Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIncredibly prompt service. I wanted a property valuation and in less than 24 hours Richard had attended the property and the following morning I received the market appraisal by email. Can’t get quicker than that!
Helen · 11 February 2023
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Richard provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleI found the team very helpful and they guided me throughout the process. I felt valued as a customer and I felt they knew my circumstances well. Being local they had good knowledge of the market and at no time did I feel rushed into a decision. I would definitely use them again.
Roger · 29 July 2019
Agent replied
Dear Roger Chant, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Stopsley estate agents
★★★★★ 5/5
GoogleRichard came to value our property and he was so friendly and informative. He took the time to explain everything really thoroughly and in depth so I understood everything properly. He really knows what he’s talking about and I was really impressed by this! Thank you, Richard.
Charlie · 13 March 2021
Agent replied
Dear Charlotte
Thank you so much for you feedback and 5 star rating. We are extremely please you felt you had a good service from us, if you need any assistance we are always happy to help.
kind regards
haart Estate Agents
★★★★★ 5/5
GoogleWhen our house sale fell through, Kayleigh from the Stopsley branch was straight back on it and had it sold again the next day. She always goes above and beyond to sort everything.
Alan · 11 February 2023
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Kayleigh provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleVery impressed with the openness and honesty of staff. Richard came to value our house, he was very friendly and easy to talk to. His facts we straight forward and easy to understand. Their mortgage advisor was also straight to the point. Would definitely use in the future when we need.
Zoe · 1 September 2019
Agent replied
Dear Zoe Pritchard, Thank you for leaving such great and detailed feedback about your experience with haart Stopsley.
★★★★★ 5/5
GoogleFrom the first moment of contacting them to sell my flat I received a very good service, it went smoothly from the get go and they were always available to answer any queries that I had throughout the whole process.
F · 13 March 2022
Agent replied
Dear Phllis
Thank you so much for your 5 star rating, Customers feed back is very important to us, we are delighted you were happy with the service we have provided.
Kind regards
Everyone from the Stopsley team at haart estate agents.
★★★★★ 5/5
GoogleSuper helpful, the guys I met came round and offered us lots of advice on how to improve our property before selling - Bradley Lyons in particular really knows how to make the most of the interior to help with sale. Very professional, courteous and just all around nice people.
Daniel · 29 July 2019
Agent replied
Hi Daniel Lock, we are very happy to have provided you with such a positive experience!
★★★★★ 5/5
GoogleI have just had a meeting with Richard for an evaluation on my property what a lovely chap,!!
Nick · 21 January 2024
Agent replied · 21 March 2024
Thank you so much for your fantastic five-star review! We're thrilled to hear that Richard provided you with exceptional service. If you ever need assistance in the future, don't hesitate to reach out. Many kind regards from the entire Stopsley haart team
★★★★★ 5/5
GoogleKayleigh D is the best Estate Agent a have came across period, allow motivated to get them lazy solicitors moving:D Neve leave you in silence allway communicating, very friendly and lovely person overall:)
Justinas · 13 November 2022
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Kayleigh provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleExcellent work by Richard and the rest of the team. Really pleased with the outcome.
Keith
Keith · 20 February 2024
Agent replied · 21 March 2024
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Richard provided you with. Kind regards From the haart of Stopsley Team
★★★★★ 1/5
GoogleOne value advise for anyone of you who's decided to sell your home.
Don't use and relying on one agency!
Use many as you like!
I don't like to give bad feedback so I am stop writing!
Peter · 17 April 2022
Agent replied
Dear Mr Biro. We are very sorry you are unhappy with the service we provided. Some things our out of haarts hands. We are sorry your 1st sale fell through, we felt that we had more than made up for your disappointment by getting you an extra £5,000 from your second buyer which we got through to completion for you. We wish you all the best in your new home. Stopsley of haart.
★★★★★ 5/5
GoogleI can't find fault in the service I received from the Haart Stopsley branch. Their helpful and professional staff were active in negotiations between myself and the vendor to ensure both parties were happy. My over-arching impression is that they will do their utmost to make sales happen.
Douglas · 29 July 2019
Agent replied
Dear Douglas Wood, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleKayleigh, Richard and the rest of the team at Haart Stopsley have been great in helping us to sell our house quickly and secure our next move!
Kasim · 31 March 2023
Agent replied · 29 July 2023
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Kayleigh & Richard provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleBrian from Haart has been extremely helpful, chasing solicitors and liaising with agents further up the chain. Always available and communicative about the situation on email and phone.
Alex · 11 February 2023
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Brian provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleJust sold a house with Haart. As we no longer live in the area, Haart managed all viewings. Very professional, efficient service, keeping us informed of all visits and feedback. Would highly recommend. They made what can be a highly stressful event, very much less so!
Amanda · 5 December 2019
Agent replied
Dear Amanda Millar, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Stopsley
★★★★★ 5/5
GoogleKayleigh couldn't do enough to help and sold my house within a matter of days. She kept me up to date with every step of the process and was very friendly.
Vicky · 14 October 2022
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Kayleigh provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleWanted to say a massive thank you to kayleigh downes. Thank you for helping us find a home to buy. You have great instincts. You get us! Thanks 👏 …
Nazia · 13 November 2022
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Kayleigh provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 1/5
GoogleStill waiting for full deposit to be paid to me two months after moving out.
Deposit wasnt safely put into deposit scheme.
Poor quality response from staff and they don't seem to be bothered about my issue.NegativeResponsiveness, Quality, Professionalism
LISA · 27 August 2021
Agent replied
Hi Lisa. We are sorry you are not happy, but you have put your review on the wrong office. We are the Stopsley Sales office and do not deal with lettings from this branch, please contact Michael on 01582 721532 he is the manager of Lettings and is based in the Wellington Street Luton branch. I would appreciate it if you could remove this review as your issue is nothing to do with this branch. Thanks you in advance.
★★★★★ 5/5
GoogleI cannot recommend haart enough. Kayleigh’s customer service at the stopsley branch is fantastic and her communication skills are very good. I would highly recommend them to anyone.
Kayliegh · 12 January 2023
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Kayleigh provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleAbsolutely fantastic service, Kayleigh did so much work for all parties, she truly went over and above! I would definitely choose your team in the future! Thank you!
Hannah · 12 January 2023
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Kayleigh provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleToday we have the pleasure to meet Kayleigh Downes she was so kind,she show us 2 properties and we find the right house.As a first time buyer I’m glad that I meet her.
Rebeca · 17 May 2022
Agent replied
Dear Rebeca
Thank you so much for your 5 star review. We are really pleased that you were happy with the service Kaleigh provided you with. Best wishes from the haart team at stopsley.
★★★★★ 4/5
GoogleGreat Service from Kayleigh, always happy and helpful. Very friendly but professional. Always kept me in the loop in regards to buyers.
Marie · 30 April 2023
Agent replied · 29 July 2023
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Kayleigh provided you with.
Kind regards
From the haart of Stopsley Team
★★★★★ 5/5
GoogleI've just had a full asking price offer on my property, thanks to the team at Stopsley, including Richard and Martina, who worked very hard to make it happen. I would definitely use Haart at Stopsley again and recommend them to friends.
Sue · 25 January 2020
Agent replied
Dear Sue Richards, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
★★★★★ 5/5
GoogleThank you to all of the Team at Haart for helping my move happen, especially to Brian who was very supportive in the process
Laura · 11 February 2023
Agent replied
Thank you so much for your feedback and the 5 Stars. We are delighted you were happy with the service that Brian provided you with.
Kind regards
From the haart of Stopsley Team
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