Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service throughout, can’t recommend highly enough. A great team at Alan Lee who go above and beyond to make life much smoother and much less stressful for your purchase or sale. Will certainly be top of my list in the future.
Simon · 2 October 2023
Agent replied · 25 May 2023
We're glad we were able to help you sell and buy Simon - thank you for your communication throughout. All the best to you and the family for the future.
★★★★★ 5/5
GoogleFrom start to finish Alan Lee were professional, helpful and on the ball with our house sale. They couldn’t have done enough for us and communication was a real strength! Thank you to you all for your help in our quick sale and guiding us through a complicated and long chain!
Kerryanne · 26 December 2022
Agent replied · 25 May 2023
Thank you Kerryanne - the long and complicated chain is understatement! Without your communication and patience things could have gone a different way so thank you for being a great client. Whilst we hope you won't need our services for a while to come you know where we are if you need us :)
★★★★★ 5/5
GoogleEveryone at Alan Lee went above and beyond to help us sell our property. Nothing was ever too much trouble, great communication and professionalism all round.
We highly recommend and will definitely use them again in the future.
Mr · 24 December 2023
Agent replied · 31 December 2023
Thanks James and Natalie, all the best in your new project home and we can't wait to see what you do with the space! We appreciate your help in really pushing to get the sale over the line. We wish your family all the best in 2024!
★★★★★ 5/5
GoogleGood service and very helpful. Didn’t try to oversell and their approach made tactical sense to get the best price possible
Mark · 18 October 2024
Agent replied · 8 November 2024
Thank you Mark very much appreciated.
★★★★★ 5/5
GoogleWe met with several estate agents when deciding to sell our house and Alan Lee stood out by far as our preferred choice. Alan instantly put us at ease and didn’t try the hard sell. Both Alan and Lee were very approachable throughout the process and very helpful. Highly recommended.
Darkvanmosi1 · 26 December 2022
Agent replied · 25 May 2023
Thank you for taking the time to write this review, we pride ourselves on not hard selling and glad this shows during our visit. All the best for the future!
★★★★★ 5/5
GoogleFrom start to finish these were the best Estate Agents I have ever dealt with. We bought and sold with them so helped with the whole chain and they couldn't have been more helpful. Any time I called they picked up straightaway and always helped. They are also competitively priced and got a god price for our property. Very highly recommended.
Oliver · 25 May 2021
Agent replied · 25 May 2023
Thanks Oliver, it was a tough chain but it eventually worked out well. We hope you're now enjoying your new dream family home!
★★★★★ 5/5
GoogleWhat a fantastic job by everyone involved, brilliant communication and just great from beginning to end.
Colin · 12 December 2024
Agent replied · 11 January 2025
Cheers Colin, much appreciated.
★★★★★ 5/5
GoogleGreat service from start to finish from Alan Lee estate agents. The whole process was smooth, no dramas, progressed the sale, dealt with all relevant parties. Would highly recommend as good local estate agents who know Macclesfield and the housing market very well. A very big thanks to team at Alan Lee.
Gemma · 28 August 2022
Agent replied · 25 May 2023
Thanks Gemma we appreciate the kind words. Any sale without any drama is a win so we're glad it went smoothly for you.
★★★★★ 5/5
GoogleExperienced a very professional, friendly and personal service by Alan Lee in the purchase of my first property. The small team's local knowledge and enthusiasm is clear to see and is a help at every stage of the process.
Sam · 2 October 2023
Agent replied · 31 December 2023
Thank you Sam, we hope you're really happy in your new house :)
★★★★★ 2/5
GoogleAfter a really promising start to my fiancés sale of his house our experience just went down hill. We completed all the inventory paperwork detailing what we would be taking from the house - a mixture of none integrated white goods and light fittings - to be contacted by Alan Lee, 2 weeks before completion, to say that the buyer was threatening to pull out of the sale due to items not being included. We were told of the buyers highly emotional response (not in such clinical terms) to finding out about the inventory, placing a burden on us as the sellers, and when we questioned Alan Lee as to why this was only just coming to light so far into the sale my fiancé was told that the usual practice was for homes to be “sold as seen”. This was brand new news to us as, had we been advised of this practice, we would’ve emptied the property and swapped out the fittings that we were taking rather than completing the inventory in good faith. It left us at significant financial loss which we raised with Alan Lee via email, we received no reply to this email, despite asking to know the buyers response to our willingness to leave certain items.
To say the overall service that we received as the sellers was poor would be an understatement, it did not appear that we had an agent acting in our interest.
Of note, we saw the buyer after the sale had gone through and she had bought the property as buy to let, she advised me that she had told Alan Lee at her point of offer that she wanted the fixtures and fittings and the inventory had not been disclosed to her.
I have given two stars as the pre sale work including photographs, and the monetary exchange were managed quickly and efficiently.
Kate · 31 December 2022
★★★★★ 5/5
GoogleAbsolutely wonderful work from the team.. Abbey simply sensational in helping us.. great service
Sean · 28 December 2024
Agent replied · 11 January 2025
Thank you Sean, really lovely to start the New Year to reviews like this.
★★★★★ 5/5
FacebookWould like to say thank you so much to Alan and Lee for all if their help in my recent house purchase! Couldn’t recommend them enough for their upmost professionalism and support during the whole process. They made the experience easy, seamless and stress free. So refreshing to work with agents who instantly respond to even the smallest of queries. Thank you so much!!!
