haart reviews

★★★★★ 5/5

Google

The whole team at Haart have been absolutely amazing. But hats off to Emma, moving house three days before Christmas and she couldn't of been more helpful. From showing myself and my young son around the property safely in these unprecedented times, to then handing us the keys with real joy and genuine excitement for our families new adventure. She is so refreshing to speak too and her sense of humour is priceless. She's an absolute credit to Haart, and I couldn't of been more grateful for her help! Thanks to the team at Haart Loughborough, and a huge thank you to Emma!

Chloe · 7 January 2021

★★★★★ 5/5

Google

I think Haart Lettings Agent in Loughborough is very responsive and gives very good quality service. Especially, Emma Flowers is very very helpful and she explained to me every detail with great patience. Emma Flowers is very good at her business and also she is kind, helpful and nice person because she advised me on all the rental process and she always gave me a useful feedback and brought solutions on issues when I need a help. I am really impressed from the beginning of my rental period. I would like to thank Emma and her team. You are superb. I am very happy to meet you. I recommend to contact with haart lettings agent in Loughborough, UK.

Mehmet · 28 November 2020

★★★★★ 5/5

Google

I found myself having to arrange a new home at quite short notice due to a new job and another estate agent messing me around. Haart went above and beyond in making sure that was possible, doing more for me in 3 hours than the other estate agent had done in a week, reassuring me that we’d get things sorted on time and following through, replying promptly to queries, and following up when needed. They were also proactive and thorough in making sure the property was in great condition for me to move in, and the process was straightforward and quick. I’d particularly like to thank Emma and Rami, who were so kind and efficient in helping me to find my new home.

Emily · 9 September 2019

★★★★★ 5/5

Google

I received a really fantastic service from Emma, Will and the team at Loughborough Haart having recently rented my property via them. They have been really friendly and responsive to email and calls. I've been kept updated at all stages. They created a great advert for the house with beautiful pictures and it paid off - my property was let within two days of being advertised and the tenants are moving in within a week of viewing. Thank you so much.

Becky · 29 July 2019

★★★★★ 5/5

Google

Brilliant Agents. A friend and I were looking for a flat in very short notice and they were able to get us in for a viewing very quickly. Emma was able to kindly request and earlier viewing for us which meant we were able to get the flat before it was rented so we were very pleased with that. Overall I would say great customer service from Emma and Rami and the whole thing just felt very professional especially compared to other estate agents in loughborough. So easy and generally a hassle free process so would definitely recommend.

Jack · 29 July 2019

★★★★★ 5/5

Google

I've had a mixed service from Haarts with changes in staff over the 3 years I have been a tenant. Lots of issues with the landlord so have to say they have had a tough time between me and the landlord. However have to say that my latest dealings with Rami at Haarts Loughborough has been professional and more than positive! well done Rami and thank you for restoring my faith!

Julie · 29 July 2019

★★★★★ 5/5

Google

Thank you for all your help and support in finding the right house to let in Loughborough. Special thanks to Rami for all the help we received during the negotiations and moving process, we were left informed all the way through and he was pleased to answer all our questions and worries, and I cannot ignore how professional and caring way we were treated. Many thanks, Noura

Noura · 29 July 2019

★★★★★ 5/5

Google

We recently started renting a house, and so far the service is good. There were a few issues with the house that had to be taken care of, but the staff has been friendly and helpful, especially Rami Hariri. It took a while for a few things to be resolved but Rami helped us, and we could always reach him for help if we needed something.

Vicky · 29 July 2019

★★★★★ 5/5

Google

Massive thanks to Rami! Since I newly moved in and I’m new in this country, Rami helped me a lot and provided me with everything that I need starting from cleaning agent, gas and electricity bills, best supermarket for shopping and more.. I’m extremely happy and please with his service. He always aims to provide an excellent service for his customer.

Noora · 29 July 2019

★★★★★ 5/5

Google

Emma, Rami and Will, the staff at Haart Loughborough Lettings have been incredibly helpful with the letting of my property through them. They have provided an excellent service, which has been incredibly smooth. A special mention to Will whose attention to detail and customer service has been outstanding. Friendly, helpful and a pleasure to do business with them.

F · 29 July 2019

★★★★★ 5/5

Google

From day one Emma has been amazing with helping me find my ideal property, everything has been arranged so smoothly. Any questions or queries I’ve had, Emma has gone out of her way to explain things and help me understand the next stages. I would highly recommend Haarts to anyone thinking of moving house. Xx

Georgia · 9 September 2019

★★★★★ 5/5

Google

Great service throughout the whole process. Emma was really helpful and knew her stuff straight away! We had no idea what to do but she was able to put us at ease and was able to tell us every step. Emma was really efficient and super friendly! Would definitely recommend the service to anyone!

