Trusted Agent profile · Luton · Bedfordshire

haart Luton reviews

4.6

★★★★★ Excellent

997 reviews across 2 platforms

10-12 Wellington Street, Luton, Bedfordshire, LU1 2QH

Part of haart, see every office.

haart's office in Luton, Bedfordshire, at 10-12 Wellington Street, is rated 4.6 out of 5 across 997 reviews on two platforms, including 985 Google reviews rated 4.6.

Google logo

4.6 / 5

985

Reviews on Google

This office

Facebook logo

4.7 / 5

12

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Luton office, from every platform, shown as written. First names only.

5/5

Google

Sometimes when house hunting, some estate agents are likely to put you off. You register with them and then they just disappear. This is NOT Sabrina's case! She's really professional, always after your case, sending updates on what's on the market, promptly replying to text and email. A real pleasure to deal with her! ValentinaPositiveProfessionalism

Valentina · 21 June 2022

Agent replied · 20 June 2024

Thank you so much for leaving me a 5* review. I am glad you like your experience with Haart. Speak soon. Sabrina

5/5

Google

Thank you so much Haart . Specially mentioning eunus and vesiam they are both doing a wonderful job , so helpful. They will respond quickly to each mails without any delays , much appreciated their help.

Steffy · 21 January 2024

Agent replied

Hi Steffy, I really enjoyed working with you, thank you for the feedback, it is very kind. All the Best Jordan & the Luton team, haart Residential Lettings, Luton.

5/5

Google

I had a great experience working with Michael Birley and Jordan from Haart in Luton. They were very understanding and helped me out with all my requests,they were always available and accessible whenever I needed to speak with them . Many thanks!

Ion · 1 September 2023

Agent replied · 30 December 2023

Norest, Thank for your kinds words and we hope you enjoy your new home- Michael and Jordan and the haart Lettings team

5/5

Google

Person called Vesain Ali he is so professional, friendly, polite and very knowledgeable and helpful. Every time I talk to him he always helps me out.

M · 27 July 2024

Agent replied · 26 August 2024

Thank you so much for your review

5/5

Google

Jordin Jones was very helpful to find me an appropriate house...Thank you HaartPositiveQuality

Dr · 21 June 2021

Agent replied · 20 June 2024

Thank you very much for those kings words. Jordan, Haart Lettings Luton

5/5

Google

I had an issue with my security deposit but after I spoke with Vesaim Ali he managed to sort it out and issue the return of the deposit the same day! Very happy with his help and how he handled the situation.

Dimitra · 2 August 2023

Agent replied · 30 December 2023

Thank you for your lovely review

5/5

Google

It was awesome and smooth service offered by Mr. Jordan Jones. He was prompt, professional and treated us with respect while dealing with us to be tenants. Extremely happy to be part of this great letting Agents.

Divya · 30 November 2023

Agent replied · 30 December 2023

Hi Divya, many thanks for your kinds words. All the best! Jordan, Haart Lettings Luton

5/5

Google

Marcus was great & quick to respond, super helpful!

Rudi · 30 December 2021

Agent replied

Thanks Rudi for the review. Much appreciated. Marcus

5/5

Google

Jordan Jones has been helpful and always available when ever I call.

Ebhodaghe · 28 May 2021

Agent replied

Many thanks for those kind words. Jordan Jones, Haart Lettings Luton.

5/5

Google

I find all the staff very helpful, friendly and professional, especially Matilda who I dealt with the most.

Susana · 29 July 2019

Agent replied

Dear Susana Valada, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Matilda haart Luton estate agents

5/5

Google

I wish to commend Ali Vesaim (Waz). Every time i email him he always answers me promptly. If i call him he is very conscientious and polite, and is quick to respond back with an answer. One of the best contacts I have dealt with at Haart.

