Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe consider ourselves very fortunate to have chosen the Loughborough office of Your Move to sell our house. Those in the Office have been very helpful and always kept us informed. The person with whom we primarily dealt was Andrea and she went way beyond what we expected to help us sell our property. She was always there to help with any problem that we had and the property sale was completed in good time.
We have recommended Loughborough Your Move to at least three people who are thinking of putting their houses on the market. We would like to thank Your Move once more for all their help.
Denise · 17 July 2021
Agent replied
Thank you very much for completing a review. It was a pleasure to sell your beautiful home and lovely vendors. Kind Regards, Andrea John and Danny
★★★★★ 5/5
GoogleI switched to the YourMove Loughborough team after no positive interest after 8 weeks with another agent. Andrea and her team provided a excellent new marketing approach and I had a offer and buyer within 7 days. I have just completed the house sale and the service from the team has been first rate throughout. While I do not plan to move for a few years, I would go straight to YourMove again without the normal beauty parade of agents. Did I mention they were also the best value?
Tom · 9 January 2021
Agent replied
Thank you for your great review sometimes a new approach is all it needs. Really pleased I wont have to do a beauty parade when you think about selling again. Enjoy your new home Kind Regards Andrea
★★★★★ 5/5
GoogleNo4 Peel Drive, Loughborough is a 2 bedroom flat, that I own. The property was rented through Your move Loughborough back in December 2018. The tenant stop paying rent in March 2019. But Your Move Manager Andrea Parker did not give up. Andrea worked very professionally within the legal constraints and persuade the tenant to hand over the keys. The property was sublet by the original tenant. I got the keys back in June 2019. Without Andrea's guidance and hard work the situation would have been a lot more worse. Even after getting the keys back Andrea, Laura and other members of Your move Loughborough branch work really hard to find another tenant, nearly securing a deal with in 2-3 weeks.
And this week the original tenant now back in the country walked in to Your Move branch, looking for a place to rent. Andrea did not ignore the hard time I did go through last year and explained to the tenant the importance of settling the outstanding rent. And today the tenant paid the outstanding rent in full.
Andrea could have simply ignored the past and would help the tenant to find another place. And for Andrea to remember the loss I made and feel the pain I went through and recovering this outstanding balance is beyond belief. Andrea is such wonderful lady who would go out of her way to help the clients. I sincerely thank you Andrea and your staff. You restored my faith in Your move. Andrea is an inspiration to your organisation. I wish you all the best , and will be in touch soon, if one of my properties becomes vacant again.
Regads
Vij Linus Mallawarachchi
Landlord
Vij · 11 September 2020
Agent replied
Thank you VJ, for this amazing review and result! We are really pleased we were able to help with the letting of your property and look forward to finding you new tenants in the future. Kind Regards Andrea
★★★★★ 5/5
GoogleAndrea, John and the team, went absolutely above and beyond to help everyone in the chain exchange and complete in time, within a tight deadline. Despite being the estate agent for the chain above they were always willing to help, even when our own estate agent was no where to be seen! If we ever move again (hopefully not for a long time!) we would, without a doubt, go with Your Move Loughborough.
Naomi · 22 September 2021
Agent replied
A lovely 5 stars review and we really hope you have settled in your new home
★★★★★ 5/5
GoogleHave used Your Move several times. Usually either Andrea or Laura handle my tenant find requests. They are both always very helpful. This time Laura was more actively involved and I was very grateful for the way she enabled me to get the relevant certificates I needed and the necessary actions taken. This was so important during Lockdown when I was unable to travel to check the property myself. Really appreciated her positivity.