Katie · 29 July 2019

★★★★★ 5/5

Google

This is the first time i have dealt with Haart lettings and took a rented property. I hadn'trented for over 15 years and everything has changed. Emma explained everything in details and put me at ease with the process. I have to say i was very impressed from the outset. Emma Flowers is superb, helpful, and a kind person. Emma was in contact the whole way through the process and advised accordingly with each issue that presented itself. I cannot recommend Emma Flowers and her team enough! You want the best house, service and price just speak Emma, she is a legend!

Adam · 4 September 2020

★★★★★ 5/5

Google

I've been having difficulties renting in Loughborough for over 3 months due to the COVID and high competition for properties. Emma at Haart Loughborough has been truly amazing. She is informative and hard working. Emma actually cares about her clients which is refreshing. She works diligently for both potential renters and landlords alike. I am super impressed by the speed at which she worked and her caring yet professional nature and this is a rarity in property trading. I would highly recommend Haart in Loughborough. She certainly embodies the word.. thank you 😊

Maria · 27 July 2020

★★★★★ 5/5

Google

Emma has been absolutely brilliant throughout the whole letting process. She is always polite and a joy to speak to, she responds very quickly and keeps you updated constantly. She has resolved any issues we have had and I am very grateful for her hard work and friendly manner

Jessamy · 29 July 2019

★★★★★ 5/5

Google

Emma Flowers has been more than incredible! Could not thank her or recommend her enough. She was professional and responsive to every question or query I had and has made moving houses a breeze! Without a shadow of doubt, a credit to the company!

James · 19 January 2021

★★★★★ 5/5

Google

It was our first time looking to rent a place and Emma was fantastic for the whole experience. Not only were the whole office flexible to arrange viewings around our schedules, they were super easy to talk to and kept us up to date throughout our time searching.

Tom · 27 September 2019

★★★★★ 5/5

Google

So far, the service we have received from Haart has been second to none, and the team are extremely friendly and happy to help. A special thanks to Joseph, as not having rented our property before, we had many queries! Every single question has been answered promptly and professionally by Joseph, who has made the experience of renting our property less daunting. From our very initial enquiry, Joseph has handled everything with care, understanding, and with a great attention to detail. We would have no hesitation in recommending Haart to anyone considering renting out their property.

Penny · 29 July 2019

★★★★★ 5/5

Google

I have had a fantastic experience with Haart Lettings Loughborough, the staff (especially Emma and Will) have been very attentive and helpful. The whole process has gone very smoothly and I would definitely recommend Haart to anyone else looking to rent in the area.

Amelia · 29 July 2019

★★★★★ 5/5

Google

Many thanks to Will Allsopp for all his advice and assistance in helping me to find a property to rent. You provide a fantastic service and I would have no hesitation in recommending you to anyone else. Thanks Will

Julie · 29 July 2019

★★★★★ 5/5

Google

What a lovely and efficient experience. Everything was dealt with in a professional manner and I am more than happy with the service I was provided with. Will definitely use again. Thanks Emma!

Sonam · 25 January 2021

★★★★★ 5/5

Google

Emma was very helpful and simplified the whole process for me as it was my first time renting a place. She even helped me answer my questions after I moved in to my place.

Emmanuel · 6 October 2020

★★★★★ 5/5

Google

We moved from another managing agent to Emma at Haart in Loughborough. As far as Landlord experience goes, the level of service she maintains is exactly what is needed especially given that we are not based nearby. She treats the property like her own and works with us and the tenant to come to solutions which work for all. She maintains an excellent dialogue with us on a regular basis, keeping us up to date and has even managed the works done on our property - from sourcing the builder to regularly checking on the works until completion. Emma did all this whilst taking over the property from our previous agent, marketing the property properly and finding our next tenant within a short time frame - she did an outstanding job from day one and her experience is visible in every conversation. Any Landlord would be lucky to have Emma managing their property.

Pajmit · 16 October 2020

★★★★★ 5/5

Google

Could not recommend enough. Dealt with both Emma and Will through the Loughborough branch, getting my property rented out over the past few weeks due a quick change in circumstances and the process and communication was and has been absolutely brilliant and painless from start to finish, and property/tenancy was sorted within a matter of weeks. Communication and information was passed between both Emma and Will seamlessly at all points, being able to deal with either at any stage with any stage of the process. Was informed of all changes and updates at all points and being a first time landlord I can’t thank you enough.

Andi · 24 April 2020