Andrews Longwell Green reviews

★★★★★ 5/5

Trustpilot

I was most impressed with the service…

I was most impressed with the service Andrews provided, through all the challenges we faced they remained professional at all times ensuring I was kept up to date with the information as the sale progressed.I am very grateful for their perseverance and for the end result.

Mrs · 23 September 2024

★★★★★ 5/5

Trustpilot

Fantastic estate agents, friendly staff

Fantastic from start to finish. Not only was Connor fantastic during his viewings and his knowledge was great, the whole team was equally as great when we enquired about properties. It sounds like the whole team work together to make the end consumer happy and it was honestly a great experienceThank you so much

Consumer · 1 May 2024

★★★★★ 5/5

Trustpilot

Great Professional Service

It was such a pleasure working with Mr.Isaac Biggerstaff from Andrews Property Group. Thanks to his professional and friendly service. Always keeps us informed about the latest and helps us to see through to the end. Thanks again to Isaac and his team for their service in this matter.

Nanda · 21 August 2023

★★★★★ 5/5

Trustpilot

Friendly and efficient service

A big thank you to all the staff at the Bear Flat Branch, in particular Emma Mussert. From the start we received friendly and enthusiastic advice, our enquiries were always dealt with promptly, in a friendly manner and we received regular feedback during which turned out to be a long and protracted sale.

John · 21 April 2023

★★★★★ 5/5

Trustpilot

Louise Gonella

Louise Gonella , the property manager was so helpful and organised an engineer to fix my hot water and heating as a matter of urgency and it was fixed the next morning . I’m so grateful to her for getting on to it so quickly .

Melanie · 10 September 2024

★★★★★ 5/5

Google

Josh has been superb throughout the whole process. Friendly, helpful and very professional and nothing was ever too much trouble. Thanks to you all at Andrews

Maria · 26 October 2022

★★★★★ 5/5

Trustpilot

Great estate agent!

Elliot, the estate agent that has helped us secure an offer on a house has been great. He’s friendly and approachable and is easily reachable. He is also very quick to respond to enquiries and appears to do what he can to update you on news. Would definitely recommend him to others trying to buy a house!

Beth · 12 February 2024

★★★★★ 5/5

Google

I was very happy with the service provided by Andrews Longwell Green. The staff were very helpful and efficient. Big thank you to Jake, Flo and Gemma for helping me throughout my purchase.PositiveProfessionalism

Kate · 26 October 2021

★★★★★ 5/5

Trustpilot

Searching for a flat

I am searching for renting a flat and came across this estate agency. I contacted them by email about a flat and the day after I received a call from them. The estate agent, Kiana, was very nice and helpful answering to my enquiries. Easy to talk and friendly.

Africa · 10 July 2024

★★★★★ 5/5

Trustpilot

Quick and reliable service guaranteed

Shannon has been incredible, from the moment we said we wanted to put our property on the rental market she actioned the request quickly, provided relevant documentation swiftly and kept us informed at every opportunity. The house had new tenants in within a couple of weeks. Thank you for all your help.

Lauren · 29 April 2023

★★★★★ 5/5

Trustpilot

Very good customer service

Andrews emailed a property that matched our criteria and I met with Shamiya today at the property for a viewing, she was very professional and friendly and was able to answer all our questions and explained the next steps.Communication has been good throughout and I would highly recommend Andrews.

Diane · 2 July 2024

★★★★★ 5/5

Google

Absolute top marks for the whole team. Honestly can't rate them highly enough. Billy Bryant has been especially helpful and friendly. Glad I chose Andrews

S · 26 October 2022

★★★★★ 5/5

Trustpilot

Outstanding service

First estate agent I contacted. Polite, efficient and made understanding all the legality simple and straightforward. Contact via, SMS, email and phone easy, always prompt and what made it more easy, I got tenants within weeks - no wait. Staff very professional and knew exactly what their client wanted. Fantastic service - Thank you to all but especially Nathan.

Rahman · 3 August 2022

★★★★★ 4/5

Trustpilot

Overall good to deal with

Overall good. Communications is sometimes hit and miss

Alex · 13 February 2024

★★★★★ 5/5

Trustpilot

Jas was really nice on the viewing and…

Jas was really nice on the viewing and helpful explaining everything!

