5/5
Excellent service and communication.
Agent replied Β· 24 July 2026
Thank you!

Trusted Agent profile Β· Lowestoft, Suffolk
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759 reviews across 4 platforms
178-180 London Road South, Lowestoft, Suffolk, NR33 0BB
Paul Hubbard Estate Agents's office in Lowestoft, Suffolk, at 178-180 London Road South, is rated 4.6 out of 5 across 759 reviews on four platforms, including 590 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
590
Reviews on Google
This office
142
Reviews on Facebook
This office
20
Reviews on Yell
This office
7
Reviews on allAgents
This office
Welcome to Paul Hubbard Estate Agents We are a well-established estate agency who look to offer a fresh approach within an exciting property market. With a strong team of experienced professionals, Paul Hubbard Estate Agents is a one stop shop. We offer Residential and commercial sales along with Residential and commercial lettings, providing you with a bespoke service catered to your needs.
The Trusted Agent 2026 results for Paul Hubbard Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.
5/5
Excellent service and communication.
Thank you!
5/5
Kayleigh is always so helpful on mark ups and her photos are amazing!
Thank you Harriet, we will pass your kind review onto Kayleigh!
5/5
Recently completed on a purchase using Paul Hubbard's. Great service, kept me infomed of progress. Special mention to Jessica who was excellent.
Thank you Paul, we have passed your feedback onto the team and Jessica in particular
5/5
Jess has just rented out a property for me and I must say the experience has been very painless. Some bumps in the road but brilliantly managed and nothing too much trouble !
Thank you for your feedback! We're really pleased to hear that, despite a few bumps along the way, Jess was able to manage everything effectively and make the experience as smooth as possible. We truly appreciate your trust in us!
5/5
professional, friendly and approachable, as well as being down to earth
I was given support in putting my house on the market and would endorse their service as being five star, due to the enthusiasm, the helpfulness and willingness to do everything they could to maximise the sale of my property. Erin, Lizzie and Lewis were a great team and I have nothing but praise to give them.
5/5
Recently brought a house from paul hubbard with great success thanks to lizzie who was very friendly and professional. Would highly recommend .
Thatβs wonderful to hear! Lizzie will be thrilled to know she made your experience a great one. Thanks for recommending us!
5/5
Open, honest and does what it says on the tin (and I'm an awkward customer at the best of times) Melissa has been professional from start to finish but with an excellent personal touch I felt I was emailing a friend half the time! Nothing is to much trouble for them, and guess what people? An estate agent that DOESNT tell lies! Highly recommended. Fab job οΏ½
5/5
We love our new home Thanks to all at Paul Hubbard for your help with our move, Natalie was particularly great at keeping us informed of progress and made us feel that the wheel was always turning and prompted us if anything needed attention. Thanks for a fab stress free service. Claire & Simon Watkins
1/5
Bad
I used to stay at a flat on london road south with my dad on the weekends and we spent one night in the loving room together and the heater wasn't working they sent 2 people over to look at it and it never got fixed it was forgotten about the bathroom developed mould after a couple of months and now my dad is having over 500 pound taken off his deposit for cleaning and mould removal even though the place was in good condition when we left and when we arrived the first day it was grimy so they dknt clean there properties as this has happened at another place on the croft in fact i was barely seeing my dad whole he was staying as it was to cold in the living room
1/5
Terrible
I used to stay at a flat on london road south with my dad on the weekends and we spent one night in the loving room together and the heater wasn't working they sent 2 people over to look at it and it never got fixed it was forgotten about the bathroom developed mould after a couple of months and now my dad is having over 500 pound taken off his deposit for cleaning and mould removal even though the place was in good condition when we left and when we arrived the first day it was grimy so they dknt clean there properties as this has happened at another place on the croft in fact i was barely seeing my dad whole he was staying as it was to cold in the living room
5/5
Sold my house with Paul Hubbard, what I liked about Paul when he came round for my valuation there was no real try and sell our company to you no promotional crap or advertising saying what they do compared to others it seemed a bit like we can put your house on the market up to you attitude, which some may see that differently but what it showed me was Paul hubbards didn't look desperate, everything was straight to the point, that shows me he was very confident in his own business this stood out for me, i dealt with jade lovely girl, happy and bubbly and answered all questions I had, I was very confident my house would sell and it did within a month thanks to Paul hubbards with the correct valuation at the start and also my house being lovely π, overall pleasant and professional experience
Thanks Vinny Terry for your kind words, much appreciated
5/5
Thanks to Lucia for a smooth, hassle free renting experience. Quick and efficient response to all correspondence. Wouldn't hesitate to recommend to others as well as use again.
