Trusted Agent profile · Low Fell, Tyne & Wear
Verified
★★★★★
52 reviews across 2 platforms
449/451 Durham Road, Low Fell, Tyne & Wear, NE9 5EX
Your Move's office in Low Fell, Tyne & Wear, at 449/451 Durham Road, is rated 4.4 out of 5 across 52 reviews on two platforms, including 49 Google reviews rated 4.5.
Every review we hold for the Low Fell office, from every platform, shown as written. First names only.
5/5
GoogleA FANTASTIC ESTATE AGENT! Rachel (in particular) and the team could not have done a better job for us. Polite, professional, friendly, efficient, organised and speedy approach. They could not have been more helpful in our house sale and purchase. Thank you very much
What a fantastic review Emma thank you very much for your feedback. We are delighted to have been able to help you.
5/5
GoogleSo far, the service from these guys has been great and we had an enquiry about our house literally an hour after it went on the market. Very professional service from Alex, who has been really easy to deal with throughout. Highly recommended.
Thank you for the kind review, Paul. We are thrilled that we could help you to find an enquirer so quickly and hope that you will consider using us again some time in the future! All the best, from us everyone at Low Fell
5/5
GoogleGreat service from initial contact through marketing etc. Alex explained all the package options clearly. The marketing was very professional and we had several offers on the property within a couple of weeks and went sold subject to contract shortly afterwards.
Hi John and thanks for your kind words. I will be sure to pass these on to Alex and the rest of the Low Fell team. Thanks again and all the best from Your Move Chris Stonock
5/5
GoogleWe popped in today when passing to have a look at what was available and everyone was really helpful. Friendly staff who showed us lots of houses and they booked us a viewing for next week while we were there.
Thank you for your review. If we can help you further please contact us on 0191 4876850.
5/5
GoogleHad a very professional service from Alex and Roselle. They both helped me through my process of finding a new home which which i am in love with. Would reccomend these people to anybody doing as I have. 10/10.
Hello and thank you so much for taking the time to leave us a review. We are delighted to have been able to help you find your new home and hope you will be happy there.
5/5
GooglePopped in the other day and was blown away by the customer service and breadth of knowledge both Alex and Haley had to offer. As a first time buyer their support and professionalism made everything much less daunting.
Hi Ben, thank you for leaving us a review. I am so pleased to hear you had a positive experience when visiting the team at Low Fell. If there is anything else we can help you with please do not hesitate to contact us.
5/5
GoogleReally helpful and friendly agency. It has helped us to known better the market area for our property investment. Really good professionals and remarkable efficiency. We will definitely keep in touch for future investments. Thanks very much.
Hi Nuria and thanks for your great review! We are pleased that we could have been of help to you and wish you all the best. I will be sure to pass on your praise to everyone at Low Fell. Thanks again and all the best from the Your Move Chris Stonock team
5/5
GoogleThanks for all your help getting us moved. Chris warren and the team were brilliant from start to finish. Given all the issues with the chain you kept us calm and sane! Never moving again haha!
Thank you for your review
5/5
GoogleJust wanted to say that Laura at the Low Fell branch was extremely helpful and professional in helping me and my partner get our first property. Definitely recommending to my friends and family.
Thank you for your review Josh
5/5
GoogleYour Move Low Fell branch are great, have helped me put my property up for sale quickly and efficiently with help from Alex Ventura it has been so easy and stress free.
Hi Samantha. Thank you for the great review, I will be sure to pass on your praise to Alex and the rest of the team at Low Fell. We hope that you choose Your Move again in the future! All the best from the Your Move Chris Stonock team
5/5
GoogleExcellent branch, with excellent staff. Chris and Alex have been a real help; they are both extremeley knowledgeable, genuine, and friendly. Couldn't recommend them more.
Hi Ollie and thanks for your kind words. I will be sure to pass them on to Chris and Alex at Low Fell. Thanks again and all the best from Your Move Chris Stonock
5/5
GoogleI used your move low fell and was very satisfied by their customer service. Alex dealt with me and was friendly, informative and patient.
Hi Ben, thank you for taking the time to leave us a review. I will pass your comments on to Alex I am sure he will be pleased to hear you were happy with the service provided.
5/5
GoogleFirst class service and very professional. I was very much impressed with the level of aptitude and how the process was managed. Well done.
Hi Hossein and thanks for your review. I will be sure to let everyone at Low Fell know of your kinds words. Thanks again and all the best from Your Move Chris Stonock
1/5
GoogleNEVER use this company. I have never received such bad customer service from anybody. Avoid using them especially if renting.
Hi Chris, firstly my apologies in getting back to you - unfortunately we have only just seen your review this morning. I am sorry to hear you had a negative experience in 2015. I appreciate it was a while ago now but if there is anything we can do to help please let us know at ymcs.marketing@your-move.co.uk
5/5
GoogleVery professional and kept me up to date with feedback. Very friendly and easy to deal with. First class service
Hi Claire and thank you for your great 5* review! We appreciate your feedback and we are so happy with how you are finding. I will be sure to pass on your praise to all of the staff in our Low Fell branch. Thanks again and all the best from the Your Move Chris Stonock team
5/5
GoogleSarah and Rachel could not have been nicer or more helpful and their wider support team giving me updates was of good help
Thanks for your review Sam we really appreciate it.
4/5
GoogleEveryone at Your Move has been helpful with our sale providing pragmatic advice. I get feedback promptly following viewings.
Hi Christine. Thank you for your kind words and great review. I will be sure to pass on your praise to everyone at Low Fell. All the best from Your Move Chris Stonock
5/5
GoogleVery fast at getting your property rented with good tennants and keep you well informed whats going on
Thank you for the review. We are very happy to have been able to find you great tenants and we hope that you choose Your Move again in the future. All the best from the Your Move Chris Stonock team
4/5
GoogleExcellent service from Alex Ventura Lowfell branch, great service, very profesional, would highly recommened Your Move Lowfell.
Hi Andrea, thank you so much for your feedback and recommendation. Best wishes, Your Move.
1/5
GoogleTerrible. Rude. Unhelpful without fail. "Buyer support" - what a joke. Avoid like the plague.
Hello Jay, very sorry about the delay in replying to your review but unfortunately we have only just received notification of it this morning. I appreciate your review was a little while ago now but if there is anything we can do to help please contact ymcs.marketing@your-move.co.uk.
5/5
GoogleAlex Ventura at the Low Fell branch was fantastic. Knowledgeable, honest and professional.
Thanks for the review, Mike. I will be sure to pass on your praise to Alex and the rest of the team at Low Fell. We hope that you will choose Your Move again in the future! All the best from the Your Move Chris Stonock team
1/5
FacebookBest leave bad people alone.
I have heard that this branch in this company is bad news. If you know what's best, you are better choosing a different company.
5/5
FacebookSophie and Sarah working at your move where excellent. They helped us through the whole process and where so quick with answering any question we had. Thank you!
5/5
GoogleRating only, no written review.
Thank you Susan.Very best wishes from Your Move Chris Stonock
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Low Fell office has 52 reviews across two platforms: 49 on Google, 3 on Facebook.
Your Move Low Fell is rated 4.4 out of 5 across all 52 reviews, and 4.5 out of 5 on Google from 49 reviews.
Your Move Low Fell, 449/451 Durham Road, Low Fell, Tyne & Wear, NE9 5EX.
