Trusted Agent profile · Maidstone
Verified
★★★★★
956 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 956 reviews on two platforms, including 955 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Maidstone a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleCharlotte showed me around a house and was very informative and polite
Thank you so much for the review! We're glad to hear that Charlotte made your viewing experience informative and pleasant. Remember, if you recommend us to anyone and they go on to complete a sale or let … More
5/5
GoogleMe and my partner had the pleasure of working with Libby for our new rented property, she has been so incredibly amazing with keeping us updated and being able to answer any questions we’ve had. Libby has made a very stressful time a lot less stressful and for this can’t thank her enough! Thank you ☺️
Hi Molly, Thank you so much for your wonderful review! ⭐⭐⭐⭐⭐ We're so happy to hear that … More
1/5
GoogleMy experience in Robinson was hilarious because They have very bad service to their client and they are not standing for their words as well as they didn’t answer the call and call back. They are talking like we do this we do that but they do nothing for those who want to letting the property
Good afternoon Mr. Verma, We are disappointed to see your negative review following your recent … More
5/5
GoogleReally lovely people to deal with especially Skye
Thank you so much for your kind words! 🌟😊 We’re thrilled you had a lovely experience with Skye 🏡 …
5/5
GoogleTilly has been really helpful through the process!
That's great to hear! 🤩 We're so pleased that Tilly has been really helpful throughout the process! 🌟 Thank you for sharing your positive experience! 🙏 …
5/5
GoogleGreat communication from the team at this branch! Anna answered all my questions and if she didnt have the answer, she'd get back to me as soon as she did!
Thank you for the fantastic review! We believe that clear, honest communication is key, and we’re so glad Anna’s dedication to getting you the right answers made a difference. … More
5/5
GoogleGreat customer service, showing me the flat! Thank you very much.
Thank you so much for the review! We're thrilled to hear you had a great experience during your viewing. Remember, if you recommend us to anyone and they go on to complete a sale or let … More
5/5
GoogleHad a good experience overall. Ennis was great with arranging the viewing and kept me updated with the arrangements. Samuel did a great viewing of the property and answered all of our questions, he also has been great with communications throughout the whole process. Stacey has also been helpful via email. I would recommend using this estate agents.
Hi Freya, Thank you for the review regarding Ennis and Samuel. It was a pleasure to work with you throughout the process and we're delighted you found the right property for you! All the best in your new home. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleI want to say a big thank you to all the RMJ Team especially Ennis for helping my family and I to get our new home, his supports and kinds words are so professional…Thank you RMJ
Good afternoon Mrs Adams, Thank you for leaving such a kind review. It was my pleasure to help you and the … More
5/5
GoogleWe have had a great experience so far with RMJ, We’re looking to make the next jump to our forever home. We have had a few viewings with Tilly who has been more than helpful with finding us the best in the market. We can’t thank her enough for making this a stress free process!
Hi Kirsty, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Tilly has … More
5/5
Googlevery friendly and straightforward. it was a pleasure to work with them
Thank you so much for your kind words! It was a pleasure working with you too. We really appreciate your feedback and hope to have the opportunity to work with you again in the future! … More
1/5
GoogleAn absolute waste of time. They are among the most expensive estate agents on the market, and their …
Dear Abel, Thank you for taking the time to share your detailed feedback. We are genuinely sorry that your experience with us fell short of the high standards we aim to … More
5/5
GoogleVery professional team. the lady who made viewing with us was very nice and helpful. also the team in the office kept us informed and helped us with questions about …
Thank you so much for the fantastic review! We are delighted to hear that you had such a smooth and professional experience with our Maidstone team. Many thanks, Robinson Michael & Jackson
5/5
GoogleErins been nice and professional Understanding and a good listener Thanks
Thank you so much for your review! We're thrilled to hear that Erin provided such attentive, professional, and understanding service. Remember, if you recommend us to anyone and they go on to complete a sale or let … More
5/5
GoogleHad a great experience with Anna, very helpful and knowledgeable, she said she hasn't been with the company long but it didn't show. Lovely young lady- would highly recommend
Thank you for the 5* review! We’re so glad to hear Anna made such a great impression. We appreciate your support! Kind regards, Robinson Michael & Jackson
5/5
GoogleEnnis and Ellie have absolutely fantastic from start to finish when renting out our home. We have never rented out a house before so we were completely in the dark. They guided us through the process, keeping us informed at every stage and …
Thank you so much for taking the time to leave such a wonderful review. We’re delighted to hear that your first experience renting out your home felt smooth and well-supported from start to finish. … More
5/5
GoogleMe & my partner was looking for our first home and Danny helped us through the whole process. Couldn’t fault a thing throughout and he really allowed used to ease through what could be both a challenging and stressful time for us. So thanks a bunch Danny!