5/5
Could not be any happier with the service I received from Paul Hubbard estate agents, From finding the property and handing the keys over today everything ran smoothly! Sophie and Chloe was always quick to reply to any questions I needed answering. if your looking to rent or sell your house or purchase a house Pick Paul Hubbard estate agents. 100% recommend
1/5
Booked online valuation, waited for confirmation, never heard anything never arrived. Rang office told was an It problem. Booked appointment for Monday 11.30 never turned up. Rang office again, was told we have no details, my wife was fuming she gave them a piece of her mind, they were out in 15 mins.
1/5
My wife and I are retired. We have worked hard all our lives and saved. We felt it was time to sell the family home and buy a dream flat near the sea, we found a perfect flat on a new development in the Marquis of Lorne with Paul Hubbard β¦
Dear Mr Saunders, It is disappointing that you have decided to leave this review. β¦ More
5/5
Paul Hubbard Estate Agent is without a doubt the best estate agent I have ever dealt with. Katelyn is who I was dealing with, and her service is second to none. I am a β¦
5/5
Katelyn was very professional and provided a great service overall!
Hey Evie, thank you very much, we will pass this onto Katelyn!
5/5
Fabulous experience as a buyer of a property Paul Hubbard Estate agents were selling. Our sales progressor was Natalie and she went beyond the call of duty to ensure all sides were kept informed and on task. Friendly, supportive and professional. We felt in good hands and without hesitation would recommend. It was so encouraging to have that central connection point, keeping us informed as she had assess to seller, sellers solicitors and our solicitors also. 5* all the way.
5/5
Used for purchasing a property. Absolutely excellent communication through designated after sales person ( Pasquale) always responded fast and effectively...even when out of hours. Other members of team also really helpful. A fast completion due in part to them being "on the case".
Thanks for purchasing a property through Paul Hubbard's and for taking the time to leave us such a wonderful review. I hope you've settled in to your new home nicely.
5/5
Had a house evaluation from Paul Hubbards, they was on time, friendly an easy going! Canβt go wrong with them.
Thank you for your kind words! We're delighted to hear that you had a positive experience with the team. We appreciate your feedback and are glad everything went smoothly for you!
5/5
We were very happy with how they sold and marketed our house, we got a sale after the 2nd viewing! A special mention to the girl who took the photos, Kayleigh, great eye for detail and made the rooms look amazing. Plus she was lovely to chat to, felt happy having her in our house. Thanks again!
What a lovely review, thank you very much Lee, all the best with the sale!
1/5
Worst experiance of my life
Iv had 2 propertys off these guys and both were freezing cold the 2nd was far worse than The 1st they take your deposit even if you return the property better than recieved my 1st 1 smelled to bad of dogs me and the person showing me around couldn't even breathe I was forced to take that property or be homeless but the 2nd 1 I specifically told the office girls I can't wait to be warm and in a draft free property....the knowingly put me in a damp mouldy flat that turned black after just 3 months I had to stay with a friend till the 6 month tenancy was up so I didn't suffer any more financial effects than I wanted my credit rating is now destroyed because iv had to move 3 times an under 18 months..there propertys from my experience are awful will even damage your health..when I am out of this black flat I will leave a more detailed review...all staff at the office are wonderful and polite I have no issues with staff just there mouldy damp smelly flats
1/5
"Awful experience feel like my ..."
I have had two 1 bedroom flats from Paul hubbard 1 the croft and flat1,330 london road south both were damp cold and mouldy all the windows in both propertys need replacing I ask to move because I was cold and damp and my health is being affected when they moved me to my second flat it turned out colder than the 1st the wall and ceiling have gone black within 3 months i have water coming through the walls onto tvs and plugs the neighbours left her flat upstairs for the same reason and was willing to lose 3 months just to get out they told me there was no complaints when I moved in but I have found out no one has stayed here long I payed 6 months rent in advance and had to sleep on my friends sofa most of that electricians have been out 3 times to fix the heating with no positive results the damp smell is horrendous my life and credit rating have been destroyed but atleast all the staff at paul hubbards are very polite and I have no complaints about the way they spoke or treated me all very nice people but the propertys are awful.BEWARE BEWARE BEWARE
1/5
Awful experience feel like my
I have had two 1 bedroom flats from Paul hubbard 1 the croft and flat1,330 london road south both were damp cold and mouldy all the windows in both propertys need replacing I ask to move because I was cold and damp and my health is being affected when they moved me to my second flat it turned out colder than the 1st the wall and ceiling have gone black within 3 months i have water coming through the walls onto tvs and plugs the neighbours left her flat upstairs for the same reason and was willing to lose 3 months just to get out they told me there was no complaints when I moved in but I have found out no one has stayed here long I payed 6 months rent in advance and had to sleep on my friends sofa most of that electricians have been out 3 times to fix the heating with no positive results the damp smell is horrendous my life and credit rating have been destroyed but atleast all the staff at paul hubbards are very polite and I have no complaints about the way they spoke or treated me all very nice people but the propertys are awful.BEWARE BEWARE BEWARE
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Yes. In The Trusted Agent 2026 awards: Paul Hubbard Estate Agents, Lowestoft won Platinum.