Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI honestly cannot praise Emily Fuller and Lyndsey Lowe enough. They have been absolutely amazing estate agents from the very first viewing all the way through to completion and even with aftercare afterwards.
Their knowledge of the property was outstanding, they knew key details at every stage and were always on top of what was happening. There were points in the process where I genuinely don’t think I would have been able to cross the line without them. They consistently went above and beyond, keeping everything moving when it felt like things could stall.
Emily and Lyndsey were always up to date, regularly giving feedback, chasing solicitors, and communicating clearly so I never felt left in the dark. Their dedication, professionalism, and willingness to go the extra mile made what can be a very stressful process feel manageable and supported.
I couldn’t recommend them enough, truly exceptional service from start to finish.
Jason · 26 February 2026
Agent replied · 26 March 2026
Wow, thank you so much for your glowing review! We are thrilled to hear that Emily and Lyndsey were able to provide you with exceptional service and support throughout the entire process. Our team always strives to go above and beyond for our clients, and it's wonderful to hear that it made your experience more manageable and stress-free. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleStaff are knowledgeable on the sales market in general. Lyndsey, Branch Manager, is personable; we felt listened to when she came to value the property and knew how important good communication during the selling process is to to us. Abhay in Sales is also personable as are all the staff when we popped in to the office. Good experience through a process that can be stressful.
Sandy · 12 March 2026
Agent replied · 26 March 2026
"Thank you for your kind words! We're thrilled that you found our team knowledgeable and personable. We understand how stressful the selling process can be, and we're committed to providing great communication every step of the way. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSo far my experience working with this agency has been very positive. I would like to thank Jayne Palmer who has especially made my house hunting experience easier. She has gone above and beyond responding to my questions, finding out extra information and clearly communicated throughout. Thank you very much for all your efforts to find my first home in Maidstone.
Lisa · 26 February 2026
Agent replied · 26 March 2026
Thank you for your kind words! We are thrilled to hear that you have had a positive experience with our agency and that Jayne Palmer has provided exceptional service in your house hunting journey. We are dedicated to making the home buying process easier for all our clients and we are so glad we could help you find your first home in Maidstone. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe recently sold our property with Gearing and Colyer. Shanna and Jayne did a tremendous job at corresponding with us, and keeping us in the loop with what to expect along the way. Everyone there is super helpful, friendly and Jayne especially went above and beyond. While it was a stressful process (due to our terrible choice in solicitors) Jayne kept us sane! She helped progress the sale and kept up comincation daily with us. Lindsay, Olivia and the rest of the team along with the amazing Shanna and Jayne thank you ever so much!
Lynsey · 5 August 2025
Agent replied · 2 September 2025
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
★★★★★ 5/5
GoogleI had a great experience with Lyndsey and the team at Geering & Colyer Maidstone. Their communication was excellent throughout, and they were proactive and dedicated to progressing the sale at every stage. Professional, reliable, and reassuring from start to finish, I would happily recommend them.
Sherry · 26 February 2026
Agent replied · 26 March 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience with our team at Geering & Colyer Maidstone. Providing excellent communication and proactive service is our top priority, and we are glad you felt reassured throughout the sale. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEmily was really nice and very patient with the viewing. Due to roadworks and other traffic issues we arrived at least 15 mins late but Emily didn't rush us or make it obvious that she has another appointment to go to or that she was running late. Really appreciated that as viewing properties can be time consuming.
Maria · 29 November 2025
Agent replied · 29 December 2025
Thank you for your review! We're glad that Emily was able to provide you with a great viewing experience, even with the unexpected roadworks. We always strive to make the property viewing process as stress-free and comfortable as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJayne Palmer was a beacon of hope during a difficult period to be selling a property. Jayne’s communication is excellent and her knowledge and experience has served me well in identifying a serious buyer from a “shopper”. Her ability to secure the best deal was invaluable, given her innate insight into human nature! I had every confidence in her and thank her for making me feel a valued client.
