Trusted Agent profile · Lowestoft

Minors and Brady Lowestoft reviews

4.9

★★★★★ Excellent

2,392 reviews across 3 platforms

142 London Road North, Lowestoft, NR32 1HB

Minors and Brady's office in Lowestoft, at 142 London Road North, is rated 4.9 out of 5 across 2,392 reviews on three platforms, including 268 Google reviews rated 4.9.

Google logo

4.9 / 5

268

Reviews on Google

This office

Facebook logo

4.8 / 5

424

Reviews on Facebook

Business-wide

Trustpilot logo

1,700

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.

5/5

Trustpilot

Once again another testing sale that…

Once again another testing sale that has been handled with great professionalism and performance thanks goes to Rosie Turley who has pulled out all the stops to finally get this sale concluded. Without her help, guidance, perseverance and dedication I honestly believe this sale would not have happened. Thank you Rosie your help and guidance is very much appreciated and she is a credit to Minors and Brady and if and it’s a big if I want to sell or buy a house then your company and Rosie Turley will be my first and only port of call. Thank you once again Rosie above and beyond have a great Christmas and a Happy New Year. Bob

Bob · 14 December 2023

5/5

Trustpilot

Knowledgeable staff

We are going through the buying process at the moment and so far we have been very impressed with the way we have been treated. Everything has been made clear to us from the viewing of the property to the conveyancing process. We also wanted to thank Joseph for twice showing us round our new home. He was patient, knowledgeable and keen to help us. So far top marks and recommended.

Cycleman · 5 June 2024

5/5

Trustpilot

Fantastic experience!

The team were brilliant from start to finish. Charley showed us around several properties and was very professional. Connor followed up and got our offer accepted very quickly and Cassandra was fantastic at keeping us up to date most weeks and got any questions we had of the vendors answered. We work in property ourselves and know how difficult it can be!

Jo · 31 October 2024

5/5

Trustpilot

Just sold my flat through Minors and…

Just sold my flat through Minors and Brady and can’t express how grateful I am to the Norwich branch especially Rosie in after sales who was in regular communication with myself and managed to get it all through much quicker than expected. I was aware that leasehold properties often come with more challenges so cannot thank Rosie enough for all her hard work with this. Great experience all round! ☺️

Thara · 21 June 2024

5/5

Trustpilot

Impressed with Ellie Browne

We have been searching for a property for several months now in the North Norfolk area and although our circumstances have changed and so delayed our plans we had the good fortune of being shown around many properties by Ellie Browne who is based at the Dereham branch. Ellie has been very professional, informed and friendly throughout and is a credit to Minors & Brady. Paul & Susie.

Paul · 22 July 2024

5/5

Trustpilot

Good experience as first time buyers, very helpful and knowledgeable throughout

Rosie was very helpful and knowledgeable when we went with Minors and Brady to purchase our first house. She helped us to find a local solicitor and get the surveys completed, and answered any questions we had very promptly. Rosie knew when to prompt and chase us for information etc., without seeming too pushy. Glad we went with Minors and Brady and wouldn't hesitate to go with them again.

Liam · 26 June 2024

5/5

Google

Georgie was lovely and gave us lots of information about the property

Denise · 6 June 2025

Agent replied · 26 July 2025

Thank you, Denise. We're happy that Jenna was pleasant and provided all the information you needed. Appreciate you taking the time to leave a review.

5/5

Trustpilot

Outstanding service throughout.

Throughout the sale of my property Minor’s and Brady have been outstanding, especially the support and regular updates from Claire Wilson in the after sales team. I have never had to chase for an update whilst in Claire’s capable hands, even after a few hiccups along the way I felt at ease knowing Claire was there to help. I’m very grateful to the whole team for their support.

Danni · 24 June 2024

5/5

Google

I have moved many times, therefore used many agents. I have got to say that without a doubt Minors and Brady in Oulton Broad are the most efficient, friendliest and most helpful I have used. Jessica whom we had the most dealings with was great and super helpful

Jackie · 6 October 2025

Agent replied · 26 October 2025

Thank you for your review, Jackie. We’re delighted to hear the Oulton Broad team made such a positive impression and that Jessica’s help stood out throughout your move.

5/5

Trustpilot

Very professional and supportive…

When the time came to sell our mothers property, Ange Henderson helped us through the whole process. She kept in regular contact with updates, advice and any progress. It was a challenging time as we didn’t live near the property but Ange was very supportive and understanding throughout. A big thank you from us for all your help.

Tracey · 29 November 2024

5/5

Trustpilot

Minors & Brady have been very competent…

Minors & Brady have been very competent throughout these early stages of the sale of my late mums property, especially Macey who has been great, keeping me up to-date both by email and phone.She is very friendly and helpful and nothing was too much trouble.We now have a sale going through and I would not have any problem recommending them to anyone looking to buy or sell.