Sue · 11 February 2023

Agent replied

Thank you very much Sue for the amazing review. We shall pass these kind words over to your property manager Waz

4/5

Google

Applying for help to buy can be tedious at times, with all the changes that may need doing. however Shelagh & Manny at Haart were always very helpful, weather it was a request for changes to forms or booking viewings, they were always a pleasure working with.

Romario · 3 February 2023

Agent replied

Thanks Romario

5/5

Google

Very helpful in finding the flat Bodie has been very good thank you

Georgios · 25 January 2021

Agent replied

Thank you for leaving us a review!

5/5

Google

AHMED is a very good , helpful and friendly staff , reposed the email very quickly.

Pingping · 26 November 2024

Agent replied · 26 December 2024

Thank you for leaving me a great review! Kind Regards, Eunus Ahmed haart Luton Property Management

5/5

Google

Eunus Ahmed has made the process of renewing the contract with the current tenants smooth, Thank you for a hassle free process

Dillon · 23 August 2024

Agent replied · 26 August 2024

Glad I could assist on securing another term with the lovely tenants, regards Eunus Ahmed Haart PM

1/5

Google

The service level at this branch in LUTON is rediculous it’s appalling mason janes is a terrible sales person my opinion he’s to young to be dealing with selling houses and also Thomas barker one of the managers is even worse would not recommend this estate agent don’t get back to you and don’t sell your house for the price promised. DO NOT USE THEM

Andy · 29 July 2019

Agent replied

Good Morning Mr Michaels, We have no record of you being a customer of ours at haart Luton ? Please could you email details of your experience to luton@haart.co.uk Many Thanks

5/5

Google

Matilda was extremely helpful and efficient. Had the best experience as everything was very clear and swift.

Emi · 29 July 2019

Agent replied

Dear Emi Smail, Thank you for leaving such great and detailed feedback about your experience with haart Luton estate agents. Thank you again for your star rating! Regards Matilda haart Luton

5/5

Google

Very helpful and very fast service. Very kind Eunus. Highly recommend Haart agency member. :)

Erika · 5 December 2024

Agent replied · 9 December 2024

Appreciate the kind words Regards Eunus Ahmed Haart PM

5/5

Google

Our experience has been so good and Jordan has been such a great help with everything. Not only did he help explain the general process he went the extra mile in assisting us to ensure that our move was successful. Thank you so much for everything :)

N · 14 April 2020

5/5

Google

Great service, with help from Mr Daniel Szabo we have tenants within the week of us leaving the place!

Damian · 3 October 2024

Agent replied · 24 October 2024

Hi Damian, we are pleased to hear Daniel was a pleasure to deal with and thank you for taking the time to leave your kind review for Daniel - haart Lettings, Luton

1/5

Google

Please try to learn respect treat tenants with your family and solve their basic needs, my friends lost £400 just for viewing and I lost £1250 they didn’t returned my advance, please learn the meaning of home, thank god I vacate from your property,

Akshaybangaru · 4 April 2023

Agent replied · 30 December 2023

I am sorry to learn of your dissatisfaction regarding our end of tenancy process. Please be advised that we are still in the process of negotiations so this has not yet been finalised. We would never charge an applicant for simply viewing the property so I am confused by your comments here. Please can you give me a call on 01582925135 so that we can discuss the matter and come to a resolution on this. Kind regards Kitty Property Management Manager

4/5

Google

Eunus Ahmed Help me out when I need a document. He was fast and talk nicely to me

Hope · 11 October 2024

Agent replied · 9 January 2025

Thank you for your lovely review

5/5

Google

10/10 Customer Service to Eunus …Very helpful and I can not fault in the slightest!

Chris · 25 November 2024

Agent replied · 9 December 2024

thank you for the kind review, glad i could help regards Haart PM Eunus Ahmed

5/5

Google

Waz has always being a brilliant man ever since I've known him, always ready to help and get things done on time.

Olufemi · 5 August 2024

Agent replied · 26 August 2024

Thank you for your review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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