Penrhys · 11 October 2020
Agent replied
Thank you for your review we have always enjoyed dealing with you as a landlord and hope we will continue to do so. Stay safe Kind Regards Andrea and Laura
★★★★★ 5/5
GoogleThank you guys so much for all your hard work and effort to finally get this purchase over the line. Andrea and the team worked effortlessly hard to ensure everything went through smoothly and kept us updated all the time. We love our new home and its thanks to YourMove Loughborough for making it happen! 5 BIG STARS for you all :)
Kritesh · 22 September 2021
Agent replied
What a family !! Thank you for your review and waiting for the right house for your family. We hope you will be very happy in your new home. Kind Regards Your Move Loughborough
★★★★★ 5/5
GoogleI can’t rate this estate agent enough. Andrea and team are professional, responsive and couldn’t do enough to not only make our house sale successful but also supporting our house purchase. They have sold two properties for us now - both on the day they have gone on the market! I put this down to Andrea’s network or buyers and not just sellers.
Jude · 11 October 2020
Agent replied
Thank you very much for your kind review. It always has been a pleasure to sell your FAB houses. Kind Regards Andrea, Laura and John
★★★★★ 5/5
GoogleSimply wonderful service from Laura and Andrea at the Loughborough branch. They've been extremely helpful throughout the whole process. Laura went the extra mile to ensure the letting process was dealt with promptly and smoothly in a short space of time, nothing was ever too much trouble and I would not hesitate to choose them again in the future.
R · 10 December 2020
Agent replied
Thank you for the review. Can't wait to do the next purchase and let for you. Andrea and Laura
★★★★★ 5/5
GoogleWorking with John was a pleasure. He worked extremely hard to secure the property I am now settled in. My questions were always answered quickly and he went out of his way to ensure my move went smoothly. I would have no hesitation in recommending Your Move.
JANE · 22 September 2021
Agent replied
Thank you for your kind words Jane and I hope you have settled in your home. King Regards John
★★★★★ 5/5
GoogleHad a tough purchase with YourMove Loughborough as a few legal documents were not in order before the sale (nothing to do with YourMove, just one of those things). Between them, Laura, John and Andrea made everything go to plan despite everything being against them at times.
Compared to the many other estate agents I work with, YourMove have been brilliant. Checking in almost weekly on myself/the transaction to see I there was anything they could accommodate, gave me extra viewings near completion so I could get my contractors ready and were always friendly/chatty on the phone.
I would not hesitate to buy or sell a house with YourMove Loughborough. One of the best Estate Agents out there for sure.
Big thanks to Laura, John and Andrea and all of their hard work.
JAF · 9 May 2021
★★★★★ 5/5
GoogleAndrea, John and Laura have been amazing in the sale of our home. There was very rarely a day went by when I didn’t hear from them. I can’t recommend them enough. They all work so hard which I can’t thank them enough for.
Keep up all the hard work!!
Louise · 11 September 2020
Agent replied
What a house and family!. We were very lucky to sell your home, thank you for letting the Your Move team sell for you. We look forward to seeing your new home when its completed. Andrea and Laura xxx
★★★★★ 5/5
GoogleBoth Andrea and Laura were fantastic throughout the sale of my house
Very helpful and went over and above expectations
Friendly and easy to deal with whilst maintaining professionalism
Definitely recommend your move Loughborough office
Thank you both so much for everything that you did for me
Naomi · 13 April 2021
Agent replied
Amazing vendor and amazing house ! Thank you
★★★★★ 5/5
GoogleRealistic valuation which was actually slightly exceeded in the end. Andrea was dealing. She took viewing difficulties in her stride (students with locked rooms required multiple visits to provide photos etc). Friendly, cheerful and professional at all times. Will use next time.
Ed · 24 September 2021
Agent replied
Thanks Ed for taking the time to review our services. Yes I did visit a couple of times! All the joy of dealing with student's I think. Looking forward to the next sale. Kind Regards Andrea
★★★★★ 5/5
GoogleMany Thanks To Andrea, Fiona, Leigh, and Neeta, The Team worked Tirelessly to promote and Market our Property, They have a passion and understanding and are very Knowledgeable about our needs , They all have a very friendly and caring manner at the same time being very professional, My husband and I have been more than Happy with the service Andrea and her team have provided, They have a wealth of knowledge and have a true passion to our needs, A stress free confident service throughout, They made us feel comfortable in a very scary situation, I would highly recommend Them all we can not thank and praise them enough, A FIVE STAR TEAM .
