Trusted Agent profile · Maidstone

Period Homes by Simon Miller Maidstone reviews

4.8

★★★★★ Excellent

554 reviews across 2 platforms

36 King Street, Maidstone, ME14 1BS

Period Homes by Simon Miller's office in Maidstone, at 36 King Street, is rated 4.8 out of 5 across 554 reviews on two platforms, including 150 Google reviews rated 4.9.

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4.9 / 5

150

Reviews on Google

This office

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404

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

I would 100% recommend Simon Miller…

I would 100% recommend Simon Miller Larkfield! Buying our first house has been a long process due to covid, but Andy McGinty went above and beyond to help us find our perfect home. Nothing was too much trouble. Excellent service and friendly staff!

Annabel · 10 November 2020

Agent replied · 17 June 2024

The timeframe in which an average sale takes has extended significantly owing to the pandemic. Solicitors and Mortgage lenders are stretched often at capacity which inevitably has a knock on effect. Thankfully, Andy and his team were there to make sure the purchase of your first home concluded successfully. From all of us at Simon Miller & Company we hope you will be very happy in your new home.

5/5

Trustpilot

Fantastic service through what became a nightmare transaction

We had a particularly tricky chain with one party causing a lot of problems - the agent we were dealing with stayed on top of the issues the whole time chasing the relevant parties and providing updates when promised. I would highly recommend Simon Miller, especially the Larkfield branch.

Anna · 27 December 2017

Agent replied · 17 June 2024

Unfortunately some chains can be particularly challenging and complex. Thankfully it seems that you were kept well informed by the Larkfield team and I am grateful to you for taking the time to recognise their efforts. I trust all was resolved and you are happy in your new home.

5/5

Trustpilot

Thank you!

Simon Miller have been an absolute delight to work with. Throughout the sale of our house they have consistently been available to take calls, answer questions and generally walk us through everything step by step. In stark comparison to the Estate Agents we have purchased through, Simon Miller, Amanda especially, could not have done more to make this process as smooth and effortless as possible. We would not hesitate to recommend them to friends and family. To all the team in Headcorn - thank you so much for everything.

Natalie · 19 October 2018

5/5

Trustpilot

Simon Miller

We found Simon Miller a very professional company who got it spot on when selling our property.The staff were very polite and friendly,very smart and as said very professional in the job that they do.We made the mistake of going with a different estate agents when first selling our house which cost us dearly,we should have signed up with Simon Miller from the start.If you are in a position to sell your house then I would definitely recommend Simon Miller to sell and buy a property’s.

Phillip · 18 October 2018

5/5

Trustpilot

Great Experience

Having worked with a different Estate Agent first with no success I was amazed at the difference in service, communication, amount of interest and success provided by Simon Miller & Company. They have been professional throughout and particularly helpful in putting us in touch and obtaining quotes for some works required prior to exchange of contracts. Genuinely a really good experience all round and would 100% use again if we have the need.

Mark · 9 April 2021

5/5

Trustpilot

Professionalism, kindness and friendliness

If it wasn't for Amanda and Jeremy at the Headcorn office of Simon Miller, I really think I would have gone insane, coping with an extremely protracted house sale over five months. Their combination of professionalism, kindness and friendliness was constant and unwavering. The service I received, made me feel as though they were my agents even though I was purchasing through them. I was always able to get either on the phone - never ringing more than three times before being answered. Amanda and Jeremy, thank you from the bottom of my heart. If we ever need to sell, I know straight where to come.

Sarah · 8 August 2018

5/5

Trustpilot

We invited Wasim Branch Manager from…

We invited Wasim Branch Manager from Simon Miller Maidstone Branch to help us sell our Parents home. (Sadly they had passed). Wasim and his Team handled the viewings and showed compassion throughout. Once under offer, the Team kept us fully informed and dealt with any 'bumps' in the road. Subsequently the property completed and from start to finish we were very happy with the service provided by Wasim and his Team, thank you.