Thank you so much for your 5* review 🌟 It’s wonderful that Danny helped you and your partner find your first home 🏠 and made the entire process easy for you! 🤩🙏 …
5/5
GoogleI recently sold my house with RMJ Maidstone. The service from start to finish has been brilliant. The sales team not only helped me secure a chain free buyer within 7 days of being on the market, they also helped with my onward purchase. Couldn’t praise them enough for all there help, particularly Danny and TJ, without them we wouldn’t have found our dream house.
Hi Holly, Thank you for your review. We are pleased that you have found our service a good one. All the best in your new home from the whole team! Many thanks.
5/5
GoogleBrilliant, professional service with good communication involved and total transparency. Would highly recommend.
Thank you for your fantastic feedback! It’s great to hear that you received professional service, clear communication and complete transparency throughout. Your recommendation is greatly appreciated! … More
5/5
GoogleGot speaking to Tilly, she was so insightful On the best steps I can be taking to make sure I’m fully prepared for the next stages ! Spoke to people before but none have been as helpful and understanding as Tilly was ! Definitely a credit to the company
Dear Leah, Thank you so much for your fantastic review! We're thrilled to hear that Tilly provided you with insightful advice and exceptional support. She is indeed a valuable asset to our team, and we'll make sure to pass along your kind words to her. If you have any more questions or need further assistance, please feel free to reach out. We appreciate your feedback and your choice to work with us! Best regards, Robinson Michael & Jackson.
5/5
GoogleWe found the sales team excellent in finding us a buyer showing them around the property and keeping us informed. However, we think we was misinformed on our buyer as we was told that they were ready to go immediately, This was not the case …
Thank you for taking the time to share your detailed feedback. We’re really pleased to hear that Jody from our Maidstone office was able to step in, keep you informed, and successfully bring your sale to completion. We’re sorry to learn … More
5/5
GoogleEllie from RMJ led our viewing on a property on Saturday. She greeted us with a warm welcome and was very knowledgeable throughout. Thank you Ellie for helping us find our perfect home!
Dear Rachel, Thank you so much for your wonderful review! We're thrilled to hear that Ellie … More
5/5
GoogleMe and my partner have met Ellie a few times now, she’s very welcoming and easy to talk to. As first time buyers and having Ellie show us around the first few houses we have viewed she’s been very informative and very honest in answering any questions we have. Would definitely recommend!
Thank you so much for your lovely review! 🌟😊 We’re thrilled Ellie could make your first home viewings welcoming, informative, and stress-free 🏡 …
5/5
GoogleWould highly recommend to anyone looking for advice, guidance and quality service about the market. Ennis Richards was fantastic in his patient yet meticulous approach in giving me advice in order to pursue my next step. A true testament to the hard work and service at Robinson Michael & Jackson.
Hi Sam, Appreciate the kind words and the fact you took time to leave such a positive review. A high level of customer service is something we strive to provide at all times so I'm glad to read you're happy with the advice and service provided. Thanks, Ennis Richards Robinson Michael & Jackson
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
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