Trusted Agent profile · Loughborough
★★★★★
1,374 reviews across 2 platforms
22/23 Swan Street, Loughborough, LE11 5BL, LE11 5BL
William H Brown's office in Loughborough, at 22/23 Swan Street, is rated 2.5 out of 5 across 1,374 reviews on two platforms, including 207 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. William H Brown Loughborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Loughborough.
Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
1/5
TrustpilotDon't ever rent from them
Don't ever rent from them. I rented 2 properties, hoping the second experience would be somewhat better. Absolutely disgusting behaviour from management. Always having to chase them for weeks when things go wrong. When lanlord refuses to put things right they simply do not care.
5/5
GoogleI met Adam, he helped me purchase my property, spoke to multiple solicitors for me made my life much easier with no stress. went well out of way to help me through the experience. couldn't thank him enough. Top Man!PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotGt Yarmouth branch office the most…
Gt Yarmouth branch office the most inefficient Estate agent I've ever dealt with. No concept of customer service whatsoever.
1/5
TrustpilotTold me during covid that if I was to…
Told me during covid that if I was to sell with them I would have to wear a mask in My OWN Home
4/5
TrustpilotI had a good experience with Anna Law…
I had a good experience with Anna Law from W H Brown in Loughborough. I was buying a property and she was only one who actually did get back in touch and was so helpful. Thank you very much Anna for all help and if anything else I know where to go.
1/5
TrustpilotVery rude
Very rude, dishonest, liar and they don’t know how to speak with customers. They are very great liar and liar.. please be aware these kind of agency.. the agency makes me high temper and he waste my 2 days 8hrs expenses!!! I never have experience like this person.. go hell
5/5
GoogleThanks to William H Brown's team, I found my apartment in Loughborough. They made things very easy for me. Lydia Garraway,the agent that solves all my questions, takes great care of me and helps me with any problems I may have. I am very happy with the whole process.
1/5
TrustpilotAvoid Avoid Avoid
Trust me- just don't, cant go into specifics just yet as may be taking legal action against this bunch of questionable ethics cowboys, but lets just say I have experienced similar issues to other reviewers as well as a possible forging of a signature on a contract
5/5
TrustpilotThroughout this difficult time WHB have…
Throughout this difficult time WHB have helped us move into our new family home and with a baby on the way it's been abit stressful. But what a fab job would like to say thankyou to WHB and our landlord for all your help.Amy & Charlie
1/5
TrustpilotI made the worst choice with this…
I made the worst choice with this agency. They took my money before the bank confirmed the loan. I find it very difficult to answer your phone, email. Avoid this agency so you don't waste your money
5/5
TrustpilotMade house purchase smooth and stress…
Made house purchase smooth and stress free. Friendly staff.
5/5
TrustpilotI received the best customer service in William H brown estate agent harlow branch.
I received the best customer service from Ben,- i had a lot of queries and he dealt with them very professionally.I would definitely recommend william H brown Estate Agent,harlow branch. I'm a very happy customer
5/5
GoogleWilliam H Brown were very professional throughout my selling experience especially throughout the difficult times we are all currently facing. I recommend using their services wholeheartedly and will continue to use them myself in future if required.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotIt is not a property agency anymore
It is not a property agency anymore, it's a auction company to selling them more than probably more commissionLook at their listing in Rightmove
1/5
TrustpilotToo bad you can't lose stars
Too bad you can't lose stars. A bad agency that doesn't contact you back. I think I'm doing tricks with the agents and mortgaging their advaizer. I DO NOT RECOMMEND TO ANYONE. Stay away
1/5
TrustpilotPlease stop cold calling at my door
Please stop cold calling at my door. Please stop spamming me with mail. If I required your services I would contact you. I've requested you removed me from your database (A database I have never registered on or even been in contact with your for any reason!) Total pests
5/5
GoogleWilliam H Brown Loughborough has made my experience very positive and smooth. Richard Gulley and Richard Bocock provided fantastic service and accommodated to our needs when needed. Will definitely recommend them!
1/5
TrustpilotIt's one of the worst estate agents…
It's one of the worst estate agents in scunthorpe. I given my property for rent out for two years. No professional aproach by the staff.Customer service the worst ever seen in the country. Stay away from this people
1/5
TrustpilotAVOID AT All COSTS
AVOID AT All COSTS, THERE BUYERS ARE TIME WASTERS, THEY USE PPL SOLICITORS READ THE REVIEWS, NOTHING HONEST ABOUT WHB THERE BUYERS OR THERE SOLICITORS AVOID AVOID AVOID
3/5
TrustpilotExcellent service from day one.Nothing…
Excellent service from day one.Nothing was to much trouble in contacted with updates constantly .All staff friendly ,helpful an polite.Top Mark's to Selene who went that extra mile an beyond for what wasn't a straight forward case,she was patient ,diligent an very reassuring an friendly.Thanks all team.Gloria Elden..
2/5
TrustpilotVery poor experience so far
Very poor experience so far, the staff simply don't communicate with each other within branch or with other branches, we are now 19 days since we went to get my wife added to the tenancy agreement, still waiting for it/
1/5
TrustpilotThey were quick to take £200 off us for…
The St Albans branch were quick to take £200 off us for an EPC check which we had done already, but they insisted another one had to be done by them. After he walked out the door we were effectively forgotten. Zero effort and zero customer service.
1/5
Trustpilotseller not getting best price
son placed higher bid for a property and it was sold at a lower price, if i was the seller i would not be happy. no chain involved first time buyer. having read previous reviews it looks like this sort of thing as happened before
5/5
GoogleJust completed on a purchase with this office, the whole team were on hand when needed from initial viewings(flexible) to advice and support with solicitors along the way! Hugely appreciated and massive recommendations for this office!PositiveResponsiveness, Professionalism
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Tell us what you need and we'll put you in touch. William H Brown Loughborough hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Loughborough.
