Minors and Brady Lowestoft reviews

★★★★★ 5/5

Trustpilot

Buying a new home is a very stressful…

Buying a new home is a very stressful process and what you need most is someone you can talk to, someone who you feel is on your side and someone you can check in with to find out how much progress has been made. Caitlin Cannell was this person when we bought our new bungalow recently. We struggled to get answers from our solicitors but in the end it was Caitlin who got those answers for us. She set up another viewing for us which enabled us to talk directly with the seller which was invaluable in finding out more about the property. Caitlin was the first to congratulate us and helped us when we asked questions about the keys. I have to say I wasn’t overly impressed with Minors and Brady over the purchase itself as we took a few days haggling over the price and once it was agreed heard very little from them but in the end we were pleased we had Caitlin on our side.

Ingrid · 20 February 2023

★★★★★ 5/5

Trustpilot

Friendly, professional, helpful

We arranged a viewing on very last minute and Minors & Brady were very friendly and without any issues accommodated the viewing. Lewis Hunt was waiting for us at the property for extra 20 minutes as we were travelling from far away. Lewis was able to answer every question we had, and helped us through the whole process. Thank you very much Lewis for being so kind and patient and for helping us to get our new home !

Tereza · 20 March 2023

★★★★★ 5/5

Trustpilot

Thanks Jess!

Jess did a fantastic job at keeping us in the loop! It felt like she always had time to give an update either over the phone or via email. She really helped ensure the communication between everyone in the chain and their solicitors was there. Thanks Jess for making moving house a little bit less stressful!

Rachael · 24 August 2024

★★★★★ 5/5

Trustpilot

OUTSTANDING level of professionalism and expertise

Minors and Brady have re-designed the estate agency business model. They ACTUALLY do what they say they are going to do. They are genuinely enthusiastic, creative, hardworking and diligent. Rosie Turley is a deal maker goddess! Things got very tough on our transaction and she remained tenacious and resourceful. Also the Marketing and Sales team stepped up creating great materials and professionally engaging with viewings and negotiations. They are great at this job - I used to work in property, so my opinion is based on experience. Good luck Minors and Brady you are great ! Thank you for everything - you have earned every penny on this transaction !!

Alison · 14 February 2023

★★★★★ 5/5

Trustpilot

Minors and Brady Caister sold our house…

Minors and Brady Caister sold our house STC within 5 days of being on the market. I can’t recommend them enough, especially Mia who kept us updated throughout the whole experience and was always there when we had any questions. Darryl came out to our home to help us go through the contract and get our house up and he was also brilliant. Also big thank you to Aisha who took the house photographs - they were amazing!

Grace · 14 April 2023

★★★★★ 5/5

Trustpilot

Emily was fantastic

Emily Bygrave was very knowledgeable, well-prepared and professional. She answered all of our questions and gave us some great detail we wouldn’t have thought to ask for eg. Where the original door was and how the house was extended over the years. She was early to meet me and made an excellent impression - and very patiently stayed in the lovely garden with me on a very very cold day while I looked at every detail. Thanks Emily!

CJ · 13 April 2023

★★★★★ 5/5

Trustpilot

Claire Wilson was superb to work with…

Claire Wilson was superb to work with on our sale, which was no easy task with such a huge chain. Claire was extremely communicative and always on hand when required. I cannot fault the overall customer service of Minors and Brady and highly recommend to anybody looking for an estate agent.

Rich · 7 November 2024

★★★★★ 5/5

Trustpilot

Joe was an absolutely amazing member of…

Joe was an absolutely amazing member of staff to deal with after having a property fall through yesterday he bent over backwards to get me a new property sorted same day in the space of a couple of hours couldn't recommend the minors and brady team at Caister highly enough

Chris · 22 November 2024

★★★★★ 5/5

Trustpilot

This is what best practice is.

Macey is the best example of a good Estate Agent. She has demonstrated good practice at its highest standard. She has been polite, never judgemental and very professional and supportive.I have met and had dealings with many Estate Agents through this selling and buying process, and Macey rates one of the best. A real credit to Minors & Brady!

Tracey · 26 June 2024

★★★★★ 5/5

Trustpilot

Very professional and patient.

Nagilla did an excellent job facilitating the sale of our house. She dealt with all of our questions and issues immediately and in a professional manner. It would of been a lot more difficult if we didn't have her helping us every step of the way. Would recommend Nagilla and the whole Minors and Brady team for those wishing to sell their house.

