5/5
TrustpilotGreat proactive service
James and team are very responsive, they are also proactive and have really helped me find properties to view.
Trusted Agent profile · Longwell Green
Andrews Longwell Green reviews
★★★★★
2,215 reviews across 2 platforms
87 Bath Road, Longwell Green, BS30 9DF, BS30 9DF
Part of Andrews, see every office.
Andrews's office in Longwell Green, at 87 Bath Road, is rated 4.9 out of 5 across 2,215 reviews on two platforms, including 197 Google reviews rated 4.9.
Reviews
Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAbsolutely fabulous service from the…
Absolutely fabulous service from the staff at Andrews to mention just a few,Maria,Daniel,Nancy and everyone I've dealt with.Kind,professional,and would very much recommend.Thank you so much.
Agent replied · 22 October 2024
Hi Wendy, great to hear you had fabulous service from us and in particular Maria, Daniel and Nancy have been able to assist you and deliver great support. Thank you for your recommendation and the five stars! All the best, Laura.
5/5
GoogleI sold a property as an executor. Andrews were swift to market the property. The online portal was extremely useful for monitoring viewings etc. I was keep up to date at all times with phone calls. A very professional and friendly service.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 25 October 2024
Hi Justin, thank you for our review. It’s great to read that we made your move a stress free experience and kept you fully up to date. Many thanks.
5/5
TrustpilotSammi
Great service from Sammi, was really informing and helpful.
Agent replied · 22 October 2024
Thanks for your feedback Jack. It's great to hear that Sammi provided you with excellent service.
5/5
TrustpilotHolly was very professional and a…
Holly was very professional and a pleasure to communicate with and very helpful. Thanks Holly !
5/5
TrustpilotHouse viewing with Shannon.
Shannon was very helpful, careful and quick to answer to my questions!
5/5
TrustpilotThey contract us to look after their…Household white goods
They contract us to look after their tenants household appliances. Nice company to work with.
Agent replied · 22 October 2024
Hi Neil , Thank you for the five star review. It is always great to hear that from our contractors. Thanks , Lisa
5/5
TrustpilotJodie at Andrews Lettings
Jodie at Andrews Letting was very efficient and fully across the property I was enquiring about
5/5
TrustpilotShamiya and Isabelle from the Bristol…
Shamiya and Isabelle from the Bristol branch were so lovely and helpful.
Agent replied · 22 October 2024
Thank you, Jess! We're thrilled to hear that Shamiya and Isabelle provided such excellent service. We'll be sure to pass along your kind words to them.
5/5
TrustpilotThank you Claire & Ashley for all the…
Thank you Claire & Ashley for all the effort & help you gave us. Highly recommended Andrews. “
5/5
TrustpilotAndrews estate agents
Courtney was very good in dealing with my late mothers property all round professional service and kept me informed by mobile was very helpful
5/5
TrustpilotI would like to thank all staff at…
I would like to thank all staff at Andrews Group, especially Tara and Monika for helping us.
5/5
TrustpilotWe have met with Richard and he was…
We have met with Richard and he was very helpful to us. Many thanks again!
Agent replied · 22 October 2024
Hi Deniz, thank you for the five star review. Brilliant to see that Richard was very helpful to yourselves. Thanks , Lisa
5/5
TrustpilotReally great experience
Really great experience - Freya was incredibly helpful, very responsive and was friendly. Would highly recommend.
5/5
TrustpilotGreat customer service.
Great customer service.Just had a chat with Richard and he was very friendly and nice.
Agent replied · 22 October 2024
Hi Dumitrita, thank you for the review. Great to see Richard was looking after you! Thanks, Rhys
5/5
TrustpilotThe service always top Molly and Freya…
The service always top Molly and Freya both of them nice every time I come to the agency they help me a lot for everything ⭐️⭐️⭐️⭐️⭐️
Agent replied · 22 October 2024
Hi Abdou, thank you for the five star review. Fantastic to see that Molly & Freya have been so helpful every time you need assistance.Thanks, Rhys
5/5
TrustpilotTara and her team is great..reasonable…
Tara and her team is great..reasonable charges. Using Andrews letting service for over a decade.
5/5
TrustpilotMatt Wood
Matt Wood, was really professional and was more than happy to answer any questions i had. thank you !
Agent replied · 22 October 2024
Hi Amy, thanks for the five star review. Brilliant to see that Matt was able to help you with all your property needs! Thanks, Rhys
5/5
TrustpilotMortgage advisor - first time buyers
Russell (Bristol branch) has been our mortgage advisor as first time buyers. We have been exceptionally pleased with the service he has provided. Always on hand, happy to answer any and all questions we have had throughout the whole process. I have had complete trust that Russ has prioritised our best interests. We couldn’t have asked for a better service.
5/5
TrustpilotHelpful
Janine provided a very good service especially by helping us out when we didn’t quite understand everything. Don’t get old!
Agent replied · 22 October 2024
Hi there, thank you for taking the time to write us a five star review. Fantastic to hear Janine was able to help you out and provide good service. Thank you for sharing and all the best, Laura.
5/5
TrustpilotIsaac Biggerstaff - estate agent
Isaac was very professional when showing us around the property, maintaining a friendly and informative manner throughout. He was very knowledgeable about the property.
3/5
GooglePurchased our new property through this estate agent, a few issues, who ever handled it gave our wrong details to the sellers solicitors which held up the sale and was only rectified as a result of myself calling to get an update. we were told the 4 blown window panels would be replaced and they were not also when asked a question about the property after the sale was completed we had no reply. Apart from this they were ok.
2/5
GoogleThis estate agent caused problems with the purchase of our home. We attached 2 conditions with an offer on a property. To take it off the market and to include a large and costly fitted blind with the sale. Andrews didn't convey the second condition. When this issue came to light they did not take responsibility and asked the buyer to include it, rather than just reimburse the seller. The inability to convey simple and clear terms of an offer caused both the buyer and seller stress and it was only the generosity of the seller that resolved it.
5/5
TrustpilotAgent shamiya was on time
Agent shamiya was on time. And her communication skills were perfect.
Agent replied · 22 October 2024
Thanks for the brilliant review! Great to see Shamiya was able to help you with everything you needed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Longwell Green won ESTAS awards in three years, most recently 2020.
ESTAS winner in three years: 2018, 2019, 2020.
ESTAS awards by year, 2018 to 2020
2020 1 Gold and 1 Best in County ESTAS 2020 winners
- GoldESTAS 2020: Sales, South West (Bristol, Dorset, Somerset)
- Best in County (1)ESTAS 2020
- Bristol: Sales
2019 1 Silver and 1 Best in County ESTAS 2019 winners
- SilverESTAS 2019: Sales, South West (Bristol, Somerset)
- Best in County (1)ESTAS 2019
- Bristol: Sales
2018 1 Bronze ESTAS 2018 winners
- BronzeESTAS 2018: Sales, Southern (Gloucestershire)
Source: ESTAS winners lists, as published, linked by year.
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Tell us what you need and we'll put you in touch. Andrews Longwell Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longwell Green.
Questions about Andrews Longwell Green
Has Andrews won any awards?
Yes. Andrews Longwell Green won Gold for Sales in South West (Bristol, Dorset, Somerset) and Best in County (Bristol) at the ESTAS 2020 awards, and 3 other industry awards since 2018.
