Trusted Agent profile · Maidstone
Verified
★★★★★
948 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 948 reviews on two platforms, including 947 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleSpoke to Tilly on the phone very nice and professional she dealt with my inquiry very quickly great service
That's great to hear! 🤩 We're so pleased that Tilly was very nice and professional on the phone, and dealt with your inquiry so quickly! 💨 Thanks for recognizing her great service! ⭐ …
5/5
GoogleEllie has been amazing Ive viewed a few houses recently and always found the service 5 star Thank you
Thank you so much for your wonderful feedback! 🙌🏡 We’re thrilled Ellie could provide amazing, 5-star service 🌟😊. So glad we could help with your house viewings 🏠✨ …
5/5
GoogleAll of the staff at RMJ were absolutely amazing through out our sale process but Jody really stood out. Jody always kept us fully informed and if we had any issues she always jumped on sorting it out for us. Our sale got stressful at times …
Thank you so much for the kind words! We’re thrilled that Jody could provide that extra layer of support and communication during the more stressful moments of your sale. Congratulations on your move & we wish you all the best in your new home!
5/5
GoogleThank you Ellie for all your help 😊 …
Thank you for your review! We’re glad Ellie was able to assist you. Your feedback means a lot to us. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleFantastic experience with Ellie! She was friendly, knowledgeable, and made the whole process smooth and stress-free while showing me around the property. Her recommendation of Hanife as a mortgage advisor was spot on. They helped me secure the property and saved me money on my mortgage.
Thank you so much for the fantastic review! We’re delighted that Ellie made your property viewing such a smooth and stress-free experience. It’s also great to hear that her recommendation of Hanife worked out so well for you, saving money on … More
5/5
GoogleResponded to my message very quickly and seems very friendly and helpful with initial conversation. Thanks a lot Nikki. Phill
Thanks so much for your lovely review, Phill! We’re really pleased to hear that Nikki was quick to respond and made a great first impression. We’ll be sure to pass on your kind words to her. Thanks again for choosing us! … More
4/5
GoogleA good experience with Robinson Michael and Jackson. The team was very cordial, including Erin, and the process was kept well-paced. What stood out the most was the transparency in the process. For any queries they did not immediately have the answer to, they were upfront about it and tried their best to get back with the required information,no Hard sell.
5/5
GoogleI have been dealing with Jody at Robinson Michael and Jackson and found her to be very professional in our dealings. I am kept well informed and appreciate Jody's help and advice when it comes to making decisions. Without her involvement I'm sure things would have been much more difficult Tom Connolly
Thank you Tom. We are glad Jody has been able to help and support you throughout the process and we wish you all best :) If you ever need future help, feel free to reach out
5/5
GoogleLibby welch, had a house viewing with her. Amazing experience, explained everything which really helps me. Thankyou Libby
Thank you so much for your lovely review! It was a pleasure meeting you and showing you around. Wishing you all the very best with your search! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales
5/5
GoogleWe are so pleased with the service from Robinson Michael & Jackson. In particular, Ellie, who has answered every question promptly and has never made us feel that we're asking too much. From viewing a rental to getting the keys has only …
Thank you so much for the review! We are thrilled to hear that you had such a smooth experience and that Ellie could make the process feel seamless for you. Welcome to your new home, and thank you for recommending us. Kind Regards, Robinson, Michael and Jackson Maidstone
5/5
GoogleJody has been extremely helpful in managing the sale of my property and has done an excellent job
Hi Lee, Thank you for your great review! ⭐⭐⭐⭐⭐ We're so happy to hear that Jody was … More
5/5
GoogleTilly has been kind, knowledgable and informative when going through the process of buying our house, highly recommend!!
Hi Katrina, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We're so happy to hear that Tilly was … More
5/5
GoogleSpoke to Tilly who was it extremely helpful! Really recommend her to anyone looking for a new home!
Thank you so much for your kind words! 🌟😊 We’re thrilled Tilly could be so helpful 🏡 …
5/5
GoogleWe had a great experience working with Ellie at Robinson Michael & Jackson. She has been very helpful, professional, and supportive throughout the process, always keeping us informed and answering our questions promptly. We really appreciate her assistance and would happily recommend her to others. Thank you, Ellie!
Thank you for taking the time to share your experience. We’re so pleased to hear that Ellie provided you with professional and supportive guidance throughout your journey with Robinson Michael & Jackson. Your recommendation means a great … More
5/5
GoogleHad an amazing experience here with Charlotte. She was so helpful and attentive to all our needs and questions. Would 100% recommend!
Thank you so much for the 100% recommendation! We're thrilled to hear that Charlotte provided such an amazing experience and attentive support for all your needs. … More
5/5
GoogleEllie has been amazing, very professional and reactive to my needs.
Thank you so much for taking time to leave us a review! We’re delighted to hear that Ellie provided such professional and attentive service. We hope to help you find your dream home soon! Kind Regards, Robinson, Michael and Jackson
5/5
GoogleAshley was extremely helpful and you could tell he knew what he was doing.
Thank you so much for your kind words! 🙌🏡 We’re thrilled Ashley could be so helpful and demonstrate his expertise 🌟😊💼 …
5/5
GoogleEllie was super friendly when we viewed a property with her. She was very genuine and professional.
Hi Sophie, Thank you for your great review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Ellie made … More
5/5
GoogleEllie was super friendly professional and helpful ~ thank you so much ~ five star sales negotiator!
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie could be friendly, professional, and helpful 🏡 …
5/5
GoogleViewing houses to buy this weekend with Tilly was a pleasure, she was very knowledgeable and friendly
Thank you so much for your lovely review! 🌟😊 We’re thrilled Tilly could make your house viewings enjoyable, knowledgeable, and friendly 🏡 …
5/5
GoogleTilly was really lovely on the phone when arranging house viewings! She made the process very easy!
That's fantastic to hear! 🤩 We're so glad Tilly was really lovely on the phone and made arranging your house viewings so easy! Making the process smooth is what she does best! ✨ Thank you for sharing! 🙏 …
5/5
GoogleEllie is awesome, she walked us through the property we viewed and was able to answer all of our questions. She gave us as much time as we needed to fully appreciate the property on display. She is a great ambassador for RMJ. Thanks again Ellie.
Dear Leon, Thank you so much for your kind words! We're thrilled to hear that Ellie provided such excellent service during your property viewing. She truly embodies our … More
5/5
GoogleRobinson Michael and Jackson are a great company to deal with. Ennis, the Lettings Manager is a top professional. Knows what he is doing and he is extremely helpful especially if it's your first time renting your property out. I highly recommend Ennis and his team.
Hi Joel, Thank you for your kind words regarding the service received. It was a real … More
5/5
Google⭐⭐⭐⭐⭐ I had an excellent experience with this letting agent from start to finish. The team was friendly, professional, and always quick to respond to any questions or …
Thank you so much for the fantastic review! We are absolutely thrilled to hear that Jody helped you secure a buyer at a great price. Good luck with the move. Kind regards, Robinson Michael & Jackson Maidstone
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