Jan · 29 July 2019
★★★★★ 5/5
GoogleIt's no secret that selling a house can be one of 'Lifetimes' stressful events, so having someone to take the strain of dealing with potential buyers is a must. I have found the Sales staff at Loughborough 'Your Move' not only professional, but friendly and helpful in equal measure. For us 2017 has had its unexpected problems and having sales staff who have been understanding & empathetic has been a bonus in itself. So hears looking to 2018 for a positive outcome on the sale of our house. Grateful thanks to Andrea, Fiona and Lee.
Chris · 29 July 2019
★★★★★ 5/5
GoogleI found the Loughborough office staff to be extremely helpful, always available and highly efficient. Special mention to the manager, Andrea Parker, who negotiated wonderfully on my behalf - I sold my house for a fab price, bought a new one at a great price, all thanks to Andrea who worked tirelessly on my behalf. I would most certainly recommend them to others who are thinking of going through the buying/selling process, they most definitely make a difficult process easier!
Fiona · 29 July 2019
★★★★★ 5/5
GoogleExcellent service from Andrea and her team. They were very helpful from beginning to end and just eased what was an emotional time selling my late father's house. I would definitely recommend. A very smooth process, thanks to you all.
Ruth · 23 August 2021
Agent replied
Thanks Ruth for taking the time to review our services. We are really glad it was a smooth transaction and pleased you choose Your Move.
★★★★★ 5/5
GoogleLaura and Andrea were super throughout our house sale. Laura kept us all very much updated and we are pleased to say within four months we are in our new home. Thanks so much Your move for making this happen for us
Oliver · 10 December 2020
Agent replied
Wow ! Thanks for the amazing review. We really enjoyed dealing with your beautiful home and your lovely family
★★★★★ 5/5
GoogleWe recently worked with Your Move to purchase a property. Andrea was responsive and knowledgeable throughout the entire service. Working with Your Move was a delight and they come highly recommended.
Thanks from Ilmenite
Daniel · 8 October 2021
Agent replied
First Class Buyers and would sell to you guys again without hesitation. Thank you for taking the time to review our services
★★★★★ 5/5
GoogleA massive thank you to John for getting us in to a beautiful home . 🏡 couldn't of been more helpful and such a pleasure to speak too . Definitely a 5 star rating
Maria · 28 May 2021
Agent replied
Thank you Maria for the five star review, we hope you enjoy your new home.
Kind regards,
The YM Team
★★★★★ 5/5
GoogleThis was not an easy house sale / purchase... so many challenges and difficulties along the way - but Andrea and Laura at Your Move were supportive and helpful throughout.
Furthermore, Andrea clearly knows the market well; I was pleasantly surprised at the valuation for the sale and the subsequent interest we got at that price - she is not someone who overvalues your property just to get the business - which I like.
Thanks again for all the support.
PV · 10 December 2020
Agent replied
Sometimes the journey can be long; but we got there in the end. Thank you for your review and your kind comments. Trust and communication between your estate agent is always a winning team. Good luck in your new home
★★★★★ 5/5
GoogleI was very impressed with Andrea and the team at Your Move, very honest , professional and upfront. They listened to what i wanted and supported us well through the whole process of buying a house, letting it and finding the best mortgage available to suit our needs.
I have no hesitation in recommending Your Move to other clients who are looking to buy , sell or rent.
Neil · 29 July 2019
★★★★★ 5/5
GoogleAll the staff at Your Move in Loughborough were so friendly and helpful. They found me a buyer quickly and made selling my house as easy as it can be!
Sarah · 24 February 2021
Agent replied
Thanks Sarah for your kind review. Glad we were able to help with the sale of your property. Good luck with your next move
★★★★★ 5/5
GoogleWe were looking for a flat 3 years ago. Time was spend with us to view various properties. It was very professional and we found the right property. The completion was hassle free.
Having decided to none sell the flat again. It was sold with a day at the full asking price. Tja k you sooo much a great Service. ☺️
Ute · 29 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.