Charlotte · 3 January 2020
Agent replied · 25 May 2023
WOW! What lovely words. Means the world to us, thanks for being an extremely diligent and communicative buyer. Enjoy your last day on the slopes ...and your new home on your return!
★★★★★ 5/5
GoogleCan’t speak highly enough of the team at Alan Lee
Recently bought my second house with them
Thanks for all your help, advice and support
Lucy · 27 June 2024
Agent replied · 26 August 2024
Thanks Lucy, hopefully we'll help you for a third time in the near future!!!!
★★★★★ 5/5
GoogleAll the staff at Alan Lee were helpful and professional dsaling with the purchase of my new home.
Tracey · 18 October 2024
Agent replied · 8 November 2024
Thanks Tracy, I hope you're all settled up in the North now! Enjoy your new home and being closer to your family!!!
★★★★★ 5/5
GoogleAmazing experience and much recommended agency.Well supportive and great communication throughout the process of buying our home.
Haary · 1 November 2024
Agent replied · 11 January 2025
Thank you Haary, you were a wonderful buyer to deal with so thank you from all of us here.
★★★★★ 5/5
GoogleIt was an absolute pleasure to have found my home through Alan Lee. Always quick to respond to emails and calls, and more than willingly to help push the sale over the line. Just generally a lovely group of people - I wouldn't hesitate to engage again! Thanks guys
Lindon · 27 September 2022
Agent replied · 25 May 2023
Thanks Lindon for the well worded review! We're glad even with a protracted purchase that you were happy with progress and how we went about our job. You were a pleasure to deal with and we hope you enjoy your new home.
★★★★★ 5/5
FacebookThe house we bought was sold by Alan Lee- we found them to be friendly, helpful, and very responsive to any queries we had. And receiving a drawing of our new house by Adam Francis after we moved was such a lovely surprise! From a buyers point of view we were very happy with the service provided by Alan and Lee.
Laura · 21 September 2020
Agent replied · 25 May 2023
Thanks for posting this it’s really appreciated!
★★★★★ 2/5
GoogleAfter a really promising start to my fiancés sale of his house our experience just went down hill. We completed all the inventory paperwork detailing what we would be taking from the house - a mixture of none integrated white goods and light fittings - to be contacted by Alan Lee, 2 weeks before completion, to say that the buyer was threatening to pull out of the sale due to items not being included. We were told of the buyers highly emotional response (not in such clinical terms) to finding out about the inventory, placing a burden on us as the sellers, and when we questioned Alan Lee as to why this was only just coming to light so far into the sale my fiancé was told that the usual practice was for homes to be “sold as seen”. This was brand new news to us as, had we been advised of this practice, we would’ve emptied the property and swapped out the fittings that we were taking rather than completing the inventory in good faith. It left us at significant financial loss which we raised with Alan Lee via email, we received no reply to this email, despite asking to know the buyers response to our willingness to leave certain items.
To say the overall service that we received as the sellers was poor would be an understatement, it did not appear that we had an agent acting in our interest.
Of note, we saw the buyer after the sale had gone through and she had bought the property as buy to let, she advised me that she had told Alan Lee at her point of offer that she wanted the fixtures and fittings and the inventory had not been disclosed to her.
I have given two stars as the pre sale work including photographs, and the monetary exchange were managed quickly and efficiently.
Kate · 27 October 2022
★★★★★ 5/5
FacebookTotally professional gentlemen who were always ready to help and advise if necessary but didn't intrude unnecessarily.
Prompt communication and extremely responsive to our needs.
Never felt under pressure from Alan Lee to use their services and felt comfortable with their suggestions.
Thank you very much.
Kind regards
Michelle Greatorex
Michelle · 3 August 2022
Agent replied · 25 May 2023
What a lovely review, thank you so much Michelle. We wish you and the family all the best for the future.
★★★★★ 5/5
GoogleA friendly local independent firm with lots of experience in the area. They responded quickly and efficiently, provided honest advice and kept us up to date with the sales process. I strongly recommend them.
Phil · 1 December 2023
Agent replied · 31 December 2023
Thanks Phil, we appreciate the review and the kind words! Best wishes to both yourself and David in the future!
★★★★★ 5/5
GoogleI highly recommend both Alan and Lee for the sale of my property they kept me going with their positivity and reassurance through what was a very tough time.They are very friendly, professional and a great team. I couldn't have asked for better Thank you both very much. 😊🏡 …
Martine · 25 May 2022
Agent replied · 25 May 2023
Thanks Martine, we appreciate your kinds words and wish you and Chris all the best in your new home together. Thanks for the card it's taken pride of place on our mantelpiece.
★★★★★ 5/5
GoogleMy experience of Alan Lee estate agents is excellent both as a seller & a buyer
Alan Lee are a great team to work with always helpful & proactive to enable timely
Completions
Elisa · 28 April 2025
★★★★★ 5/5
GoogleHaving recently sold our house with Alan Lee we would would highly recommend both Alan and Lee. From the initial valuation and guidance their honest and transparent approach made a potentially stressful event much easier. They are a very professional, friendly and supportive team and would highly recommend.
David · 29 July 2022
Agent replied · 25 May 2023
Thanks David for there kind review. I'm glad you felt we did a great job, you were a great family to work alongside during the process and can't thank you enough for your support!
★★★★★ 5/5
GoogleAs a buyer, all of the team at Alan Lee were excellent. They were communicative & supportive throughout. Highly recommended
Sarah · 27 July 2024
Agent replied · 26 August 2024
Thanks Sarah & Andrew for the review. You were brilliant throughout and we hope the move and fresh start brings you happiness after a tough year
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.