5/5
GoogleShwain , Nick and Ali were all very helpful in our property purchase. They were very professional and made sure everything is done properly and on time. We were timely updated every single time. …
Trusted Agent profile · Luton
Nova Estate Agents Luton reviews
★★★★★
103 reviews across 1 platform
Jansel House, 648 Hitchin Road, Luton, LU2 7XH
Nova Estate Agents's office in Luton, at Jansel House, is rated 4.9 out of 5 across 103 reviews on 1 platform, including 103 Google reviews rated 4.9.
Reviews
Every review we hold for the Luton office, from every platform, shown as written. First names only.
Google5/5
GoogleHighly Recommend Nova Estate Agents - Excellent customer service from Shwain! Very professional and kept me informed regularly. Thanks for all your help! Will definitely be contacting Shwain and the team @ Nova for when I sell again.
Agent replied · 16 June 2024
Thanks Charlie for your kind words! :)
5/5
GoogleAmazing service from start to finish. Shwain was very professional, knowledgable and helpful throughout the entire process. The entire team at nova were always contactable and available for viewing and queries , going above and beyond. They managed a sale very quickly , achieving a very good price - I cannot recommend enough.
5/5
GoogleHuge thanks to whole team at Nova Estate agents. Shwain, Ali, and Nick were instrumental in my first time home buying experience. Their expertise and dedication stood out as they guided me through finding the right investments and connected me with their reliable network, including mortgage brokers. Exceptional team that truly goes the extra mile! Highly recommend their services.
5/5
GoogleI’ve had a brilliant service from Shwain and the team at Nova since we put our property on the market back in August 2023. Hard working dedicated to the customer throughout our exchanges. Highly recommended!
5/5
GoogleHave been living at a property dealing with Nova for nearly 1.5 years now. Always excellent service, they only deal with top quality landlords as well. We had a problem with our oven, landlord and Nova had arranged a replacement oven and fitting within 3 days. Absolutely excellent service would highly recommend to anyone.
5/5
GoogleVery happy using Nova Estate Agents, they provided an outstanding service in helping me sell my property. Shwain, Nick, and Ali kept me well informed and made the entire process seamless and simple. Special thanks to Shwain for going above and beyond in looking after me. I would highly recommend Nova to anyone!
5/5
GoogleThis is a retrospective review from our house sale back in July 2025. Nick and Shwain are 2 very professional people they were always available to help and always happy to answer questions. I would highly recommend them and Nova!! thanks again guys!!!
5/5
GoogleNova is a different type of Estate agents - in the best way. Shwain was fantastic from the beginning. His recommendations on professionals to handle my purchase was spot on. In a word, "FANTABULOUS". Defo recommend.
5/5
GoogleI had a very pleasant experience with Nora estate agents the staff were very helpful all through my search Ali shwain and Nick were especially helpful they paid particular attention to what my expectations were and delivered. I am entirely grateful to the team and would recommend them to any one.
5/5
GoogleNova Estate Agents are a brilliant team. Their communication is always clear and they keep you updated at every step. They make the whole process feel smooth and stress free. I would not recommend anyone else. A truly fantastic estate agency and a pleasure to work with.
1/5
GoogleCALLED AND SPOKE WITH THE DIRECTOR OF NOVA BUT SEEMED NOT INTERESTED AS DISCUSSED ONLY LET BY AND NO OTHER SERVICES SO DID NOT GIVE ANY RESPONSE AND SHOWED INTEREST, NO EMAILS OR PHONE CALLS AFTER THAT. 2/10* VERY POOR MANAGEMENT AND SERVICE. I WOULD NOT RECOMMEND THIS ESTATE AGENCY TO ANYONE.
Agent replied · 16 June 2024
Thank you for taking the time to provide your feedback. We are sorry to hear about your experience. However, we have been unable to find any record of our communication or interaction with you regarding this matter. We take all feedback seriously and would like the opportunity to address your concerns directly. Please reach out to us at info@nova-ea.com or 01582 250 111 so we can better understand your situation and work towards a resolution.
5/5
GoogleNova is one of the best estate agent i have come across with. Buying process of my property was really efficient and quick with lots of updates given and quick respond as well. It will took me 3 week for completion with mortgage buying property due to their quick responds and progress. I really appreciate your professional , helpful, polite, on time every positive aspects. Did’nt even get a hint of negativity from them. Best estate agent ever come across!!
