Trusted Agent profile · Loughton
★★★★★
750 reviews across 2 platforms
252 High Road, Loughton, IG10 1RB
Bairstow Eves's office in Loughton, at 252 High Road, is rated 3.1 out of 5 across 750 reviews on two platforms, including 147 Google reviews rated 4.6.
Every review we hold for the Loughton office, from every platform, shown as written. First names only.
5/5
TrustpilotHad a brilliant experience with…
Had a brilliant experience with Bairstow Eves in Bow for letting out our flat in the area. They were helpful, good at communication and got us new tenants quickly and at a rental rate we wanted. We will definitely use them again when we are looking for new tenants.
5/5
TrustpilotFantastic service
We must say the service we received from Charlie Ford at the billericay branch was first class he went above and beyond to ensure our new tenancy was completed professionally Thank you very muchSusan and Simon
5/5
TrustpilotHad a viewing with kylie turu Williams…
Had a viewing with kylie turu Williams on Monday afternoon and from there very fast process, got the place by Friday, fantastic service from this lady would highly recommend 👍
5/5
TrustpilotProfessional service
I called to arrange a viewing and the phone was answered in a timely manner by Amber. She was very helpful and professional throughout my interaction with her. Great service, thank you.
1/5
TrustpilotReally bad
Awful communication skills and agents are constantly contradicting themselves and each other. Rude to tenants, uncompassionate, really slow to sort out problems. The fees they charge are totally unethical as they provide such a terrible service. Wouldn't recommend to anyone, ever.
1/5
TrustpilotDisappointed really and felt big time…
Disappointed really and felt big time let down .Poor communication, poor representation, I even being asked if I like to do the presentation on the house when it's their job to do it ,they have missed key points to present on the house .really theh are working with ppl with lack of training and desire of selling .Keep away ,and avoid using them .
5/5
GoogleKelsey, Roberto, Rosemary and Harriet always do a great job when it comes to letting my properties. Good rents and minimal voids. Have been with them for over five years. Thanks very much
Thank you for the amazing review Robin. I will ensure Kelsey, Roberto, Rosemary and Harriet are given the great feedback. Many Thanks.
4/5
GoogleRichard managed to help me secure the very popular property that I wanted, and the after sales care was also impressive. Well done.PositiveResponsiveness, Quality
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIf you want to rent a property I will recommend this agency. Very smooth process and customer service, great and quick contact via an email or a phone.
Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.
5/5
TrustpilotI was fortunate to have the services of…
I was fortunate to have the services of Stephen Branch Manager of Bairstow eves Wanstead E11 to sell my property. Stephen has a wealth of knowledge and contacts within the property sector.He was always professional and efficiently dealt with any queries that occurred during the selling process. He certainly made everything far less stressful. I can’t praise him enough
1/5
TrustpilotWe used Bairstow eves in leytonstone to…
We used Bairstow eves in leytonstone to sell our property. The service was terrible, they put no effort in to the advertisement on zoopla and right move. They showed no enthusiasm during viewings and overall service was poor. Do not use them. Wasted 6 weeks of our time.
5/5
TrustpilotWill be a returning client
Easiest and most seamless experience with these guys. Regular updates from Justin and Jamie, and if anything, driving the sales forward. Can’t thank the company enough. Justin and Jamie, I appreciate your help
5/5
GoogleReally helpful in finding a new tenant. Rob and the whole office were always on hand and found me a perfect tenant, I would definitely recommend them.
Thanks for the amazing 5* review and recommendation. Best wishes, Lucy
4/5
TrustpilotVery helpful throughout
Very helpful throughout, whilst going through a stressful time. Sometimes it was difficult getting hold of someone, but that said I’ve had a successful outcome.
5/5
GoogleExcellent service with questions answered when needed and kept informed at every step. Highly recommend.
Thank you for the fantastic 5* review and recommendation. I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotYou will regret ever contact this…
You will regret ever contact this company, very unprofessional, gimmick sales tactics to sign you up, once signed up, the property will be left unattended, they will deduct fees as they wish, they are only interested in fees that benefit them and not their customer. the English staffs can't even compose a simple email in English...100% cowboys
5/5
TrustpilotHelpful friendly staff
Dealing with Bairstow Eves has been a lovely experience. The staff from the ladies in the office to the gentleman that came to put the sign up have all been extremely friendly and helpful. We would definitely recommend this estate agent and would in particular like to thank Jo and Lesley for all their help.
1/5
TrustpilotDefacing property
Have decided to drill a sign in to our fence saying our house is sold when it’s not even up for sale - have been told it will take a few days for them to come and take it down. Defacing property without permission.
5/5
GoogleProfessional and knowledgeable. Very pleased with the excellent service and customer care we received. A big thank you to our agents for their guidance, assistance and support. Would definitely recommend!
Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at John D Wood & Co. in the Loughton branch. Kind regards, Sarah.
1/5
TrustpilotThey are not to be trusted
They are not to be trusted. Take a holding deposit still advertise the property. Badger and pressurize for paperwork. Then a week after taking the deposit and having already had all the paperwork for days ring and say that the Landlord has let it to someone else. They do not care about legalities or any potential clients!!!
5/5
TrustpilotI thank the staff at Bairstow Eves in…
I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.
5/5
TrustpilotHouse Purchase May 2024
I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful
5/5
TrustpilotMortgage Advisor
I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.
5/5
TrustpilotWhat can I say bairstow eves chelmsford…
What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all
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