Norman · 5 July 2024

5/5

Trustpilot

We have recently moved from quite a…

We have recently moved from quite a distance and I have been really pleased with the service I received from Minors and Brady. Cassie provided the aftercare and was always there either by email or phone. We did have a tricky two day move and problems with a private road which Cassie was able to assist me chasing Solicitors. Would highly recommend 🤗👍

Diana · 9 September 2024

5/5

Trustpilot

Cassandra Creak at Minors and Brady was…

Cassandra Creak at Minors and Brady was an absolute star, from the moment the sale was agreed she was on the ball. The sale was not straight forward, and without Cassandra being as proactive as she was I think I may have gone mad. I received regular updates on the progress of the sale and she even stepped in when an issue occurred down the chain, and very quickly had all parties involved talking and the issue was resolved. I cannot speak high enough of her professionalism throughout the process. Thank you Cass

Mr · 20 September 2023

5/5

Trustpilot

Professional Karol

Karol Wengrzik was the young gentleman who valued the property of my late mother. Karol was extremely professional but also empathetic considering the circumstances of the sale. Within 3 days of the property being on the market we had secured an offer. Since the offer communication with the team has been excellent, they have kept me informed every step of the way.

Andy · 12 September 2024

5/5

Trustpilot

Nigilla was very good at her job,she…

Nigilla was very good at her job,she kept us updated throughout our sale, it has been a strenuous year for us but they pulled it off. The only issues we had was we thought the sales team were abit pushy, we know sales targets must be met BUT they need to go about this another way quite stressful at times but once sold everything went much smoother.. thanks again.

Wayne · 13 May 2024

5/5

Trustpilot

Fantastic service!

I can't thank Nagilla Santos enough for all of her help with the after sale of our property. It has been a long winded process due to a few problems (nothing caused by minors and Brady), and Nagilla has been a life line. So helpful and understanding with everything. She gave her absolute all to get things wrapped up asap and i am so grateful. Thank you.

Tara · 13 June 2024

5/5

Trustpilot

Jessica kemp and team worked extremely…

Jessica kemp and team worked extremely hard to help us with our move dispute our buyer being really difficult.

Mark · 26 May 2026

Agent replied · 28 May 2026

Thank you for your review, Mark. It sounds like a challenging move, so it’s great to hear Jessica and the team worked so hard to help keep things progressing despite the difficulties along the way!

5/5

Trustpilot

Fast and brilliant

Brooklyn Smith helped me and my partner get everything sorted pretty quickly without any issues. He was really helpful.

Victor · 26 May 2026

Agent replied · 28 May 2026

Thank you for your review, Victor. We're happy to hear Brooklyn helped get everything sorted quickly and smoothly for you and your partner, and that he was so helpful throughout!

1/5

Trustpilot

*** AVOID AVOID AVOID ***

*** AVOID AVOID AVOID *** If I could give a NO star review I would. Right from the beginning, literally, there has been mistake after mistake after mistake. There is never any feedback & communication from them to us was zero; unless to confirm a viewing. Now I have pulled the plug, the manager, Dan, is trying his bullying tactics & threatening all sorts. He can try all he likes but he'll get bored before I do!! If, after all the errors that they've made, they expect to get a penny out of us, then they really are living in cuckoo land. I'd rather give the money to a charity. I gave them a chance & they failed MISERABLY on SEVEN separate occasions. Think SERIOUSLY before using this agent - there are so many better ones out there but we decided to give the underdogs the chance first. Sadly for them, it hasn't worked out but at least I now know that whoever gets our money, they'll have earnt it error free.

Dawn · 31 August 2023

5/5

Trustpilot

I rent out a property through Minors…

I rent out a property through Minors and Brady and there was much work to be done after the previous tenants left unexpectedly. Lexi has provided amazing support throughout, organising quotes and contractors, with nothing being too much trouble for her. She is both pleasant to deal with and incredibly efficient, a great person to work with when the work is extensive but time is tight. Thank you Lexi

Rea · 29 April 2024

5/5

Google

A big thank you to Rosie in the aftersales team who was a massive help in what was a stressful process, she constantly offered me advise when I needed it and went above and beyond to chase solicitors and try and find out information which was needed to help move things along and to help speed up our process where possible. She was very friendly to work with and we are very grateful for all the help and professionalism she offered Big thank you Rosie x

Mary · 27 August 2023

5/5

Google

Met George from the Lowestoft office, he was spot on time, well presented and had all the details relating to the property to hand. Good local knowledge and listened to our requirements. We all concluded this property was not for us, but George made notes on our requirements and is looking to follow up our meeting with new opportunities asap when they come to market. I have every confidence he will find us our dream home. Sue and Martyn Price (Devon)

Martyn · 27 August 2023

5/5

Google

Throughout a very difficult purchase, we found Jasmine Flit in the after sales office to be a great help. Whenever I called or emailed she responded straight away, and made me feel as though she was doing her absolute best to make the chain work. When things were coming down to the wire, Jasmine kept me up to date with courtesy calls almost daily. She was always cheery even in the face of adversity and believe me there was a lot of that, yet she kept her cool and got the job done………thanks Jasmine!

Daisy · 27 August 2023

5/5

Google

Claire Wilson has been amazing all the way through my sale and purchase. My on going purchase through another estate agent was nothing but trouble she was there to help all the way through. She has definitely worked hard but made it seem like nothing was too much trouble. I would highly recommend Minors & brady 100% they have been brilliant form the start with amazing pictures of my house, throughout with continuous support and updates right to the very end.

Chris · 27 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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