Sibley Pares LLP Maidstone reviews

★★★★★ 5/5

Google

We recently moved home to Sutton Valence. We viewed a number of properties in the area with Marcus Monger at Sibley Pares. We could not have wished for better support and guidance from Marcus who was always available in person or by phone. He is extremely knowledgable and he gave us confidence throughout the entire purchase process. In these days when there are too many people and firms happy to provide a mediocre service at best, Marcus is the exception in dealing with matters in a prompt and courteous manner throughout.

Adrian · 13 December 2024

★★★★★ 5/5

Google

We recently had the pleasure of working with Marcus from Sibley Pares, and I can't speak highly enough of his professionalism, dedication, and expertise. Even though we ultimately couldn't agree on a purchase, Marcus went above and beyond in every aspect of the process, making the experience as seamless and positive as possible. From the very first interaction, Marcus was not only knowledgeable about the market but also incredibly attentive to our needs and preferences. He took the time to understand exactly what we were looking for, and his communication was impeccable, always prompt, clear, and detailed. Marcus was proactive in providing updates, scheduling viewings that suited our busy schedules, and answering every question we had with patience and insight. Marcus consistently demonstrated a high level of integrity and honesty, guiding us through the complexities finding the right property with a calm and steady hand. It was clear that Marcus wasn’t just trying to make a sale; he genuinely cared about helping us find the right property and ensuring we were comfortable and informed every step of the way. Even when negotiations didn't go as planned, Marcus remained professional and supportive, offering alternative solutions and advice without any pressure. His dedication and positive attitude never wavered, and he was always respectful of our decisions. Marcus is a true credit to Sibley Pares, embodying the highest standards of customer service and professionalism. His exceptional work ethic and personable nature made what could have been a stressful process much more manageable and enjoyable. I wouldn’t hesitate to recommend Marcus to anyone in search of an outstanding estate agent. Thank you, Marcus, for your hard work and commitment to excellence. It was an absolute pleasure working with you, and I hope our paths cross again in the future!

Chris · 14 September 2024

★★★★★ 5/5

Google

Well it was a bit of a journey selling my property and buying a new house but Sibley Pares were there all the way and made every effort to sort all problems, chase solicitors and builders and ease the way into my move. Would thoroughly recommend their services. Mitchell Bourner was a trojan in dealing with a sometime crazed client. Many thanks to all the team.

TERRY · 22 February 2025

★★★★★ 1/5

Google

* edit to response I recommend the owner ( no name ) starts listing to calls before leaving a response to genuine reviews when your security says you will get a call back today and you have chased twice to be met with the rudest estate agent I’ve ever dealt with you should adress these issues before leaving a half assed response and understanding the was no fowl language or abuse from myself but wouldn’t it be convenient for your staff member to suggest that to cover up his shocking behaviour Awful service from the commercial team unfortunately Andrew is rude , condescending and apparently very busy he works 12 hours a day apparently 🙄 if your looking to purchase or sale a commercial property you might want to think twice as they are extremely busy already….

Andrew · 16 August 2025

★★★★★ 5/5

Google

I've recently completed a property purchase which was being marketed by Sibley Pares. Mitchell Bourner (representing the seller) was fantastic to deal with. Mitchell was friendly, professional and always responsive to any questions we had. At various times, he also played a key role in keeping things moving between solicitors, helping to push the admin (and sale) along. Both Mitchell and Sibley Pares were very easy to deal with and I would certainly recommend them to others looking to buy and sell a property.

Leo · 5 July 2025

★★★★★ 5/5

Google

Maidstone branch: Best letting agent service we've ever experienced start to finish. From the very first time we met our agent Marcus when viewing properties we noticed he engaged with us a lot more than previous agents who would make us feel rushed to have a quick look around whilst they stand there on their phone or silent, Marcus was friendly, chatty, pointing notable things out to us and ultimately making the entire viewing more relaxed. The processing also went smoothly with Mitchell's help in the office, great communication throughout, we are now happy, moved into our New home. The welcome gift package was a lovely touch. Thank you to all the team at sibley Pares Martin & Shirley Lee.

