Trusted Agent profile · Lowestoft

Minors and Brady Lowestoft reviews

4.9

★★★★★ Excellent

2,396 reviews across 3 platforms

142 London Road North, Lowestoft, NR32 1HB

Minors and Brady's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,396 reviews on three platforms, including 268 Google reviews rated 4.9.

Google logo

4.9 / 5

268

Reviews on Google

This office

Facebook logo

4.8 / 5

424

Reviews on Facebook

Business-wide

Trustpilot logo

1,704

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.

5/5

Trustpilot

Handled with great care and interest.

We moved in with Minors and Brady about a week ago. After some miscommunication with the landlord the move in was a little bumpy as the house wasn’t prepped for us to move into. However after making contact with our agent Samuel, he and his colleague Lauren have been nothing but helpful since. Immediately making himself available Samuel arranged for anything we needed to be taken care of, sending someone out to clear up left over belongings so we needn’t worry, arranging for cleaners to be sent out to sort issues raised. Constantly dealing with everything we had throw to him, Samuel has been brilliant, ensuring he’s constantly an approachable member of the team. Introducing us to his colleague and our property manager Lauren to ensure any further queries or help we needed was dealt with. I’d like to say both have been a credit to the company. Many thanks and we look forward to continuing with you.

Matt · 25 June 2023

5/5

Trustpilot

Minors and Brady have been professional…

Minors and Brady have been professional throughout. Aysegul Capti has seen our sale through to completion by being attentive and quick to respond to queries. Thanks very much.

Jamie · 10 October 2026

5/5

Trustpilot

We recently worked with Claire at…

We recently worked with Claire at Minors and Brady and were pleased with the service provided. Claire was efficient and communicated well, keeping us updated regularly. She handled any complications that arose with a calm and proactive approach. Overall, we would recommend working with Minors and Brady for your property needs. Thank you to the sales team at Dereham too!

Emma · 24 August 2024

5/5

Trustpilot

Tyler was great really helpful and…

Tyler was great really helpful and efficient and I comfortable and had trust in him. He said he would call be back and he did. He was most enthusiastic and knowledgeable. I have had a great Sevice from initial call to arrange a viewing. The viewing was efficiently handled by Steven and then Sam took my application over the phone efficiently and in a friendly manner. Tops class service. Thanks all

Philip · 28 January 2024

5/5

Trustpilot

Minors and Brady have gone above and beyond

Minors and Brady have done an exceptional job selling my property. Rosie has supported me all the way through the sale which had quite a few challenges along the way. Rosie kept me informed and liaised with the purchaser and ensured we met the many requirements asked of us to complete the sale. Rosie you are a star and I couldn’t have coped without you. You kept me calm and made me smile. Thank you to all of the staff who worked really hard.

Sarah · 19 June 2023

5/5

Trustpilot

An absolute star Cassandra Creak

What an absolute star Cassandra Creak was 😁. She seemed to go over and beyond, keeping everyone up to date, and chasing others when they need a gentle but firm kick! She was always professional and cheerful and would always respond quickly to an odd query. No doubt she is a greatly valued member of your team.

Debbie · 8 October 2024

5/5

Trustpilot

Thank you!

Can't thank Rosie Turley enough for the work she put in to the sale of properties we had on with Minors & Brady. She dealt every situation that arose quickly and professionally, keeping me up to date every step of the sale process. Our ongoing purchase has just completed and we can not wait to move into our new home thanks to Rosie and Charlie!

Michelle · 25 May 2024

5/5

Trustpilot

Minors & Brady have been excellent…

Minors & Brady have been excellent throughout and we would not hesitate to use them again. Rosie Turley in particular has gone over and above aboard to get this over the line and worked exceptionally hard and sometimes under trying circumstances. Thank you Rosie for all your hard work, it has been very much appreciated as you have taken a lot of pressure off us.

Jenny · 24 May 2024

5/5

Facebook

6 stars ⭐️⭐️⭐️⭐️⭐️⭐️ After a very short time on the market Minors & Brady’s have agreed the sale of our home. The team have been fantastic from start to finish, always available for any questions and gave me and my partner regular updates throughout the process. Highly recommend these guys, special thanks to Alex Brady for answering any of our questions day or night and Lee Mortier for his efforts. Cheers guys.

Antony · 27 November 2018

Agent replied · 22 February 2025

£109k LOL - well done mate - onwards and upwards

1/5

Trustpilot

Lacking Information & Knowledge

Terrible experience. Progressed with purchase only to be told the flat doesn’t have a EWS1 certificate meaning unable to get a mortgage on the property. Why was this not included in the original conversations and only coming up 4 months later. Worst part is other flats in the same building are up for sale with this company and still no reference to the lack of certificate for potential buyers!

O · 1 March 2024

5/5

Trustpilot

Viewing of property…

Emily was very professional in her conduct regarding the viewing of a property but managed this was a friendly open disposition, she was also very knowledge when asked questions about the house.While looking around she gave my husband and myself space but not so much that we felt we were viewing it ourselves.Never felt hurried along during the viewing and asked if there was anything else she could help us with when we had finished looking round.Very good service.

