Hamptons reviews

★★★★★ 5/5

Google

Hamptons is very helpful and less stress if you’re looking for a house to let. It was my first time to fix and asked to let a house/flat for my own family and their agent was a very big help for me since i was working full time as night staff, I don’t have time to message them about the update and everything i need to pass for their requirements, Their agent will be the one who will message you first and telling you what you need to pass. Very Transparent to the result. They’re giving a timetable of the steps during on process of referencing and everything. Very big thankyou for their agent named “ISA DARR” he’s very helpful and hands on to his clients. Updating and calling me all the time (working hours). Hamptons is a Starter Friendly. 5star is not enough to their hardwork. Thankyou so much for accommodating and helping us. Hope you will have a many many more blessings and more clients to come, especially to ISA DARR

Arianne · 16 April 2025

★★★★★ 5/5

Google

We received an excellent service from Oliver and the team at Hamptons. Communication was always clear and prompt and Oliver remained very professional and helpful, even after the house sale was completed

William · 16 April 2025

★★★★★ 5/5

Google

We recently worked with Hamptons Estate and Letting Agents in Maidenhead to purchase our home, and the experience was excellent from start to finish. Our agent, Lauren Scott, was very professional and attentive throughout the process, ensuring everything moved along smoothly. She kept us informed at every stage and was always available to answer our questions. The rest of the team at Hamptons was equally friendly, helpful and supportive, making what can often be a stressful process feel manageable and seamless. We are very grateful for their assistance and would highly recommend Hamptons Maidenhead to anyone buying a property in the area.

Svitlana · 16 April 2025

★★★★★ 5/5

Google

We received excellent service from Hamptons Maidenhead on the purchase of our new home. Our house purchase was in a chain, but Debbie and Karl from Hamptons kept us informed of all proceedings and influenced the parties/solicitors in the chain when needed. We always felt like valued customers and got answers to any queries promptly. Thank you to Karl and Debbie in particular for their professional service and support!

Gurpreet · 16 April 2023

★★★★★ 5/5

Google

We haven’t moved house in a very long time but Oliver Ashton at Hamptons Maidenhead put us completely at ease and made buying our new property as stress free as possible. He was always available for a chat and was helpful and professional at every stage. Thanks Oli!

Colette · 27 July 2024

★★★★★ 5/5

Google

The whole house buying/selling system in England is not easy and full of complications however Debbie Lea from Hamptons in Maidenhead was brilliant. She was very empathetic and constantly emailed us to keep us up to date so we weren’t forever wondering what if anything was happening. So thank you Debbie and thank you Hamptons. Would definitely recommend.

Gill · 16 April 2025

★★★★★ 5/5

Google

I can’t thank Laura, Oliver and Debbie enough for their highly professional and proactive service in selling my property. From start to finish the service has been smooth and painless. Their advice and recommendations for supporting services was also fantastic. I would recommend using Hamptons Maidenhead very highly.

Anna · 16 April 2024

★★★★★ 5/5

Google

I’ve just purchased a property in Maidenhead and it was in chain. The staff, Oliver, at Hamptons is very supportive. Oliver kept communicating with us and helped answering all the questions in between the purchase processes. I would highly recommend Hamptons because of their good services provided.

Polly · 16 April 2024

★★★★★ 3/5

Google

Mixed review. Laura from Hamptons made the purchase of our property extremely difficult and precarious. Despite making the higher offer, it was rejected. By chance we were able to speak to the vendors who had told us they were advised (by Laura) to go with the lower offer as they were not “risky buyers,” despite our house being weeks away from completion. This led us to to believe that Laura had some private affiliation with the people who made the lower offer. Her communication was poor, and when she would ring us it would be out of office hours, not on a work number. All very odd and unprofessional. Despite the pressure from Laura, the vendor then asked to pursue us as buyers to which Laura then handed the sale to Debbie. Thank god she did. Debbie was professional, quick to respond and did her all to push the sale through. She is a massive asset to Hamptons and if I were to use their services in the future, I would want only her to deal with as there was a 5 star service from her.

Shane · 16 April 2020

★★★★★ 5/5

Google

We have been renting with Hampton's for 5 years now , we are very happy with the Team in Maidenhead.They are very professional and in general respond promptly , effectively and efficiently with problems you may have /report .Rebecca is just fantastic and such a pleasure to deal with. On this occasion we would like to say in particular a huge thank you to Judy who facilitated our plumber repair work successfully. She dealt with it in a timely manner , very professionally. Thank you for communicating with us, reassuring us . We are very happy with the services provided.We cannot thank you enough. Toffa family

Dan · 16 April 2019

★★★★★ 5/5

Google

Thank you to Oliver! Professional, proactive and always replying promptly. Very much appreciated

Susanne · 18 April 2025

★★★★★ 1/5

Google

Hamptons Maidenhead have ruined the chance for me and my family to own what could have been our dream home. Without a doubt the worse estate agency I've had the displeasure of dealing with. - Actively tried to put us off seeing the desired property - Took several phone calls for us to even get viewing - Lead salesperson Laura Collins is unreachable. Despite multiple requests to speak to her to gain a better understanding of the vendors current situation - Promised follow-up phone calls on several occasions that never materialise - Mixed messages, told our bid for house was unsuccessful and that the vendors were taking the property off the market. 4 weeks later the property is still being advertised. We are then advised our offer needs to be increased. Which one is it?