Shirley · 18 February 2024

★★★★★ 5/5

Google

Chris at Sibley Pares sold us our new home and I must say we are both very impressed. We purchased the house knowing completion may take a while due to the vendor moving into a new build however Chris was very open and honest about potential dates and continued to keep us in the loop throughout the process. We couldn't have asked for a better experience given our chosen circumstances! Thank you very much!

Frances · 18 June 2022

★★★★★ 5/5

Yell

Excellent service, best weve had

Maidstone branch: Best letting agent service we've ever experienced start to finish.From the very first time we met our agent Marcus when viewing properties we noticed he engaged with us a lot more than previous agents who would make us feel rushed to have a quick look around whilst they stand there on their phone or silent, Marcus was friendly, chatty, pointing notable things out to us and ultimately making the entire viewing more relaxed. The processing also went smoothly with Mitchell's help in the office, great communication throughout, we are now happy, moved into our New home. The welcome gift package was a lovely touch. Thank you to all the team at sibley ParesMartin & Shirley Lee.

ShirleyM-256 · 27 January 2024

★★★★★ 5/5

Google

I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect home. Marcus was very professional, kind and positive and Michell made sure all paperwork process went smoothly. Highly recommended! ⁠

Daisy · 18 April 2024

★★★★★ 5/5

Google

I found Mitchell to be honest , and very prompt. Very detail in his communication . Overly family and I had a good experience work with this company on our acquiring Our new rental property. Thanks Mitchell, We are very satisfied. Michael and Camille.

Room · 19 March 2024

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Exceptional Service from Start to Finish We cannot recommend Sibley Pares highly enough! From the moment we started working with them, their professionalism, dedication, and personal approach shone through. Initially, Sibley Pares helped us rent a house, which they managed on behalf of the landlord, Kent Stone. The whole process was seamless, everything from the initial viewing to the property management was handled efficiently and with a high level of care. They consistently kept us informed and were always available to address any concerns. Their exceptional service didn’t stop there. When it came time for us to sell a property we owned, Sibley Pares exceeded our expectations. They were proactive, communicative, and committed to achieving the best possible outcome for us. The sale was handled with incredible expertise and attention to detail, making what could have been a stressful process feel smooth and manageable. What truly sets Sibley Pares apart, however, is their continued effort in helping us purchase a new property we had identified. They worked tirelessly to assist us in endeavouring to secure a home we had interest in, offering sound advice and support throughout the process. Sibley Pares are a standout estate agent, and we couldn’t be happier with the experiences we’ve had with them. If you're looking for a team that is professional, trustworthy, and truly dedicated to helping you achieve your goals, look no further. Thank you, Sibley Pares Team, for all your hard work!

Marcus · 14 October 2024

★★★★★ 5/5

Google

Marcus was super helpful and made the process of a commercial lease so much smoother. He is proactive, responsive and an absolute pleasure to deal with. Thank you, Marcus.

Tanya · 13 November 2024

★★★★★ 5/5

Google

Could not of been happier with the service I received at Maidstone branch. Neil and Mitchell were outstanding always at the end of the phone or email to answer any questions I had. They made what was a very difficult time for me so much more bearable. Thank you all at Sibley Pares

Sally · 18 June 2023

★★★★★ 5/5

Google

A special mention to Chris and Marcus from Sibley Pares who made selling our home less stressful ! Compared with other estate agents we had used in the last few months. The Residential department were very helpful, professional and proactive throughout the process. I would highly recommend them.

Paul · 18 June 2023

★★★★★ 4/5

Google

Mitchell and Izzy provided an excellent service when letting out my flat in Maidstone, and were incredibly helpful, easy to get hold of and quick to respond to queries. I would rate their service 5 out 5. My only reason for dropping 1 star to 4 stars, is that it took a week for my rental money and deposit to reach my account, and took a number of calls to their finance department to chase this.

Andrea · 16 June 2024

★★★★★ 5/5

Google

Had a viewing with Neil. Unfortunately, it wasn’t the right house for us. Neil was fantastic, very knowledgeable and friendly. He was available if needed, but not “pushy” and let us look around in peace. He was superb and we’d definitely recommend.

