Trusted Agent profile

Howards reviews

★★★★★ Excellent

686 reviews across 1 platform

164-166 London Road North, Lowestoft NR32 1HB

Howards's Lowestoft office at 164-166 London Road North is rated 4.9 out of 5 across 686 reviews on 1 platform, including 686 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of three awards Howards won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

686

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Howards. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.

5/5

Google

Jeremy Smith came to do a house inspection and had excellent communication, prior to arrival confirming appointment and when he would arrive, whilst at property explaining procedures and after inspection followed up any issues raised. Polite and friendly.

Verity · 16 June 2023

Agent replied · 15 June 2024

Hello, thank you for taking the time to leave Jeremy a glowing review. Kind regards Lara Zawadzki Property Management Manager

5/5

Google

Howard’s have been amazing throughout our experience of selling with them. Georgia Lee has kept us updated with any changes, I have nothing bad to say if you want top quality and professional service look no further !

George · 16 June 2023

Agent replied · 15 June 2024

Dear George, Thank you so much for leaving your lovely 5⭐⭐⭐⭐⭐ google review, its always great to hear that the level of service we constantly strive for has been reached, I will pass on your kind words to Georgia our Residential Sales Manager . Kind regards Mike and everyone @ Howards (sales)

5/5

Google

I have experienced great care and attention and patience and understanding from Amy Lugo the whole time it has taken from start to finish to complete the sale of our house . Many thanks to her.

Stephanie · 21 July 2023

Agent replied · 15 June 2024

Dear Stephanie, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy. Kind regards Mike and Everyone @ Howards (sales)

5/5

Google

Addison Gardener at Howard's estates has been amazing! I am so grateful for all the help I have been given. Great communication and so friendly and helpful. I recommend him 100%

Georgie · 18 November 2023

Agent replied · 15 June 2024

Thank you Georgie for leaving a review regarding the customer service that you have received from our Georgia, we are SO pleased to hear about your experience in finding a property with us! We cant wait to get you in your new home, Kindest regards Sales Department ⭐ ⭐ ⭐ ⭐ ⭐

5/5

Google

Ran into Georgia Lee yesterday while she was leafleting. Was an absolute delight and left a very good mark on me. Would recommend and would definitely use her if we sell our house in years to come.

Ahman · 16 June 2023

Agent replied · 15 June 2024

Dear Ahman, Thank you for leaving your 5⭐⭐⭐⭐⭐ google review its always lovely to hear that the serviced received has reached the levels we constantly strive for, I will pass on your kind words to Georgia. Kind regards Mike and everyone @ Howards (sales)

5/5

Google

I have been using Howards as my managing agents for a number of years and they have always provided a good service. Sarah Baldry, in particular, is extremely helpful and always does her best to resolve any issues. She is clearly dedicated to her work and customer satisfaction. In my view a great professional and a true asset for Howards.

Tina · 17 June 2019

Agent replied · 15 June 2024

Dear Tina, Thank you so much for your amazing 5* google review and kind words which I will pass onto Sarah, we are so pleased that the service provided has reached the level we constantly strive for. kind regards Everyone @ Howards Lowestoft

5/5

Google

Georgia Lee at the Lowestoft branch was extremely helpful and went above and beyond to liaise with the seller to reach an offer agreement that was acceptable for both parties involved. Thank you

Brenda · 19 September 2023

Agent replied · 15 June 2024

Dear Brenda, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Georgia. Kind regards Mike and Everyone @ Howards (sales)

5/5

Google

Lily and the rest of the team at Howards have been wonderful. Always helpful and easy to talk to. Thank you!

Wesley · 16 May 2024

Agent replied · 15 June 2024

Hello thank you for your review for Lily. Kind regards Lara Zawadzki- Property Management Manager

5/5

Google

Being a first time buyer I wasn't sure where to start when looking for houses. Howards done an exceptional job at guiding me through the house buying process.

Jordan · 18 December 2023

Agent replied · 15 June 2024

Dear Jordan, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words onto the team. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Amy at Howards did a great job getting our purchase over the line, really good estate agent to work with.

John · 16 May 2024

Agent replied · 15 June 2024

Dear John, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Katie from Lowestoft office, very friendly professional and helpful to me with my current accommodation :)

Amelia · 25 July 2024

Agent replied · 24 August 2024

Thank you for your review. Glad Katie was able to help. Kind regards Lara Zawadzki-Property Management Manager

5/5

Google

Excellent help and support. Especially from Dan who went out of his way to get things sorted. Very impressive all round!

Emma · 16 April 2024

Agent replied · 15 June 2024

Many thanks for your kind rating, we're so glad that you've been happy with Dan's assistance. Best of luck for future in your new home Chris - Branch Partner - Howards Lettings - Lowestoft

5/5

Google

Very friendly and professional service from all staff, however we'd like to especially thank and praise Amy Lugo for all of the help and support throughout our house purchase.