Rhys · 7 December 2023

★★★★★ 5/5

Trustpilot

It was seamless

It was seamless, Nicole was really helpful in providing accurate information quickly.

Damilola · 13 November 2023

★★★★★ 5/5

Google

Living in Australia and selling a house in the UK could be a daunting task? Wrong !!! Not with this team at Andrews Longwell Green. They have been just awesome. They sold the house on the first day and since we had multiple buyers interested in it they went about the process of 'the second and final bid" with the professionalism that was both fair to the buyer as well as the seller. Given covid restrictions it was understandable that I could not get through to them over the phone. But every time I sent them an email my queries were quickly and efficiently resolved by either Lamont, Gemma or Alison who worked as a team. They always had an answer to any hurdles that I came across. The whole process was very smooth and they went above and beyond such as visiting the property to pick up utility bills for me to pay, given that I lived down under. If someone were to ask me to recommend a property agent to sell their property I wouldn't think twice. ANDREWS LONGWELL GREEN. If I wanted to buy property again in Longwell Green, I would definitely look first at what this branch has to offer.PositiveResponsiveness, Quality, Professionalism, Value

Clive · 26 October 2021

★★★★★ 5/5

Google

The team at Andrews are all very friendly, helpful and knowledgeable. Our sale and purchase had many ups and downs but the team were always on hand and helped us resolve the problems that arose. In particular, the enthusiasm for the sale was exceptional; every opportunity was taken to bring in viewers and although the initial purchasers withdrew, the house was sold again in less than a week. When we were in the closing stages of exchange and completion, this was handled in a very professional and positive way as well. My only negative comment is not about Andrews, but we were introduced by them to an online conveyancing team, which for us, was not a good experience. Sadly, from conversations with friends, this seems to be the case with modern online conveyancing - it was impersonal and not particularly efficient. If I ever move again, I would use a local, accessible solicitor - though who knows whether it would be a better experience!PositiveResponsiveness, Quality, Professionalism, Value

Carol · 26 October 2021

★★★★★ 5/5

Trustpilot

Positive experience of Andrews as a landlord

I've been working with Andrews, and specifically Michelle Smethurst for close to 20 years. It's been a fantastic experience! During that time she's partnered in finding long term tenants, helped managed repairs, dealing with the council and the ongoing relationship with tenants. She's my trusted partner!

Robin · 12 August 2024

★★★★★ 5/5

Trustpilot

Nancy has been extremely helpful in our…

Nancy has been extremely helpful in our viewings. The way she provided all details really helps us as Tenant. I am placing the offer for the property today itself as pleasantly happy on overall experience.Thank you Nancy and Andrews Team for accommodating our requirement of viewing as well. Regards Swati Singh

Swati · 27 April 2023

★★★★★ 5/5

Trustpilot

Lisa and Robbie were great

Ruth · 2 April 2024

★★★★★ 1/5

Trustpilot

Former employee have asked for a copy…

Former employee have asked for a copy of my P45 for weeks and nothing happens. They are useless from head office to the branches themselves. I am glad I have recorded their calls and promises! I didn’t even want to give a star but I had no choice. Instead of replying to my message please just get a copy of my p45, but it can’t be that hard surely for such a successful agent like yourselves??

Ja · 12 May 2022

★★★★★ 5/5

Trustpilot

I have rented a property through Andrews in Putney

I have rented a property through Andrews in Putney for at least a decade and have always found their service to be prompt and efficient. I have particularly high regard for Michelle Smethurst who has always helped me with any issues and treated me with respect. I would highly recommend them.

Guy · 9 May 2024

★★★★★ 5/5

Trustpilot

Move On Removals and Storage

From a business-to-business perspective I can't recommend Andrews in Westbury on trim highly enough.Fantastic communication, great personal service, Claire stayed in touch with us throughout the whole moving process and gave us all of the right information at the right time. A true asset to the business, we are now looking forward to working together more in the future.

Rik · 21 November 2023