Cat · 18 June 2023

★★★★★ 5/5

Google

Since 2020 when we first met and started a relationship with the Sibley team, we have always felt cared for and supported. Everyone has been timely, courteous and professional. We have been lucky enough to rent properties all over the world and we can honestly say they are 'head & shoulders' above them all. They have always responded quickly, to a few minor issues which occur along the way, and we really feel we can depend on Sibley. When we inherited a property, we went straight to Sibley Pares to handle the sale, couldn't think of any better agent in the area, frankly. The team are highly experienced and knowledgable, in all areas of property and the sale was handled and completed super smoothly. Big thanks to all the team, for their continued guidance in all our property matters, a trusted partner. Big Thanks to you all !

Emma · 20 December 2023

★★★★★ 1/5

Google

Friendly staff(the ladies I've spoken to on the phone) but not efficient and they dont care about the customers; from my experience I am guessing that they just care about which customer will pay the quickest. First time I called was couple of weeks ago regards a commercial property and was told it was under offer, I told them that if anything changes to give me a call back as I was really interested in the property. Then the property became available again and I HAD to call them back. They didn't even bother sending me an email or anything to inform me that the property is back on the market again. I called them again on the 11th of October; was told that the property is still available but the agent isn't available at the moment. They offered me a call back around 5 the same day(NEVER HEARD FROM THEM). I called them again today(the next day) and was told that an offer was accepted the previous night... Very dissapointed and they didn't even offer me any other options regarding any other properties they might have. Being a bit more professional won't harm anyone and it's not all about profit but you know better.

Georgios · 21 October 2023

★★★★★ 4/5

Google

Initially moved into my flat in 2019 and left at the end of September 2023. I appreciate that estate agents will not always get things right and their powers are also limited by the landlords but I have to give Sibley pares credit for how they have managed the property. Although there are still a few issues outstanding, over the past four years, they have provided me with a place I could call home and helped me to manage it whenever issues came up. The staff Lou and Mitch have been great and even a lady who deals with sales had helped me out when I was locked out during an early morning. Thanks for everything and all the best 👍

K · 21 October 2023

★★★★★ 5/5

Google

I’ve just purchased a new property through Sibley Pares and I wanted to say how painless it was and helpful the whole team have been, especially Neil, Mitchell and Marcus… Thanks for all your help…

Gareth · 23 July 2023

★★★★★ 5/5

Google

Having made the decision to use Sibley Pares as my letting agent for a number of our rental properties, I can safely say I am happy with my decision after 8 years of our partnership. Sibley are professional and often go above and beyond to support myself as the landlord and the tenants that reside in the properties. I have recommended them to numerous friends who have found them to be a great partner of choice. BFMF Limited

Mark · 21 October 2023

★★★★★ 5/5

Google

My scout and guide group embarked on what should have been a simple lease renewal but the landlord somehow managed to drag it out for 4 years. In contrast Sibley Pares in Maidstone were very professional and helped us with good advice every step of the way. Highly recommended.

Keith · 18 June 2021

★★★★★ 5/5

Google

Mitchell has been so wonderful, prompt with responses and supportive. Thank you

Olatoun · 16 July 2024

★★★★★ 1/5

Google

Painful! Viewed shop unit on the 7th. E-mailed agent on the Saturday with questions (okay, not everyone works on a Saturday). Left message asking for a call back but no one got back to me. Called again on Monday. Told agent busy all day but would get back to me. No response. Called again on Wednesday. Finally got a very generic e-mail to say some of the questions still awaiting answers on. Called again today. Told by agent been busy doing viewings. Expressed concern that there is a lack of communication and was then told that he had been busy and this was 'the nature of his job'. Given him until close of business today to get back to me. What's the point of doing loads of viewings if agent then doesn't follow these up or keep a potential client in the loop? I'm a mortgage adviser and if this was my attitude towards clients I wouldn't have a business left.

Tony · 18 June 2021