Estelle · 19 March 2026
★★★★★ 5/5
GoogleThank you to Abhay for taking the time to show me around a property today. He was friendly, professional, and really knowledgeable, making the viewing experience smooth and enjoyable. I appreciated his patience in answering all my questions and giving me a clear picture of the place. Highly recommend!
Rosie · 30 October 2025
Agent replied · 29 December 2025
Hello Rosie,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 5/5
GoogleThe team have been superb throughout the selling of my property. Special shout out to Jayne and Lindsey their professionalism and drive of getting the property on the market, arranging quality viewings to finding a buyer has given me confidence in recommending neighbours. Definitely recommend the estate agent!
Hema · 30 October 2025
Agent replied · 29 December 2025
Hello Hema,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 5/5
GoogleI had a good experience with them. The properties listed are decent and the viewings were smooth. A special shoutout to Emily Fuller who helped us with the viewing, and Laura, the mortgage advisor- she is the best in the business, no doubt!
Hubert · 30 October 2025
Agent replied · 29 December 2025
Thank you for choosing us for your property needs! We are thrilled to hear that you had a good experience and that our team, especially Emily and Laura, were able to make the viewing process smooth and enjoyable. We appreciate your positive feedback. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDelighted to recommend Kerstie, Hollie and the rest of the Geering & Colyer Maidstone team. After unsuccessfully working with two other local estate agents, we were fortunate to come across this great team who took the time and effort to listen to our preferences and were able to secure a sale - we particularly appreciated the fact that they properly screened potential buyers, so we did not have our time wasted. I wish that we had worked with them from the beginning!
Stuart · 25 June 2024
Agent replied · 24 August 2024
Thank you for your glowing 5* review and recommendation Stuart. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJane Palmer is a real pro. I highly recommend her if you need to sell your house particularly if it's a house slightly out of the ordinary. Great experience with Geering & Colyer
Satya · 29 November 2025
Agent replied · 29 December 2025
Thank you so much for your kind words, we are so happy to hear you had a great experience with Jane and Geering & Colyer. We strive to provide top-notch service to all of our clients, even with unique properties. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 4/5
GoogleOur property was with G&C for 17 months in total and sold at the third attempt. Online marketing of the property was excellent, although the initial valuation was over priced and set unrealistic expectations. Hollie, Kirstie & Lyndsey went above and beyond to get the sale, accomodating buyer requests for multiple visits etc. However, I think high staff turnover did not help the sale and at times we would have benefitted from a dedicated Expediter in branch.
Simon · 29 March 2024
Agent replied · 28 April 2024
Thank you for your terrific review simon truran. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleShout out to Jayne for her professionalism. A very pleasant lady who’s got your best interest. Quick to respond and give feedbacks. Had a great experience!
Bukola · 29 November 2025
Agent replied · 29 December 2025
"Thank you for the kind words and positive feedback! We're so glad to hear that you had a great experience with our team member Jayne. Our goal is always to provide professionalism and excellent service to our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have heard the sad news that Jane is leaving Jane has been such a lovely person to work along side selling our house Jane is beautiful person with a great sence of humour and brilliant personality good luck 🤞 xx …
Karen · 25 March 2026
★★★★★ 5/5
GoogleThank you Jayne for an incredible house buying experience. Jayne was so supportive, helpful right up until completion and made our first-time buying process so seamless.
Latticia · 30 October 2025
Agent replied · 29 December 2025
We are thrilled to hear that you had an amazing house buying experience with our team! Jayne is always dedicated to providing top-notch support and assistance to our customers. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHighly recommend Geering & Colyer.
Thomas worked incredibly hard to find our buyer and then secure our sale. He was always professional, answered my emails straight away and conducted all our viewings in a professional manner. Once our buyer was found he assisted all the way to the goal.
