Trusted Agent profile · Lytham St. Annes
★★★★★
829 reviews across 3 platforms
Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB
Morris Homes Ltd's office in Lytham St. Annes, at Shepherd Road, is rated 4.1 out of 5 across 829 reviews on three platforms, including 2 Google reviews rated 4.5.
Every review we hold for the Lytham St. Annes office, from every platform, shown as written. First names only.
3/5
TrustpilotI have had a mixed picture with…
I have had a mixed picture with Shelbourne estates at MK. Had a good customer service initially and then as snag failures happened - first was asked to call site office and then after multiple calls was sent a service manager for about 15 different issues.Its now 6 months past moving in - still most items not sorted.Customer service post hand over not satisfactory
5/5
TrustpilotWe have bought out first home in…
We have bought out first home in Standish and met with the lovely Julie who made it all possible! She was very friendly and made us feel comfortable, she was able to answer all our questions ( ans there were a lot!) We are very thankful and extremely excited as our home is almost finished!Thankyou for all your help!Capesthorpe, Lydia and Daniel
1/5
Trustpilotupdate on Complaint
A update on our Formal Complaint with Morris Homes Midlands we have emails 4 times since July 2023 and the Customer Care manager does not answer our emails, is he still working for Morris Homes or another 1 that has left, this is Morris Homes at there best never reply to written complains.
5/5
TrustpilotWe had a very good experience with Shelbourne Estates by Jess and Lynne
We had a very good experience with Shelbourne Estates, Jess and Lynne attended to us in a nice and polite manner. We were given all the moral support to buy the property and show of care is very encouraging, hopefully we will close the deal soon.
4/5
TrustpilotSales advisor feedback
Our experience with Pam was excellent. She was honest professional and ensured she gave regular updates.
5/5
TrustpilotVery professional accessible and…
Very professional accessible and knowledgeable, thank you Nicky
1/5
TrustpilotAbsolute disgrace of a developer…
Absolute disgrace of a developer…. The way they have dealt with the St.Georges Fields development had been awful. The roads not finished to the point of danger. Communication with residents is non existent. Such a shame
5/5
TrustpilotGreat customer service
We had an excellent experience reserving our new home with Megan at Alconbury Weald. She was friendly, informative and upfront with us. We are so excited to continue working with her and moving into our new home!
1/5
TrustpilotWhat communication!!!
If you would like a pleasant experience where communication is two ways, then I would definitely recommend speaking to a wall as you may get a response by way of an echo. Morris homes have been nothing but shocking in that respect. Other than that a great experience of….Will edit/amend once this nightmare is over
5/5
TrustpilotUp Holland Gardens
We bought our house from plot , we followed progress regularly and Pam in the office was amazing always returning calls etc .Moving in day went smoothly and the site manager Ant came around to make sure all was ok .Snagging list was small and dealt with very quickly Brilliant moving experience and a very nice well built home to enjoy
5/5
TrustpilotKirkham visit
We visited the Kirkham site recently and can't thank the sales advisor enough for her patience with us. She spent valuable time with us showing us several houses and helping us realise and focus on what was important for us.
5/5
TrustpilotMoved into our new Henley home on The…
Moved into our new Henley home on The Downing Gardens Gamlingay site in September 2022. We were very happy with the sales team led by Tina who also liaised with the sale of our existing home. On the whole after the expected minor snags we are delighted with the build quality and finish of our new home.
1/5
TrustpilotDREADFUL EXPERIENCE
I had a dreadful experience with Morris Homes whilst reserving a 4 bed detached property at the Alconbury Weald site. Megan, the consultant on site, was dishonest, heartless and did not care about my circumstances as a buyer.This is echoed across their senior management team from my interactions with them. Very unprofessional and unprincipled. AVOID Morris Homes at all costs if you are thinking to purchase a property with them.
5/5
TrustpilotSt Michaels Park
We first met Aimee and Jeannette in October when we had first found the development being built in Northampton. It was really overwhelming for us, as first time buyers. They’ve both made us feel so welcome, listening to worries, answering all my silly questions - even picking out kitchens! Thanks so much both Antony and Peter x
5/5
TrustpilotExcellent Customer Experience
We met Rob at Hampton Water and he was very helpful, knowledgeable and informative. He was open to any questions and tailored our experience with our wishes and preferences. Thank you for your time.
1/5
FacebookBought a Morris Homes on Copeland Drive in Standish, who provided a children's park as part of the planning conditions. Unfortunately, the park deteriorated and Morris Homes are totally disinterested in it.
5/5
TrustpilotOur lovely home
We recently purchased a new home from Shelbourne Estates, part of the Morris Home Group. We are very happy with the house and the location is just beautiful. Both the Sales Manager and the Site Manger have provided '5 star service' and I would not hesitate to recommend them - nothing has been too much trouble. Wonderful service from a great team!
5/5
TrustpilotJeanette @ St Michael’s Park, Northampton
We have had a very positive experience with Jeanette and Morris Homes at st Michael’s Park in Northampton, Very knowledgeable, answered all of our questionsand there has been a lot! Always accommodating with us popping in.Our house is not ready yet but looks great and we are looking forward to moving in.
1/5
TrustpilotA update about Morris Homes …
A update about Morris Homes i wrote a Formal Complaint in December 2022 regarding problems and as from today July 11th 2023 we have not received any written answers from Morris Homes yes 7 months nothing this is what you get for buying a Morris Home buyers please be aware
5/5
TrustpilotMorris homes upholland gardens
Olwyn from morris homes has been great she’s been looking after the sale for us in upholland gardens and has been chasing up paperwork in the chain weekly, always friendly and professional
5/5
TrustpilotProfessional sales team
We had a friendly, informative sales representative Nicky, at Shelbourne Estates, Houghton, St Ives. She took time to answer questions. Gave us a tour of show homes. Efficient.
5/5
TrustpilotRob who was dealing with us was very…
Rob who was dealing with us was very professional, we wanted to query about a 3 bedroom house and he was able to advise on all the steps and put us in contact with a company called move with us. Highly recommended A*
4/5
TrustpilotRelatively painless.the lady in the…
Relatively painless.the lady in the sales office was great always helpful and got all the information required. There have been a few things that needed attention when we arrived and again the assistant site manager has been brilliant. Got all the right trade people to come in to sort out the issues. One issue remaining the trickle vents which I am sure will get sealed and sorted very soon.
1/5
TrustpilotAwaiting a management pack from one of…
Awaiting a management pack from one of there many registered companies so a house purchase can proceed. They have delayed the process by several months and show no sign of resolving the issue.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Morris Homes Ltd's Lytham St. Annes office has 829 reviews across three platforms: 2 on Google, 8 on Facebook (across the whole business), 819 on Trustpilot (across the whole business).
Morris Homes Ltd Lytham St. Annes is rated 4.1 out of 5 across all 829 reviews, and 4.5 out of 5 on Google from 2 reviews.
Morris Homes Ltd Lytham St. Annes, Shepherd Road, St. Annes, Lytham St. Annes, FY8 3JB.