Mr · 15 March 2021

5/5

Trustpilot

RIGHT THIS IS SO EASY...A HUGE MASSIVE…

RIGHT THIS IS SO EASY...A HUGE MASSIVE THANK YOU TO DAN FOR ABSOLUTELY EVERYTHING FROM START TO FINISH...SIMON MILLER AS A COMPANY WOULD GREATLY DISAPPOINT US, IF DAN DOES NOT MAKE PROMOTION, THE WAY HE HANDLED OUR SALE, WAS ABOVE AND BEYOND THE CALL OF DUTY FOR PROFESSIONALISM, CONDUCT, ATTITUDE AND COMMUNICATION....HE IS GREATLY WORTH HIS WEIGHT IN GOLD..SORRY FOR THE CAPS, BUT PERSONALLY I DONT CARE, I WANT THIS TO BE SEE, HEARD AND ACTED UPON....KEITH CHURCHMAN AND SANDRA TOWNSEND....

Keith · 12 May 2018

5/5

Trustpilot

Buying from a Simon Miller client...

We were the buyers buying from a Simon Miller client and have to say if we were to sell we would choose them and ask for Lucy White. She was superb and managed the process from start to finish with a proactiveness that is refreshing for the industry. She knew what was happening and chased the whole chain ensuring all parties weren't lagging behind. A credit to Simon Miller. Her colleague Richard gladly helped when she was on leave which was also refreshing. Simon Miller are a professional outfit!

Kane · 10 May 2018

5/5

Trustpilot

Highly Recommend Simon Miller

Wasim the manager is extremely helpful. He keeps in contact from start to end. If he’s not available his staff are aware of who you are and the property you are buying. Very smooth process buying through Simon Miller. Highly recommend. Thanks again.

Miss · 28 August 2020

Agent replied · 17 June 2024

Wasim leads from the front and works hard to deliver exceptional levels of service for all his customers. He empowers his team who are well equipped to assist with every situation when required. I'm pleased that you found the process was smooth and hope you will engage our services in the future.

5/5

Trustpilot

Simon Miller House Purchase Review

We have recently bought a house through Simon Miller & Company in Headcorn. I have to say that we wouldn't even have looked at the property if it hadn't been for the agent recommending it. As soon as we saw it we fell in love with it as it ticked all our boxes. Throughout the entire process Amanda Gates at Simon Miller has been on hand to answer questions and communicate our requests and concerns to the sellers. The process of buying this property was easy and stress free largely due to her professionalism and helpfulness. She was always available to assist us and provided answers very quickly. I would certainly recommend Simon Miller & Company, particularly the Headcorn Branch.

Bronie · 29 March 2018

5/5

Trustpilot

A fantastic estate agent in the heart…

A fantastic estate agent in the heart of Headcorn. The team are extremely welcoming & go above & beyond to assist. My mother just purchased a property in Headcorn which I dealt with on her behalf. Amanda assisted & accommodated us in seeing the property as we required & went above & beyond in assisting with the solicitors. They made our experience stress free. An absolute pleasure to deal with & we will certainly use them again for when we are ready to upgrade our property.

Rachel · 6 March 2018

5/5

Trustpilot

Simon Miller Period Homes Headcorn Review

We had the pleasure of dealing with Gary and Jeremy from Simon Miller Period Homes Headcorn office assisting with selling our beloved Grade 2 listed period cottage at the end of 2017 - early 2018. Our sale become very complicated and stressful towards the end of the process but thankfully the guys at Simon Miller remained patient and attentive to our increasing calls and requirements. We would not hesitate to recommend the team to anyone in future and cannot speak highly enough of the level of service we received. Steve and Natalie

Steve · 27 February 2018

5/5

Trustpilot

Simon Miller Maidstone

I would like to highly recommend Simon Miller Maidstone office. They have so far been exemplary in the handling of the sale of our property. Everyone is professional and helpful. The Majority of our dealings have been with Sam Edmonds who is extreamly motivated to sell your property and secure your purchase. He is always happy to go the extra mile for you and guide you through the process, have to say that the level of effort Sam has put in is out of this world and not something you get at other companies. I have a lot of trust in them as a company and having used a few other agents over the years I can definitely say they offer the best service.

Kathryn · 25 February 2018

5/5

Google

Great service from from initial viewing to completing the sale by Jeremy Bancroft at Simon Miller & Co when purchasing our new home.

Mark · 15 June 2023

Agent replied · 14 June 2024

Jeremy is extremely proactive and is always on hand to offer guidance and support throughout the buying process. Your 5 Star Review is greatly appreciated.

5/5

Trustpilot

I can't praise Simon Miller highly enough

I can't praise Simon Miller highly enough. They dealt with my house sale professionally, yet were always friendly and helpful, and kept me fully informed about viewings through to the final sale. Elliott, Simon, Gemma, and Wasim couldn't have been better.