5/5
GoogleNova is one of the best estate agent i have come across with. Buying process of my property was really efficient and quick with lots of updates given and quick respond as well. It will took me 3 week for completion with mortgage buying property due to their quick responds and progress. I really appreciate your professional , helpful, polite, on time every positive aspects. Did’nt even get a hint of negativity from them. Best estate agent ever come across!!
5/5
GoogleNick and Shwain are great. They are super responsive and always keep the vendor up to date. I can not recommend strongly enough
5/5
GoogleI can't recommend Nova highly enough. Everyone on the team is so friendly and helpful. My first meeting with Nova was with Nick who came to value my property. He really took the time to explain the full process (I'm selling for the first time so had a lot of questions) and was very patient and not at all pushy so I felt very comfortable choosing to use Nova over the other agents I had also contacted. When Nick and Shwain came to take the photos they were so kind and helpful, they'd already assured me they'd be happy to help me move anything out of shot if necessary so I didn't have to go mad trying to get the house looking like a showroom (which would have felt impossible with the children and animals "helping"!). They regularly updated me on how viewings were going and made sure that every viewing arranged was convenient for me before booking anything in. After the house was under offer they continued the fantastic customer service, going above and beyond with helping me with any queries I had, not only those pertaining to the sale of my property but also the purchase of my next property (which is not being sold through Nova). It's been a real pleasure selling my property with Nova and I genuinely look forward to speaking to Nick and Shwain. I hope the very lengthy review helps people decide that Nova are the right company to chose when picking an estate agent as they have far exceeded all my expectations.
5/5
GoogleShwain, Nick and Ali have all been fantastic with letting out my property. They gave great advice when required, brilliant communication and very professional service
5/5
GoogleBought my first home with Nova ,Shawin was really kind and helpful during whole process he arranged viewing multiple times for us with very short notice.
5/5
GoogleNova estate agents sold our house on Old Bedford rd Luton. We couldn’t have asked for a better service. Always kept us updated with all aspects of the sale. Thank you very much Danny Considine
5/5
GoogleNova Estate Agents exceeded my expectations! Shwain, Nick, and Ali were incredibly professional. They sold my mum's house in just 1.5 weeks, and Nick's updates were prompt. Can't recommend them highly enough.
5/5
GoogleI recently had the pleasure of working with Ali at Nova Estate Agents to sell my flat, and I cannot express enough how impressed I am with the exceptional service he and Nova Estate Agents provided throughout the entire process. From our first meeting, Ali demonstrated a profound knowledge of the real estate market and a keen understanding of my specific needs. He took the time to thoroughly explain each step of the selling process, ensuring I felt confident and well-informed at every stage. Ali's attention to detail were evident in his approach to marketing my property. His expertise in the industry shone through as he showcased my flat in the best possible light, utilising innovative marketing techniques like the interactive virtual tour and social media. Nova had real commitment to the sale, Ali consistently went above and beyond to address any concerns and answer my questions promptly, his negotiation skills were impressive as he achieved the price I wanted even though It was optimistic. He skilfully navigated every aspect, ensuring a smooth and successful transaction. Ali's friendly and approachable demeanour made the entire experience enjoyable. Thank you for your brilliant service and for exceeding my expectations. Brilliant job Team Nova.
5/5
GoogleNova have provided fantastic support for tenants since they started managing my rental property. Ali has been outstanding and has taken care of everything from start to finish. Landlords - don’t go anywhere else for a fully managed service!
5/5
GoogleNova Estate Agents have provided an excellent service throughout my property purchase journey. The team, including Ali, Nick, and Shwain, have demonstrated a high level of passion and dedication. They go the extra mile to ensure a seamless experience for their clients. Communication, particularly from Shwain, has been exceptional, with regular updates and support. Their expertise and commitment to meeting client expectations make them highly recommended. I would like to praise Nova Estate Agents for their tailored and courteous service, making them stand out in the industry. Keep up the good work guys
5/5
Google5 stars- Nick and his team kept me updated and help me through the whole process of getting my flat. Can’t recommend nova estate agents enough Helped 👊 …
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Questions about Nova Estate Agents Luton
How many reviews does Nova Estate Agents Luton have?
Nova Estate Agents's Luton office has 103 reviews across 1 platform: 103 on Google.
What is Nova Estate Agents Luton's rating?
Nova Estate Agents Luton is rated 4.9 out of 5 across all 103 reviews, and 4.9 out of 5 on Google from 103 reviews.
Where is Nova Estate Agents's Luton office?
Nova Estate Agents Luton, Jansel House, 648 Hitchin Road, Luton, LU2 7XH.
