Trusted Agent profile · Ludlow
★★★★★
1,387 reviews across 2 platforms
Green, Offthe A49, Ludlow, SY8 1LS
Crest Nicholson's office in Ludlow, at Green, is rated 4.0 out of 5 across 1,387 reviews on two platforms, including 5 Google reviews rated 4.2.
Every review we hold for the Ludlow office, from every platform, shown as written. First names only.
5/5
TrustpilotHave just reserved a property and the…
Have just reserved a property and the sales team have been amazing. Going above and beyond to help. Can’t wait to move in!
Thank you for taking the time to share your experience.
5/5
TrustpilotThe staff are very friendly and…
The staff are very friendly and charming. Provided enough information
Thank you for taking the time to share your experience.
5/5
TrustpilotCrest Nicholson have been great!
Crest Nicholson have been great from the very beginning! Very attentive and helpful whenever we have needed it. I would definitely recommend them any of my friends and family looking to buy a new hone.
Thank you for taking the time to share a review. It's great to hear about your positive home buying experience.
1/5
TrustpilotBuyer beware!
Lots of snags but resolved in the first 12 months, staff friendly and supportive within their remit.
5/5
TrustpilotWe met with Sophie to get some info
We met with Sophie to get some info, was super helpful, lovely area and lovely development
Thank you for taking the time to share your experience, Sophie will be delighted to hear your comments.
5/5
TrustpilotExcellent service
The sale lady was excellent , and we loved the layout and finish work.
Thank you for sharing the time to share your experience.
5/5
TrustpilotAmazing stuff
Amazing stuff, great experience
Thank you for taking the time to share your experience.
5/5
TrustpilotThe sales team were very good and…
The sales team were very good and patient with us and helped us choose the right home for us, good all round service
Thank you for sharing your experience.
1/5
TrustpilotJoke builder
Left with a water logged Garden that Crest will not resolve. A problem caused by a lack of drainage and poor design but apparently it’s my fault. Avoid these cowboys
Thank you for your review, the divisional team you are in contact with will be best placed to discuss this further.
5/5
TrustpilotExcellent service from Lynn & Hayley
Excellent service from Lynn & Hayley . They have made us feel very welcome nothing is ever to much trouble, questions have been answered on a timely basis and they have been really helpful and informative.
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you.
5/5
TrustpilotIt was a pleasant experience
It was a pleasant experience. Luke patiently explained everything related to the property and the process involved in purchase and moving in. I would be happy to give a 5 star for the Customer service provided.
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you
5/5
TrustpilotFriendly, patient and thorough
Every Crest Nicholson team we spoke with have been extremely helpful in guiding us through the purchase process, taking us through each step and what to expect in the future.
Thank you for taking the time to leave a review.
1/5
TrustpilotTried to change Broadband provider from…
Tried to change Broadband provider from BT to a cheaper alternative only to be told that BT have put a block on the line and they are the only provider allowed to supply Broadband to the property. Surely this is illegal?I can only imagine that Crest Nicholson are on a huge backhander from BT to allow them to get away with this and yet another reason why I would never recommend or buy another Crest property.
5/5
TrustpilotVery efficient, helpful and friendly
We have been very impressed with the Lancaster Park Crest team and their processes. Everything has happened very quickly and has been explained clearly. Really pleased we chose Crest.
Thank you for taking the time to leave a review. It's great to know that the team provided such a positive home-buying experience for you, we will pass your feedback onto our Eastern team.
1/5
TrustpilotDisappointed with this Builder
Brought a new home from this developer via shared ownershipWas told by friends that this a good developer and should be a good deal Moved in after 18 months of the property being built and defects were all passed over to Soresi the HA Roof and Cladding poor installed loose . Heating and radiators full of sludge not working and floor rising in places doors not shuting windows not closing or opening either
5/5
TrustpilotWe have purchased a house at Kegworth…
We have purchased a house at Kegworth Gate. So far we have only had contact with Nakitta and Rebecca and they were lovely people and both very helpful and professional
Thank you for taking the time to leave a review. It's great to know that Nakitta and Rebecca provided such a positive home-buying experience for you.
5/5
TrustpilotCustomer Service was topnotch
Thank you for taking the time to share your experience.
5/5
TrustpilotWe’d recommend to friends and family
We moved in in October. We are really pleased with the service and finish of the house. Any snags we’ve had they’ve been in contact regularly and come round to fix them.
Thank you for taking the time to leave a review.
5/5
TrustpilotKegworth Gate
Lucy and Nikita have been brilliant at Kegworth Gate. They've taken the stress from me and sorted everything straight away with excellent communication.
Thank you for sharing your experience.
5/5
TrustpilotThanks for onsite sales executive…
Thanks for onsite sales executive details and professional explanation. （Westwood Park, Coventry)
Thank you for taking the time to share your experience.
5/5
TrustpilotI was honestly surprised how helpful…
I was honestly surprised how helpful they are. Our new home is amazing and there were only a few minor issues after we moved in. Crest fixed all of them fairly quickly and the 3rd party contractors were really putting their heart in it. One of the guys spent 3 hours to fix a minor issue with the kitchen worktop. Just to make it beautiful! Thank you all for the amazing work!
5/5
TrustpilotWycke place
Samantha and Sophie are always so helpful, they are very responsive and professional.
Thank you for taking the time to share your experience, the team will be delighted to hear your comments.
5/5
TrustpilotThe team at crest are very professional…
The team at crest are very professional and gave very detailed information about the property.i will definitely recommend Crest Nicholson
Thank you for sharing your experience.
1/5
TrustpilotEven though you own a road you still…
Even though you own a road you still haven’t laid it over a year later since building finished but lay rounds on parts that completed a lot longer after us
We are sorry to hear this. We are unable to resolve complaints on Trustpilot, if you could email us at info@crestnicholson.com with your plot number we will look into this for you. Kind regards.
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