Every review we hold for the Lyndhurst office, from every platform, shown as written. First names only.
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5/5
GoogleVery friendly and professional. I always knew what the position was and a couple of the issues were dealt with without any fuss.
Eleanor, my contact, deserves special mention.
Shaun Β· 28 March 2024
Agent replied Β· 24 October 2024
Shaun Hayes thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThanks to Lloyd for this quick, reliable and effective service. Highly recommended!
Amornrat Β· 25 October 2020
Agent replied Β· 24 October 2024
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
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5/5
GoogleRichard dealt with our enquiry on his first day back to work after being furloughed, he worked hard to manage our rental and provided an excellent service despite the challenges we all faced. He ensured that we were able to move in to our property at the times we required and made a stressful situation much more bearable, Highly recommendPositiveProfessionalism
Laura Β· 25 October 2020
Agent replied Β· 24 October 2024
Thank you for your 5* review and kind comments. Best wishes, Scott @ Customer Relations
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5/5
GoogleCouldn't be happier with the service from Austin & Wyatt - friendly, efficient and helpful, and will happily deal with them again in future.
Elle Β· 28 March 2024
Agent replied Β· 24 October 2024
Many thanks Elle Hammond for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe were so pleased with the service we received from Gem at your branch. professional , friendly ,answered all our concerns and always kept us informed along the process.
John Β· 29 November 2023
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleExcellent customer service, quick to answer any questions. First rate service highly recommended.
Chris Β· 24 September 2024
Agent replied Β· 24 October 2024
Many thanks for your fantastic 5* review and recommendation Chris. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEveryone at Austin and Wyatt has been so helpful and supportive in getting me sorted into my new home in time for Christmas. Very grateful. Would totally recommend this agency!
Katharine Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
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5/5
GoogleBrilliantly smooth transaction. Rebecca in the team was brilliant. Weβve moved into our dream home and couldnβt have been happier! Thank you for making it so smooth πͺ β¦
Josef Β· 25 October 2023
Agent replied Β· 24 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe lettings staff at Austin and Wyatt ( Richard, Louise and Lloyd) were extremely helpful throughout the letting process. They gave me advice and were always available to help me. Despite it being December they soon found me suitable tenants so it was all wrapped up before Christmas. I would definitely recommend them.
Judith Β· 25 October 2020
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
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5/5
GoogleWe rented through Austin Wyatt, they were professional and efficient throughout the whole process
Tracy Β· 26 June 2024
Agent replied Β· 24 October 2024
Tracy, many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSarah ,Rebecca and Mike have been extremely helpful and supportive ,helping to reduce the stress of both selling and finding a home .
Catherine Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleI have found the team at Austin & Watts to be incredibly helpful and proactive. They work as a team and all queries and questions are dealt with efficiently and effectively. I would not hesitate in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Philippa Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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4/5
GoogleThe move has gone smoothly and everyone was very precise and helpful....thank you
Amanda Β· 28 March 2024
Agent replied Β· 24 October 2024
Many thanks Amanda Smart for the great review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely the best experience I could have hoped for as a new landlord. Professional, reliable and helpful. I would recommend to everyone and will certainly use again in the future.
Joanna Β· 25 October 2022
Agent replied Β· 24 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot praise Austin and Wyatt highly enough. The service that i have received from them from the start has been amazing! I thought renting my property was going to be very stressful, however the team has made it a real breeze. Special mention must go to Bonnie who has gone above and beyond to help with all my silly questions i had, she's always proffesional and always there to help whenever you need.
Thank you to you all!
Tom Β· 26 October 2018
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5/5
GoogleExcellent service, helped us through the renting process and found us the perfect place! Can definitely recommend!
Emily Β· 25 October 2023
Agent replied Β· 24 October 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service, very professional and helpful.
Just complete a lease and Lloyd in particular was excellent. Kept me informed all the way, always available and reliable. Very impressed and would recommend them to anyone.
Thankyou.
Crusher Β· 25 October 2021
Agent replied Β· 24 October 2024
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleThe guys in the team always got back to me with any questions i had in a timely manner, so it proved a seamless process. Would highly recommend the Team to do business with.PositiveResponsiveness
Neil Β· 25 October 2021
Agent replied Β· 24 October 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat professional agency, friendly and efficient staff. I used them a few times and they never disappointed. Easy to deal with and easy to reach when needed. I highly recommend the Austin and Wyatt!PositiveResponsiveness, Quality, Professionalism, Value
Lucia Β· 25 October 2020
Agent replied Β· 24 October 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
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1/5
GoogleWorst case scenario is you will be homeless if you use Austin & Wyatt to fined you a new home In fact is the only scenario.
Never trust Angel Ore Richard ore you will be in trouble No more said.. πππππ β¦
Blade Β· 26 October 2017
Agent replied Β· 24 October 2024
I am very sorry to hear that your experience has not been positive and I would like to thank you for drawing this to our attention. We act on behalf of our landlords and follow their instructions, after weeks of negotiating with the Landlord and finally agreeing terms, it was the Landlord who decided not to proceed. If there is anything further we can do to help in the future please don't hesitate to contact us at the office. Many Thanks, Branch Manager
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5/5
GoogleRich and Louise assisted us through the whole process, which ran smoothly and efficiently. We are now happily settled in our new home. Many thanks to the team at Austin & Wyatt Estate Agents
Kevin Β· 25 October 2020
Agent replied Β· 24 October 2024
Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott
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5/5
GoogleAn excellent team with a wealth of local knowledge. Always found them to be good to deal with, honest and realistic at all times and managed expectations very well.PositiveProfessionalism
Alison Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFriendly staff, informative on properties and surrounding areas.
Tim Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThis is my first time renting on my own and I was very apprehensive about it all, but Richard and Louise have made the process very simple. Thank you very much for making it easy.
Jade Β· 26 October 2019
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.