Thank you for the recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Hi Beth, Many thanks for the 5 star award and kind comments for Olivia who is based at our Maldon office. It is pleasing to hear you had a positive experience and the … More

Hi Richard Thanks so much for posting your feedback. I am pleased that you have found our lettings team to be helpful and you have felt that the process of letting out your property has been a relatively smooth process. We look forward to assisting you again in the future. Steven Bond Managing Director - Residential Lettings

Hi Rebecca, Many thanks for your positive review. It was pleasing to read that your experience with our lettings team in Maldon was hassle free and that you found Alice to be extremely helpful and proactive throughout the whole process. I know she will be extremely grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Many thanks Thomas for the great review for the team at our Maldon office. You will have been in very safe hands as the team have many years experience in the industry. With their knowledge and expertise, they would have been ideally placed to deal with any issues that may have arisen during the process. They will guide and support throughout the transaction keeping all parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Hi Vivian,I just wanted to reply personally to thank you for taking time out to post your detailed feedback. I am so pleased that your application for a tenancy completed successfully and it was great to read that Tom was there to support you throughout the process. I hope you enjoy your time living at the property and thank you for providing us with a 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Ricky Thank you for providing us with your feedback. I am pleased that you have been happy with the service our staff have provided to you and it is great that you would not hesitate in recommending us to others. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Harry Thanks for taking time out to provide us with your feedback following your recent dealings with Danny. It's great that you have had a positive experience and the process has been stress free. Steven Bond Managing Director - Residential Lettings