Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat an awesome team they have in the Leagrave branch.Ian Coulson
and his team are just supremely awesome.Even though we did not get close to the asking price they never gave up.They worked so tirelessly and on their feet all the time.I will extremely recommend this branch to friends and family.Well done.
Johnson · 31 July 2019
Agent replied
Many thanks Johnson for your great 5* review of your experience with Ian and the team at Taylors. I am delighted their hard work and dedication was of benefit to you and that you would recommend their services. Thank you. Best wishes, Tracey.
★★★★★ 5/5
GoogleI Bought my first property through Taylor’s and Ian & Adam were very helpful throughout my purchase with from viewing to arranging my mortgage through their broker services to key collection
Will recommend them and use them again!!
Dikesh · 30 July 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleFrom valuation (Adam B) to completion (Ian) the Taylors team have always been professional and helpful. Once the house was sold, Ian kept me in the loop regarding the process and status. Issues arose, however, Ian was always on hand with support and advice.PositiveResponsiveness, Professionalism
Ch · 20 June 2021
Agent replied · 19 June 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleThanks to Ian and the team for a smooth 1st house buying journey
Esther · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind words, Esther! We are delighted to hear that Ian and the team helped make your first house buying journey a smooth one. If you need any further assistance in the future, please do not hesitate to reach out. Congratulations on your new home!
★★★★★ 5/5
GoogleThe house was up for sale with 3 agents, Ian and his team had 2-3 times more viewings than the other 2 put together. Very professional and helpful . Not the first time we’ve used them and it won’t be the last.PositiveResponsiveness, Professionalism
Terry · 27 August 2021
Agent replied
Thank you for your superb 5* review and wonderful comments. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThe laziest people I have ever seen. I’ve moved out 1.5 months ago but my deposit is still being processed and not returned to me despite my landlord releasing it. I’ve had to chase them endlessly but still no help. When asked who I could raise a concern to/ speak to their manager I was told they dont have one. I am going to pursue legal options now.
Shreya · 17 December 2023
Agent replied · 31 December 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIts 3rd property i delt with Taylors Legrave, Excellent and professional service throughout. All the team are so friendly and helpful, especially Ian. Thank you all so much!! Highly recommend.
Will see you sooon again
Tariq · 3 September 2022
Agent replied · 30 July 2023
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleWe bought buy to let property with Taylors Agency on Leagrave and I must say that we both very happy with the service and advise we have received.Staff was very friendly and helpful. We have found what we were looking for ☺️Big thank you especially to Ifzal for being with us even on his own holiday he helped out and made all
Transactions quick and smooth.I can’t be thankful enough! Hopefully see you soon guys ⭐️⭐️⭐️⭐️⭐️⭐️
Joanna · 31 January 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to thank the team at leagrave Taylors for a seamless purchasing experience. They were responsive and proactive in getting this across the line for me. Particularly Ian and Amir who i dealt with. All in all great experience
Roger · 28 May 2021
Agent replied
Thank you for your brilliant 5* review and kind words. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service. Thank you
Manoharan · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service. Our team takes pride in providing excellent service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe service provided by the Taylors company was most beneficial to me compared to prior companies I had used to try to help my family and I get a property effectively taking an abundance of time and effort before I switched to Taylor which got me my desired house which was bought for a great price, considering the exponential quality my new house inhabits, for my family and I in half the time it took for the prior company to do so. I especially appreciate the supporting services that were provided given they helped filling in paperwork evidently essential to purchase a new house and how greatly the substantial amount of help truly benefited me specifically given by Ian Causton and Amir. Without them and the company I heavily doubt that I wouldn't have gotten the house I intended and aspired to get, ticking off everything on my criteria. A great area, near a park for my children, near stores and a great parking space. Taylors will help you get the most convenient property in the right area undoubtedly outranking the last company I was with.
Farzanah · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am very much happy to their service. Many thanks for Sharukh and Ian.