Paul · 12 February 2021

Agent replied · 17 June 2024

In Maidstone its always a team effort. Everyone works hard to ensure our customers are kept updated with any developments throughout the sales process. I'm pleased your experience was a positive one. Kind regards

5/5

Trustpilot

I have received a wonderful service…

I have received a wonderful service from Simon Miller & Co, I would highly recommend them. Great communication, with any issues very quickly resolved. A special thank you to Simon, Richard and Gemma who have been particularly supportive throughout this process

Susannah · 2 February 2021

Agent replied · 17 June 2024

Thank you for leaving a 5 star review and for mentioning the staff members by name. They will all be very grateful to you for doing so. Kind regards.

5/5

Trustpilot

Review of Bungalow based in Allington

My family and I were booked to view a property (2 bed bungalow) in Allington. Our agent P Dryland had already contacted me and offered us an earlier appointment that suited us. She arrived at the agreed time and immediately demonstrated an enthusiastic, courteous and professional approach. She had detailed knowledge of the property and at no time did she make us feel pressured or rushed. I would recommend her to friends and family.

Keith · 27 October 2020

3/5

Trustpilot

Nice staff

Nice staff, but found you get fobbed off when asking difficult questions about potential problems with a property. At one point it nearly became an argument (with the boss) and i understand the seller was being awkward. Quite rude really as once moved in my complaint was validated.

Julie · 25 November 2017

Agent replied · 17 June 2024

I'm sorry to hear that you were not entirely happy with the service provided by our company. I hope that you will give us another chance to instil confidence in our ability to provide great service should you look to move in the future.

1/5

Trustpilot

We have been really disappointed with the service

We have been really disappointed with the service received by this estate agent. When initially asked what was important to us we said two things, honesty and communication. We lacked feedback on our viewings (both if they happened at all and any helpful information as to why a buyer may / may not be interested in the property), there were continued promises of communication which was not followed up and just generally a really poor service leaving us feeling that we were not a valued client even thought we went out of our way to accommodate all viewings and have the property 'viewing ready' at all times. Finally, at the end of the agreement I have had no communication to 'sign off' our arrangement, of keys returned to me, to ask if there is anything they could do etc. I work in customer service and know how people should be treated. I will certainly not be recommending this estate agent to anyone and would err anyone away from using them unless they make significant changes.

Sarah · 23 November 2017

5/5

Trustpilot

Review from my grandparents:

Review from my grandparents:Highly recommended! Having found our dream bungalow in my daughter's road we were extremely anxious as we didn't want to lose out. The race was on to get ours sold. We called two agents and went joint agency. Alex from Simon Miller understood our situation and came out to us the same day to get us on the market. Within 48 hours Alex had arranged 9 viewings (against the other agent's 1...) and within 3 days Alex had agreed a sale to a cash buyer £25,000 over the asking price and less than a month later thanks to the agents pushing, we are now about to exchange contracts. The speed and efficiency shown by Simon Miller has not only helped us to secure our new bungalow but has given us a fresh lease of life in a home that is a lot more manageable. Thank you so much

Vicky · 12 October 2017

5/5

Trustpilot

Very Smooth

Throughout my entire experience, I have found Simon Miller and Simon at the Larkfield office to be excellent. They have been very helpful and chased all the parties involved in the transaction. I would definitely use them again and recommend them to friends and family.

Dan · 8 July 2019

Agent replied · 17 June 2024

The Larkfield team are extremely proactive and work hard for their client throughout the sales process. Andy and his team will be extremely pleased to hear you will be recommending them to your friends and family!!

5/5

Google

All contact we had with Simon & Miller was very positive. Paige showed us around our new home and was very helpful.

Ernest · 15 June 2023

Agent replied · 14 June 2024

We're delighted to hear that our team was helpful and made your experience a positive one. Thank you for your positive feedback and for leaving us a 5 star review.

5/5

Trustpilot

Simon Miller have provided us with a…

Simon Miller have provided us with a first class service throughout the sales process. Always professional, Andy, Molly and the rest of the team were with us every step of the way. I have no hesitation in recommending Simon Miller.

Andrew · 15 February 2021

Agent replied · 17 June 2024

The Malling team are extremely dynamic and will be delighted to see you have taken the time to leave them a 5 star review! Thank you so much.

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