There were difficulties with our buyers solicitors communication (or lack of it) and Thomas was invaluable in liaising between our buyer and his solicitor to finally get us over the line. He kept my solicitor and us informed at every stage and we were very grateful for his perseverance and diligence. Thank you Geering & Colyer Read less
Margaret · 8 May 2023
Agent replied · 31 May 2023
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
Googlei got a good support from G&C team for my initial property viewing. I want to specially acknowledge Abhey (Sales Negotiator) as he conducted the viewings with exceptional professionalism and a calm, friendly manner. Despite my delayed arrival by 15 minutes, you handled the situation gracefully and ensured the entire viewing experience remained smooth and stress-free. his composed approach and respectful attitude were genuinely appreciated.
If I choose to work with your agency again in the future, it would be largely because of Abhey. Thanks for outstanding service.
Vijay · 3 August 2025
Agent replied · 2 September 2025
Hello Vijay,
Thank you for your wonderful 5* review! We're thrilled to hear about your positive experience with Abhey and the support you received from our team. Your kind words about Abhey's professionalism and friendly manner are greatly appreciated, and we look forward to the opportunity to assist you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe recently viewed a property with Abhay, and had a really positive experience. They were professional, approachable, and had excellent knowledge of the property, which made the viewing very informative.
They were always happy to go back to the seller with any questions we had and kept us well updated throughout. We especially appreciated how quickly they followed up after the viewing, which made the whole process feel smooth and well-managed.
Overall, a very helpful and reliable sales negotiator, we would definitely recommend them.
Hannah · 17 April 2026
★★★★★ 5/5
GoogleI highly recommend Kerstie, Lyndsey and the rest of the team. They made my first time buying process as smooth as they could whether this was chasing solicitors or communicating with the vendor. The process took just over 4 months and I couldn’t be happier with my purchase! They made me feel heard, thank you again!
Aishat · 25 July 2024
Agent replied · 24 August 2024
Many thanks for the great recommendation, 5* review and your kind words Aishat. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am buying my first property and service is amazing. First contact i had with Ravina who recommended me Kevin from Countrywide for financial advice. I had a very bad experience with previous advisor and letting agent so was a bit stress about whole process to start again, especially i am single parent trying to buy. Kevin was absolutely amazing, always available and responding in minutes for all calls and emails. Thanks to him the whole process went very well and without stress at all . Thank you .
Agnieszka · 3 October 2022
Agent replied · 31 May 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is my first time purchasing a home from Matthew Groves at Geering & Colyer and as an Ex-pat moving back to my home town, I must say my experience was excellent. Matt made me feel at ease throughout the whole process, he was very honest with me and gave me advice along the way and was very efficient on following up. Thanks Matt and would highly recommend. We are very excited to be moving into our new home.
Carly · 7 July 2022
Agent replied · 31 May 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
GoogleWe went on the market with Geering and Colyer, in 12 weeks we only had 4 viewings with no constructive feedback. When we were sent the photos we did say we wasn’t happy with them as they made the house look smaller than it was, however was told they were fine and didn’t want to delay getting on the market. We were promised weekly phone calls with what G&C were doing to try and sell our home, we didn’t get any. When we decided to come off of the market we spoke with Lyndsey the agents manager who agreed the photos were not up to a good standard and offered new photos and a 3D tour. This was too little too late. The staff were polite whenever we spoke to them however does feel like if Rightmove does not sell your house then they won’t be able too.
Aytac · 2 April 2025
Agent replied · 21 May 2025
Hello Aytac,
Thank you for sharing your experience with us. I'm sorry to hear about the issues you faced during your time with Geering and Colyer. We strive to provide the best service possible, and it's clear we fell short in your case. Please feel free to reach out to us at review@countrywide.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleReceived a fantastic service from Gearing & Colyer in Maidstone. Matthew done an evaluation of our property and was very professional and honest. Our property was sold within 3 days of going on the market. Evie was brilliant throughout the whole sale and went above and beyond throughout the whole process to chase things up and keep me informed. Would definitely recommend to others and would use them again in future
Shelley · 8 December 2022
Agent replied · 31 May 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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