Kamrul · 13 November 2025
Agent replied · 13 April 2026
Thank you for your kind words! It was our pleasure to provide you with exceptional service. We will make sure to pass on your thanks to Sharukh and Ian. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWao!!! This is the best service I have received in a long time. These people are out of this world; professional, dedicated and unwavering in making your dreams come true.
A million thanks, Ifzal.
Thanks for going extra length Ian. Shah, I can't thank you enough. Thumps up to all the staff at Taylors Leagrave.Weldone.
Samuel · 20 May 2024
Agent replied · 19 June 2024
Many thanks Samuel for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just recently completed on our purchase and we must say Taylor's customers service had been delivered above our expectation! The team at the leagrave branch have been exceptionally patient and understanding during the process. They en-devoured to help and provide support with reassurance and kindness during the course of the matter. A very BIG THANK YOU!! Your all amazing team delivering the best!!
Definitely will recommend Taylor's to anyone and will consider using their services again, if we needed to again in the future.
Mrs S Begum & Mr F Islam
Zack · 31 July 2016
★★★★★ 5/5
GoogleIan and the Taylor’s Leagrave team are exceptional! Despite multiple challenges, they expertly navigated the process, ensuring the sale of my dream property went smoothly and through to completion.
Ian in particular is personable and approachable; his skills shone as he worked tirelessly with my solicitor, his own internal department and the seller (and their solicitor!), commendable! His commitment went above and beyond, making a significant difference. The branch and the staff advice was also was clear, timely and invaluable. Highly recommend!🌟🏡
Ikhlaq · 27 July 2024
★★★★★ 5/5
GoogleThis is a Very good property service. i bought a house, very good staffs helpful espiacelly Ian and manager. Nice talk friendly. If i need another house i would come to you you gave us a gift. Merry Christmas!
Thadsana · 5 December 2024
Agent replied · 11 December 2024
Many thanks for the great 5* review and your kind words Thadsana. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIan and his team are brilliant. They gave us all the help we needed to make our move as easy as possible. They are friendly and professional and would recommend them with no hesitation.
Jane · 19 June 2021
Agent replied
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleTaylors did a fantastic job with our sale, it got quite complicated and Ian and the team were always instantly on the spot to sort any issues; they were brilliantPositiveResponsiveness, Quality, Professionalism, Value
Tracey · 20 June 2021
Agent replied · 19 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleIt's been great working with Ian and his team especially Ifzal. Everone is very professional .
Mohammed · 31 May 2023
Agent replied · 30 July 2023
Thank you Mohammed for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleAbsolute first class service and advice from Mortgage Broker Ifzal Aslam. He's helped us with two purchases/remortgages now and we couldn't be happier. Excellent knowledge of the market, responsive to all of our questions whatever the hour and goes above and beyond to get us the best deal. We would highly recommend him!!!
Shania · 24 February 2024
Agent replied · 25 March 2024
Shania, thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you SO much for Taylors' Sale and Letting Agency 🙏, We bought the house in two months !!! They work so hard and help in that purchase. I can not imagine a better agency. We will recommend 100%. They work on both sides helping to sell for vendors and helping to buy for buyers. If you need help, go to Taylors !!! …
Malgorzata · 1 April 2023
Agent replied · 30 July 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIan was exceptional in helping us sell our property. He helped us achieve a great price and was on call throughout the process which he made as smooth as possible
Yanick · 29 May 2021
Agent replied
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat service. Ian and his team are professional, experienced and extremely helpful. They allowed a stressful process to be well managed offering a personal and friendly service.. High recommended
Sarah · 30 July 2021
Agent replied · 30 July 2023
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThank you on the sale of my property. Responsive and professional team.
Special thanks to Ian Causton and Adam Adam Rawlings.
Miker · 30 July 2022
Agent replied · 30 July 2023
Thank you so much for this fantastic 5* review! Best wishes, Graham, Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.