Trusted Agent profile · Maidstone
Verified
★★★★★
956 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 956 reviews on two platforms, including 955 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleEllie has been amazing, very professional and reactive to my needs.
Thank you so much for taking time to leave us a review! We’re delighted to hear that Ellie provided such professional and attentive service. We hope to help you find your dream home soon! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleAshley was extremely helpful and you could tell he knew what he was doing.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ashley could be so helpful and demonstrate his expertise 🌟😊💼 …
5/5
GoogleEllie is awesome, she walked us through the property we viewed and was able to answer all of our questions. She gave us as much time as we needed to fully appreciate the property on display. She is a great ambassador for RMJ. Thanks again Ellie.
Dear Leon, Thank you so much for your kind words! We're thrilled to hear that Ellie provided such excellent service during your property viewing. She truly embodies our … More
5/5
GoogleRobinson Michael and Jackson are a great company to deal with. Ennis, the Lettings Manager is a top professional. Knows what he is doing and he is extremely helpful especially if it's your first time renting your property out. I highly recommend Ennis and his team.
Hi Joel, Thank you for your kind words regarding the service received. It was a real … More
5/5
GoogleEllie was super friendly when we viewed a property with her. She was very genuine and professional.
Hi Sophie, Thank you for your great review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Ellie made … More
5/5
GoogleEllie was super friendly professional and helpful ~ thank you so much ~ five star sales negotiator!
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie could be friendly, professional, and helpful 🏡 …
5/5
GoogleViewing houses to buy this weekend with Tilly was a pleasure, she was very knowledgeable and friendly
Thank you so much for your lovely review! 🌟😊 We’re thrilled Tilly could make your house viewings enjoyable, knowledgeable, and friendly 🏡 …
5/5
GoogleTilly was really lovely on the phone when arranging house viewings! She made the process very easy!
That's fantastic to hear! 🤩 We're so glad Tilly was really lovely on the phone and made arranging your house viewings so easy! Making the process smooth is what she does best! ✨ Thank you for sharing! 🙏 …
5/5
Google⭐⭐⭐⭐⭐ I had an excellent experience with this letting agent from start to finish. The team was friendly, professional, and always quick to respond to any questions or …
Thank you so much for the fantastic review! We are absolutely thrilled to hear that Jody helped you secure a buyer at a great price. Good luck with the move. Kind regards, Robinson Michael & Jackson Maidstone
5/5
GoogleI tried other ways to rent my property......I had to come back to RMJ......They just get it done for you!
Thank you so much for your trust and loyalty! We're thrilled to have you back. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. … More
5/5
GoogleWe were shown around a beautiful house today by Kelly. She was so lovely and really informative. It was an absolute pleasure to meet her.
Thank you for your lovely feedback! We’re so pleased to hear that Kelly made your viewing such an enjoyable experience and was able to provide all the information you needed. We’ll be sure to share your kind words with her! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleAmazing experience from start to finish with Charlotte Perkins! She is a true asset to the team. I would definitely recommend.
Thank you so much for the fantastic recommendation! We're thrilled to hear that you had an amazing experience from start to finish with Charlotte. She truly is a valuable asset to our team! … More
5/5
GoogleHad a call with Charlotte today, was extremely helpful and explained everything clearly. No issues whatsoever.
Thank you for your kind words. It’s great to hear that Charlotte provided such a helpful and clear service and that everything went smoothly. We really appreciate your feedback and will make sure Charlotte sees it. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleHad a lovely experience with Libby, really lovely lady and very informative. She went through everything the property had to offer as well as local incentives/amenities. Would highly recommend!
Thank you for taking the time to leave such a great review. Libby will be thrilled with your kind words and we are glad that you have been able to share your great experience. Good luck with your property search :) Robinson Michael and Jackson Maidstone, Lettings Team
5/5
GoogleI would like to say thank you to Rebecca. she was amazing with the way she handled the whole viewing and letting process. she explained every thing to the finest detail and made it easy for us. She was so kind and overwhelming helpful with the so many questions we asked. I definitely recommend.
Dear Kironde, Thank you so much for your kind words! We're thrilled to hear that Rebecca provided such amazing service during your viewing and letting process. Her attention to detail and helpfulness with your questions are qualities we pride ourselves on. We appreciate your recommendation. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Robinson, Michael and Jackson.
5/5
GoogleTilly was really friendly and helpful, she had a great knowledge of the house and area
Thank you so much for your lovely review! 🌟😊 We’re delighted to hear that Tilly was friendly, helpful, and knowledgeable about the house and area 🏡 …
5/5
GoogleSkye is a kind and caring person. Great communicator and answers any questions I have. :)
Thank you so much for your lovely review! 🌟😊 We’re thrilled Skye could be kind, caring, and a great communicator 🏡 …
5/5
GoogleRented from here 7 years ago and we're brilliant. Now going through renting a different property and using them again. Fantastic service, efficient and always helpful.
Thank you so much for your continued trust and support! It means a lot that you've chosen to rent through us again after seven years. We're delighted to hear you've received the same fantastic, efficient, and helpful service, and we look … More
5/5
GoogleI cannot thank the team at Robinson Michael & Jackson in Maidstone enough for their incredible support during a recent tenant move-in. I was completely unavailable at the time and feeling quite stressed about how everything would go, but …
Thank you so much for the glowing review! We are thrilled to hear that the Maidstone team could step in and provide that peace of mind while you were away. It is wonderful to know that Nikki, Ellie, and Libby’s proactive communication … More
5/5
GoogleI contacted this Maidstone branch to organise a valuation of my property the staff were very helpful and sorted this very quickly. …
Thank you for the recommendation! We're delighted to hear that our Maidstone team helped arrange your valuation so quickly and that Danny provided knowledgeable and polite service. … More
5/5
GoogleI can not recommend the letting team enough. After using a previous agent and sitting on the market for 4 weeks I spoke with Nikki who explained her process to get my property let and it was a breath of fresh air to say the least! The team …
Thank you so much for the wonderful review for Nikki & Ellie, it means a lot. Really delighted you're so pleased with the service! Thank you for choosing us and for the great recommendation.
5/5
GoogleTilly was great at helping me book a viewing.
Thank you for your review! We’re glad to hear that Tilly was so helpful in arranging your viewing. We appreciate you taking the time to share your experience! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleVery positive experience when our property purchased via Robinson Michael & Jackson . Special thanks to Jody Collins & Team for their outstanding work during the entire process of purchase .
Thank you so much for your fantastic review! 🌟😊 We’re thrilled Jody Collins and the team could make your property purchase such a positive experience 🏡 …
5/5
GoogleI first spoke over the phone, with Tilly to arrange my viewing of a property in a Lenham. She was right away a bright young person in the phone. And importantly for me (pushing 70) she didn’t speak so quickly that I could understand what …
Thank you for the review, Michael! We’re so glad Tilly could help you feel at ease during your viewing. Best of luck with your property search!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