Isaac · 12 April 2024

★★★★★ 5/5

Trustpilot

Fantastic for first-time sellers

M&B have been absolutely fantastic for the sale of our first house. In particular Rosie, who has been an absolute star and pleasure to deal with and was incredibly helpful in talking to our onward purchase agent to hurry them along for various things! Also Jack, who was great at explaining everything for a first-time seller and really great to talk to. Kirsten from marketing was also super helpful when we were putting the house on the market to begin with. I honestly didn't think it could be this pleasant dealing with an estate agent - I would not hesitate to recommend them to anyone, and especially for first time sellers - they are so patient and knowledgable.

Monkeymichelle · 30 January 2023

★★★★★ 5/5

Trustpilot

Professional and knowledgeable

James was very professional and promoted the property well with suggestions. James had a good sound knowledge of the property. He also did a follow up call and took time to understand more about our requirements and current views on the properties we had seen. A very good first impression of both James and Minors & Brady.

Susan · 27 July 2024

★★★★★ 5/5

Trustpilot

Thank you Jasmine Fitt

Minors & Brady have been brilliant from day 1. A special thanks to Jasmine Fitt in the after sales team. Jasmine has been excellent in keeping us upto date on our sale & purchase, constantly chasing our solicitors and has responded to all our queries quickly. Thank you so much.

Hayley · 13 November 2024

★★★★★ 5/5

Trustpilot

Claire at Minors & Brady

Claire at Minors & Brady has been great. Always kept in touch with any updates all the way through and got straight back to us if needed. I have never used an estate agent that works so hard to help with everything. Thank you Claire it’s been a pleasure from start to finish.

Vanessa · 26 September 2024

★★★★★ 5/5

Google

Hannah was very professional and patient when showing me around a property to view, Hannah is a great ambassador to minors & brady and I would have no hesitation in recommending her or them as a company to others.

Brett · 1 October 2023

★★★★★ 5/5

Trustpilot

Great service

Claire was great throughout the whole process! Kept us up to date at all times. After being on the market with 2 other estate agents for over a year, Minors & Brady found a buyer for our house in less than a couple of months! Thank you so much!

Kate · 21 November 2024

★★★★★ 5/5

Trustpilot

Highly recommend Joe!

Rang up to sort out a valuation as we are looking to sell and spoke to Joe Finnegan who arranged the appointment with ease and allowed me to choose a time best for me, was very informative and helpful with the questions I asked! Highly recommend as it was such a quick and easy experience and very genuine!

William · 25 June 2024

★★★★★ 5/5

Google

We would like to thank Hannah Graver, Property Consultant of Minors & Brady, for meeting up with us today and showing us around a property we were interested in. Hannah was very professional, polite and very friendly. She answered all the questions we had on the property and was very knowledgeable. She is keeping us considered for future properties coming onto the market, and we are confident we will find somewhere soon.

Jean · 27 August 2023

★★★★★ 5/5

Trustpilot

Claire Wilson excellent after sales service.

Claire Wilson our after sales coordinator at Minors and Brady expedited our house sale very efficiently. She gave excellent after-sales service. Gathering information on progress and hold ups she kept us well informed throughout. She's always pleasant and friendly ready to help which is so encouraging when you are uncertain of procedures and processes. Positive approach helped no end to overcome problems and doubts seeing things through to a happy conclusion. Thank you Claire. Carol and Ray Jones

Carol · 2 March 2023

★★★★★ 5/5

Trustpilot

Claire at Minors and Brady's Wroxham…

Claire at Minors and Brady's Wroxham has been fantastic! She has kept me and my partner up to date throughout the whole of the after sales process and has provided us with so much information and support along the way! I can't thank Claire enough for being absolutely incredible. Claire thank you so much helping us through this journey 😊

Mia · 18 May 2024

★★★★★ 5/5

Google

We had a property viewing with Hannah, and as first time buyers she made us feel very welcome and as if she had all the time in the world for us whilst viewing the property! She was very professional and she will forever be our favourite property consultant as after our viewing we got our offer accepted for our first home! Many thanks Hannah!

Rusty · 28 February 2024

★★★★★ 5/5

Trustpilot

Magenta is a great asset to your company.

Magenta was extremely helpful and knowledgable and spent a long time answering our questions and showing us around the property. We wanted a video to share with our daughter and Magenta very kindly let us use her phone and then sent it through to us to share. She is a great asset to your company. Carol and Stephen Moggridge

Carol · 2 June 2024

★★★★★ 5/5

Trustpilot

Jessica kemp was brilliant selling one…

Jessica kemp was brilliant selling one of my flats ! Thank You

Adam · 19 May 2026

★★★★★ 5/5

Google

I have recently had a few house viewings with Amy at minors and Brady. She has been amazing and so helpful with all the information I need to help buy my first house. It can be a very overwhelming process but she has really helped put my mind at rest! Thanks Amy!

Rosie · 29 September 2024