Melanie · 19 October 2023

Agent replied · 15 June 2024

Dear Melaine Kay, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to our Amy Lugo Kind regards Georgia and Everyone @ Howards (sales)

5/5

Google

Georgia sold our property and helped us to find our new home. I couldnt recommend her and howards enough!

Kelly · 16 May 2024

Agent replied · 15 June 2024

Dear Kelly, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

We recently purchased a property in the area through the Lowestoft office. The process was expertly handled by Jon, he was helpful, accommodating and most importantly he was genuine throughout. If you are looking to purchase in the area do not hesitate to contact Jon at the Howards office, you will not be disappointed.

Ian · 16 June 2020

Agent replied · 15 June 2024

Dear Ian Thank you so much for leaving your 5* google review it really is appreciated as we constantly strive in offering a 5* service to each and everyone of our clients. I will pass on your kind words to Jon and wish you every happiness in your new home. Kind regards Mike and everyone @ Howards

5/5

Google

Strachen came round to do my house inspection, very helpful wanting to know if I needed anything or had any problems he could help with. My overall experience with Howard's has been great.

Cara · 16 June 2023

Agent replied · 15 June 2024

Hello, Thank you for your review Kind regards Lara Zawadzki Property Management Manager

5/5

Google

Amy Lugo offered an excellent service, it made the house sale a little less stressful. She was in contact throughout the whole process and very friendly and professional. Would definitely recommend using Howard’s

Gemma · 16 June 2023

Agent replied · 15 June 2024

Thank you Gemma Lay for taking the time to leave us a 5* review I will pass your kind words onto our Amy - We love to receive feedback such as this!! Kindest regards Georgia Lee Residential Sales Manager ⭐ ⭐ ⭐ ⭐ ⭐

5/5

Google

Had a visit from Lily from the property management side of Howard’s today, was very professional, and a lovely person all round, made me feel very at ease.

Annaliese · 19 October 2023

Agent replied · 15 June 2024

Dear Annaliese, thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Lily. Kind regards. Lara | Property Management Manager

5/5

Google

Charlie H is Very useful for Any issues Ive had. additionally very enthusiastic to support any choice made by the client. Thanks again 😁

The · 17 January 2024

Agent replied · 15 June 2024

Dear Vita, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words onto Charlie. Kind regards Georgia Lee and Everyone @ Howards (sales)

5/5

Google

Good experience today. I went to view a lovely house. I was met by Ayesha. She was a really nice and welcoming.

Louise · 16 February 2024

Agent replied · 15 June 2024

Many thanks for your kind words, we're so glad that you were happy with Ayesha's assistance Chris - Branch Partner - Howards Lettings - Lowestoft

5/5

Google

Amy Lugo from Lowestoft after sales is very professional and lovely to talk to, she always took my calls. Excellent service. If I could give her more stars I would 😁 …

Rosario · 16 June 2023

Agent replied · 15 June 2024

Dear Rosario, Thank you so much for leaving your lovely 5⭐⭐⭐⭐⭐ google review, its always lovely to hear that the level of service we constantly strive for has been reached, I will pass on your kind words to Mark. Kind regards Ben and everyone @ Howards (Lettings)

5/5

Google

Very happy with my experience with Howard's, especially with Georgia who has been so enthusiastic about getting a buyer for us. Excellent communication also, kept well informed!

Michaela · 19 October 2023

Agent replied · 15 June 2024

Dear Michaela Crisp, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Thank you for choosing Howards to sell your property!! I will pass on your kind words on to our Georgia Lee Kind regards Mike and Everyone @ Howards (sales)

5/5

Google

Excellent service all along, making the long distance move for my daughter and future son-in-law straightforward. Service from Sarah regarding initial teething problems at rental property were very promptly dealt with. Would highly recommend. Btw, when we moved house we bought through Howard's and also had excellent service.

Christine · 16 June 2021

Agent replied · 15 June 2024

Thank you for the lovely review for Sarah - delighted to hear that you're happy with our service :)

5/5

Google

Thx to the team great performance and thx for all the work you have done.especially amy .well done Howard's would recommend

Gary · 16 February 2024

Agent replied · 15 June 2024

Dear Gary, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Howards's Google reviews

Questions about Howards

How many reviews does Howards have?

Howards's Lowestoft office has 686 reviews across 1 platform: 686 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Howards's rating?

Howards is rated 4.9 out of 5 across all 686 reviews, and 4.9 out of 5 on Google from 686 reviews, checked 9 October 2026.

Has Howards won any awards?

Yes. In The Trusted Agent 2026 awards: Howards, Lowestoft won Platinum; Howards, Beccles won Gold; Howards, Long Stratton won Gold.

Where is Howards's Lowestoft office?

Howards, 164-166 London Road North, Lowestoft NR32 1HB.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.