Helen · 6 July 2023

5/5

Trustpilot

Excellent purchase experience

Claire Wilson was our aftersales progressor handling our house purchase and was outstanding throughout. Having dealt with other agents in relation to my sale, I have a few comparisons and would absolutely recommend Minors and Brady in future, Claire in particular.Claire was in regular contact, pro-active, and carried out tasks on time and when promised - what more can you ask for!

GT · 11 July 2024

5/5

Trustpilot

Claire Wilson has been helpful and professional

Claire Wilson has been wonderful. She has been very helpful and professional with our nightmare of a conveyancing process. Thanks to a time waster at the end of the chain, the whole process has taken six months. Claire has stuck with us and been very supportive and understanding. Well done Claire, we couldn't have done it without you, thank you.

Elizabeth · 13 August 2024

5/5

Trustpilot

We've moved several times and have…

We've moved several times and have always instructed Ange - so when my parents decided they wanted to move Ange was a natural choice.Ange and her team are always approachable and honest - and work tirelessly for you ...I cannot speak highly enough and would always recommend them as our number #1 choice !!!!

Simon · 15 November 2024

4/5

Trustpilot

PROMTNESSTO CUSTOMERS/CLIENTS.

PROMTNESSTO CUSTOMERS/CLIENTS.Minors&Brady is a good company. The staff, though, they are in different and various sections of the company are up and doing. They are prompt to service, which I really appreciate. Will use this medium to say shout out to Elliott Stubbs, he was amazing and always ready to help in anyway he could. Thank you for not getting bored with my numerous questions ,and thank you for providing the answers when you could and for helping me out. Elliot only took me for the viewing, but each time I had a question to ask I always directed it to him, he would give answers, if he could and if he couldn't, he would say i will help you to find out or I have passesd your message to my colleague in that section, and they have promised to get in touch with you. Thank you Elliot for making getting an accommodation seamlessly easy.

Anthonia · 2 June 2023

5/5

Trustpilot

A big shout out to Caroline Larke in…

A big shout out to Caroline Larke in after sales who has got my house sale to exchanging contracts through many ups and downs in less than 3 months Caroline has been tenacious and persistent … also kind and understanding when I got stressed. I’ve been kept informed and updated throughout Plus a great sense of humour! Brilliant job all round Thank you😃

Kate · 20 June 2024

5/5

Trustpilot

Jessica Kemp in aftersales was brill

Jessica Kemp in aftersales was brill. There were a few hiccups with the seller when purchasing, and she was very persistent and organised on my behalf. She even called me after closing when we were reaching completion. As an FTB, having someone knowledgeable to help answer your questions is very important, couldn't fault her at all and I found her to be really helpful (and patient!)

Mr · 25 April 2024

5/5

Trustpilot

Claire Wilson was brilliant

Claire Wilson was brilliant! She always kept us up to date as the sale progressed. Nothing was too much trouble for her - phone calls were answered quickly too which certainly made a change from other agents I've dealt with! Efficient and friendly Claire really helped take away some of the stress involved in house moving. Many thanks.

Valerie · 12 September 2024

5/5

Trustpilot

Nagilla was an absolute superstar

Nagilla was an absolute superstar, and never once let us give in to anxiety, despite the many delays. She always explained things and kept her patience when we asked questions, no matter how silly they were. I honestly feel like she's been with us at every step of the way. I cannot thank her enough.

Mrs · 24 October 2024

5/5

Trustpilot

Success!

Working with Kirsten on marketing my property for sale was a great experience. Nothing was too much trouble. I wanted some editorial input on the written details and photos promoting my house and Kirsten stayed with me on the whole journey. We were working to a tight deadline and I was making a lot of changes. Kirsten never lost her sense of humour or professionalism throughout. We made the deadline and my house sold in 2 days. You can't argue with that! Thanks Kirsten!!

Duncan · 14 May 2023

5/5

Trustpilot

Hi Hannah,

Hi, just wanted to thank your consultant Hannah who represented Minors and Brady for our recent property viewing in Lowestoft, Norfolk. A town and country we are completely in the dark over, living and hoping to move here for our retirement.She was extremely knowledgeable and her bubbly friendly and professionalism was outstanding. Thanks again Hannah and although we haven’t found that perfect property we will undoubtedly bein touch when we are able to arrange another property search.Many thanks Ian and Karen Perry

Henry · 13 May 2023

5/5

Trustpilot

I have been dealing with Lee Mortier…

I have been dealing with Lee Mortier for a house purchase. Lee has been great, he helped to get me the property I wanted after lots of phone calls back and forth. Lee has kept me updated and always called me straight back if not been available when I have called him. Lee is friendly and does his job very well. Would highly recommend him.

Rachel · 2 May 2024

5/5

Trustpilot

Well done Cassandra!

Cass has been with me throughout my house purchase and has been a solution amazing. She has ensured things went as smoothly as possible and when things turned a bit tricky about completion date she chased things up and has worked really hard. I thoroughly recommend .minors and Brady for a future house move.

Jo · 31 October 2024

5/5

Trustpilot

Professional, friendly and welcoming

Having arrived in Norfolk to hopefully find my forever home I could not have wished for a warmer welcome. I met up with Emily Bygrave for my viewing who proved to be organised and professional. Emily easily answered my questions even out of hours. We met up for a further viewing which went equally as well and I was left in no doubt buying through Minors & Brady would be a good experience. Thank you Emily.

Debra · 25 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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