FutureStyles · 16 April 2023

★★★★★ 5/5

Google

We are having a very positive experience with Hamptons in Maidenhead. They were professional and efficient in finding a buyer for our home and have been very helpful and proactive in helping us find a property to purchase. Lauren, in particular, has been an absolute delight to work with. We would highly recommend our local Hamptons' team.

Virginia · 16 April 2025

★★★★★ 1/5

Google

We got to Hamptons through Accord Lettings, when we were looking for a apartment in Birmingham City Centre. When doing the paper work and process a lady named Sally did it quite quick like within a few days. But once everything was done. They were ever least bothered to ever respond to mails or any maintenance issues. They would take forever which was quite annoying and disappointing. When we ended the tenancy they wanted to deduct money from our deposit for no valid reason and a dispute was raised no response since then. And then we took action with the TDS and finally got our whole deposit back after 5months of vacating the place, which was quite ridiculous. They do not provide professional service at all. Act all nice during the start of tenancy and later it is disaster. Would not at all recommend Hamptons. When we used to call Sally on office number no response has ever been given nor replies to our emails. Worse and ridiculous. Wish there was a zero star rating.

Bansri · 16 April 2024

★★★★★ 1/5

Google

Worst agency and service as they did not reply to our emails or calls whenever we had tried to contact them. And they did not release our deposit even after vacating the property till 6 months. We had to contact TDS people and they tried to contact them and they did not replied and finally TDS had to Release our deposit after 6 months.. I wouldn’t give any stars or recommendations for this agency. And yes if your property manager is SALLY CAMPBELL then be careful as she will not reply to any of your emails after you rent the property and vacate the property.

Vaibhav · 16 April 2024

★★★★★ 5/5

Google

I have received a lot of very helpful support and advice from Judy Palethorpe (and previous to her Rebecca) over the years in the management of my property and I really appreciate it. It wasn't always straightforward and run-of-the-mill stuff and Judy proved particularly effective in solving the intractable issue of the giant wayward tractor tyres. Thanks Judy and all the best. Anthony Chapman.

Oliver · 16 April 2020

★★★★★ 5/5

Google

From the first moment Samantha has been great, she kept us informed throughout in person and over the phone. She was always very positive and really made the process relatively easy. Many thanks.

Roger · 16 April 2025

★★★★★ 1/5

Google

Avoid Julian Powell and Hamptons. I work as a property maintenance engineer, working for many small and large estate agents around the area and I must admit hamptons are the worst estate agents I have ever spoke to. Everything was fine until they stopped paying invoices or a very long delay after asking and asking. Julian Powell was very rude and took weeks to respond to emails. I would never use this company again. They are not professional at all.

Craig · 16 April 2022

★★★★★ 5/5

Google

Thank you to Debbie Lea for selling our home to such lovely buyers and for making it possible for us to pursue our dream in France. The team in the Maidenhead office were all superb, and Debbie in particular made the whole process go smoothly and handled the process professionally and calmly. Thanks again Debbie and see you in France!

Sadie · 16 April 2019

★★★★★ 5/5

Google

Great service from Hamptons, especially from Samantha, without whom we would definitely not have managed to get the purchase through! She went the extra mile helping us out and was there to answer any queries and chase anything whenever we needed it. Would highly recommend their services.

Jake · 16 April 2025

★★★★★ 5/5

Google

We'd highly recommend the Hamptons team (Steve, Sam and Traci in Rickmansworth). They were professional, responsive and efficient when dealing with both our sale and purchase and worked extremely hard to hold our chain together! Thankyou!

Claire · 10 August 2025

★★★★★ 5/5

Google

I had my 5 bed house rented through Hamptons Maidenhead for the last 8 years while I was overseas on a contract. Judy Palethorpe was just fantastic looking after the rental contracts and any issues that came up with the tenants - Judy's service is `Highly Recomended' I find with Estate Agents its all about good Service Orientated people - Ask for Judy you won't be disappointed.

Damian · 16 April 2023

★★★★★ 5/5

Google

Great experience with Hamptons and I must say with the fantastic support received from Helen Dew! She has been available, patient, and maintained a calm and professional approach throughout the process. Highly recommended!

Francesco · 4 August 2025

★★★★★ 5/5

Google

I sold my place through Hamptons in just a few weeks - can't recommend them highly enough and I wouldn't hesitate to go to them again in future although I do hope it's not for a very long time as it's a stressful business!! I switched to them after a terrible experience with another local agent, and straight away the difference was night and day... - They said they had plenty of potential buyers - they delivered. They managed to organise more viewings in 3 weeks than the previous agent did in 7 months. - They produced multiple, serious buyers and several offers which ultimately enabled me to get my asking price. - They called when they said they would, and never once left me without feedback after the viewings. - They gave excellent advice - how to get the house ready for viewings, whether or not it was worth undertaking work on the house and crucially what to make of the offers I received. - They only took us to view properties that fit our brief. I must call out Laura, who managed my sale brilliantly from start to finish. Finding my buyer was just the beginning, the hard work came managing the process from accepting the offer to completion, but Laura and Yvonne made that as smooth as possible. You can find cheaper agents (as I did at first), but my experience is that you get what you pay for, and Hamptons were worth every penny. We didn't end up buying our new place through Hamptons (luck of the draw finding our dream home elsewhere), but I can honestly say they were the only agent we viewed with to really get to know us, in particular, Alex - who was awesome!! He took the time to understand what we were looking for and never wasted anyone's time trying to get viewing numbers up on properties that didn't fit the bill.

Owen · 16 April 2021